Agenda Item
d. Canvas Learning Management System with Instructure (Not to Exceed $656,294)
Summary: Presented by: Dr. Kermit Belcher, Chief Information Officer, Division of Information & Instructional Technology
Request: It is requested that the DeKalb County Board of Education approve the purchase of the Canvas Learning Management System with Instructure Incorporated, for an amount not to exceed $656,294.
Why: The purpose of this agenda item is to support teaching and learning district-wide through continued use of Canvas as the DeKalb County School District’s learning management system. Canvas provides a centralized instructional platform that supports virtual instruction, access to board-approved curriculum, professional learning, and consistent instructional practices across schools.
Details: Canvas serves as the district’s enterprise learning management system and is a critical instructional platform supporting students, teachers, and staff. The system enables instructional continuity and equitable access to digital learning resources while integrating with other core district systems.
Key Services:
Support for virtual and blended instruction
Access to the district’s board-approved curriculum
Delivery of professional learning for staff
Assignment and assessment management
Integration with district systems (e.g., Infinite Campus, Microsoft, Google)
Engagement and usage reporting and analytics
Parent portal to support family engagement
Financial impact: General Fund: 100.1000.553200.00011.7600.9990.0308.070.0000
Contact: Dr. Kermit Belcher, Chief Information Officer, Division of Information & Instructional Technology, 678.676.1274
Effective: Upon Board Approval
Status: Approved by the Office of Legal Affairs
Instructure, Inc.
Order Form
6330 South 3000 East, Suite 700 Order: Q-593459-5
Salt Lake City, UT 84121 Date: 2026-06-11
United States Order Valid Through: 2026-08-30
Order Form for DeKalb County Schools
Bill to Information Ship to Information
Entity Name: DeKalb County Schools Entity Name: DeKalb County Schools
Address: 1701 Mountain Industrial Boulevard Address: 1701 Mountain Industrial Boulevard
City: STONE MOUNTAIN City: Stone Mountain
State/Province: Georgia State/Province: Georgia
Zip/Postal Code: 30083-1027 Zip/Postal Code: 30083
Country: United States Country: United States
Billing Contact Shipping Contact
Name: /BillingContactName1/ Name: Kyia Clark
Email: /BillingContactEmail1/ Email: kyia_clark@dekalbschoolsga.org
Phone: /BillingContactPhone1/ Phone: +1 678 898 9651
Billing Information
Billing Frequency: Annual Upfront
Billing Frequency Term: Non-Recurring items will be invoiced upon signing. Recurring items will be invoiced 30
days prior to the annual start date.
Payment Terms: Net 30
Year 1
Ref Description Start Date End Date Invoice Metric Qty Price Amount
Dedicated Canvas LMS
Non-
S13 Consultant Provided per 2026-07-01 2027-06-30 Per Event 1 USD 0.00 USD 0.00
Recurring
Attached SOW
S1 Canvas LMS Cloud Subscription 2026-07-01 2027-06-30 Recurring User 116,000 USD 2.91 USD 337,560.00
30% of
24x7 Tier 1 Support (Faculty Subscription
S2 2026-07-01 2027-06-30 Recurring 1 USD 101,268.00 USD 101,268.00
Only) (Minimums
Apply)
Canvas Studio Cloud
S3 2026-07-01 2027-06-30 Recurring User 116,000 USD 0.75 USD 87,000.00
Subscription
S4 Impact Cloud Subscription 2026-07-01 2027-06-30 Recurring User 116,000 USD 0.75 USD 87,000.00
Training Portal Premium - Core
S5 + Advanced On-Demand 2026-07-01 2027-06-30 Recurring Per Each 116,000 USD 21,836.00 USD 21,836.00
Content + Live Webinars
Course Template Library
S6 2026-07-01 2027-06-30 Recurring User 116,000 USD 0.00 USD 21,630.00
Subscription
Year 2
Ref Description Start Date End Date Invoice Metric Qty Price Amount
S1 Canvas LMS Cloud Subscription 2027-07-01 2028-06-30 Recurring User 116,000 USD 2.91 USD 337,560.00
30% of
24x7 Tier 1 Support (Faculty Subscription
S2 2027-07-01 2028-06-30 Recurring 1 USD 101,268.00 USD 101,268.00
Only) (Minimums
Apply)
Canvas Studio Cloud
S3 2027-07-01 2028-06-30 Recurring User 116,000 USD 1.00 USD 116,000.00
Subscription
S4 Impact Cloud Subscription 2027-07-01 2028-06-30 Recurring User 116,000 USD 1.00 USD 116,000.00
Training Portal Premium - Core
S5 + Advanced On-Demand 2027-07-01 2028-06-30 Recurring Per Each 116,000 USD 21,836.00 USD 21,836.00
Content + Live Webinars
Course Template Library
S6 2027-07-01 2028-06-30 Recurring User 116,000 USD 0.00 USD 21,630.00
Subscription
Year 3
Ref Description Start Date End Date Invoice Metric Qty Price Amount
