Agenda Item
b. Approval of Identity Automation RapidIdentity Lifecycle Management Renewal and Expansion (Not to Exceed $401,435) ~ Updated 5.8.2026
Summary: Presented by: Dr. Kermit Belcher, Chief Information Officer, Division of Information and Instructional Technology
Request: It is requested that the DeKalb County Board of Education approve the renewal and continued implementation of the RapidIdentity Lifecycle Management solution with Identity Automation, including core subscription services and Phase 2 and Phase 3 expansion services, for an amount not to exceed $401,435.
Why: The purpose of this agenda item is to support the Division of Information and Instructional Technology (DIIT) in maintaining and expanding a secure, scalable identity and access management platform that supports districtwide operations. RapidIdentity serves as the district’s enterprise solution for identity lifecycle management, enabling automated provisioning, access control, and system integration across critical instructional and business systems.
The current identity provisioning process previously relied on custom, staff-developed scripts, creating risks related to continuity, scalability, and security. The implementation of RapidIdentity has established a centralized, automated approach to identity management. Renewal of the core platform ensures continuity of these services, while Phases 2 and 3 expand functionality to further enhance automation, strengthen cybersecurity, and improve system integrations.
Details: Identity Automation’s RapidIdentity Lifecycle Management solution provides an automated, centralized approach to managing user identities throughout their lifecycle. The renewal maintains existing identity management services, while Phase 2 and Phase 3 introduce additional integrations, workflow automation, and enhanced authentication capabilities aligned with district operational and instructional needs.
The proposed renewal and expansion scope have been reviewed and validated through Statements of Work, supporting quotes, and stakeholder communications. All services, hours, and deliverables are aligned with documented expectations and support continued modernization of identity and access management across the district.
Key Services Provided:
Core Renewal - Identity Lifecycle Management Platform $227,225
The core renewal maintains districtwide identity lifecycle management through automated account provisioning and role-based access, with continued integration across systems such as MUNIS, Active Directory, Google, and Microsoft 365, while providing secure authentication, vendor support, and ongoing platform maintenance.
Phase 2 - Platform Expansion $58,000
Phase 2 expands RapidIdentity by establishing MUNIS as the authoritative source for staff data, integrating Incident IQ for workflow automation, and implementing nine (9) automated lifecycle workflows for onboarding, role changes, and offboarding. It also introduces a provisioning pipeline connecting Frontline, RapidIdentity, and Canvas, while enhancing automated provisioning and deprovisioning across district systems to reduce manual effort and improve accuracy.
Phase 3 - Authentication & Student Domain Enablement $116,210
Phase 3 enhances student identity services by implementing advanced authentication capabilities, including passwordless pictograph authentication, while enabling student domain provisioning across Active Directory, Google, and Microsoft 365. This phase also establishes Microsoft 365 federation with RapidIdentity to streamline access and authentication, ensuring alignment with district security standards and age-appropriate access controls.
Financial impact: General 100.1000.553200.00011.7600.9990.0308.070.0000
Contact: Dr. Kermit Belcher, Chief Information Officer, Division of Information and Instructional Technology, 678.676.1274
Effective: Upon Board Approval
Status: Pending Approval by the Office of Legal Affairs
General Services Administration
Federal Supply Service
Authorized Federal Supply Schedule Price List
On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic
delivery order is available through GSA Advantage!®, a menu-driven database system. The INTERNET address for GSA
Advantage!® is http://www.gsaadvantage.gov
Special Item No. 511210 – Software Licenses
Special Item No. 54151 – Software Maintenance Service
Specal Item No. 54151ECOM - Electronic Commerce and Subscription Services
Special Item No. OLM – Order-Level Materials (OLM)
Identity Automation, LP
7102 N Sam Houston, Parkway W, Suite 300
Houston, TX 77064
Phone: 281-220-0021
Website: https://www.identityautomation.com/
Contract Number: 47QTCA19D003G
Period Covered by Contract: December 18, 2018 - December 17, 2028
General Services Administration
Federal Acquisition Service
Pricelist current through Modification #: PS-0032, dated: 12/05/25.
