Identity Automation Quote Phase 3

AID 2002822 · View on Simbli

Agenda Item

b. Approval of Identity Automation RapidIdentity Lifecycle Management Renewal and Expansion (Not to Exceed $401,435) ~ Updated 5.8.2026

Summary: Presented by: Dr. Kermit Belcher, Chief Information Officer, Division of Information and Instructional Technology
Request: It is requested that the DeKalb County Board of Education approve the renewal and continued implementation of the RapidIdentity Lifecycle Management solution with Identity Automation, including core subscription services and Phase 2 and Phase 3 expansion services, for an amount not to exceed $401,435.
Why: The purpose of this agenda item is to support the Division of Information and Instructional Technology (DIIT) in maintaining and expanding a secure, scalable identity and access management platform that supports districtwide operations. RapidIdentity serves as the district’s enterprise solution for identity lifecycle management, enabling automated provisioning, access control, and system integration across critical instructional and business systems.

The current identity provisioning process previously relied on custom, staff-developed scripts, creating risks related to continuity, scalability, and security. The implementation of RapidIdentity has established a centralized, automated approach to identity management. Renewal of the core platform ensures continuity of these services, while Phases 2 and 3 expand functionality to further enhance automation, strengthen cybersecurity, and improve system integrations.
Details: Identity Automation’s RapidIdentity Lifecycle Management solution provides an automated, centralized approach to managing user identities throughout their lifecycle. The renewal maintains existing identity management services, while Phase 2 and Phase 3 introduce additional integrations, workflow automation, and enhanced authentication capabilities aligned with district operational and instructional needs.

The proposed renewal and expansion scope have been reviewed and validated through Statements of Work, supporting quotes, and stakeholder communications. All services, hours, and deliverables are aligned with documented expectations and support continued modernization of identity and access management across the district.

Key Services Provided:

Core Renewal - Identity Lifecycle Management Platform $227,225
The core renewal maintains districtwide identity lifecycle management through automated account provisioning and role-based access, with continued integration across systems such as MUNIS, Active Directory, Google, and Microsoft 365, while providing secure authentication, vendor support, and ongoing platform maintenance.

Phase 2 - Platform Expansion $58,000
Phase 2 expands RapidIdentity by establishing MUNIS as the authoritative source for staff data, integrating Incident IQ for workflow automation, and implementing nine (9) automated lifecycle workflows for onboarding, role changes, and offboarding. It also introduces a provisioning pipeline connecting Frontline, RapidIdentity, and Canvas, while enhancing automated provisioning and deprovisioning across district systems to reduce manual effort and improve accuracy.

Phase 3 - Authentication & Student Domain Enablement $116,210
Phase 3 enhances student identity services by implementing advanced authentication capabilities, including passwordless pictograph authentication, while enabling student domain provisioning across Active Directory, Google, and Microsoft 365. This phase also establishes Microsoft 365 federation with RapidIdentity to streamline access and authentication, ensuring alignment with district security standards and age-appropriate access controls.
Financial impact: General 100.1000.553200.00011.7600.9990.0308.070.0000
Contact: Dr. Kermit Belcher, Chief Information Officer, Division of Information and Instructional Technology, 678.676.1274
Effective: Upon Board Approval
Status: Pending Approval by the Office of Legal Affairs
                                                                                                           Quote
                                                                                                   Quote Number: Q-34317
Identity Automation LP                                                                           Date Generated: 3/19/2026
7102 N. Sam Houston Pkwy. W. Ste 100                                                             Expiration Date: 4/16/2026
Houston, TX, 77064


Prepared For:                                                         Contact Information:
DeKalb County School District                                         Customer Contact: Kermit Belcher
1701 Mountain Industrial Blvd.                                        kermit_belcher@dekalbschoolsga.org
Stone Mountain, GA 30083
                                                                      IA Account Rep: Nick Mennecke
                                                                      nmennecke@idauto.net


Annual Subscription Cost

Product                                                   Quantity         Unit Price       Sale Price                Total
2025 Authentication K-12 Education Qualified                6,500              $30.25        $16.34             $106,210.00
User - Annual Subscription RID-C-AUTH12
                                                                     Annual Subscription Cost TOTAL:            $106,210.00


One-Time Cost

Product                                                   Quantity         Unit Price       Sale Price                Total
Professional Services - Services Engineer (per                40               $250.00       $250.00             $10,000.00
hour) SVC-S-SVCENG
                                                                                   One-Time Cost TOTAL:          $10,000.00


                                                                                           Grand Total: $116,210.00

*Sales Tax not included. Will be added at time of invoicing, if applicable.*


PAYMENT TERMS
• All invoices are due within 30 days of invoice date.
• Subscription fees for software products, hosting services, and support are billed for and begin on the Effective Date of
this proposal.
• All One-time fees listed as Installation, Configuration, Setup Fees, Conversion Services, or Retainer Services are billed
in advance.
• Professional Services are billed based on the project progress getting to 50% stage and then to 100% completion,
unless the effort is under 2 weeks (80hours), in which case they will be billed in advance.
• Milestone based professional services are billed as each milestone is achieved.
• Service Units are billed up front and expire after a year.

