TIPS VENDOR AGREEMENT
TIPS RFP 230301 Furniture, Furnishings, and Services
The following Vendor Agreement (“Agreement”) creates a legal agreement between The Interlocal Purchasing System (“TIPS”), a
government purchasing cooperative and Department of Texas Region 8 Education Service Center and (INSERT ENTITY NAME):
School Outfitters
__________________________________________________________________________________________________
(ENTER ENTITY NAME]
its owners, agents, subsidiaries, and affiliates (together, “Vendor”) (individually, “Party”, and collectively the “Parties”) and this
agreement shall exclusively govern the contractual relationship (“Agreement”) between the Parties.
TIPS, a governmental entity and a national purchasing cooperative seeks to provide a valuable and necessary solution to public entities
and qualifying non-profits by performing the public procurement solicitation process and awarding compliant contracts to qualified
vendors. Then, where the law of a customer’s jurisdiction allows, instead of public entities and qualifying non-profits expending time,
money, and resources on the extensive public procurement process, the use of TIPS allows public entities to quickly select and purchase
their preferred products or services from qualified, competitively evaluated vendors through cooperative purchasing.
1. Purpose. The purpose of this Agreement is to identify the terms and conditions of the relationship between TIPS and Vendor. Public
entities and qualifying non-profits that properly join or utilize TIPS (“TIPS Members”) may elect to “piggyback” off of TIPS’
procurements and agreements where the laws of their jurisdiction allow. TIPS Members are not contractual parties to this Agreement
although terms and conditions of this Agreement may ensure benefits to TIPS Members.
2. Authority. The Parties agree that the signatories below are individual authorized to enter into this Agreement on behalf of their entity
and that they are acting under due and proper authority under applicable law.
3. Definitions.
a. TIPS Pricing: The specific pricing, discounts, and other pricing terms and incentives which Vendor submitted and
TIPS approved for each respective TIPS Contract awarded to Vendor and all permissible, subsequent pricing updates
submitted by Vendor and accepted by TIPS, if any.
b. Authorized Reseller: A reseller or dealer authorized and added by a Vendor through their online TIPS Vendor Portal
to make TIPS sales according to the terms and conditions herein.
4. Entire Agreement. This Agreement resulted from TIPS posting a “TIPS Solicitation” (RFP, RCSP, RFQ, or other) and Vendor
submitting a proposal in response to that posted TIPS Solicitation for evaluation and award. The Parties agree that this Agreement
consists of the provisions set forth herein and: (1) The TIPS solicitation document resulting in this Agreement; (2) Any addenda or
clarifications issued in relation to the TIPS solicitation; (3) All solicitation information provided to Vendor by TIPS through the TIPS
eBid System; (3) Vendor’s entire proposal response to the TIPS solicitation including all accepted required attachments, acknowledged
notices and certifications, accepted negotiated terms, pricing, accepted responses to questions, and accepted written clarifications of
Vendor’s proposal, and; any properly included attachments to this Agreement. All documentation and information listed is hereby
incorporated by reference as if set forth herein verbatim. In the event of conflict between the terms herein and one of the incorporated
documents the terms and conditions herein shall control.
5. Vendor’s Specific Warranties, Terms, and License Agreements. Because TIPS serves public entities and non-profits throughout
the nation all of which are subject to specific laws and policies of their jurisdiction, as a matter of standard practice, TIPS does not
typically accept a Vendor’s specific “Sale Terms” (warranties, license agreements, master agreements, terms and conditions, etc.) on
behalf of all TIPS Members. TIPS may permit Vendor to attach those to this Agreement to display to interested customers what terms
may apply to their Supplemental Agreement with Vendor (if submitted by Vendor for that purpose). However, unless this term of the
Agreement is negotiated and modified to state otherwise, those specific Sale Terms are not accepted by TIPS on behalf of all TIPS
Members and each Member may choose whether to accept, negotiate, or reject those specific Sale Terms, which must be reflected in a
separate agreement between Vendor and the Member in order to be effective.
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6. Vendor Identity and Contact Information. It is Vendor’s sole responsibility to ensure that all identifying vendor information (name,
EIN, d/b/a’s, etc.) and contact information is updated and current at all times within the TIPS eBid System and the TIPS Vendor Portal.
It is Vendor’s sole responsibility to confirm that all e-correspondence issued from tips-usa.com, ionwave.net, and tipsconstruction.com
to Vendor’s contacts are received and are not blocked by firewall or other technology security. Failure to permit receipt of
correspondence from these domains and failure to keep vendor identity and contact information current at all times during the life of
the contract may cause loss of TIPS Sales, accumulating TIPS fees, missed rebid opportunities, lapse of TIPS Contract(s), and
unnecessary collection or legal actions against Vendor. It is no defense to any of the foregoing or any breach of this Agreement that
Vendor was not receiving TIPS’ electronic communications issued by TIPS to Vendor’s listed contacts.
7. Initiation of TIPS Sales. When a public entity initiates a purchase with Vendor, if the Member inquires verbally or in writing whether
Vendor holds a TIPS Contract, it is the duty of the Vendor to verify whether the Member is seeking a TIPS purchase. Once verified,
Vendor must include the TIPS Contract Number on all purchase communications and sales documents exchanged with the TIPS
Member.
8. TIPS Sales and Supplemental Agreements. The terms of the specific TIPS order, including but not limited to: shipping, freight,
insurance, delivery, fees, bonding, cost, delivery expectations and location, returns, refunds, terms, conditions, cancellations, order
assistance, etc., shall be controlled by the purchase agreement (Purchase Order, Contract, Invoice, etc.) (hereinafter “Supplemental
Agreement”) entered into between the TIPS Member Customer and Vendor only. TIPS is not a party to any Supplemental Agreement.
All Supplemental Agreements shall include Vendor’s Name, as known to TIPS, and TIPS Contract Name and Number. Vendor accepts
and understands that TIPS is not a legal party to TIPS Sales and Vendor is solely responsible for identifying fraud, mistakes,
unacceptable terms, or misrepresentations for the specific order prior to accepting. Vendor agrees that any order issued from a customer
to Vendor, even when processed through TIPS, constitutes a legal contract between the customer and Vendor only. When Vendor
accepts or fulfills an order, even when processed through TIPS, Vendor is representing that Vendor has carefully reviewed the order
for legality, authenticity, and accuracy and TIPS shall not be liable or responsible for the same. In the event of a conflict between the
terms of this TIPS Vendor Agreement and those contained in any Supplemental Agreement, the provisions set forth herein shall control
unless otherwise agreed to and authorized by the Parties in writing within the Supplemental Agreement.
9. Right of Refusal. Vendor has the right not to sell to a TIPS Member under the awarded agreement at Vendor’s discretion unless
otherwise required by law.
10. Reporting TIPS Sales. Vendor must report all TIPS Sales to TIPS. If a TIPS sale is initiated by Vendor receiving a TIPS Member’s
purchase order from TIPS directly, Vendor may consider that specific TIPS Sale reported. Otherwise, with the exception of TIPS
Automated Vendors, who have signed an exclusive agreement with TIPS regarding reporting, all TIPS Sales must be reported to TIPS
by either: (1) Emailing the purchase order or similar purchase document (with Vendor’s Name, as known to TIPS, and the TIPS
Contract Name and Number included) to TIPS at tipspo@tips-usa.com with “Confirmation Only” in the subject line of the email within
three business days of Vendor’s acceptance of the order, or; (2) Within 3 business days of the order being accepted by Vendor, Vendor
must login to the TIPS Vendor Portal and successfully self-report all necessary sale information within the Vendor Portal and confirm
that it shows up accurately on your current Vendor Portal statement. No other method of reporting is acceptable unless agreed to by
the Parties in writing. Failure to report all sales pursuant to this provision may result in immediate cancellation of Vendor’s TIPS
Contract(s) for cause at TIPS’ sole discretion. Please refer to the TIPS Accounting FAQ’s for more information about reporting sales
and if you have further questions, contact the Accounting Team at accounting@tips-usa.com.
11. TIPS Administration Fees. The collection of administrative fees by TIPS, a government entity, for performance of these procurement
services is required pursuant to Texas Government Code Section 791.011 et. seq. The administration fee (“TIPS Administration Fee”)
is the amount legally owed by Vendor to TIPS for TIPS Sales made by Vendor. The TIPS Administration Fee amount is typically a
set percentage of the amount paid by the TIPS Member for each TIPS Sale, less shipping cost, bond cost, and taxes if applicable and
identifiable, which is legally due to TIPS, but the exact TIPS Administration Fee for this Contract is published in the corresponding
solicitation and is incorporated herein by reference. TIPS Administration Fees are due to TIPS immediately upon Vendor’s receipt of
payment, including partial payment, for a TIPS Sale. The TIPS Administration Fee is assessed on the amount paid by the TIPS Member,
not on the Vendor’s cost or on the amount for which the Vendor sold the item to a dealer or Authorized Reseller. Upon receipt of
payment for a TIPS Sale, including partial payment (which renders TIPS Administration Fees immediately due), Vendor shall issue to
TIPS the corresponding TIPS Administration Fee payment as soon as possible but not later than thirty-one calendar days following
Vendor’s receipt of payment. Vendor shall pay TIPS via check unless otherwise agreed to by the Parties in writing. Vendor shall
include clear documentation with the issued payment dictating to which sale(s) the amount should be applied. Vendor may create a
payment report within their TIPS Vendor Portal which is the preferred documentation dictating to which TIPS Sale(s) the amount
should be applied. Failure to pay all TIPS Administration Fees pursuant to this provision may result in immediate cancellation of
Vendor’s TIPS Contract(s) for cause at TIPS’ sole discretion as well as the initiation of collection and legal actions by TIPS against
Vendor to the extent permitted by law. Any overpayment of participation fees to TIPS by Vendor will be refunded to the Vendor
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within ninety (90) days of receipt of notification if TIPS receives written notification of the overpayment not later than the expiration
of six (6) months from the date of overpayment and TIPS determines that the amount was not legally due to TIPS pursuant to this
agreement and applicable law. Any notification of overpayment received by TIPS after the expiration of six (6) months from the date
that TIPS received the payment will render the overpayment non-refundable. Region 8 ESC and TIPS reserve the right to extend the
six (6) month deadline if approved by the Region 8 ESC Board of Directors. TIPS reserves all rights under the law to collect TIPS
Administration Fees due to TIPS pursuant to this Agreement.
12. Term of the Agreement. This Agreement with TIPS is for approximately five years with a one-year, consecutive option for renewal
as described herein. Renewal options are not automatic and shall only be effective if offered by TIPS at its sole discretion. If TIPS
offers a renewal option, the Vendor will be notified via email issued to Vendor’s then-listed Primary Contact. The renewal option shall
be deemed accepted by Vendor unless Vendor notifies TIPS of its objection to the renewal option in writing and confirms receipt by
TIPS.
Actual Effective Date: Agreement is effective upon signature by authorized representatives of both Parties. The Effective Date does
not affect the “Term Calculation Start Date.”
Term Calculation Start Date: To keep the contract term consistent for all vendors awarded under a single TIPS contract, Vendor
shall calculate the foregoing term as starting on the last day of the month that “Award Notifications” are anticipated as published in the
Solicitation, regardless of the actual Effective Date.
Example of Term Calculation Start Date: If the anticipated “Award Date” published in the Solicitation is May 22, 2023, but extended
negotiations delay award until June 27, 2023 (Actual Effective Date), the Term Calculation Start Date shall be May 31, 2023 in this
example.
Contract Expiration Date: To keep the contract term consistent for all vendors awarded under a single TIPS contract, the term
expiration date shall be three-years from the Term Calculation Start Date.
Example of Contract Expiration Date: If the anticipated “Award Date” published in the Solicitation is May 22, 2023, but extended
negotiations delay award until June 27, 2023 (Actual Effective Date), the Term Calculation Start Date shall be May 31, 2023 and the
Contract Expiration Date of the resulting initial “five-year” term, (which is subject to an extension(s)) will be May 31, 2028 in this
example.