S1 Canvas LMS Cloud Subscription 2028-07-01 2029-06-30 Recurring User 116,000 USD 2.91 USD 337,560.00
30% of
24x7 Tier 1 Support (Faculty Subscription
S2 2028-07-01 2029-06-30 Recurring 1 USD 101,268.00 USD 101,268.00
Only) (Minimums
Apply)
Canvas Studio Cloud
S3 2028-07-01 2029-06-30 Recurring User 116,000 USD 1.00 USD 116,000.00
Subscription
S4 Impact Cloud Subscription 2028-07-01 2029-06-30 Recurring User 116,000 USD 1.00 USD 116,000.00
Training Portal Premium - Core
S5 + Advanced On-Demand 2028-07-01 2029-06-30 Recurring Per Each 116,000 USD 21,836.00 USD 21,836.00
Content + Live Webinars
Course Template Library
S6 2028-07-01 2029-06-30 Recurring User 116,000 USD 0.00 USD 21,630.00
Subscription
Billing Summary
Segment Recurring Non-Recurring Total
Year 1 USD 656,294.00 USD 0.00 USD 656,294.00
Year 2 USD 714,294.00 USD 0.00 USD 714,294.00
Year 3 USD 714,294.00 USD 0.00 USD 714,294.00
Total USD 2,084,882.00 USD 0.00 USD 2,084,882.00
Products Description Qty
These services are individually scoped and backed by a SOW (which is
Dedicated Canvas LMS Consultant Provided per included with the order). Project pricing based. Must include
1.00
Attached SOW signed/completed SOW which is scoped by Learning & Strategy
Consulting prior to quote.
Canvas LMS Cloud Subscription Canvas LMS Cloud Subscription: Per User 116,000.00
24x7 Tier 1 support (faculty only) per year (30% of subscription - min
24x7 Tier 1 Support (Faculty Only) 1.00
$4,500 USD)
Canvas Studio Cloud Subscription Canvas Studio Cloud Subscription: Per User 116,000.00
Unlimited access to core and advanced on-demand training content for
Training Portal Premium - Core + Advanced On-
teachers and admins and unlimited access to instructor-led online training 116,000.00
Demand Content + Live Webinars
through the Training Portal.
Provides access to the course template library application for one Canvas
Course Template Library Subscription LMS instance. Course template library is installed in the Canvas LMS 116,000.00
root account for the Canvas LMS instance.
Provides a license to use library templates in 1 instance of Canvas LMS
Template Licensing 116,000.00
for the duration of subscription.
3rd Party Product Description Qty
Impact Cloud Subscription Impact - K-12 Subscription (User) 116,000.00
Quote Special Terms
The number of Users for which Customer has purchased subscriptions is specified on the applicable Order Form (“Contracted User Count”). Customer
acknowledges that Instructure may reference data from Customer’s student information system (“SIS”) or other authoritative data source used by Customer to
manage user records to verify the number of active Users accessing the Service during the applicable subscription period (“Ac tive User Count”).
The services provided under this Order Form shall begin on the first year Start Date set forth above and continue through the last year End Date set forth above,
provided, however, that Instructure may provide certain implementation related services prior to the first year Start Date at its sole discretion.
User Clause: User Metric reflects the maximum number of individuals authorized by the Customer to access and/or use the Service and Custom er has paid for
such access and/or use.
Page 2 of 4
User Typical Use Clause: In the event Customer enables access to the Service to more Users over a given contract year than are allocated to such contract yea r
as set forth above, then Instructure reserves the right, in its sole discretion, to invoice the Customer for such additional number of Users. In addition, the User fees
set forth above are based on the assumption that Customer's Users will use the Service commensurate with the average usage pa tterns of users across
Instructure's user base in the aggregate (such average usage being referred to herein as "Typical Use") and do not account for usage of the Service by
Customer's Users beyond such Typical Use. To the extent the Users' usage of the Service, in the aggregate, exceeds the Typica l Use at any given time,
Instructure reserves the right, in its sole discretion, to increase the fees by an amount proportional to such excess usage. In the event Instructur e increases the
fees pursuant to this paragraph, Instructure shall send an invoice to Customer for the applicable increase along wi th documentation evidencing the additional
usage of or additional Users who have access to the Service giving rise to such fee increase. Any invoice sent pursuant to th e foregoing shall be due and payable
within 30 days of receipt.