ANNUAL RENEWAL
Subscription Term shall automatically renew for an additional 1-year term unless either party gives the other written notice
of non-renewal at least 90 days prior to the end of the relevant Subscription Term.

Initial term of this Order Form (Term): 36 Months

To execute on this quote please provide a purchase order. Purchase orders can be sent to
orders@identityautomation.com.
Project Description

PROJECT INTRODUCTION
   •   Team Identification
   •   Stakeholder identification
   •   Roles & Responsibilities
   •   Scope of Work (SOW)
   •   Communications plan
   •   Project Plan with associated tasks & milestones


INFRASTRUCTURE CREATION
Identity Automation may have steps a customer must take before Identity Automation can begin our
work. These will be clearly defined in the SOW.

ASSESS, DESIGN & BUILD
Collaborative and iterative process between Identity Automation and Customer Stakeholders in order
to meet the requirements identified in the SOW. These tasks are detailed below.

USER ACCEPTANCE TESTING (UAT)
Customer stakeholder(s) to test each of the use cases defined in the approved design document.
This signifies Identity Automation has completed its work and delivered the solution as defined in the
SOW. Identity Automation will close the Project.

POST UAT SUPPORT
The Identity Automation team will provide 30 days of post-UAT support for issues during customer
deployment which fall within the SOW. This support timetable begins the day after successful UAT.

DEPLOY SOLUTION
Customer deploys solution
Scope of Work
RapidIdentity – Phase 3 Project Scope | DeKalb County School District




Phase 3 Project Scope
RapidIdentity Platform Expansion
Prepared for: DeKalb County School District




1. Scope Summary
Following successful Phase 1 and Phase 2 implementations of RapidIdentity, DeKalb County
School District would like to continue expanding the platform. Phase 3 is organized around
three primary initiatives:
    ●​ Authentication Enablement — Creation and configuration of desired authentication
       policies for Staff and Students, including a passwordless pictograph authentication
       experience for Students.
    ●​ Provisioning Updates — RapidIdentity provisioning will be updated so that Students use
       a dedicated email domain (e.g., stu.dekalbschools.org), with corresponding updates
       across Active Directory, Google, and Microsoft 365.
    ●​ Microsoft 365 Student Domain Federation — Configuration of the new student domain in
       M365 and federation with RapidIdentity to support the new authentication policy.




2. Scope of Work

2.1 Authentication Enablement
Identity Automation will assist DeKalb County School District with the creation and
configuration of desired RapidIdentity authentication policies for both Staff and Students.
Authentication policies define how users verify their identity when accessing systems through
RapidIdentity.
Key activities include:
    ●​ Review and documentation of current authentication requirements for Staff and
       Students.
    ●​ Design and configuration of authentication policies within RapidIdentity to meet
       documented requirements.
    ●​ Configuration of pictograph authentication for Students, enabling a passwordless login
       experience within RapidIdentity.
    ●​ Testing and validation of authentication policies for both user populations prior to
       production rollout.

2.2 Provisioning Updates
RapidIdentity provisioning will be updated to assign Students a dedicated email domain,
separate from the Staff domain. For example: stu.dekalbschools.org. This separation enables
distinct authentication policies and routing between user types.
Updates will be applied across the following target systems:


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RapidIdentity – Phase 3 Project Scope | DeKalb County School District


    ●​ Active Directory
          ○​ Update mail attribute to new student domain.
          ○​ Update userPrincipalName (UPN) to new student domain.
    ●​ Google
          ○​ Update primaryEmail to new student domain.
    ●​ Microsoft 365
          ○​ Update mail attribute to new student domain.
          ○​ Update userPrincipalName (UPN) to new student domain.

2.3 Microsoft 365 Student Domain Federation
To take advantage of the RapidIdentity authentication policy for Students, the new student
domain must be registered and configured in Microsoft 365 and then federated with
RapidIdentity.
Key activities include:
    ●​ DeKalb County School District will add and verify the new student domain in the
       Microsoft 365 admin center (customer responsibility).
    ●​ Students will be migrated to the new domain by updating their UPN in Active Directory
       and Microsoft 365.
    ●​ Identity Automation will provide consultation on PowerShell commands to federate the
       new domain with RapidIdentity following domain verification and UPN migration.
Note: Domain registration and DNS configuration in Microsoft 365 are customer responsibilities. Identity
Automation will provide guidance for the PowerShell commands required for the federation step.




3. Success and Acceptance Criteria

3.1 Authentication Enablement
    ●​   Authentication policies for Staff and Students are configured and active in RapidIdentity.
    ●​   Students can successfully authenticate using the pictograph (passwordless) method.
    ●​   Staff authentication policies function as designed and documented.
    ●​   DeKalb County School District confirms successful end-to-end testing prior to sign-off.