Option(s) for Renewal: Any option(s) for renewal shall begin on the Contract Expiration Date, or the date of the expiration of the
prior renewal term where applicable, and continue for the duration specified for the renewal option herein.
Example of Option(s) for Renewal: In this example, if TIPS offers a one-year renewal and the Contract Expiration Date is May 31,
2028, then the one-year renewal is effective from May 31, 2028 to May 31, 2029.
TIPS may offer to extend Vendor Agreements to the fullest extent the TIPS Solicitation resulting in this Agreement permits.
13. TIPS Pricing. Vendor agrees and understands that for each TIPS Contract that it holds, Vendor submitted, agreed to, and received
TIPS’ approval for specific pricing, discounts, and other pricing terms and incentives which make up Vendor’s TIPS Pricing for that
TIPS Contract (“TIPS Pricing”). Vendor confirms that Vendor will not add the TIPS Administration Fee as a charge or line-item in a
TIPS Sale. Vendor hereby certifies that Vendor shall only offer goods and services through this TIPS Contract if those goods and
services are included in or added to Vendor’s TIPS Pricing and approved by TIPS. TIPS reserves the right to review Vendor’s pricing
update requests as specifically as line-item by line-item to determine compliance. However, Vendor contractually agrees that all
submitted pricing updates shall be within the original terms of the Vendor’s TIPS Pricing (scope, proposed discounts, price increase
limitations, and other pricing terms and incentives originally proposed by Vendor) such that TIPS may accept Vendors price increase
requests as submitted without additional vetting at TIPS discretion. Any pricing quoted by Vendor to a TIPS Member or on a TIPS
Quote shall never exceed Vendor’s TIPS Pricing for any good or service offered through TIPS. Vendor certifies by signing this
agreement that Vendor’s TIPS Pricing for all goods and services included in Vendor’s TIPS Pricing shall either be equal to or less than
Vendor’s current pricing for that good or service for any other customer. TIPS Pricing price increases and modifications, if permitted,
will be honored according to the terms of the solicitation and Vendor’s proposal, incorporated herein by reference.
14. Indemnification of TIPS. VENDOR AGREES TO INDEMNIFY, HOLD HARMLESS, AND DEFEND TIPS, TIPS MEMBERS, TIPS
OFFICERS, TIPS EMPLOYEES, TIPS DIRECTORS, AND TIPS TRUSTEES (THE “TIPS INDEMNITEES”) FROM AND AGAINST ALL
CLAIMS AND SUITS BY THIRD-PARTIES FOR DAMAGES, INJURIES TO PERSONS (INCLUDING DEATH), PROPERTY DAMAGES, LOSSES,
EXPENSES, FEES, INCLUDING COURT COSTS, ATTORNEY’S FEES, AND EXPERT FEES, ARISING OUT OF OR RELATING TO VENDOR’S
PERFORMANCE UNDER THIS AGREEMENT (INCLUDING THE PERFORMANCE OF VENDOR’S OFFICERS, EMPLOYEES, AGENTS,
AUTHORIZED RESELLERS, SUBCONTRACTORS, LICENSEES, OR INVITEES), REGARDLESS OF THE NATURE OF THE CAUSE OF ACTION,
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INCLUDING WITHOUT LIMITATION CAUSES OF ACTION BASED UPON COMMON, CONSTITUTIONAL, OR STATUTORY LAW OR BASED IN
WHOLE OR IN PART UPON ALLEGATIONS OF NEGLIGENT OR INTENTIONAL ACTS OR OMISSIONS ON THE PART OF VENDOR, ITS
OFFICERS, EMPLOYEES, AGENTS, AUTHORIZED RESELLERS, SUBCONTRACTORS, LICENSEES, OR INVITEES. NO LIMITATION OF
LIABILITY FOR DAMAGES FOR PERSONAL INJURY OR PROPERTY DAMAGE ARE PERMITTED OR AGREED TO
BY TIPS. APART FROM THIS INDEMNIFICATION PROVISION REQUIRING INDEMNIFICATION OF THE TIPS INDEMNITEES’
ATTORNEY’S FEES AS SET FORTH ABOVE, RECOVERY OF ATTORNEYS’ FEES BY THE PREVAILING PARTY IS AUTHORIZED ONLY IF
AUTHORIZED BY TEX. EDUC. CODE § 44.032(F).
15. Indemnification and Assumption of Risk – Vendor Data. VENDOR AGREES THAT IT IS VOLUNTARILY PROVIDING DATA
(INCLUDING BUT NOT LIMITED TO: VENDOR INFORMATION, VENDOR DOCUMENTATION, VENDOR’S PROPOSALS, VENDOR PRICING
SUBMITTED OR PROVIDED TO TIPS, TIPS CONTRACT DOCUMENTS, TIPS CORRESPONDENCE, VENDOR LOGOS AND IMAGES,
VENDOR’S CONTACT INFORMATION, VENDOR’S BROCHURES AND COMMERCIAL INFORMATION, VENDOR’S FINANCIAL
INFORMATION, VENDOR’S CERTIFICATIONS, AND ANY OTHER VENDOR INFORMATION OR DOCUMENTATION, INCLUDING WITHOUT
LIMITATION SOFTWARE AND SOURCE CODE UTILIZED BY VENDOR, SUBMITTED TO TIPS BY VENDOR AND ITS AGENTS) (“VENDOR
DATA”) TO TIPS. FOR THE SAKE OF CLARITY, AND WITHOUT LIMITING THE BREADTH OF THE INDEMNITY OBLIGATIONS IN
SECTION 14 ABOVE, VENDOR AGREES TO PROTECT, INDEMNIFY, AND HOLD THE TIPS INDEMNITEES HARMLESS FROM AND AGAINST
ANY AND ALL LOSSES, CLAIMS, ACTIONS, DEMANDS, ALLEGATIONS, SUITS, JUDGMENTS, COSTS, EXPENSES, FEES, INCLUDING COURT
COSTS, ATTORNEY’S FEES, AND EXPERT FEES AND ALL OTHER LIABILITY OF ANY NATURE WHATSOEVER ARISING OUT OF OR
RELATING TO: (I) ANY UNAUTHORIZED, NEGLIGENT OR WRONGFUL USE OF, OR CYBER DATA BREACH INCIDENT AND VIRUSES OR
OTHER CORRUPTING AGENTS INVOLVING, VENDOR’S DATA, PRICING, AND INFORMATION, COMPUTERS, OR OTHER HARDWARE OR
SOFTWARE SYSTEMS, AND; (II) ALLEGATIONS OR CLAIMS THAT ANY VENDOR DATA INFRINGES ON THE INTELLECTUAL PROPERTY
RIGHTS OF A THIRD-PARTY OR VENDOR.
16. Procedures Related to Indemnification. In the event that an indemnity obligation arises, Vendor shall pay all amounts set forth in
Section 14 and 15 above (including any settlements) and – if it has accepted its indemnity obligation without qualification – control
the legal defense to such claim or cause of action, including without limitation attorney selection, strategy, discovery, trial, appeal, and
settlement, and TIPS shall, at Vendor’s cost and expense (with respect to reasonable out of pocket costs and expenses incurred by TIPS
which shall be reimbursed to TIPS by Vendor), provide all commercially reasonable assistance requested by Vendor. In controlling
any defense, Vendor shall ensure that all assertions of governmental immunity and all applicable pleas and defenses shall be promptly
asserted.
17. Indemnity for Underlying Sales and Supplemental Agreements. Vendor shall be solely responsible for any customer claims or any
disputes arising out of TIPS Sales or any Supplemental Agreement as if sold in the open-market. The Parties agree that TIPS shall not
be liable for any claims arising out of Vendor’s TIPS Sales or Supplemental Agreements, including but not limited to: allegations of
product defect or insufficiency, allegations of service defect or insufficiency, allegations regarding delivery defect or insufficiency,
allegations of fraud or misrepresentation, allegations regarding pricing or amounts owed for TIPS sales, and/or allegations regarding
payment, over-payment, under-payment, or non-payment for TIPS Sales. Payment/Drafting, overpayment/over-drafting, under-
payment/under-drafting, or non-payment for TIPS Sales between customer and Vendor and inspections, rejections, or acceptance of
such purchases shall be the exclusive respective obligations of Vendor/Customer, and disputes shall be handled in accordance with the
terms of the underlying Supplemental Agreement(s) entered into between Vendor and Customer. Vendor acknowledges that TIPS is
not a dealer, subcontractor, agent, or reseller of Vendor’s goods and services and shall not be responsible for any claims arising out of
alleged insufficiencies or defects in Vendor’s goods and services, should any arise.
18. Confidentiality of Vendor Data. Vendor understands and agrees that by signing this Agreement, all Vendor Data is hereby released
to TIPS, TIPS Members, and TIPS third-party administrators to effectuate Vendor’s TIPS Contract except as provided for herein. The
Parties agree that Vendor Data is accessible by all TIPS Members as if submitted directly to that TIPS Member Customer for purchase
consideration. If Vendor otherwise considers any portion of Vendor’s Data to be confidential and not subject to public disclosure
pursuant to Chapter 552 Texas Gov’t Code (the “Public Information Act”) or other law(s) and orders, Vendor must have identified the
claimed confidential materials through proper execution of the Confidentiality Claim Form which is required to be submitted as part
of Vendor’s proposal resulting in this Agreement and incorporated by reference. The Confidentiality Claim Form included in Vendor’s
proposal and incorporated herein by reference is the sole indicator of whether Vendor considers any Vendor Data confidential in the
event TIPS receives a Public Information Request. If TIPS receives a request, any responsive documentation not deemed confidential
by you in this manner will be automatically released. For Vendor Data deemed confidential by you in this manner, TIPS will follow
procedures of controlling statute(s) regarding any claim of confidentiality and shall not be liable for any release of information required
by law, including Attorney General determination and opinion. In the event that TIPS receives a written request for information
pursuant to the Public Information Act that affects Vendor’s interest in any information or data furnished to TIPS by Vendor, and TIPS
requests an opinion from the Attorney General, Vendor may, at its own option and expense, prepare comments and submit information
directly to the Attorney General stating why the requested information is exempt from disclosure pursuant to the requirements of the
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Public Information Act. Vendor is solely responsible for submitting the memorandum brief and information to the Attorney General
within the time period prescribed by the Public Information Act. Notwithstanding any other information provided in this solicitation
or Vendor designation of certain Vendor Data as confidential or proprietary, Vendor’s acceptance of this TIPS Vendor Agreement
constitutes Vendor’s consent to the disclosure of Vendor’s Data, including any information deemed confidential or proprietary, to TIPS
Members or as ordered by a Court or government agency, including without limitation the Texas Attorney General. Vendor agrees
that TIPS shall not be responsible or liable for any use or distribution of information or documentation by TIPS Members or as required
by law.
19. Vendor’s Authorized Resellers. TIPS recognizes that many vendors operate in the open market through the use of resellers or dealers.
For that reason, TIPS permits Vendor to authorize Authorized Resellers within its Vendor Portal and make TIPS Sales through the
Authorized Reseller(s). Once authorized by Vendor in the Vendor Portal, the Authorized Reseller(s) may make TIPS sales to TIPS
Members. However, all purchase documents must include: (1) Authorized Reseller’s Name; (2) Vendor’s Name, as known to TIPS,
and; (3) Vendor’s TIPS Contract Name and Number under which it is making the TIPS Sale. Either Vendor or Reseller may report the
sale pursuant to the terms herein. However, Vendor agrees that it is legally responsible for all reporting and fee payment as described
herein for TIPS Sales made by Authorized Resellers. The TIPS Administration Fee is assessed on the amount paid by the TIPS
Member, not on the Vendor’s cost or on the amount for which the Vendor sold the item to a dealer or Authorized Reseller. The Parties
intend that Vendor shall be responsible and liable for TIPS Sales made by Vendor’s Authorized Resellers. Vendor agrees that it is
voluntarily authorizing this Authorized Reseller and in doing so, Vendor agrees that it is doing so at its own risk and agrees to protect,
indemnify, and hold TIPS harmless in accordance with Sections 14-17 above related to Authorized Reseller TIPS Sales made pursuant
to this Agreement or purporting to be made pursuant to this Agreement that may be asserted against Vendor whether rightfully brought
or otherwise. The Parties further agree that it is no defense to Vendor’s breach of this Agreement that an Authorized Reseller caused
Vendor of breach this Agreement.