Payment Terms - Renewal Order Form: In the event that Customer fails to execute this Order Form prior to the Start Date listed above, all fees shall become
due payable upon Customer's receipt of an invoice.
Annual Opt Out: Each party has the option to cancel remaining subsequent years listed on the Order Form after each year by providing written notification to the
other party no later than 6 months prior to the end of the current year. Any prepaid amounts to Instructure will not be refunded.
Storage. Storage included in the annual subscription fee is: (i) 5GB per licensed unit (as specified in the applicable Order Form) for Higher Education Customers;
and (ii) 2.5GB per licensed unit (as specified in the applicable Order Form) for K-12 Customers. Additional storage may be purchased at Instructure's then-current
rates.
Non-Recurring Expiration: Unless otherwise stated in an applicable Statement of Work or this Order Form, Non-Recurring Products and 3rd Party Products must
be completed within 12 months beginning on the later of the last date of signature or the Initial Start Date specified in thi s Order Form.
Product Special Terms
Instructure’s support terms are available as follows: https://www.instructure.com/canvas/support-terms
Usage and Storage Limits. Services are subject to usage or storage limits specified in Order Forms and Documentation. If Customer exceeds a stated usag e or
storage limit, Instructure may work with Customer to seek to reduce Customer's usage or storage so that it conforms to that l imit. If, notwithstanding Instructure's
efforts, Customer is unable or unwilling to abide by a contractual usage or storage limit, Customer will execute an Order Form for additional quantities of the
applicable Services promptly upon Instructure's request.
User Count Verification and Reconciliation. Customer shall ensure that the number of active Users accessing the Service does not exceed the Contracted User
Count on the applicable Order Form. Instructure may periodically compare the Active User Count, as indicated by the SIS or In structure's own system data,
against the Contracted User Count. If Instructure determines that the Active User Count exceeds the Contracted User Count, In structure will notify Customer in
writing. Within thirty (30) days of receipt of such notice, Customer shall either (a) reduce the Active User Count to conform to the Contracted User Count, or (b)
execute an Order Form for additional subscriptions to cover the excess Users at Instructure's then-current rates, prorated for the remainder of the applicable
subscription term, and/or pay any invoice for excess usage.
Terms and Conditions
Governing Terms. This Order Form is governed by the terms of the Instructure Master Terms and Conditions which can be found at:
https://www.instructure.com/policies/mastertermsconditions, unless Customer and Instructure have previously negotiated terms and conditions attached to or
referenced in Customer's prior order form (collectively “Negotiated Terms”), in which case such Negotiated Terms shall govern this Order Form.
Product Supplement Terms: Product Specific Supplements which can be found here: https://www.instructure.com/policies/product-supplements, govern the use
of the applicable product and/or feature offerings listed in this Order Form and/or utilized by Customer, and are incorporated into the Master Terms and Conditions.
PURCHASE ORDER INFORMATION TAX INFORMATION
Is a Purchase Order required for the purchase or payment of the products on this Check here if your company is exempt from US state sales tax:
order form? /StateTaxExempt1/
Please Enter (Yes or No): /PurchaseOrderRequired1/
If Yes, please enter PO Number: /PurchaseOrderNumber1/ Please email all US state sales tax exemption certifications to
ar@instructure.com
Customer purchasing documentation, such as Purchase Orders, shall only be used as proof of acceptance of the Order Form referenced therein, and the
associated Master Terms and Conditions. Any terms and conditions included in any such Customer purchasing documentation are hereby expressly disclaimed by
Instructure, shall be void and of no effect, and shall in all cases be superseded by the applicable Master Terms and Conditions.
Page 3 of 4
By executing this Order Form, each party agrees to be legally bound by this Order Form.