Identity Automation, LP
7102 N Sam Houston Pkwy W, Ste 300 Houston, TX 77064 PH: 203-7896-0889 https://www.identityautomation.com/
Contractor: Contract Number:
Identity Automation, LP 47QTCA19D003G
GSA Awarded Terms and Conditions
1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINS)
Special Item No. 511210 – Software Licenses
Special Item No. 54151 – Software Maintenance Service
Specal Item No. 54151ECOM - Electronic Commerce and Subscription Services
Special Item Number OLM: Order-Level Materials (OLM)
1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN
See attached Price List.
1c. HOURLY RATES (Services Only)
See attached Price List.
2. MAXIMUM ORDER
The Maximum Order value for the following Special Item Numbers (SINs) is $500,000:
Special Item No. 511210 – Software Licenses
Special Item No. 54151 – Software Maintenance Service
Specal Item No. 54151ECOM - Electronic Commerce and Subscription Services
The Maximum Order value for the following Special Item Numbers (SINs) is $250,000:
Special Item Number OLM: Order-Level Materials (OLM)
3. MINIMUM ORDER
The minimum dollar value of orders to be issued is $100.00
4. GEOGRAPHIC COVERAGE
The Geographic Scope of Contract will be domestic delivery only. Domestic delivery is delivery
within the 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and U.S. Territories.
Domestic delivery also includes a port or consolidation point, within the aforementioned areas, for
orders received from overseas activities.
5. POINT OF PRODUCTION
7102 N Sam Houston, Parkway W, Suite 300
Houston, TX 77064-3579
6. DISCOUNT FROM LIST PRICES
Net GSA pricing is listed in attached Price List. Basic discounts have been deducted.
7. QUANTITY/VOLUME DISCOUNTS
N/A
8. PROMPT PAYMENT TERMS
Net Thirty (30) Days
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Contractor: Contract Number:
Identity Automation, LP 47QTCA19D003G
9. FOREIGN ITEMS
None
10a. TIME OF DELIVERY
To be Determined by Task
10b. EXPEDITED DELIVERY
To be Determined by Task
10c. OVERNIGHT AND 2-DAY DELIVERY
Please contact contractor for overnight and 2-day delivery.
10d. URGENT REQUIREMENTS
When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent
delivery requirements of an ordering activity, ordering activities are encouraged, if time permits,
to contact the Contractor for the purpose of obtaining accelerated delivery. The Contractor shall
reply to the inquiry within 3 workdays after receipt. (Telephonic replies shall be confirmed by the
Contractor in writing.) If the Contractor offers an accelerated delivery time acceptable to the
ordering activity, any order(s) placed pursuant to the agreed upon accelerated delivery time frame
shall be delivered within this shorter delivery time and in accordance with all other terms and
conditions of the contract.
11. F.O.B. POINT
Destination
12a. ORDERING ADDRESS
7102 N Sam Houston, Parkway W, Suite 300
Houston, TX 77064-3579
12b. ORDERING PROCEDURES
For supplies and services, the ordering procedures, information on Blanket Purchase Agreements
(BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.
13. PAYMENT ADDRESS
7102 N Sam Houston, Parkway W, Suite 300
Houston, TX 77064-3579
14. WARRANTY PROVISION
Standard Commercial Warranty Policy
15. EXPORT PACKING CHARGES
N/A
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Contractor: Contract Number:
Identity Automation, LP 47QTCA19D003G
16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR
For terms and conditions of rental please see page 5. Should any equipment not work properly we
will send you replacement equipment swapping out the non-operating equipment with working
equipment for no extra fee.
17. TERMS AND CONDITIONS OF INSTALLATION
N/A
18a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND ANY
DISCOUNTS FROM LIST PRICES
N/A
18b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES
N/A
19. LIST OF SERVICE AND DISTRIBUTION POINTS
N/A
20. LIST OF PARTICIPATING DEALERS
N/A
21. PREVENTIVE MAINTENANCE
N/A
22a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (E.G., RECYCLED CONTENT,
ENERGY EFFICIENCY, AND/OR REDUCED POLLUTANTS)
N/A
22b. SECTION 508 COMPLIANCE
If applicable, Section 508 compliance information on the supplies and services in this contract are
available in Electronic and Information Technology (EIT) at the following: N/A.
The EIT standard can be found at: www.Section508.gov/.
23. UNIQUE ENTITY IDENTIFIER (UEI)
JHWXKFH1K4M3
24. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT (SAM)
WEBSITE
Active
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