Azure Assessment and Cloud Strategy Services SOW

AID 2041033 · View on Simbli

Agenda Item

c. BlueAlly Cloud Operations, Security, and Microsoft Modernization Services (Not to Exceed $784,422.41)

Summary: Presented by: Dr. Kermit Belcher, Chief Information Officer, Division of Information & Instructional Technology
Request: It is requested that the DeKalb County Board of Education approve the purchase of cloud operations, cybersecurity, technical support, cloud modernization, and Microsoft platform optimization services from BlueAlly for an amount not to exceed $784,422.41.
Why: The purpose of this agenda item is to support the Division of Information and Instructional Technology (DIIT) in maintaining, securing, and modernizing the District's cloud-based technology environment. The District relies on Microsoft Azure cloud services and Microsoft 365 applications to support instructional programs, communication, collaboration, data storage, cybersecurity, identity management, and business operations. These services are used daily by students, teachers, administrators, and staff and have become essential to the delivery of educational and operational services across the District.

This request includes the District's annual Microsoft Azure cloud consumption costs, managed Microsoft 365 security and support services, cloud environment assessments, Microsoft Copilot readiness planning, and SharePoint modernization services. Together, these services help ensure that cloud resources remain secure, reliable, efficient, and aligned with the District's long-term technology strategy while reducing cybersecurity risks, improving operational efficiency, and supporting future technology initiatives. Please note that this agenda item is intentionally written at a high level to provide transparency while maintaining necessary limitations that protect the District's security posture. Certain technical and operational details are not included in public-facing documentation to avoid creating unnecessary security risks.
Details: BlueAlly provides cloud operations, cybersecurity, technical support, and cloud modernization services for the District's Microsoft Azure and Microsoft 365 environments.

The services included in this request support both the operation of the District's cloud infrastructure and the protection, optimization, and modernization of the systems and data that reside within it.

Key Services Include:


Management and support of the District's Microsoft Azure cloud environment.
Monitoring and maintenance of cloud systems to ensure reliability, performance, and availability.
Security monitoring, threat detection, and incident response support.
Management of user accounts, identity services, and secure access to district technology resources.
Microsoft 365 security configuration, optimization, and compliance support.
Technical support and troubleshooting for Microsoft 365 services, including email, collaboration, file storage, and productivity platforms.
Ongoing cybersecurity reviews, security hardening, and recommendations to strengthen protection against evolving threats.
Assessment of the District's cloud environment to identify opportunities for improved security, governance, scalability, and operational efficiency.
Development of cloud strategy and modernization recommendations to support future technology initiatives.
Evaluation and readiness planning for Microsoft Copilot and emerging artificial intelligence technologies.
Review of permissions, data governance, and collaboration environments to support secure adoption of AI-powered productivity tools.
Modernization of the District's SharePoint environment to improve usability, collaboration capabilities, and long-term supportability.
Technical consulting and specialized expertise to support operational, security, and modernization initiatives.

In addition to managed services and modernization projects, this request includes Microsoft Azure cloud consumption. Azure provides the computing resources, storage, networking, security, backup, and application hosting capabilities that support many of the District's critical instructional and business systems. Rather than relying solely on physical servers and equipment located on-site, the District utilizes Azure to provide scalable, reliable, and secure technology services that can adapt to changing operational needs.
Financial impact: General Fund: 100.2800.530000.00011.7600.9990.0308.070.0000
Contact: Dr. Kermit Belcher, Chief Information Officer, Division of Information & Instructional Technology, 678.676.1274
Effective: Upon Board Approval
Status: Approved by the Office of Legal Affairs
Dekalb County School District
Azure Assessment
Statement of Work

SOW Delivery Date: 6/26/2026
SOW Expiration Date: 9/30/2026


Submitted By: Monica Davis
(P) (404) 316-3565
mdavis@blueally.com
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                                                                                                            Azure Assessment, BA202586507-2
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        Table of Contents
        1. INTRODUCTION................................................................................................................2
        2. SERVICES TO BE PROVIDED ...............................................................................................2
          2.1. PROJECT OBJECTIVES............................................................................................................... 2

          2.2. SERVICES............................................................................................................................... 2