DeKalb County Schools Instructure, Inc. (USA/CAN)
Signature: \clm-s1\ Signature: \clm-s2\
Name: \clm-n1\ Name: \clm-efn2\
Title: \clm-t1\ Title: \clm-t2\
Date: \clm-d1\ Date: \clm-dddate2\
Page 4 of 4
3
DeKalb County School District
Learning Services Consulting
Dedicated Consultant Renewal - 2026
SUBMITTED BY:
Nodin de Saillan
June 11, 2026
This Statement of Work (” SOW “) is governed by the Master Terms and Conditions available at
https://www.instructure.com/policies/mastertermsconditions and the Professional Services Supplement
available at https://www.instructure.com/policies/product-supplements/professional-services.
DeKalb County School District - Learning Services Consulting - Dedicated Consultant Renewal - 2026 - Statement of Work
Summary
DeKalb County School District (“Customer”) is engaging Instructure (“Instructure”) to provide
consulting services to assist in adoption and change management efforts to support usage of the
Instructure ecosystem. Terms and deliverables for each service are further defined in the
appendices that are applicable to each service.
Fees & Billing
Fees and billing for the services documented in this SOW are set out in the Billing Frequency
Term in Services Order Form Q-593459 and such terms shall be deemed to be incorporated
herein by reference. Specific terms for each service are provided in the respective appendices as
noted below.
NET TERM
DESCRIPTION TERM AMOUNT DISCOUNT
AMOUNT
Dedicated Consultant (Appendix A) $248,062 ($248,062) $0
Consultant services start July 1, 2026 (“Consultant Start Date”) and end at the lesser of 12 months
or Canvas subscription expiration after the Consultant Start Date. Services outlined in this SOW
will not be rendered prior to the Consultant Start Date.
Active Canvas Subscription Required
Customer must have an active subscription to Canvas in order to access and utilize the Services
provided under this SOW. Any unused services that remain after Customer’s Canvas subscription
has lapsed are non-transferable and are revoked upon cancellation.
Material Changes to Staffing
Removal/Replacement of Key Personnel by Instructure
All Key Personnel shall be assigned to perform the services hereunder in an efficient and timely
manner according to the plans and timelines expressed.
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DeKalb County School District - Learning Services Consulting - Dedicated Consultant Renewal - 2026 - Statement of Work
If the Key Personnel becomes incapacitated, voluntarily terminates employment with Instructure
(and/or any of Instructure's Affiliates or Subcontractors), is terminated For Cause by Instructure, or
is transferred, reassigned or redeployed, Instructure shall replace such person with another
person who is at least as well qualified as the person being replaced within a reasonable period
of time.
Removal of Provider Personnel by the Customer
If Key Personnel employed or retained by Instructure to perform Instructure's obligations under
this agreement:
● Do not have skills comparable to someone of similar role in the industry, or
● Violate the Customer’s personal reasonable safety, security or compliance requirements.
The Customer shall notify Instructure in writing, and Instructure, at its sole discretion, will promptly
address the performance or conduct of such person, or will promptly replace such person with
another person with sufficient knowledge and expertise to perform the services in accordance
with this agreement.
Optional Extension of Key Personnel
The Customer has the option, with the consent of both parties, to extend the utilization of Key
Personnel beyond the initial terms agreed upon in this SOW. Should the Customer desire to
extend their contract with Instructure for key personnel, the Customer is required to notify
Instructure in writing at least 90 days before the expiration of the existing resource’s tenure.
Instructure reserves the right to review and adjust annual Consultant rate for subsequent years
and will provide notice of changes. If no review or adjustment occurs, Consultant rate will
increase by 10% annually from the undiscounted rate under Term Amount in the above Fees &
Billing table.
If a consulting resource is unable or unwilling to continue for the optional term, Instructure will
replace such person with another person who is at least as well qualified as the person being
replaced within a reasonable period of time.
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DeKalb County School District - Learning Services Consulting - Dedicated Consultant Renewal - 2026 - Statement of Work
General Limitations & Exclusions
1. Consultant will be staffed and hired by Instructure using Instructure’s hiring practices
without direct Customer involvement.
2. Any training services to be provided will be delivered under a separate agreement.
3. Consultant will not train Customer on how to create, operate, or maintain custom and/or
third-party software (e.g. custom and/or community scripts, JavaScript overrides, and CSS
overrides).
4. Consultant will not train Customer on API usage.
5. Consultant will not provide custom development services.
6. Consultant will provide services remotely.
7. Consultant will follow Instructure company policy for office work and travel if applicable.
8. Consultant will follow the Instructure holiday schedule and Personal Time Off (PTO) policy.
Expiration & Effective Date
This SOW is only valid if Services Order Form Q-593459 is signed and returned to Instructure by
June 30, 2026 (“Expiration Date”). Instructure has the right, in its sole discretion, to reject this
SOW if it is received after the Expiration Date; acceptance of this SOW after the Expiration Date is
subject to Instructure’s discretionary review and revision. The Effective Date of this SOW is the
date that the signed Services Order Form Q-593459 is returned to Instructure.
