Agenda Item
iv. Service Agreement ~ Independent Contractor Agreement (ICA) ~ Software Subscriptions ~ School Nutrition ~ Cybersoft Technologies, Inc. (Not to exceed $125,968.90) for SY26-27 ~ Updated 5.6.2026
Summary: Presented by: Mr. Byron Schueneman, Chief Financial Officer, Division of Finance
Request: It is requested that the DeKalb County Board of Education (“the Board”) approve the following Independent Contractor Agreement (ICA) with the total contract value amount not-to-exceed $125,968.90.
Why: This request is to approve the ICA to provide software subscriptions for School Nutrition Services to support its operations regarding its overall software point of services for SY26-27.
Details: The request is to approve the contract for the following:
• PrimeroEdge Software Subscriptions - Point of Service, Student Eligibility, SchoolCafe Digital Applications, Application Scanning, Inventory, Menu Planning, Production, Central Warehouse, Bid Analysis, and SchoolCafe Digital Menus, not to exceed $122,973.90.
• New Catering Module, not to exceed $2,995.
Cybersoft Technologies, Inc.,
4422 Cypress Creek Parkway, Suite 400, Houston, TX 77068
Financial impact: Funds will be paid from GL account
622.3100.543200.00062.8200.9990.8015.050.0000 in the amount
not to exceed $125,968.90
Contact: Mr. Byron Schueneman, Chief Financial Officer, Division of Finance, 678.676.0133
Ms. Condus Shuman, Director of School Nutrition Services, 678.676.1772
Effective: Upon Board Approval
Status: Approved by the Office of Legal Affairs
PROPOSAL
CUSTOMER: Dekalb County
Attn: Teresa Adams
SNS Procurement &
Distribution Manager
Phone: 678-676-1382
Email: Teresa_Adams@dekalbschoolsga.org
Ebony Holt
Manager III Technology & Special Projects
Phone: 678-676-0556
Email: Ebony_N_Holt@dekalbschoolsga.org
CONTACT: Audrey Stewart
PrimeroEdge
4422 Cypress Creek Parkway
Suite 400
Houston, TX 77068-3416
Cell: 336.775.7530
Audrey.stewart@cybersoft.net
PROPOSAL DATE: March 25, 2026
SERVING YOU SO YOU CAN SERVE THEM
SOFTWARE
Software Renewal 2026-2027
PrimeroEdge Software Quantity Unit Price Total Price
Point of Service, Student Eligibility, 1 $122,973.90 $122,973.90
SchoolCafe Digital Applications, Application
Scanning, Inventory, Menu Planning,
Production, Central Warehouse, Bid Analysis
and SchoolCafe Digital Menus – For the
2026/2027 School Year
Total Software Cost $122,973.90
Subscription Total Starting 2022-2023
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TERMS & CONDITIONS
These Standard Terms and Conditions apply to any proposal and agreement and/or purchase order
relating to the Cybersoft software and services sold by Cybersoft Technologies, Inc. (“Cybersoft”) to you
(“Licensee”) or subscribed by the Licensee. These terms and conditions, together with the related
proposal and agreement and/or purchase order shall constitute the entire agreement (“Agreement”)
between the parties.
Copyrights
PrimeroEdge and SchoolCafé are trademarks of Cybersoft. PrimeroEdge and SchoolCafe are the
proprietary and copyrighted software systems developed and owned by Cybersoft. No other individual
or entity is allowed to copy, reproduce, redistribute, or sell, in whole or in part, without the express
prior written permission from Cybersoft. The perpetual license sale or subscription license gives the
Licensee limited rights to use each license in accordance with the purchase agreement.
Internal Use License only: Cybersoft hereby grants the Licensee a non-exclusive, non-transferable,
license to use the Software solely for the internal business purposes of the Licensee. The Licensed
Software shall not be sold, leased, assigned, loaned, shared, or otherwise transferred or provided to a
third party.
Intellectual Property Rights: Licensee agrees that the licensed Software and Documentation, including
the structure, sequence and organization of the licensed Software are proprietary and confidential and
the Licensee shall take all reasonable measures to protect the confidentiality of the licensed Software
and Documentation unless, and to the extent, Cybersoft makes them available to the public without
such restrictions. Licensee further agrees that all rights, title, and interest in and to the licensed
Software (and all intellectual property rights embodied therein) or any modification or improvement
thereof made by Cybersoft is proprietary to Cybersoft. All rights therein not expressly granted to the
Licensee under the Agreement are reserved by Cybersoft.