          2.3. SCHEDULE OF DELIVERABLES..................................................................................................... 4

        3. ENGAGEMENT TERMS AND CONDITIONS ..........................................................................4
          3.1. ENGAGEMENT CONTACTS ........................................................................................................ 4

          3.2. SERVICES FEES ....................................................................................................................... 4

          3.3. PLACE OF PERFORMANCE ......................................................................................................... 5

          3.4. PERIOD OF PERFORMANCE ....................................................................................................... 5

        4. SPECIAL PROVISIONS ........................................................................................................6
          4.1. TRAVEL ................................................................................................................................. 6

          4.2. PROGRESS REPORTS................................................................................................................ 6

          4.3. CORE SYSTEMS ...................................................................................................................... 6

          4.4. PROJECT ASSUMPTIONS........................................................................................................... 6

          4.5. SERVICE PROVIDER RESPONSIBILITIES......................................................................................... 7

          4.6. CLIENT RESPONSIBILITIES ......................................................................................................... 7

          4.7. INTELLECTUAL PROPERTY ......................................................................................................... 7

          4.8. CHANGE MANAGEMENT PROCESS ............................................................................................. 8

        5. TERMS AND CONDITIONS OF ENGAGEMENT .....................................................................8
        6. ACCEPTANCE AND AUTHORIZATION ..................................................................................9
          CONFIDENTIALITY NOTICE: This document may include confidential information that belongs to the Service Provider.
          It is legally privileged and intended only for the use of the Client. The Client may not distribute this information to any
          third party without the written consent of BlueAlly Technology Solutions.




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        1.       Introduction
                                                     Statement of Work
        This Statement of Work (SOW) is effective as of June 26, 2026, between Dekalb County School District
        (Client) and BlueAlly Technology Solutions, LLC (Service Provider). The parties agree as follows.
         Client:                                                                    Dekalb County School District
         Client Contact:                                                                         Dr. Kermit Belcher
         Project Name:                                                                           Azure Assessment
         Statement of Work ID:                                                                      BA202586507-2
         Statement of Work Investment Summary:                                                                 $30,300
         Statement of Work Date:                                                                      June 26, 2026
         Statement of Work Expiry Date:                                                        September 30, 2026
         (if not executed by all Parties)
         Service Provider Contact:                                                                     Monica Davis


        2.       Services to be Provided
        2.1.     Project Objectives
        Client has identified the following as the primary objectives of the Azure Assessment project initiative:
             ●   Assess Client’s existing Azure and on-premises environments against the Azure Well-Architected
                 Framework to identify design, governance, and operational gaps.
             ●   Develop a future-state landing zone architecture and network segmentation model that aligns with
                 Microsoft best practices.
             ●   Create a migration strategy and roadmap outlining workload prioritization, phased execution
                 approach, and design recommendations for a secure, scalable, and cost-optimized Azure
                 environment.

        2.2.     Services
        Service Provider will perform the following services under this SOW:

        Task: Project Initiation
        Once an agreement is signed and executed by and between Client and Service Provider, the Project
        Initiation task is scheduled. Service Provider will assign a project manager, a technical lead, and subject
        matter experts as Service Provider deems necessary to Client’s engagement.
        During the Project Initiation task, Service Provider will coordinate activities with Client, draft a
        communication plan, develop a preliminary Project Schedule, and on-board project resources.
        The Project Initiation task concludes with a Project Kickoff meeting. At this meeting, Client and Service
        Provider will:
             ●   Identify the project team contacts
             ●   Review the project scope
             ●   Establish a communication plan
             ●   Establish a regular project meeting schedule up to one (1) hour, weekly



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            ●   Review the preliminary Project Schedule and discuss establishing the Project Schedule baseline
            ●   Review Client pre-requisite tasks in preparation for the Discovery task
        Service Provider will create and manage the Project Schedule per the terms under the Period of
        Performance.