20. Circumvention of TIPS Sales. When a public entity initiates a purchase with Vendor, if the Member inquires verbally or in writing
whether Vendor holds a TIPS Contract, it is the duty of the Vendor to verify whether the Member is seeking a TIPS purchase. Any
request for quote, customer communication, or customer purchase initiated through or referencing a TIPS Contract shall be completed
through TIPS pursuant to this Agreement. Any encouragement or participation by Vendor in circumventing a TIPS sale being
completed may result in immediate termination of Vendor’s TIPS Contract(s) for cause as well as preclusion from future TIPS
opportunities at TIPS sole discretion.
21. State of Texas Franchise Tax. By signature hereon, Vendor hereby certifies that Vendor is not currently delinquent in the payment
of any franchise taxes owed to the State of Texas under Chapter 171 of the Texas Tax Code.
22. Termination.
A) Termination for Convenience. TIPS may, by written notice to Vendor, terminate this Agreement for convenience,
in whole or in part, at any time by giving thirty (30) days’ written notice to Vendor of such termination, and
specifying the effective date thereof.
B) Termination for Cause. If Vendor fails to materially perform pursuant to the terms of this Agreement, TIPS shall
provide written notice to Vendor specifying the default. If Vendor does not cure such default within thirty (30)
days, TIPS may terminate this Agreement, in whole or in part, for cause. If TIPS terminates this Agreement for
cause, and it is later determined that the termination for cause was wrongful, the termination shall automatically
be converted to and treated as a termination for convenience.
C) Vendor’s Termination. If TIPS fails to materially perform pursuant to the terms of this Agreement, Vendor shall
provide written notice to TIPS specifying the default (“Notice of Default”). If TIPS does not cure such default
within thirty (30) days, Vendor may terminate this Agreement, in whole or in part, for cause. If Vendor
terminates this Agreement for cause, and it is later determined that the termination for cause was wrongful, the
termination shall automatically be converted to and treated as a termination for convenience.
D) Upon termination, all TIPS Sale orders previously accepted by Vendor shall be fulfilled and Vendor shall be
paid for all TIPS Sales executed pursuant to the applicable terms. All TIPS Sale orders presented to Vendor but
not fulfilled by Vendor, prior to the actual termination of this agreement shall be honored at the option of the
TIPS Member. TIPS shall submit to Vendor an invoice for any outstanding TIPS Administration Fees and
approved expenses and Vendor shall pay such fees and expenses within 30 calendar days of receipt of such valid
TIPS invoice. Vendor acknowledges and agrees that continued participation in TIPS is subject to TIPS’ sole
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discretion and that any Vendor may be removed from the TIPS program at any time with or without cause. This
termination clause does not affect TIPS Sales Supplemental Agreements pursuant to this term regarding
termination and the Survival Clause term.
E) Vendor hereby waives any and all claims for damages, including, but not limited, to consequential damages or
lost profits, that might arise from TIPS’ act of terminating this Agreement.
23. Survival Clause. It is the intent of the Parties that this Agreement and procurement method applies to any TIPS Sale made during the
life of this Agreement even if made on or near the Contract Expiration Date as defined herein. Thus, all TIPS Sales, including but not
limited to: leases, service agreements, license agreements, open purchase orders, warranties, and contracts, even if they extend months
or years past the TIPS Contract Expiration Date, shall survive the expiration or termination of this Agreement subject to the terms and
conditions of the Supplemental Agreement between Customer and Vendor or unless otherwise specified herein.
24. Audit Rights. Due to transparency statutes and public accountability requirements of TIPS and TIPS Members, Vendor shall at their
sole expense, maintain documentation of all TIPS Sales for a period of three years from the time of the TIPS Sale. In order to ensure
and confirm compliance with this agreement, TIPS shall have authority to conduct audits of Vendor’s TIPS Pricing or TIPS Sales with
thirty-days’ notice unless the audit is ordered by a Court Order or by a Government Agency with authority to do so without said notice.
Notwithstanding the foregoing, in the event that TIPS is made aware of any pricing being offered to eligible entities that is materially
inconsistent with Vendor’s TIPS Pricing, TIPS shall have the ability to conduct the audit internally or may engage a third‐ party auditing
firm to investigate any possible non‐compliant conduct or may terminate the Agreement according to the terms of this Agreement. In
the event of an audit, the requested materials shall be reasonably provided in the time, format, and at the location acceptable to TIPS.
TIPS agrees not to perform a random audit the TIPS transaction documentation more than once per calendar year, but reserves the right
to audit for just cause or as required by any governmental agency or court with regulatory authority over TIPS or the TIPS Member.
These audit rights shall survive termination of this Agreement for a period of one (1) year from the effective date of termination.
25. Conflicts of Interest. The Parties confirm that they have not offered, given, or accepted, nor intend to give at any time hereafter any
economic opportunity, future employment, gift, loan, gratuity, special discount, trip, favor, service to the other in connection with this
Agreement. Vendor affirms that, to the best of Vendor’s knowledge, this Agreement has been arrived at independently, and is awarded
without collusion with anyone to obtain information or gain any favoritism that would in any way limit competition or give an unfair
advantage over other vendors in the award of this Agreement. Vendor agrees that it has disclosed any necessary affiliations with
Region 8 Education Service Center and the TIPS Department, if any, through the Conflict of Interest attachment provided in the
solicitation resulting in this Agreement.
26. Volume of TIPS Sales. Nothing in this Agreement or any TIPS communication may be construed as a guarantee that TIPS or TIPS
Members will submit any TIPS orders to Vendor at any time.
27. Compliance with the Law. The Parties agree to comply fully with all applicable federal, state, and local statutes, ordinances, rules,
and regulations applicable to their entity in connection with the programs contemplated under this Agreement.
28. Severability. If any term(s) or provision(s) of this Agreement are held by a court of competent jurisdiction to be invalid, void, or
unenforceable, then such term(s) or provision(s) shall be deemed restated to reflect the original intention of the Parties as nearly as
possible in accordance with applicable law and the remainder of this Agreement, and the remainder of the provisions of this Agreement
shall remain in full force and effect and shall in no way be affected, impaired or invalidated, unless such holding causes the obligations
of the Parties hereto to be impossible to perform or shall render the terms of this Agreement to be inconsistent with the intent of the
Parties hereto.
29. Force Majeure. If by reason of Force Majeure, either party hereto shall be rendered unable wholly or in part to carry out its obligations
under this Agreement through no fault of its own then such party shall give notice and full particulars of Force Majeure in writing to
the other party within a reasonable time after occurrence of the event or cause relied upon. Upon delivering such notice, the obligation
of the affected party, so far as it is affected by such Force Majeure as described, shall be suspended during the continuance of the
inability then claimed but for no longer period, and such party shall endeavor to remove or overcome such inability with all reasonable
dispatch. In the event that Vendor’s obligations are suspended by reason of Force Majeure, all TIPS Sales accepted prior to the Force
Majeure event shall be the legal responsibility of Vendor and the terms of the TIPS Sale Supplemental Agreement shall control
Vendor’s failure to fulfill for a Force Majeure event.
30. Immunity. Vendor agrees that nothing in this Agreement shall be construed as a waiver of sovereign or government immunity; nor
constitute or be construed as a waiver of any of the privileges, rights, defenses, remedies, or immunities available to Region 8 Education
TIPS Vendor Agreement Page 6
Service Center or its TIPS Department. The failure to enforce, or any delay in the enforcement of, any privileges, rights, defenses,
remedies, or immunities available to Region 8 Education Service Center or its TIPS Department under this Agreement or under
applicable law shall not constitute a waiver of such privileges, rights, defenses, remedies, or immunities or be considered as a basis for
estoppel.
31. Insurance Requirements. Vendor agrees to maintain the following minimum insurance requirements for the duration of this
Agreement. All policies held by Vendor to adhere to this term shall be written by a carrier with a financial size category of VII and at
least a rating of “A‐” by A.M. Best Key Rating Guide. The coverages and limits are to be considered minimum requirements and in
no way limit the liability of the Vendor(s). Any immunity available to TIPS or TIPS Members shall not be used as a defense by the
contractor's insurance policy. Only deductibles applicable to property damage are acceptable, unless proof of retention funds to cover
said deductibles is provided. "Claims made" policies will not be accepted. Vendor’s required minimum coverage shall not be suspended,
voided, cancelled, non‐renewed or reduced in coverage or in limits unless replaced by a policy that provides the minimum required
coverage except after thirty (30) days prior written notice by certified mail, return receipt requested has been given to TIPS or the TIPS
Member if a project or pending delivery of an order is ongoing. Upon request, certified copies of all insurance policies shall be furnished
to the TIPS or the TIPS Member. Vendor agrees that when Vendor or its subcontractors are liable for any damages or claims, Vendor’s
policy, shall be primary over any other valid and collectible insurance carried by the Member or TIPS.
General Liability: $1,000,000 each Occurrence/Aggregate
Automobile Liability: $300,000 Includes owned, hired & non‐owned
Workers' Compensation: Statutory limits for the jurisdiction in which the Vendor performs under this Agreement. If Vendor performs
in multiple jurisdictions, Vendor shall maintain the statutory limits for the jurisdiction with the greatest dollar
policy limit requirement.
Umbrella Liability: $1,000,000 each Occurrence/Aggregate
32. Waiver. No waiver of any single breach or multiple breaches of any provision of this Agreement shall be construed to be a waiver of
any breach of any other provision. No delay in acting regarding any breach of any provision shall be construed to be a waiver of such
breach.
33. Binding Agreement. This Agreement shall be binding and inure to the benefit of the Parties hereto and their respective heirs, legal
successors, and assigns.
34. Headings. The paragraph headings contained in this Agreement are included solely for convenience of reference and shall not in any
way affect the meaning or interpretation of any of the provisions of this Agreement.
35. Choice of Law and Venue. This Agreement shall be governed by, construed, and enforced in accordance with the laws of the State
of Texas. Any proceeding, claim, action, or alternative dispute resolution arising out of or relating to this Agreement or involving TIPS
shall be brought in a State Court of competent jurisdiction in Camp County, Texas, or if Federal Court is legally required, a Federal
Court of competent jurisdiction in the Eastern District of Texas, and each of the Parties irrevocably submits to the exclusive jurisdiction
of said court in any such proceeding, waives any objection it may now or hereafter have to venue or to convenience of forum, agrees
that all claims in respect of the proceeding shall be heard and determined only in any such court, and agrees not to bring any proceeding
arising out of or relating to this procurement process or any contract resulting from or and contemplated transaction in any other court.
The Parties agree that either or both of them may file a copy of this paragraph with any court as written evidence of the knowing,
voluntary and freely bargained for agreement between the Parties irrevocably to waive any objections to venue or to convenience of
forum.
36. Relationship of the Parties. Nothing contained in this Agreement shall be construed to make one Party an agent of the other Party
nor shall either party have any authority to bind the other in any respect, unless expressly authorized by the other party in writing. The
Parties are independent contractors and nothing in this Agreement creates a relationship of employment, trust, agency or partnership
between them.
37. Assignment. No assignment of this Agreement or of any duty or obligation of performance hereunder, shall be made in whole or in
part by a Party hereto without the prior written consent of the other Party. Written consent of TIPS shall not be unreasonably withheld.