Pricing
The pricing of the hardware, software, services, and support are stated specifically and included as line
items in the proposal. All Unit Prices are firm for 60 days. The discounts included in this proposal are
only valid with the mix and quantities of items shown. Any change in the mix or quantities of items in this
proposal may result in changes to discounts offered. Cybersoft retains the right to change prices at any
time.
Taxes
Taxes will be charged additionally as may be applicable.
Shipping
Ground shipping is included, unless specifically listed as a line item in the proposal. If another shipping
method is requested (such as overnight, two-day), shipping and handling are charged accordingly.
Term
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1. Prices indicated in this proposal are valid for 60 days from the date of the proposal.
2. Subscription licenses are issued for a school year and prorated from the time of purchase until
the end of that school year, Subscription Licenses are renewed annually upon payment of the
Annual Subscription Fee.
3. Perpetual licenses purchased will require annual support and maintenance fees for continued
support and updates. Kickstart Package includes setup, implementation, and training. It is valid
for use as indicated in the Kickstart description.
4. Promotion discounts will only apply if purchases are made within the promotion period as
offered in this proposal.
Data, Data Security, and Integrity
The Licensee is responsible for providing all the required data including initial and on-going data feeds
from third-party systems and systems being replaced. Licensee is also responsible for the regular and
complete back up of all data when the Licensee is hosting it.
Cybersoft will use the data only for the purpose of fulfilling its obligations under this Agreement and will
not share the data with or disclose it to any third Party without the prior written consent of the Licensee
or as otherwise required by law. Cybersoft will implement and maintain administrative, physical,
technical, and procedural safeguards and best practices to secure such Data from unauthorized access,
destruction, use, modification, or disclosure at all facilities when Cybersoft is hosting the Licensee Data
under this agreement.
Hardware and Network Compatibility
Cybersoft systems are intended for use with Ethernet and wireless installations where performance and
demand are monitored by a certified network administrator. It is expected that wiring, switching,
routing, etc. are up to current standards and that supporting network equipment is appropriate for the
network traffic and user software employed on that network.
Virus Protection
While Cybersoft makes every effort to protect its software, firmware and data from intrusion and attack
from hostile entities, it is the Licensee’s responsibility to provide adequate firewall protection, anti-viral
software, and attack monitoring for their network.
Foreign Software
Any software not included in the system, not approved by Cybersoft for installation on its systems or
installed by a user, voids warranties for Cybersoft systems and equipment. Cybersoft is not responsible for
system failure due to the installation of foreign software.
Power and Cabling
It is the express responsibility of the Licensee to provide appropriate and stable power for equipment
and hardware. Cybersoft requires the Licensee to use power supply protection equipment equal to the
demand of the installed systems. Network cabling, switching, and monitoring is the responsibility of the
Licensee, unless included as a line item of the quote. All software and hardware warranties are
immediately voided if this policy is not upheld.
Software Support and Hardware Maintenance
Software Support is mandatory and is priced as quoted. For the initial year that this agreement is in force
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the support period will begin at the start of installation and end the subsequent June 30th. Support fees
for that partial support period will be prorated to the purchase date. Purchase of additional Cybersoft
software licenses will affect the annual software support charge. The Software Support Fee shall be
subject to an annual increase of up to 8%. Hardware warranties included are those of the manufacturer
and should be exercised directly with the manufacturer.
Warranty Disclaimer
Except for those non-excludable warranties, conditions, and terms, Cybersoft makes no warranties,
conditions, representation, guarantees or terms (express or implied, whether by statute, common law,
custom, usage or otherwise) as to any matter including performance, results, security, noninfringement,
merchantability, integration, quiet enjoyment, satisfactory quality, and fitness for any particular purpose.
Limitation of Liability
Cybersoft shall not be liable for any indirect, incidental, special, or consequential damages, or damages for
loss of profits, revenue, data, or use, incurred by the Licensee or any third party, whether in an action in
contract or tort (including negligence), or any other legal theory, even if Cybersoft has been advised of
the possibility of such damages.
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