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DeKalb County School District - Learning Services Consulting - Dedicated Consultant Renewal - 2026 - Statement of Work
APPENDIX A
Dedicated Consultant
Summary
Instructure will provide Customer a Dedicated Consultant to support initiatives for change
management efforts and adopting the Instructure ecosystem.
Project Approach
Resource Availability
One Dedicated Consultant will work with the Customer starting July 1, 2026 (“Consultant Start
Date”) and end at the lesser of 12 months or Canvas subscription expiration after the Consultant
Start Date. Services outlined in this appendix will not be rendered prior to the Consultant Start
Date unless services are rendered under another agreement executed by Customer and
Instructure. The Customer has the option to renew for each additional 12-month term of the
contract. The Customer must inform Instructure of their intent to exercise the renewal option no
later than 90 days before the current expiration (see “Optional Extension of Key Personnel”).
The Dedicated Consultant will work with the Customer remotely during the contracted period.
During the engagement, the Dedicated Consultant will perform tasks as outlined below (see
“Dedicated Consultant Responsibilities”), will engage in a weekly consulting check-in, and will
provide additional guidance through remote consultation and project delivery.
The Dedicated Consultant may attend Instructure professional development functions essential
for job performance; participate in company meetings that share non-public information; or attend
internal meetings for other reasons that are pre-arranged with and agreeable to the Customer.
The Dedicated Consultant may continue working during times when the Customer's offices are
closed, but Instructure offices are open.
Personal Time Off Policy
Consultant will follow the Instructure holiday schedule and Personal Time Off (PTO) policy.
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DeKalb County School District - Learning Services Consulting - Dedicated Consultant Renewal - 2026 - Statement of Work
Dedicated Consultant Responsibilities
The duties in the ‘Duties Included But Not Limited To’ table highlight the activities that a
consultant can support. Consultant will work with Customer to identify priority projects and
strategically engage around areas of highest impact within the time available during the
engagement.
# DUTIES INCLUDED BUT NOT LIMITED TO
Provide guidance through the use of best practices in learning and the Instructure
1
ecosystem.
2 Support the Customer’s vision for using products within the Instructure ecosystem.
Share strategies for change management, understand the current state and planned future
3
state, and work to support the organization’s vision.
Work with key stakeholders to understand and support the Customer’s communication,
4
training, and engagement plans while seeking to mitigate risks.
Develop a curriculum and/or programmatic strategy by determining instructional
5 approaches, student experience, program development, faculty interactions, and
assessment.
Curate and create plans, resources, and materials to address Customer’s needs related to
6
the Instructure ecosystem including updates on new and enhanced features.
Assist with the execution of key plans, including deployment of Instructure product-related
7
professional development and promotion of resources to enhance engagement.
Sustain growth by identifying key data, regularly reviewing key data points and using the
8
data to adjust current plans or set next phase goals.
Support Customer with recommendations of Instructure ecosystem best practices that
9 connect to the institution’s instructional framework and provide workshops for admins, PD
and curriculum leaders, instructional coaches, and other instructional staff.
10 Assist with product use, provide feedback, and coach staff on the Instructure ecosystem.
If applicable, assist with course development, deployment, and facilitation for self-paced
11 and instructor-led options; provide feedback on courses and coach staff through making
changes.
Build the capacity of institution experts with targeted consulting sessions and ongoing
12 coaching, and provide mentorship and support of the Customer team as needed and
appropriate.
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DeKalb County School District - Learning Services Consulting - Dedicated Consultant Renewal - 2026 - Statement of Work
13 Provide expertise in administration of products within the Instructure ecosystem.
Attend meetings for planning and progress updates or to support other Customer needs
14
related to the Instructure ecosystem.
Other tasks and assignments that support the Customer’s use of the Instructure
15
ecosystem.
Coordinates and manages key Customer projects with and for Customer stakeholders for
16
Instructure services, if purchased.
Excluded Duties
# DUTIES NOT PROVIDED BUT NOT LIMITED TO
1 Custom scripting or custom development
2 Manual or automated API calls
3 SIS integration or authentication configuration
4 Technical support
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