38. Minimum Condition and Warranty Requirements for TIPS Sales. All goods quoted or sold through a TIPS Sale shall be new
unless clearly stated otherwise in writing. All new goods and services shall include the applicable manufacturers minimum standard
warranty unless otherwise agreed to in the Supplemental Agreement.
TIPS Vendor Agreement Page 7
39. Minimum Customer Support Requirements for TIPS Sales. Vendor shall provide timely and commercially reasonable support for
TIPS Sales or as agreed to in the applicable Supplemental Agreement.
40. Minimum Shipping Requirements for TIPS Sales. Vendor shall ship, deliver, or provide ordered goods and services within a
commercially reasonable time after acceptance of the order. If a delay in delivery is anticipated, Vendor shall notify the TIPS Member
as to why delivery is delayed and provide an updated estimated time for completion. The TIPS Member may cancel the order if the
delay is not commercially acceptable or not consistent with the Supplemental Agreement applicable to the order.
41. Minimum Vendor License Requirements. Vendor shall maintain, in current status, all federal, state, and local licenses, bonds and
permits required for the operation of the business conducted by Vendor. Vendor shall remain fully informed of and in compliance with
all ordinances and regulations pertaining to the lawful provision of goods or services under the TIPS Agreement. TIPS and TIPS
Members reserve the right to stop work and/or cancel a TIPS Sale or terminate this or any TIPS Sale Supplemental Agreement involving
Vendor if Vendor’s license(s) required to perform under this Agreement or under the specific TIPS Sale have expired, lapsed, are
suspended or terminated subject to a 30‐day cure period unless prohibited by applicable statue or regulation.
42. Minimum Vendor Legal Requirements. Vendor shall remain aware of and comply with this Agreement and all local, state, and
federal laws governing the sale of products/services offered by Vendor under this contract. Such applicable laws, ordinances, and
policies must be complied with even if not specified herein.
43. Minimum Site Requirements for TIPS Sales (when applicable to TIPS Sale).
Cleanup: When performing work on site at a TIPS Member’s property, Vendor shall clean up and remove all debris and rubbish resulting
from their work as required or directed by the TIPS Member or as agreed by the parties. Upon completion of work, the premises shall be
left in good repair and an orderly, neat, clean and unobstructed condition.
Preparation: Vendor shall not begin a project for which a TIPS Member has not prepared the site, unless Vendor does the preparation
work at no cost, or until TIPS Member includes the cost of site preparation in the TIPS Sale Site preparation includes, but is not limited
to: moving furniture, installing wiring for networks or power, and similar pre‐installation requirements.
Registered Sex Offender Restrictions: For work to be performed at schools, Vendor agrees that no employee of Vendor or a
subcontractor who has been adjudicated to be a registered sex offender will perform work at any time when students are, or reasonably
expected to be, present unless otherwise agreed by the TIPS Member. Vendor agrees that a violation of this condition shall be considered
a material breach and may result in the cancellation of the TIPS Sale at the TIPS Member’s discretion. Vendor must identify any
additional costs associated with compliance of this term. If no costs are specified, compliance with this term will be provided at no
additional charge.
Safety Measures: Vendor shall take all reasonable precautions for the safety of employees on the worksite, and shall erect and properly
maintain all necessary safeguards for protection of workers and the public. Vendor shall post warning signs against all hazards created
by the operation and work in progress. Proper precautions shall be taken pursuant to state law and standard practices to protect workers,
general public and existing structures from injury or damage.
Smoking: Persons working under Agreement shall adhere to the TIPS Member’s or local smoking statutes, codes, ordinances, and
policies.
44. Payment for TIPS Sales. TIPS Members may make payments for TIPS Sales directly to Vendor, Vendor’s Authorized Reseller, or
as otherwise agreed to in the applicable Supplemental Agreement after receipt of the invoice and in compliance with applicable payment
statutes. Regardless of how payment is issued or received for a TIPS Sale, Vendor is responsible for all reporting and TIPS
Administration Fee payment requirements as stated herein.
45. Marketing. Vendor agrees to allow TIPS to use their name and logo within the TIPS website, database, marketing materials, and
advertisements unless Vendor negotiates this term to include a specific acceptable-use directive. Any use of TIPS’ name and logo or
any form of publicity, inclusive of press release, regarding this Agreement by Vendor must have prior approval from TIPS which will
not be unreasonably withheld. Request may be made by email to tips@tips-usa.com. For marketing efforts directed to TIPS Members,
Vendor must request and execute a separate Joint Marketing Disclaimer, at marketing@tips-usa.com, before TIPS can release contact
information for TIPS Member entities for the purpose of marketing your TIPS contract(s). Vendor must adhere to strict Marketing
Requirements once a disclaimer is executed. The Joint Marketing Disclaimer is a supplemental agreement specific to joint marketing
efforts and has no effect on the terms of the TIPS Vendor Agreement. Vendor agrees that any images, photos, writing, audio, clip art,
TIPS Vendor Agreement Page 8
music, or any other intellectual property (“Property”) or Vendor Data utilized, provided, or approved by Vendor during the course of
the joint marketing efforts are either the exclusive property of Vendor, or Vendor has all necessary rights, license, and permissions to
utilize said Property in the joint marketing efforts. Vendor agrees that they shall indemnify and hold harmless TIPS and its employees,
officers, agents, representatives, contractors, assignees, designees, and TIPS Members from any and all claims, damages, and judgments
involving infringement of patent, copyright, trade secrets, trade or services marks, and any other intellectual or intangible property
rights and/or claims arising from the Vendor’s (including Vendor’s officers’, employees’, agents’, Authorized Resellers’,
subcontractors’, licensees’, or invitees’) unauthorized use or distribution of Vendor Data and Property.
46. Tax Exempt Status of TIPS Members. Most TIPS Members are tax exempt entities and the laws and regulations applicable to the
specific TIPS Member customer shall control.
47. Automatic Renewal Limitation for TIPS Sales. No TIPS Sale may incorporate an automatic renewal clause that exceeds month to
month terms with which the TIPS Member must comply. All renewal terms incorporated into a TIPS Sale Supplemental Agreement
shall only be valid and enforceable when Vendor received written confirmation of acceptance of the renewal term from the TIPS
Member for the specific renewal term. The purpose of this clause is to avoid a TIPS Member inadvertently renewing an Agreement
during a period in which the governing body of the TIPS Member has not properly appropriated and budgeted the funds to satisfy the
Agreement renewal. Any TIPS Sale Supplemental Agreement containing an “Automatic Renewal” clause that conflicts with these
terms is rendered void and unenforceable.
48. Choice of Law Limitation for TIPS Sales. Vendor agrees that if any "Choice of Law" provision is included in any TIPS Sale
agreement/contract between Vendor and a TIPS Member, that clause must provide that the "Choice of Law" applicable to the TIPS
Sale agreement/contract between Vendor and TIPS Member shall be the state where the TIPS Member operates unless the TIPS
Member expressly agrees otherwise. Any TIPS Sale Supplemental Agreement containing a “Choice of Law” clause that conflicts with
these terms is rendered void and unenforceable.
49. Venue Limitation for TIPS Sales. Vendor agrees that if any "Venue" provision is included in any TIPS Sale Agreement/contract
between Vendor and a TIPS Member, that clause must provide that the "Venue" for any litigation or alternative dispute resolution shall
be in the state and county where the TIPS Member operates unless the TIPS Member expressly agrees otherwise. Any TIPS Sale
Supplemental Agreement containing a “Venue” clause that conflicts with these terms is rendered void and unenforceable.
50. Indemnity Limitation for TIPS Sales. Texas and other jurisdictions restrict the ability of governmental entities to indemnify others.
Vendor agrees that if any "Indemnity" provision which requires the TIPS Member to indemnify Vendor is included in any TIPS sales
agreement/contract between Vendor and a TIPS Member, that clause must either be stricken or qualified by including that such
indemnity is only permitted, "to the extent permitted by the laws and constitution of [TIPS Member's State]” unless the TIPS Member
expressly agrees otherwise. Any TIPS Sale Supplemental Agreement containing an "Indemnity" clause that conflicts with these terms
is rendered void and unenforceable.
51. Arbitration Limitation for TIPS Sales. Vendor agrees that if any "Arbitration" provision is included in any TIPS Sale
agreement/contract between Vendor and a TIPS Member, that clause may not require that the arbitration is mandatory or binding.
Vendor agrees that if any "Arbitration" provision is included in any TIPS Sale agreement/contract between Vendor and a TIPS Member,
that clause provides for only voluntary and non-binding arbitration unless the TIPS Member expressly agrees otherwise. Any TIPS
Sale Supplemental Agreement containing a “Arbitration” clause that conflicts with these terms is rendered void and unenforceable.
In Witness Whereof, the parties hereto, each acting under due and proper authority, have signed this Agreement.
TIPS Vendor Agreement Page 9
7,369(1'25$*5((0(176,*1$785()250
7,365)3)XUQLWXUH)XUQLVKLQJVDQG6HUYLFHV
School Outfitters
Vendor Name: _____________________________________________________________________________
3736 Regent Ave.
Vendor Address: ___________________________________________________________________________
Cincinnati Ohio 45212
City: _____________________________________________ State: ____________ Zip Code: _____________
Jared Williams
Vendor Authorized Signatory Name: ___________________________________________________________
Sales Manager
Vendor Authorized Signatory Title: ____________________________________________________________
800-260-2776
Vendor Authorized Signatory Phone: ___________________________________________________________
contracts@schooloutfitters.com
Vendor Authorized Signatory Email: ___________________________________________________________
Jared Williams Digitally signed by Jared Williams
Date: 2023.04.14 10:23:37 -04'00' April 14, 2023
Vendor Authorized Signature: ________________________________________ Date: ___________________
(The following is for TIPS completion only)
Dr. David Fitts
TIPS Authorized Signatory Name: _____________________________________________________________
Executive Director
TIPS Authorized Signatory Title: ______________________________________________________________
5/25/2023
TIPS Authorized Signature: ________________________________________ Date: ___________________
TIPS Vendor Agreement Signature Form Page 1
230301 Addendum 1
School Outfitters
Schoolhouse Outfitters LLC
Supplier Response
Event Information
Number: 230301 Addendum 1
Title: Furniture, Furnishings and Services
Type: Request for Proposal
Issue Date: 3/2/2023
Deadline: 4/21/2023 03:00 PM (CT)
Notes: This is a solicitation issued by The Interlocal Purchasing System (TIPS), a department of
Texas Region 8 Education Service Center. It is an Indefinite Delivery, Indefinite Quantity
("IDIQ") solicitation. It will result in contracts that provide, through adoption/"piggyback"
an indefinite quantity of supplies/services, during a fixed period of time, to TIPS public
entity and qualifying non-profit "TIPS Members" throughout the nation. Thus, there is no
specific project or scope of work to review. Rather this solicitation is issued as a
prospective award for utilization when any TIPS Member needs the goods or services
offered during the life of the agreement.
IF YOU CURRENTLY HOLDS TIPS CONTRACT 200301 FURNITURE, FURNISHINGS, AND
SERVICES ("200301") YOU MUST RESPOND TO THIS SOLICITATION TO PREVENT
LAPSE OF CONTRACT UNLESS YOU HOLD ANOTHER CURRENT TIPS CONTRACT THAT
COVERS ALL OF YOUR FURNITURE OFFERINGS. THIS AWARDED CONTRACT WILL
REPLACE YOUR EXPIRING TIPS CONTRACT 200301.
IF YOU HOLD ANOTHER TIPS CONTRACT OTHER THAN 200301 WHICH COVERS ALL OF
Page 1 of 34 pages Vendor: School Outfitters 230301 Addendum 1
YOUR FURNITURE OFFERINGS AND YOU ARE SATISFIED WITH IT, THERE IS NO NEED TO
RESPOND TO THIS SOLICITATION UNLESS YOU PREFER TO HOLD BOTH CONTRACTS.