        Task: Discovery
        The purpose of the Discovery and Requirements Review task is to identify and document the functional
        and non-functional requirements for the project. In addition, Service Provider will document gaps and
        risks that need to be addressed by Client in a timely manner that supports the Period of Performance in
        order to successfully execute the project.
        The following activities are conducted during this task:
            ●   Gathering and reviewing existing documentation artifacts.
            ●   Assess the existing Azure tenant (resources, networking, governance).
            ●   Review the on-premises infrastructure (servers, AD, networking, storage).
            ●   Perform an Azure Well-Architected review (all five (5) pillars).
            ●   Collect baseline telemetry for the bandwidth analysis (PerfMon / Azure Migrate).
            ●   Identify application/workload interdependencies and migration candidates.

        Task: Planning
        The following activities are conducted during this task:
            ●   Develop a phased migration strategy.
            ●   Define workload prioritization, sequencing, and dependency groups.
            ●   Estimate Azure subscription cost impacts from networking and egress.
            ●   Create a tactical and strategic migration roadmap.
            ●   Draft a governance and operations model (monitoring, tagging, policies).

        Task: Design
        The following activities are conducted during this task:
            ●   Design a future-state landing zone architecture (management groups, subscriptions, hub-and-
                spoke network).
            ●   Define the identity, security, and compliance structure (Role-Based Access Control (RBAC),
                Defender, Privileged Identity Management (PIM), Conditional Access).
                    ○ Including Azure Policies, Granular Access Control, and DMZ planning.
            ●   Create architecture diagrams, network segmentation visuals, and documentation.
            ●   Prepare final design recommendations and executive summary.

        Task: Project Closeout
        As part of the Project Closeout task, Service Provider will conduct a Project Closeout meeting with Client.
        During this meeting, Service Provider will conduct a final review of the Schedule of Deliverables with
        Client and identify any outstanding items that need to be addressed prior to closing out the project.
        Following the Project Closeout meeting, Service Provider will address all identified outstanding items that
        are within the scope of this SOW or any subsequent Change Order, as determined by Service Provider.
        The target date for completion of all outstanding items will be identified by Service Provider during the
        Project Closeout meeting.

        2.3.    Schedule of Deliverables
        The following table describes the deliverables that Service Provider will deliver as part of this project.


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         Deliverable                    Description                                                Associated Task
         Discovery Overview             An overview of the discovery process, the information      Project Kickoff
                                        gathered, and Client resources required to complete the
                                        discovery.
         Azure & On-Premises            Comprehensive analysis of Client’s current Azure and       Discovery
         Environment                    on-premises infrastructure, including resources,
         Assessment Report              workloads, networking, governance, and alignment to
                                        the Azure Well-Architected Framework.
         Workload Inventory &           Documented list of applications and servers with key       Discovery
         Dependency                     interdependencies, readiness for migration, and
         Summary                        complexity ratings.
         Migration Strategy &           Defined approach (rehost/refactor/replatform), migration   Planning
         Roadmap                        sequencing, and phased timeline for the workload
                                        transition to Azure.
         Future-State Landing           Architectural design of the future Azure environment,      Design
         Zone & Network                 including management group hierarchy, subscription
         Design                         segmentation, and hub-and-spoke topology (design
                                        only, no configuration).
         Security, Governance           Defined model for RBAC, Conditional Access, Defender       Design
         & Operations                   integration, tagging standards, monitoring, and Azure
         Framework                      Policy alignment.
         Final                          Consolidated summary of assessment findings, future-       Project Closeout
         Recommendations &              state architecture, and prioritized next steps presented
         Executive Summary              to stakeholders.
         Presentation


        3.      Engagement Terms and Conditions
        3.1.    Engagement Contacts
                                  Service Provider Contact                  Client Engagement Contact
         Contact name             Monica Davis                              Dr. Kermit Belcher
         E-mail address           mdavis@blueally.com                       Kermit_Belcher@dekalbschoolsga.org
         Phone number             (404) 316-3565                            (678) 676-1188
         Mailing address          3475 Piedmont Road NE, Suite 900          2652 Lawrenceville Highway
                                  Atlanta, GA 30305                         Decatur, GA 30033

        3.2.    Services Fees
        These services will be provided at a fixed price of $30,300. Client will be invoiced based on milestones
        completed by Service Provider, as determined by Service Provider, and reported to Client. Acceptance of
        each task will be indicated through email from the Project Manager. The milestones and associated billing
        schedule are noted in the table below:




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        Milestone Name         Description                                                  Invoice Amount
           Milestone 1         Project Initiation and Kickoff                                        $4,750
            Milestone 2        Discovery                                                               $7,175
            Milestone 3        Planning                                                                $7,175
            Milestone 4        Design                                                                  $6,675
            Milestone 5        Project Closeout                                                        $4,525
                                                                    TOTAL:                            $30,300

        Service Provider assumes most tasks will be completed during normal business hours mutually agreed
        upon at the Project Kickoff (typically Monday through Friday, 8:30 AM to 5:30 PM). Unless specifically
        noted, any Client-required, scheduled work hours outside of normal business hours, as well as holiday
        hours, are considered after-hours and will be charged at 1.5 times Service Provider’s normal hourly rate.
        Invoices will be payable with Net 30 terms.

        3.3.    Place of Performance
        The work as described in this SOW will be performed remotely.

        3.4.    Period of Performance
        The Period of Performance for the work as described in this SOW is limited to twelve (12) weeks from the
        date of Project Kickoff. The Period of Performance and the level of effort defined in this SOW are based
        on the information provided by Client at the time of this SOW; changes to that information will result in a
        Change Order. Definitive staffing by Service Provider and scheduling of Project Kickoff will not be
        undertaken until this SOW is executed by both Client and Service Provider.
        Client and Service Provider have identified a preliminary schedule in the table below with key tasks
        and/or milestones for the Azure Assessment initiative which will be tracked and reported upon by Service
        Provider’s Project Manager/Management function. Dependencies on key, critical path tasks are noted.
        Every effort will be made by the parties to finalize and mutually agree upon a baseline schedule within
        one (1) week of Project Kickoff, at which point adjustments to the schedule during the execution of the
        project will require a Change Order.

        Week            Description                                                              Milestone
        Week 0          Project initiation, culminating in the Project Kickoff meeting           Project Kickoff
        Week 1          Discovery – Azure Environment Review                                     Discovery
        Week 2          Discovery – On-Premises Environment Review                               Discovery
        Week 3          Discovery – Well Architected Framework and Connectivity Assessment       Discovery
        Week 4          Planning – Workload Analysis                                             Planning
        Weeks 5-7       Planning – Migration Strategy and Roadmap                                Planning
        Weeks 8-9       Design – Landing Zone Architecture                                       Design
        Week 10         Design – Security, Governance, and Operations                            Design
        Week 11         Final presentation of findings, roadmap, and recommendations             Design
        Week 12         Project Closeout and Next Steps Review                                   Project Closeout




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        4.       Special Provisions
        4.1.     Travel
        No travel expenses are included in this SOW. If, during the course of executing the project, Client or
        Service Provider determines that travel is required, Client will remain responsible for all expenses related
        to travel where necessary and all materials required for services. Out-of-pocket expenses are billed at
        actual. Automobile mileage is billed at the then current IRS allowable rate. Service Provider’s travel
        expense policy is available upon request.

        4.2.     Progress Reports
        Service Provider’s Project Manager/Management function will provide regular reports to Client on a
        weekly basis. These may reflect a description of the services rendered, and a description of problems or
        issues encountered, as appropriate.

        4.3.     Core Systems
        The scope of work outlined in this SOW is limited to the following Client systems specific to this SOW.
        Work on any system or component not specifically listed below is considered out of scope with respect to
        this SOW.
             ●   Microsoft Azure Subscription
             ●   On-premises Infrastructure
             ●   Network Infrastructure