3.2 Provisioning Updates
    ●​ Student accounts across Active Directory, Google, and Microsoft 365 are updated to the
       new domain.
    ●​ Staff accounts are unaffected by the student domain change.
    ●​ No data loss or attribute corruption occurs during domain migration.
    ●​ Provisioning jobs reflect the new domain for all new and existing Student accounts.

3.3 Microsoft 365 Student Domain Federation
    ●​ The new student domain is verified in Microsoft 365 and federated with RapidIdentity.
    ●​ Students can authenticate to Microsoft 365 using the RapidIdentity authentication policy.
    ●​ PowerShell federation commands execute successfully and federation is confirmed.

3.4 General



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RapidIdentity – Phase 3 Project Scope | DeKalb County School District


    ●​ All deliverables reviewed and accepted by DeKalb County School District’s
       designated project stakeholder(s).
    ●​ Knowledge transfer completed for all implemented components.
    ●​ No critical or high-severity defects remain open at project closure.




4. Risks
The following risks have been identified. Each will be revisited and refined during project kick-off
and the design phase.

 Risk                               Likelihood      Impact           Mitigation
 Student UPN migration in           Medium          High             Plan migration during a
 M365 causes disruption to                                           scheduled maintenance
 active sessions or dependent                                        window. Communicate to
 services                                                            stakeholders in advance.
                                                                     Test with a pilot group
                                                                     before full rollout.
 New student domain DNS or          Medium          Medium           Confirm domain registration
 M365 verification delays block                                      and DNS access with
 federation                                                          DeKalb County School
                                                                     District IT at kickoff. Identify
                                                                     responsible owner for DNS
                                                                     changes.
 Pictograph authentication not      Low             Medium           Validate browser/device
 supported on all student                                            compatibility during design
 devices or browsers                                                 phase. Identify fallback
                                                                     authentication method if
                                                                     needed.
 Customer approval/decision         Medium          Medium           Establish named
 delays extend project timeline                                      stakeholders and decision
                                                                     timelines at kick-off. Build
                                                                     review windows into the
                                                                     project schedule.




5. Hours Breakdown
The following table summarizes estimated professional services hours for all in-scope
deliverables.

 Deliverable                                             Description                  Hours
 Authentication Enablement                               Policy design,                     16
                                                         configuration, and
                                                         testing for Staff and



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RapidIdentity – Phase 3 Project Scope | DeKalb County School District


                                                        Students; pictograph
                                                        authentication setup
 Provisioning Updates                                   Domain attribute                 16
                                                        updates across Active
                                                        Directory, Google, and
                                                        Microsoft 365
 M365 Student Domain Federation                         Federation                       8
                                                        configuration;
                                                        PowerShell command
                                                        delivery and validation
 Total Hours                                                       40
Total Defined Professional Services Hours: 40 hours




6. Assumptions
The following assumptions govern the delivery of this engagement. Any deviation from these
conditions may result in a change order, adjusted timeline, or additional cost.

6.1 Scope Limitations
    ●​ This scope of work covers the deliverables explicitly described herein. Any additional
       functionality will require a change order.
    ●​ Writing back to the HRMS or SIS is not included unless explicitly stated in the scope of
       work.
    ●​ Any items or functionality not included in this Statement of Work are outside project
       scope and would require a separate SOW or change order, incurring additional costs.

6.2 Access and Timeliness
    ●​ The customer will provide timely access to all devices, facilities, systems/applications,
       and services necessary to complete the tasks in this scope of work. Failure to provide
       timely access will result in a change order and resetting of project timelines and
       anticipated go-live date.

6.3 Data Requirements
    ●​ Uniquely identifiable information must be populated within all applications in scope.
    ●​ All use cases, unless otherwise specified, will be built within production systems.
       Building in development or test environments is not supported under this scope and
       would require a change order.

6.4 Customer Responsibilities
    ●​ Domain registration, DNS configuration, and Microsoft 365 domain verification are the
       sole responsibility of DeKalb County School District.




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RapidIdentity – Phase 3 Project Scope | DeKalb County School District


    ●​ Identity Automation engineers do not provide consulting or advice on DirSync, Azure AD
       Connect, or Entra ID. It is recommended to consult with a Microsoft engineer prior to
       disabling any of these tools.

6.5 Acceptance Testing
    ●​ Customers will perform acceptance testing in advance of production rollout.
    ●​ Test cases will be written and provided by Identity Automation staff prior to completion.
       Successful completion of these test cases constitutes project completion.
    ●​ Test users and groups MUST be provided prior to any testing. Failure to provide these
       may result in project timeline delays and inaccurate test results.

6.6 Project Continuity and Delays
    ●​ Projects are designed to be executed continuously through to completion and production
       deployment once started.
    ●​ Any delay in project deployment may result in the reassignment of the Identity
       Automation engineer and potential rescheduling. Engineer availability requires a
       minimum of 30 days notice before an engineer can be rescheduled back onto the
       customer project.
    ●​ Any project delays may introduce risk to originally agreed-upon go-live dates, including
       start of school.




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