Contact Information
Address: Region 8 Education Service Center
4845 US Highway 271 North
Pittsburg, TX 75686
Phone: +1 (866) 839-8477
Email: bids@tips-usa.com
Page 2 of 34 pages Vendor: School Outfitters 230301 Addendum 1
School Outfitters Information
Address: 3736 Regent Ave
Cincinnati, OH 45212
Phone: (800) 260-2776
Fax: (800) 494-1036
Toll Free: (800) 260-2776
Web Address: www.schooloutfitters.com
By submitting your response, you certify that you are authorized to represent and bind your company.
Queenie Takougang contracts@schooloutfitters.com
Signature Email
Submitted at 4/19/2023 08:55:21 AM (CT)
Requested Attachments
Vendor Agreement 230301 Vendor Agreement.pdf
The Vendor Agreement must be downloaded from the “Attachments” section of the IonWave eBid System, reviewed,
Vendor Name placed in the line provided at the top, and uploaded to this location. If Vendor has proposed deviations
to the Vendor Agreement, Vendor may assert so in the Attribute Questions and those shall be addressed during
evaluation.
Pricing Form 2 230301 Pricing Form 2.xlsx
Pricing Form 2 must be downloaded from the “Attachments” section of the IonWave eBid System, reviewed, properly
completed as instructed, and uploaded to this location.
Alternate or Supplemental Pricing Documents No response
Optional. If when completing Pricing Form 1 & Pricing Form 2 you direct TIPS to view additional, alternate, or
supplemental pricing documentation, you may upload that documentation.
Pricing Form 1 230301 Pricing Form 1.xlsx
Pricing Form 1 must be downloaded from the “Attachments” section of the IonWave eBid System, reviewed, properly
completed as instructed, and uploaded to this location.
Vendor Agreement Signature Form 230301 Vendor Agreement Signature Form.pdf
The Vendor Agreement Signature Form must be downloaded from the “Attachments” section of the IonWave eBid
System, reviewed, properly completed, and uploaded to this location. If Vendor has proposed deviations to the Vendor
Agreement, Vendor may leave the signature line of this page blank and assert so in the Attribute Questions and those
shall be addressed during evaluation.
Reference Form 230301 Reference Form.xlsx
The Reference Form must be downloaded from the “Attachments” section of the IonWave eBid System, reviewed,
properly completed, and uploaded to this location. The Reference Form must be uploaded in Excel format.
Required Confidentiality Claim Form 230301 Required Confidentiality Claim Form.pdf
The Required Confidentiality Claim Form must be downloaded from the “Attachments” section of the IonWave eBid
System, reviewed, properly completed, and uploaded to this location. This is the only way for Vendor to assert
confidentiality of any information submitted.
Conflict of Interest Questionnaire - Form CIQ No response
Do not upload this form unless you have a reportable conflict with TIPS. There is an Attribute entitled “Conflict of
Interest Questionnaire Requirement” immediately followed by an Attribute entitled “Conflict of Interest Questionnaire
Requirement – Form CIQ – Continued.” Properly respond to those Attributes and only upload this form if
applicable/instructed. If upload is required based on your response to those Attributes, the Conflict of Interest
Questionnaire – Form CIQ must be downloaded from the “Attachments” section of the IonWave eBid System,
reviewed, properly completed, and uploaded at this location.
Page 3 of 34 pages Vendor: School Outfitters 230301 Addendum 1
Disclosure of Lobbying Activities - Standard Form - LLL No response
Do not upload this form unless Vendor has reportable lobbying activities. There are Attributes entitled, “2 CFR Part
200 or Federal Provision - Byrd Anti-Lobbying Amendment – Continued.” Properly respond to those Attributes and
only upload this form if applicable/instructed. If upload is required based on your response to those Attributes, the
Disclosure of Lobbying Activities – Standard Form - LLL must be downloaded from the “Attachments” section of the
IonWave eBid System, reviewed, properly completed, and uploaded to this location.
Current Form W-9 W9 2023.pdf
Vendor must upload their current IRS Tax Form W-9. The legal name, EIN, and d/b/a's listed should match the
information provided herein exactly. This form will be utilized by TIPS to properly identify your entity.
Certificates & Licenses (Supplemental Vendor Information Only) No response
Optional. If Vendor would like to display any applicable certificates or licenses (including HUB certificates) for TIPS and
TIPS Member Customer consideration, Vendor may upload those at this location. These supplemental documents
shall not be considered part of the TIPS Contract. Rather, they are Vendor Supplemental Information for marketing
and informational purposes only.
Vendor’s Warranties, Terms, and Conditions (Supplemental Vendor Information Only) Warranties.pdf
Optional. If Vendor would like to display any standard warranties, terms, or conditions which are often applicable to
their offerings for TIPS and TIPS Member Customer consideration, Vendor may upload those at this location. These
supplemental documents shall not be considered part of the TIPS Contract. Rather, they are Vendor Supplemental
Information for marketing and informational purposes only.
Supplemental Vendor Information (Supplemental Vendor Information Only) No response
Optional. If Vendor would like to display or include any brochures, promotional documents, marketing materials, or
other Vendor Information for TIPS and TIPS Member Customer consideration, Vendor may upload those at this
location.
These supplemental documents shall not be considered part of the TIPS Contract. Rather, they are Vendor
Supplemental Information for marketing and informational purposes only.
Vendor Logo (Supplemental Vendor Information Only) SO_Logo.jpg
Optional. If Vendor desires that their logo be displayed on their public TIPS profile for TIPS and TIPS Member viewing,
Vendor may upload that logo at this location. These supplemental documents shall not be considered part of the TIPS
Contract. Rather, they are Vendor Supplemental Information for marketing and informational purposes only.
Response Attachments
Authorization Letters.pdf
Authorization Letters
Bid Attributes
1 Disadvantaged/Minority/Women Business & Federal HUBZone
Some participating public entities are required to seek Disadvantaged/Minority/Women Business & Federal
HUBZone ("D/M/WBE/Federal HUBZone") vendors. Does Vendor certify that their entity is a D/M/WBE/Federal
HUBZone vendor?
If you respond "Yes," you must upload current certification proof in the appropriate "Response Attachments"
location.
NO
Page 4 of 34 pages Vendor: School Outfitters 230301 Addendum 1
2 Historically Underutilized Business (HUB)
Some participating public entities are required to seek Historically Underutilized Business (HUB) vendors as defined
by the Texas Comptroller of Public Accounts Statewide HUB Program. Does Vendor certify that their entity is a HUB
vendor?
If you respond "Yes," you must upload current certification proof in the appropriate "Response Attachments"
location.
No
3 National Coverage
Can the Vendor provide its proposed goods and services to all 50 US States?
Yes
4 States Served
If Vendor answered "No" to the question entitled "National Coverage," please list all states where vendor can
provide the goods and services proposed directly below. Your response may dictate which potential TIPS Member
customers consider purchasing your offerings.
No response
5 Description of Vendor Entity and Vendor's Goods & Services
If awarded, this description of Vendor and Vendor's goods and services will appear on the TIPS website for
customer/public viewing.
We know purchasing school furniture isn't always easy. But with us, it is. We have the expert customer service and
comprehensive catalog of school furniture and equipment to prove it. We have everything your school needs –
from school chairs, headphones and bulletin boards to laptop storage carts, soft seating and activity tables. Plus,
four exclusive brands – Learniture, Egghead, Norwood and Sprogs – with products and prices you won't find
anywhere else.
We invite you to experience the School Outfitters difference. We want to make your furniture and equipment
project a perfectly positive experience. That's why our learning space experts handle every step of the order
process for you, no matter your project's budget or size. Don't have the time (or care) to research classroom
furniture, design your space or coordinate delivery and installation? We've got you covered.
6 Primary Contact Name
Please identify the individual who will be primarily responsible for all TIPS matters and inquiries for the duration of
the contract.
Queenie Takougang
7 Primary Contact Title
Primary Contact Title
National Contracts Specialist
8 Primary Contact Email
Please enter a valid email address that will definitely reach the Primary Contact.
contracts@schooloutfitters.com
Page 5 of 34 pages Vendor: School Outfitters 230301 Addendum 1
9 Primary Contact Phone
Numbers only, no symbols or spaces (Ex. 8668398477). The system will auto-populate your entry with commas
once submitted which is appropriate and expected (Ex. 8,668,398,477).
Please provide the accurate and current phone number where the individual who will be primarily responsible for all
TIPS matters and inquiries for the duration of the contract can be reached directly.
8002602776
1 Primary Contact Fax
0
Numbers only, no symbols or spaces (Ex. 8668398477). The system will auto-populate your entry with commas
once submitted which is appropriate and expected (Ex. 8,668,398,477).
8004941036
1 Primary Contact Mobile
1
Numbers only, no symbols or spaces (Ex. 8668398477). The system will auto-populate your entry with commas
once submitted which is appropriate and expected (Ex. 8,668,398,477).
No response
1 Secondary Contact Name
2 Please identify the individual who will be secondarily responsible for all TIPS matters and inquiries for the duration
of the contract.
Contracts Department
1 Secondary Contact Title
3 Secondary Contact Title
Contracts Department
1 Secondary Contact Email
4 Please enter a valid email address that will definitely reach the Secondary Contact.
contracts@schooloutfitters.com
1 Secondary Contact Phone
5
Numbers only, no symbols or spaces (Ex. 8668398477). The system will auto-populate your entry with commas
once submitted which is appropriate and expected (Ex. 8,668,398,477).
Please provide the accurate and current phone number where the individual who will be secondarily responsible
for all TIPS matters and inquiries for the duration of the contract can be reached directly.
8002602776
1 Secondary Contact Fax
6
Numbers only, no symbols or spaces (Ex. 8668398477). The system will auto-populate your entry with commas
once submitted which is appropriate and expected (Ex. 8,668,398,477).
No response
Page 6 of 34 pages Vendor: School Outfitters 230301 Addendum 1
1 Secondary Contact Mobile
7
Numbers only, no symbols or spaces (Ex. 8668398477). The system will auto-populate your entry with commas
once submitted which is appropriate and expected (Ex. 8,668,398,477).
No response
1 Administration Fee Contact Name
8 Please identify the individual who will be responsible for all payment, accounting, and other matters related to
Vendor's TIPS Administration Fee due to TIPS for the duration of the contract.
Queenie Takougang
1 Administration Fee Contact Email
9 Please enter a valid email address that will definitely reach the Administration Fee Contact.
contracts@schooloutfitters.com
2 Administration Fee Contact Phone
0
Numbers only, no symbols or spaces (Ex. 8668398477). The system will auto-populate your entry with commas
once submitted which is appropriate and expected (Ex. 8,668,398,477).
8002602776
2 Purchase Order and Sales Contact Name
1 Please identify the individual who will be responsible for receiving and processing purchase orders and sales under
the TIPS Contract.
Sales Department
2 Purchase Order and Sales Contact Email
2 Please enter a valid email address that will definitely reach the Purchase Order and Sales Contact.
sales@schooloutfitters.com
2 Purchase Order and Sales Contact Phone
3
Numbers only, no symbols or spaces (Ex. 8668398477). The system will auto-populate your entry with commas
once submitted which is appropriate and expected (Ex. 8,668,398,477).
8002602776
2 Company Website
4 Company Website (Format - www.company.com)
www.schooloutfitters.com
2 Entity D/B/A's and Assumed Names
5 You must confirm that you are responding to this solicitation under your legal entity name. Go now to your Supplier
Profile in this eBid System and confirm that your profile reflects your "Legal Name" as it is listed on your W9.
In this question, please identify all of your entity's assumed names and D/B/A's. Please note that you will be
identified publicly by the Legal Name under which you respond to this solicitation unless you organize otherwise with
TIPS after award.