        4.4.     Project Assumptions
        Service Provider makes the following assumptions in submitting this SOW:
             ●   Client provides assistance and guidance in researching questions and issues pertaining to any
                 business or functional requirement.
             ●   Client functional area Subject Matter Experts (SMEs) and technical personnel are available for
                 necessary meetings and communication and respond in a timely manner to requests to review
                 and approve the documentation.
             ●   If Client stakeholders request additional functionality beyond the scope of this SOW, then Service
                 Provider will issue a Change Order, and upon Client approval, Service Provider will issue a
                 revised schedule and integrate the Change Order into the project.
             ●   The engagement includes assessment, design, and planning activities only; no production
                 configuration changes or workload migrations will be performed.
             ●   The scope includes one (1) Azure tenant and one (1) on-premises environment unless otherwise
                 noted.
             ●   Network and environment evaluated for design and cost-planning purposes only; configuration or
                 implementation is out of scope for this engagement.
             ●   Bandwidth analysis will use available telemetry. If sufficient data is unavailable, modeling will rely
                 on sample or estimated utilization.
             ●   No major architectural or configuration changes will occur in the assessed environments during
                 the project timeline.
             ●   Client does not require that Service Provider solicit, collect, or build product quotes or Bills of
                 Materials (BOMs) as part of the scope of this project.




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        4.5.    Service Provider Responsibilities
            ●   Document high-level business requirements, which articulate the big “what” and big “why” (scope
                and purpose) through a series of interactions with stakeholders.
            ●   Present high-level business requirements for stakeholder committee review and obtain approval.
            ●   Keep functional requirements in scope as defined.
            ●   Coordinate meetings and schedule interviews with Client stakeholders, keeping Client’s point of
                contact informed and involved to the degree requested.
            ●   Obtain approval of the functional requirements.
            ●   Obtain approval of the strategic plan.

        4.6.    Client Responsibilities
        In addition to those Client Obligations set forth elsewhere in this SOW, the following are the
        responsibilities of Client:
            ●   Provide current documentation, as requested by Service Provider and necessary for Service
                Provider to perform their responsibilities herein, within one (1) week of the Project Kickoff
                Meeting.
            ●   Client will have project stakeholders and resources available during discovery as described in the
                “Services” section as lack of representative participation will elongate the project and require
                additional hours under a Change Order.
            ●   Client will provide network access to all Core Systems, as appropriate, for Service Provider to
                fulfill their obligations during execution of the project.
            ●   Client will provide remote network access, as appropriate, to all Service Provider delivery team
                personnel using a secure, stable, and reliable access technology.
            ●   Client will notify Service Provider of any planned maintenance or changes in the environment that
                could affect assessment accuracy during the engagement.
            ●   Client will provide data center and network performance information, such as firewall statistics,
                NetFlow exports, or system telemetry, to enable bandwidth modeling.
            ●   Provide timely response to Service Provider inquiries and recognize Client dependencies to
                enable Service Provider to complete its responsibilities per the schedule under the Period of
                Performance and scope of this SOW, without requiring a Change Order for delays beyond
                Service Provider’s reasonable control. Given Service Provider’s inability to redeploy staff on short
                notice, Service Provider staff will charge time against this SOW under a Change Order, if not
                informed by Client at least a week in advance of Client’s inability to complete key tasks upon
                which Service Provider is dependent.
            ●   Assign stakeholders to ensure that all required experts in specific process areas are involved in
                the requirements phase.
            ●   Establish a single point of contact (SPOC) who is authorized to accept work on behalf of Client.
            ●   Provide information about all related systems, processes, and other required documentation.
            ●   Client provides remote access for Service Provider engineers to equipment covered in the scope
                of this SOW.
            ●   Provide a review of documentation and feedback on requested changes and accepted content.
            ●   Approve and accept deliverables.

        4.7.    Intellectual Property
        Service Provider retains intellectual property rights in all of its pre-existing materials, software, and
        information used in connection with providing the services hereunder. While Client will have the right to
        use such pre-existing materials, software, and information, if needed, solely in connection with the




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        deliverables hereunder, nothing in this Agreement transfers or grants any right, title, or interest in such
        pre-existing materials, software, and information.

        4.8.     Change Management Process
        In the event unforeseen factors change this services scope of work and/or impact the term and cost of
        Service Provider provided services, Client and Service Provider may mutually revise the Agreement and
        Service Provider shall provide Client with an estimate of the impact of such revisions to the fees, payment
        terms, completion schedule, and other applicable provisions of the Agreement. If the parties mutually
        agree to such changes, a written description of the agreed-upon change (“Change Order”) shall be
        prepared, incorporating such changes to the Agreement, and shall be signed by both parties. The terms
        of a Change Order prevail over those of the Agreement.