No response
Page 7 of 34 pages Vendor: School Outfitters 230301 Addendum 1
2 Primary Address
6 Primary Address
3736 Regent Ave.
2 Primary Address City
7 Primary Address City
Cincinnati
2 Primary Address State
8 Primary Address State (2 Digit Abbreviation)
Ohio
2 Primary Address Zip
9 Primary Address Zip
45212
3 Search Words Identifying Vendor
0 Please list all search words and phrases to be included in the TIPS database related to your entity. Do not list
words which are not associated with the bid category/scope (See bid title for general scope). This will help users
find you through the TIPS website search function. You may include product names, manufacturers, specialized
services, and other words associated with the scope of this solicitation.
school, furniture, chair, desk, table, elementary, soft seating, hallway, lounge, cafeteria, middle, high school,
mobile, 21st century, learning, environment, education, learniture, norwood, sprogs, stem, steam, early
3 Certification of Vendor Residency (Required by the State of Texas)
1 Does Vendor's parent company or majority owner:
(A) have its principal place of business in Texas; or (B) employ at least 500 persons in Texas?
Texas Education Code Section 44.031 requires that this information be considered in evaluation for certain
contracts. However, Vendor response does not affect points, scoring, or potential award.
No
3 Vendor's Principal Place of Business (City)
2 In what city is Vendor's principal place of business located?
Cincinnati
3 Vendor's Principal Place of Business (State)
3 In what state is Vendor's principal place of business located?
Ohio
3 Vendor's Years in Business
4 How many years has the business submitting this proposal been operating in its current capacity and field of work?
25
Page 8 of 34 pages Vendor: School Outfitters 230301 Addendum 1
3 Certification Regarding Entire TIPS Agreement
5 Vendor agrees that, if awarded, Vendor's final TIPS Contract will consist of the provisions set forth in the finalized
TIPS Vendor Agreement, Vendor's responses to these attribute questions, and: (1) The TIPS solicitation document
resulting in this Agreement; (2) Any addenda or clarifications issued in relation to the TIPS solicitation; (3) All
solicitation information provided to Vendor by TIPS through the TIPS eBid System; (3) Vendor’s entire proposal
response to the TIPS solicitation including all accepted required attachments, acknowledged notices and
certifications, accepted negotiated terms, accepted pricing, accepted responses to questions, and accepted written
clarifications of Vendor’s proposal, and; any properly included attachments to the TIPS Contract.
Does Vendor agree?
Yes
3 Minimum Percentage Discount Offered to TIPS Members on all Goods and Services (READ
6 CAREFULLY)
Please read thoroughly and carefully as an error on your response can render your contract award
unusable.
TIPS Members often turn to TIPS Contracts for ease of use and to receive discounted pricing.
What is the minimum percentage discount that you can offer TIPS Members off of all goods and service
pricing (whether offered through Pricing Form 1, Pricing Form 2, or in another accepted format) that you
offer? Only limited goods/services specifically identified and excluded from this discount in Vendor’s
original proposal may be excluded from this discount.
Vendor must respond with a percentage from 0%-100%. The percentage discount that you input below will be
applied to your "Catalog Pricing", as defined in the solicitation, for all TIPS Sales made during the life of the
contract. You cannot alter this percentage discount once the solicitation legally closes. You will always be required
to discount every TIPS Sale by the percentage included below with the exception of limited goods/services
specifically identified and excluded from this discount in Vendor’s original proposal. If you add goods or services to
your "Catalog Pricing" during the life of the contract, you will be required to sell those new items with this discount
applied.
Example: In this example, you enter a 10% minimum percentage discount below. In year-one of your TIPS
Contract, your published "Catalog Pricing" (website/store/published pricing) for "Tablet A" is $100 and for "Tablet
Set-Up Service" is $100. In this example, you must sell those items under the TIPS Contract at the proposed 10%
discounted price of: "Tablet A" - $90, "Tablet Set-Up Service" - $90. In year two of your TIPS Contract, you update
your "Catalog Pricing" with the market. You add "Tablet B" to your "Catalog Pricing" for $200 and have increased
the price of "Tablet A" to $110 and the price of "Tablet Set-Up Service" to $110. In this example, after the "Catalog
Pricing" update, you must still sell those items under the TIPS Contract at the proposed 10% discounted price
of: "Tablet A" - $99, "Tablet Set-Up Service" - $99, and "Tablet B" - $180.00.
With the exception of limited goods/services specifically identified and excluded from this discount in Vendor’s
original proposal, if you cannot honor the discount on all goods and items now included or which may be added in
the future with certainty, then you should offer a lesser discount percentage below.
What is the minimum percentage discount that you can offer TIPS Members off of all goods and service
pricing (whether offered through Pricing Form 1, Pricing Form 2, or in another accepted format) that you
offer?
3%
Page 9 of 34 pages Vendor: School Outfitters 230301 Addendum 1
3 Honoring Vendor's Minimum Percentage Discount
7
Vendor is asked in these Attribute Questions to provide a Minimum Percentage Discount offered to TIPS Members
on all goods and services sold under the TIPS Contract. Points will be assigned for your response and scoring of
your proposal will be affected. A "YES" answer will be awarded the maximum 10 points and a "NO" answer will be
awarded 0 points.
Does Vendor agree to honor the Minimum Percentage Discount off of their TIPS "Catalog Pricing" that Vendor
proposed for all TIPS Sales made for the duration of the TIPS Contract?
Yes
3 Volume and Additional Discounts
8 In addition to the Minimum Percentage Discount proposed herein, does Vendor ever expect and intend to offer
additional, greater, or volume discounts to TIPS Members?
Point(s) may be assigned for your response in the category of "Pricing" during scoring and evaluation.
Yes
3 "Catalog Pricing" and Pricing Requirements
9
This is a requirement of the TIPS Contract and is non-negotiable.
In this solicitation and resulting contract, "Catalog Pricing" shall be defined as:
"The then available list of goods or services, in the most current listing regardless of date, that takes the form of a
catalog, price list, price schedule, shelf-price or other viewable format that:
A. is regularly maintained by the manufacturer or Vendor of an item; and
B. is either published or otherwise available for review by TIPS or a customer during the purchase process;
C. to which the Minimum Percentage Discount proposed by the proposing Vendor may be applied.
If awarded on this TIPS Contract, for the duration of the contract, Vendor agrees to provide, upon request, their
then current "Catalog Pricing." Or, in limited circumstances where Vendor has proposed the Percentage Mark-Up
method of pricing in this proposal, proof of Vendor's "cost" may be accepted by TIPS in place of catalog pricing.
YES
Page 10 of 34 pages Vendor: School Outfitters 230301 Addendum 1
4 EXCEPTIONS & DEVIATIONS TO TIPS STANDARD TERMS AND CONDITIONS
0 Vendor agrees that, if awarded, Vendor's final TIPS Contract will consist of the provisions set forth in the finalized
TIPS Vendor Agreement, Vendor's responses to these attribute questions, and: (1) The TIPS solicitation document
resulting in this Agreement; (2) Any addenda or clarifications issued in relation to the TIPS solicitation; (3) All
solicitation information provided to Vendor by TIPS through the TIPS eBid System; (3) Vendor’s entire proposal
response to the TIPS solicitation including all accepted required attachments, acknowledged notices and
certifications, accepted negotiated terms, accepted pricing, accepted responses to questions, and accepted written
clarifications of Vendor’s proposal, and; any properly included attachments to the TIPS Contract. In the event of
conflict between the terms of the finalized Vendor Agreement and one of the incorporated documents the terms and
conditions which are in the best interest of governmental/qualifying non-profit TIPS Members shall control at TIPS
sole discretion.
If Vendor responds, "No, Vendor does not agree" to this Attribute, after this solicitation legally closes and TIPS
begins evaluating Vendor's file, TIPS will provide Vendor with a draft Word Document version of the Vendor
Agreement and will be instructed to include all requested negotiations as redline edits for TIPS consideration. This
is the only proper way to submit proposed deviations for TIPS consideration. TIPS reserves the right to accept,
decline, or modify Vendor's requested negotiated terms. For this reason, answering "No, Vendor does not agree"
may ultimately delay or prevent award.
Does Vendor agree with TIPS standard terms and conditions as presented in the TIPS solicitation document (RFP,
RCSP, RFQ, or other) and the TIPS Vendor Agreement document?
Yes
4 TIPS Sales Reporting Requirements
1
This is a requirement of the TIPS Contract and is non-negotiable.
By submitting this proposal, Vendor certifies that Vendor will properly report all TIPS sales. With the exception of
TIPS Automated Vendors, who have signed an exclusive agreement with TIPS regarding reporting, all TIPS Sales
must be reported to TIPS by either:
(1) Emailing the purchase order or similar purchase document (with Vendor’s Name, as known to TIPS, and the
TIPS Contract Name and Number included) to TIPS at tipspo@tips-usa.com with “Confirmation Only” in the subject
line of the email within three business days of Vendor’s acceptance of the order, or;
(2) Within 3 business days of the order being accepted by Vendor, Vendor must login to the TIPS Vendor Portal and
successfully self-report all necessary sale information within the Vendor Portal and confirm that it shows up
accurately on your current Vendor Portal statement.
No other method of reporting is acceptable unless agreed to by the Parties in writing. Failure to report all sales
pursuant to this provision may result in immediate cancellation of Vendor’s TIPS Contract(s) for cause at TIPS’ sole
discretion.
Page 11 of 34 pages Vendor: School Outfitters 230301 Addendum 1
4 TIPS Administration Fee Requirement and Acknowledgment
2
This is a requirement of the TIPS Contract and is non-negotiable.
The collection of fees by TIPS, a government entity, for performance of these procurement services is required
pursuant to Texas Government Code Section 791.011 et. seq. The TIPS Administration Fee is the amount legally
owed by Vendor to TIPS for TIPS Sales made by Vendor. The TIPS Administration Fee amount is typically a set
percentage of each TIPS Sale legally due to TIPS, but the exact TIPS Administration Fee for this Contract is
published in the corresponding RFP or RCSP document. TIPS Administration Fees are due to TIPS immediately
upon Vendor’s receipt of payment, including partial payment, for a TIPS Sale.
By submitting a proposal, Vendor agrees that it has read, understands, and agrees to the published TIPS
Administration Fee amount, calculation, and payment requirements. By submitting a proposal Vendor further
confirms that all TIPS Pricing includes the TIPS Administration Fee and Vendor will not show adding the TIPS
Administration Fee as a charge or line-item in any TIPS Sale.
4 TIPS Member Access to Vendor Proposal & Documentation
3
This is a requirement of the TIPS Contract and is non-negotiable.
Notwithstanding any other information provided in this solicitation or Vendor designation of certain documentation
as confidential or proprietary, Vendor’s submission of this proposal constitutes Vendor’s express consent to the
disclosure of Vendor’s comprehensive proposal, including any information deemed confidential or proprietary, to
TIPS Members. The proposing Vendor agrees that TIPS shall not be responsible or liable for any use or
distribution of information or documentation to TIPS Members or by TIPS Members. By submitting this proposal,
Vendor certifies the foregoing.
4 Non-Collusive Bidding Certificate
4
This is a requirement of the TIPS Contract and is non-negotiable.
By submission of this proposal, the Vendor certifies that:
1) This proposal has been independently arrived at without collusion with any other entity, bidder, or with any
competitor;
2) This proposal has not been knowingly disclosed and will not be knowingly disclosed, prior to the opening of bids,
or proposals for this project, to any other bidder, competitor or potential competitor:
3) No attempt has been or will be made to induce any other person, partnership or corporation to modify, submit, or
not to submit a bid or proposal; and
4) The person signing this bid or proposal certifies that they are duly authorized to execute this proposal/contract
on behalf of Vendor and they have fully informed themselves regarding the accuracy of the statements contained in
this certification, and under the penalties being applicable to the bidder as well as to the person signing in its
behalf;
Page 12 of 34 pages Vendor: School Outfitters 230301 Addendum 1
4 Antitrust Certification Statements (Tex. Government Code § 2155.005)
5 This is a requirement of the TIPS Contract and is non-negotiable.
By submission of this bid or proposal, Vendor certifies under penalty of perjury of the laws of the State of Texas that:
(1) I am duly authorized to execute this proposal/contract on my own behalf or on behalf of the company,
corporation, firm, partnership or individual (Vendor) identified herein;
(2) In connection with this proposal, neither I nor any representative of Vendor has violated any provision of the
Texas Free Enterprise and Antitrust Act, Tex. Bus. & Comm. Code Chapter 15;
(3) In connection with this proposal, neither I nor any representative of the Vendor has violated any federal antitrust
law;
(4) Neither I nor any representative of Vendor has directly or indirectly communicated any of the contents of this bid
to a competitor of the Company or any other company, corporation, firm, partnership or individual engaged in the
same line of business as the Company.
4 Limitation on Out-of-State Litigation - Texas Business and Commerce Code § 272
6 This is a requirement of the TIPS Contract and is non-negotiable.
Texas Business and Commerce Code § 272 prohibits a construction contract, or an agreement collateral to or
affecting the construction contract, from containing a provision making the contract or agreement, or any conflict
arising under the contract or agreement, subject to another state’s law, litigation in the courts of another state, or
arbitration in another state. If included in Texas construction contracts, such provisions are voidable by a party
obligated by the contract or agreement to perform the work.
By submission of this proposal, Vendor acknowledges this law and if Vendor enters into a construction contract
with a Texas TIPS Member under this procurement, Vendor certifies compliance.
4 Required Confidentiality Claim Form
7
This is a requirement of the TIPS Contract and is non-negotiable.
TIPS provides the required TIPS Confidentiality Claim Form in the "Attachments" section of this solicitation. Vendor
must execute this form by either signing and waiving any confidentiality claim, or designating portions of Vendor's
proposal confidential. If Vendor considers any portion of Vendor's proposal to be confidential and not subject to
public disclosure pursuant to Chapter 552 Texas Gov’t Code or other law(s) and orders, Vendor must have
identified the claimed confidential materials through proper execution of the Confidentiality Claim Form.
If TIPS receives a public information act or similar request, any responsive documentation not deemed confidential
by you in this manner will be automatically released. For Vendor documents deemed confidential by you in this
manner, TIPS will follow procedures of controlling statute(s) regarding any claim of confidentiality and shall not be
liable for any release of information required by law, including Attorney General determination and opinion.
Notwithstanding any other Vendor designation of Vendor's proposal as confidential or proprietary, Vendor’s
submission of this proposal constitutes Vendor’s agreement that proper execution of the required TIPS
Confidentiality Claim Form is the only way to assert any portion of Vendor's proposal as confidential.
Page 13 of 34 pages Vendor: School Outfitters 230301 Addendum 1
4 Non-Discrimination Statement and Certification
8
This is a requirement of the TIPS Contract and is non-negotiable.
In accordance with Federal civil rights law, all U.S. Departments, including but not limited to the USDA, USDE, FEMA,
are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including
gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a
public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or
activity conducted or funded by federal funds (not all bases apply to all programs).
Vendor certifies that Vendor will comply with applicable Non-Discrimination and Equal Opportunity provisions set
forth in TIPS Member Customers’ policies and other regulations at the local, state, and federal levels of
governments.
Yes, I certify (Yes)
4 Limitation of Vendor Indemnification and Similar Clauses
9 This is a requirement of the TIPS Contract and is non-negotiable.
TIPS, a department of Region 8 Education Service Center, a political subdivision, and local government entity of the
State of Texas, is prohibited from indemnifying third-parties (pursuant to the Article 3, Section 52 of the Texas
Constitution) except as otherwise specifically provided for by law or as ordered by a court of competent
jurisdiction. Article 3, Section 52 of the Texas Constitution states that "no debt shall be created by or on behalf of
the State … " and the Texas Attorney General has opined that a contractually imposed obligation of indemnity
creates a "debt" in the constitutional sense. Tex. Att'y Gen. Op. No. MW-475 (1982). Thus, contract clauses which
require TIPS to indemnify Vendor, pay liquidated damages, pay attorney's fees, waive Vendor's liability, or waive any
applicable statute of limitations must be deleted or qualified with ''to the extent permitted by the Constitution and
Laws of the State of Texas."
Does Vendor agree?
Yes, I Agree (Yes)
5 Alternative Dispute Resolution Limitations
0 This is a requirement of the TIPS Contract and is non-negotiable.
TIPS, a department of Region 8 Education Service Center, a political subdivision, and local government entity of the
State of Texas, does not agree to binding arbitration as a remedy to dispute and no such provision shall be
permitted in this Agreement with TIPS. Vendor agrees that any claim arising out of or related to this Agreement,
except those specifically and expressly waived or negotiated within this Agreement, may be subject to non-binding
mediation at the request of either party to be conducted by a mutually agreed upon mediator as prerequisite to the
filing of any lawsuit arising out of or related to this Agreement. Mediation shall be held in either Camp or Titus
County, Texas. Agreements reached in mediation will be subject to the approval by the Region 8 ESC's Board of
Directors, authorized signature of the Parties if approved by the Board of Directors, and, once approved by the
Board of Directors and properly signed, shall thereafter be enforceable as provided by the laws of the State of
Texas.
Does Vendor agree?
Yes
Page 14 of 34 pages Vendor: School Outfitters 230301 Addendum 1
5 No Waiver of TIPS Immunity
1 This is a requirement of the TIPS Contract and is non-negotiable.
Vendor agrees that nothing in this Agreement shall be construed as a waiver of sovereign or government immunity;
nor constitute or be construed as a waiver of any of the privileges, rights, defenses, remedies, or immunities
available to Region 8 Education Service Center or its TIPS Department. The failure to enforce, or any delay in the
enforcement, of any privileges, rights, defenses, remedies, or immunities available to Region 8 Education Service
Center or its TIPS Department under this Agreement or under applicable law shall not constitute a waiver of such
privileges, rights, defenses, remedies, or immunities or be considered as a basis for estoppel.
Does Vendor agree?
Yes, Vendor agrees (Yes)
5 Payment Terms and Funding Out Clause
2 This is a requirement of the TIPS Contract and is non-negotiable.
Vendor agrees that TIPS and TIPS Members shall not be liable for interest or late-payment fees on past-due
balances at a rate higher than permitted by the laws or regulations of the jurisdiction of the TIPS Member.
Funding-Out Clause: Vendor agrees to abide by the applicable laws and regulations, including but not limited to
Texas Local Government Code § 271.903, or any other statutory or regulatory limitation of the jurisdiction of any
TIPS Member, which requires that contracts approved by TIPS or a TIPS Member are subject to the budgeting and
appropriation of currently available funds by the entity or its governing body.
Does Vendor agree?
Yes, Vendor agrees (Yes)
5 Certification Regarding Prohibition of Certain Terrorist Organizations (Tex. Gov. Code 2270)
3
Vendor certifies that Vendor is not a company identified on the Texas Comptroller’s list of companies known to have
contracts with, or provide supplies or services to, a foreign organization designated as a Foreign Terrorist
Organization by the U.S. Secretary of State.
Does Vendor certify?
Yes
5 Certification Regarding Prohibition of Boycotting Israel (Tex. Gov. Code 2271)
4
If (a) Vendor is not a sole proprietorship; (b) Vendor has ten (10) or more full-time employees; and (c) this
Agreement or any agreement with a TIPS Member under this procurement has value of $100,000 or more, the
following certification shall apply; otherwise, this certification is not required. Vendor certifies, where applicable, that
neither the Vendor, nor any affiliate, subsidiary, or parent company of Vendor, if any, boycotts Israel, and Vendor
agrees that Vendor and Vendor Companies will not boycott Israel during the term of this Agreement. For purposes
of this Agreement, the term “boycott” shall mean and include refusing to deal with, terminating business activities
with, or otherwise taking any action that is intended to penalize, inflict economic harm on, or limit commercial
relations with Israel, or with a person or entity doing business in Israel or in an Israeli-controlled territory but does
not include an action made for ordinary business purposes.
When applicable, does Vendor certify?
Yes
Page 15 of 34 pages Vendor: School Outfitters 230301 Addendum 1
5 Certification Regarding Prohibition of Contracts with Certain Foreign-Owned Companies (Tex. Gov.
5 Code 2274)
Certain public entities are prohibited from entering into a contract or other agreement relating to critical
infrastructure that would grant Vendor direct or remote access to or control of critical infrastructure in this state,
excluding access specifically allowed by a customer for product warranty and support purposes.
Vendor certifies that neither it nor its parent company nor any affiliate of Vendor or its parent company, is (1) owned
by or the majority of stock or other ownership interest of the company is held or controlled by individuals who are
citizens of China, Iran, North Korea, Russia, or a designated country; (2) a company or other entity, including
governmental entity, that is owned or controlled by citizens of or is directly controlled by the government of China,
Iran, North Korea, Russia, or a designated country; or (3) headquartered in China, Iran, North Korea, Russia, or a
designated country.
For purposes of this certification, “critical infrastructure” means “a communication infrastructure system,
cybersecurity system, electric grid, hazardous waste treatment system, or water treatment facility.” Vendor certifies
that Vendor will not grant direct or remote access to or control of critical infrastructure, except for product warranty
and support purposes, to prohibited individuals, companies, or entities, including governmental entities, owned,
controlled, or headquartered in China, Iran, North Korea, Russia, or a designated country, as determined by the
Governor.
When applicable, does Vendor certify?
Yes
Page 16 of 34 pages Vendor: School Outfitters 230301 Addendum 1
5 Certification Regarding Prohibition of Discrimination Against Firearm and Ammunition Industries (Tex.
6 Gov. Code 2274)
If (a) Vendor is not a sole proprietorship; (b) Vendor has at least ten (10) full-time employees; and (c) this
Agreement or any Supplemental Agreement with certain public entities have a value of at least $100,000 that is
paid wholly or partly from public funds; (d) the Agreement is not excepted under Tex. Gov. Code 2274 and (e) the
purchasing public entity has determined that Vendor is not a sole-source provider or the purchasing public entity
has not received any bids from a company that is able to provide this written verification, the following certification
shall apply; otherwise, this certification is not required.
Vendor certifies that Vendor, or association, corporation, partnership, joint venture, limited partnership, limited
liability partnership, or limited liability company, including a wholly owned subsidiary, majority-owned subsidiary
parent company, or affiliate of these entities or associations, that exists to make a profit, does not have a practice,
policy, guidance, or directive that discriminates against a firearm entity or firearm trade association and will not
discriminate during the term of this contract against a firearm entity or firearm trade association.
For purposes of this Agreement, “discriminate against a firearm entity or firearm trade association” shall mean, with
respect to the entity or association, to: “(1) refuse to engage in the trade of any goods or services with the entity or
association based solely on its status as a firearm entity or firearm trade association; (2) refrain from continuing an
existing business relationship with the entity or association based solely on its status as a firearm entity or firearm
trade association; or (3) terminate an existing business relationship with the entity or association based solely on its
status as a firearm entity or firearm trade association.”
“Discrimination against a firearm entity or firearm trade association” does not include: “(1) the established policies
of a merchant, retail seller, or platform that restrict or prohibit the listing or selling of ammunition, firearms, or firearm
accessories; and (2) a company’s refusal to engage in the trade of any goods or services, decision to refrain from
continuing an existing business relationship, or decision to terminate an existing business relationship to comply
with federal, state, or local law, policy, or regulations or a directive by a regulatory agency, or for any traditional
business reason that is specific to the customer or potential customer and not based solely on an entity’s or
association’s status as a firearm entity or firearm trade association.”
When applicable, does Vendor certify?