        5.       Terms and Conditions of Engagement
        Client agrees to purchase from Service Provider those services specified in the SOW attached hereto. In
        addition to the terms and conditions set forth in the SOW, Client agrees that all services provided by
        Service Provider to Client will be subject to the following terms and conditions:

             1. Billing. Payment for services rendered by Service Provider shall be billed and invoiced by Service
                Provider on a periodic basis. Client agrees to pay all invoiced amounts within thirty (30) days of the
                date of invoice. All out-of-pocket expenses incurred by Service Provider in the performance of
                services to Client shall be billed as incurred. Client shall pay all such expenses as promptly as
                practicable after receipt thereof. All taxes incurred by Client, resulting from the performance by
                Service Provider of the services specified in the SOW, shall be the responsibility of Client.
             2. No Solicitation. During the term of the services provided by Service Provider to Client and for a
                period of twelve (12) months thereafter, Client shall refrain from soliciting for hire any current or
                future Service Provider employee, provided that nothing shall prevent Client from general solicitation
                for hire of employees through public advertisement.
             3. Termination. Client may terminate the transactions contemplated by the SOW and this agreement
                upon the material breach or non-performance by Service Provider of the terms and conditions set
                forth in the SOW or this agreement, provided that Service Provider fails to cure such breach or non-
                performance within thirty (30) days of Service Provider’s receipt of notice thereof. Service Provider
                may terminate the transactions contemplated by the SOW and this agreement upon the material
                breach by Client of the terms and conditions set forth in the SOW or this Agreement, or the failure by
                Client to pay any amounts due or to become due under the terms hereof or thereof. Client shall
                remain liable for payment of all fees and expenses incurred by Client up to the date of termination.
             4. Limitation of Liability. Client’s sole and exclusive remedy for all claims, damages, losses, costs, fees,
                expenses, or similar items arising from the transactions contemplated by the SOW, including the
                provision of services by Service Provider, shall be limited to termination by Client of the services set
                forth in the SOW in accordance with the terms set forth above. In no event shall Service Provider be
                liable for any incidental, consequential, or punitive damages, including any damages resulting from
                the loss of data or its use, lost profits, or claims asserted against Client by a third-party. Service
                Provider DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY
                WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
             5. Access. Client shall afford Service Provider access to such Client technical matter, data, information,
                operating supplies, and computer system(s), as may be reasonably required by Service Provider to
                perform the services set forth in the SOW (including, providing Service Provider with a primary point
                of contact).
             6. Service Provider Personnel. Service Provider retains sole discretion to assign such Service Provider
                personnel as it deems necessary or appropriate to perform the services set forth in the SOW.



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                Service Provider will provide Client with a primary point of contact for inquiries regarding the
                services.
             7. Confidentiality. Any information (whether written or oral) designated as confidential at any time by
                either party shall be held in strict confidence by the receiving party and may be used by the receiving
                party only for the purposes set forth in the SOW and the terms of this agreement. Except as required
                by law, no confidential information, including the terms of this agreement and the SOW, shall be
                disclosed by either party without the prior written consent of the party designating the information as
                confidential. Confidential information shall not include any information, that is in or becomes part of
                the public domain through no fault of the recipient, is already known to the recipient, has been
                developed independently, or is received from a third party without similar restriction and without
                breach of this or a similar agreement. Nothing contained in this agreement or the SOW shall prevent
                Service Provider from publicizing its business relationship with Client or the nature of the services it
                provided to Client.
             8. Interpretation. In the event of a conflict between the terms and provisions of this agreement and the
                SOW, any purchase order or other document authorizing the work or services covered by this
                agreement and the SOW, the provisions of this agreement, and the SOW shall govern.


        6.        Acceptance and Authorization
        The terms and conditions of the Statement of Work apply in full to the services and products
        provided under this Statement of Work.

        IN WITNESS WHEREOF, the parties hereto each acting with proper authority have executed this
        Statement of Work, under seal.


         BlueAlly Technology Solutions, LLC                     Dekalb County School District




         By:                                                    By:


         Name: Jason Schroeder                                  Name:


         Title:    SVP, Services                                Title:


         Date:                                                  Date:




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