Yes
Page 17 of 34 pages Vendor: School Outfitters 230301 Addendum 1
5 Certification Regarding Termination of Contract for Non-Compliance (Tex. Gov. Code 552.374)
7
If Vendor is not a governmental body and (a) this Agreement or any Supplemental Agreement with a public entity
has a stated expenditure of at least $1 million in public funds for the purchase of goods or services by certain public
entities; or (b) this Agreement or any Supplemental Agreement results in the expenditure of at least $1 million in
public funds for the purchase of goods or services by certain public entities in their fiscal year, the following
certification shall apply; otherwise, this certification is not required.
As required by Tex. Gov. Code 552.374, the following statement is included in the RFP and the Agreement (unless
the Agreement is (1) related to the purchase or underwriting of a public security; (2) is or may be used as collateral
on a loan; or (3) proceeds from which are used to pay debt service of a public security of loan): “The requirements
of Subchapter J, Chapter 552, Government Code, may apply to this solicitation and Agreement and the Vendor
agrees that this Agreement and any applicable Supplemental Agreement can be terminated if Vendor knowingly or
intentionally fails to comply with a requirement of that subchapter.”
Pursuant to Chapter 552 of the Texas Government Code, Vendor certifies that Vendor shall: (1) preserve all
contracting information related to this Agreement as provided by the records retention requirements applicable to
TIPS or the purchasing TIPS Member for the duration of the Agreement; (2) promptly provide to TIPS or the
purchasing TIPS Member any contracting information related to the Agreement that is in the custody or possession
of Vendor on request of TIPS or the purchasing TIPS Member; and (3) on completion of the Agreement, either (a)
provide at no cost to TIPS or the purchasing TIPS Member all contracting information related to the Agreement that
is in the custody or possession of Vendor, or (b) preserve the contracting information related to the Agreement as
provided by the records retention requirements applicable to TIPS or the purchasing TIPS Member.
When applicable, does Vendor certify?
Yes
Page 18 of 34 pages Vendor: School Outfitters 230301 Addendum 1
5 Certification Regarding Prohibition of Boycotting Certain Energy Companies (Tex. Gov. Code 2274)
8
If (a) Vendor is not a sole proprietorship; (b) Vendor has ten (10) or more full-time employees; and (c) this
Agreement or any Supplemental Agreement with certain public entities has a value of $100,000 or more that is to
be paid wholly or partly from public funds, the following certification shall apply; otherwise, this certification is not
required.
Vendor certifies that Vendor, or any wholly owned subsidiary, majority-owned subsidiary, parent company, or affiliate
of these entities or business associations, if any, do not boycott energy companies and will not boycott energy
companies during the term of the Agreement or any applicable Supplemental Agreement.
For purposes of this certification the term “company” shall mean an organization, association, corporation,
partnership, joint venture, limited partnership, limited liability partnership, or limited liability company, that exists to
make a profit.
The term “boycott energy company” shall mean “without an ordinary business purpose, refusing to deal with,
terminating business activities with, or otherwise taking any action intended to penalize, inflict economic harm on, or
limit commercial relations with a company because the company (a) engages in the exploration, production,
utilization, transportation, sale, or manufacturing of fossil fuel-based energy and does not commit or pledge to meet
environmental standards beyond applicable federal and state law, or (b) does business with a company described
by paragraph (a).” (See Tex. Gov. Code 809.001).
When applicable, does Vendor certify?
Yes
5 Felony Conviction Notice - Texas Education Code 44.034
9 Texas Education Code, Section 44.034, Notification of Criminal History, Subsection (a), states, "a person or
business entity that enters into a contract with a school district must give advance notice to the district if the person
or an owner or operator of the business entity has been convicted of a felony. The notice must include a general
description of the conduct resulting in the conviction of a felony.”
Subsection (b) states, "a school district may terminate a contract with a person or business entity if the district
determines that the person or business entity failed to give notice as required by Subsection (a) or misrepresented
the conduct resulting in the conviction. The district must compensate the person or business entity for services
performed before the termination of the contract.”
Subsection (c) states, "This section does not apply to a publicly held corporation.
Vendor certifies one of the following:
A. My firm is a publicly held corporation; therefore, this reporting requirement is not applicable, or;
B. My firm is not owned nor operated by anyone who has been convicted of a felony, or;
C. My firm is owned or operated by the following individual(s) who has/have been convicted of a felony.
If Vendor responds with Option (C), Vendor is required to provide information in the next attribute.
B. My firm is not owned nor operated by felon.
Page 19 of 34 pages Vendor: School Outfitters 230301 Addendum 1
6 Felony Conviction Notice - Texas Education Code 44.034 - Continued
0 If Vendor selected Option (C) in the previous attribute, Vendor must provide the following information herein:
1. Name of Felon(s)
2. The Felon(s) title/role in Vendor's entity, and
3. Details of Felon(s) Conviction(s).
No response
6 Conflict of Interest Questionnaire Requirement
1 Vendor agrees that it has looked up, read, and understood the current version of Texas Local Government Code
Chapter 176 which generally requires disclosures of conflicts of interests by Vendor hereunder if Vendor:
(1) has an employment or other business relationship with a local government officer of our local governmental
entity, or a family member of the officer, described by Section 176.003(a)(2)(A);
(2) has given a local government officer of our local governmental entity, or a family member of the officer, one or
more gifts with the aggregate value specified by Section 176.003(a)(2)(B), excluding any gift described by Section
176.003(a-1); or
(3) has a family relationship with a local government officer of our local governmental entity.
(4) Any other financial, commercial, or familial relationship with our local government that may warrant reporting
under this statute.
Does Vendor certify that it has NO reportable conflict of interest?
Yes
6 Conflict of Interest Questionnaire Requirement - Form CIQ - Continued
2 If you responded "No, Vendor does not certify - VENDOR HAS CONFLICT" to the Conflict of Interest Questionnaire
question above, you are required by law to fully execute and upload the form attachment entitled "Conflict of
Interest Questionnaire - Form CIQ." If you accurately claimed no conflict above, you may disregard the form
attachment entitled "Conflict of Interest Questionnaire - Form CIQ."
Have you uploaded this form if applicable?
Not Applicable
6 Upload of Current W-9 Required
3
Vendors are required by TIPS to upload a current, accurate W-9 Internal Revenue Service (IRS) Tax Form for your
entity. This form will be utilized by TIPS to properly identify your entity.
You must confirm that you are responding to this solicitation under your legal entity name. Go now to your Supplier
Profile in this eBid System and confirm that your profile reflects your "Legal Name" as it is listed on your W9.
6 Regulatory Good Standing Certification
4 Does Vendor certify that its entity is in good standing will all government entities and agencies, whether local, state,
or federal, that regulate any aspect of Vendor's field of work or business operations?
If Vendor selects "No", Vendor must provide explanation on the following attribute question.
Yes
Page 20 of 34 pages Vendor: School Outfitters 230301 Addendum 1
6 Regulatory Good Standing Certification - Explanation - Continued
5 If Vendor responded to the prior attribute that "No", Vendor is not in good standing, Vendor must provide an
explanation of that lack of good standing here for TIPS consideration.
No response
6 Instructions Only - Certification Regarding Debarment, Suspension, Ineligibility and Voluntary Exclusion
6 Instructions for Certification Regarding Debarment, Suspension, Ineligibility and Voluntary Exclusion
1. By answering yes to the next Attribute question below, the vendor and prospective lower tier participant is
providing the certification set out herein in accordance with these instructions.
2. The certification in this clause is a material representation of fact upon which reliance was placed when this
transaction was entered into. If it is later determined that the prospective lower tier participant knowingly rendered
an erroneous certification in addition to other remedies available to the federal government, the department or
agency with which this transaction originated may pursue available remedies, including suspension and / or
debarment.
3. The prospective lower tier participant shall provide immediate written notice to the person to which this proposal
is submitted if at any time the prospective lower tier participant learns that its certification was erroneous when
submitted or has become erroneous by reason of changed circumstances.
4. The terms “covered transaction,” “debarred,” “suspended,” “ineligible,” “lower tier covered transaction,”
“participants,” “person,” “primary covered transaction,” “principal,” “proposal” and “voluntarily excluded,” as used in
this clause, have the meanings set out in the Definitions and Coverage sections of rules implementing Executive
Order 12549. You may contact the person to which this proposal is submitted for assistance in obtaining a copy of
those regulations.
5. The prospective lower tier participant agrees by submitting this form that, should the proposed covered
transaction be entered into, it shall not knowingly enter into any lower tier covered transaction with a person who is
debarred, suspended, declared ineligible or voluntarily excluded from participation in this covered transaction,
unless authorized by the department or agency with which this transaction originated.
6. The prospective lower tier participant further agrees by submitting this form that it will include this clause titled
“Certification Regarding Debarment, Suspension, Ineligibility and Voluntary Exclusion-Lower Tier Covered
Transaction” without modification in all lower tier covered transactions and in all solicitations for lower tier covered
transactions.
7. A participant in a covered transaction may rely upon a certification of a prospective participant in a lower tier
covered transaction that it is not debarred, suspended, ineligible or voluntarily excluded from the covered
transaction, unless it knows that the certification is erroneous. A participant may decide the method and frequency
by which it determines the eligibility of its principals. Each participant may, but is not required to, check the
Nonprocurement List.
8. Nothing contained in the foregoing shall be construed to require establishment of a system of records in order to
render in good faith the certification required by this clause. The knowledge and information of a participant is not
required to exceed that which is normally possessed by a prudent person in the ordinary course of business
dealings.
9. Except for transactions authorized under paragraph 5 of these instructions, if a participant in a covered
transaction knowingly enters into a lower tier covered transaction with a person who is suspended, debarred,
ineligible or voluntarily excluded from participation in this transaction, in addition to other remedies available to the
federal government, the department or agency with which this transaction originated may pursue available
remedies, including suspension and / or debarment.
Page 21 of 34 pages Vendor: School Outfitters 230301 Addendum 1
6 Suspension or Debarment Certification
7 Read the instructions in the attribute above and then answer the following accurately.
Vendor certifies that neither it nor its principals are presently debarred, suspended, proposed for debarment,
declared ineligible, or voluntarily excluded from participation in this transaction by any Federal department or
agency.
Does Vendor certify?
Yes
6 Vendor Certification of Criminal History - Texas Education Code Chapter 22
8 Texas Education Code Chapter 22 requires entities that contract with school districts to provide services to obtain
criminal history record information regarding covered employees. Contractors must certify to the district that they
have complied. Covered employees with disqualifying criminal histories are prohibited from serving at a school
district pursuant to this law.
DEFINITIONS
Covered employees: Employees of a contractor or subcontractor who have or will have continuing duties related
to the service to be performed at the District and have or will have direct contact with students. The District will be
the final arbiter of what constitutes direct contact with students.
Disqualifying criminal history: Any conviction or other criminal history information designated by the District, or
one of the following offenses, if at the time of the offense, the victim was under 18 or enrolled in a public school: (a)
a felony offense under Title 5, Texas Penal Code; (b) an offense for which a defendant is required to register as a
sex offender under Chapter 62, Texas Code of Criminal Procedure; or (c) an equivalent offense under federal law
or the laws of another state.
Vendor certifies:
NONE (Section A): None of the employees of Vendor and any subcontractors are covered employees, as defined
above. If this box is checked, I further certify that Contractor has taken precautions or imposed conditions to ensure
that the employees of Vendor and any subcontractor will not become covered employees. Contractor will maintain
these precautions or conditions throughout the time the contracted services are provided under this procurement.
OR
SOME (Section B): Some or all of the employees of Vendor and any subcontractor are covered employees. If this
box is checked, I further certify that: (1) Vendor has obtained all required criminal history record information
regarding its covered employees. None of the covered employees has a disqualifying criminal history; (2) If Vendor
receives information that a covered employee subsequently has a reported criminal history, Vendor will immediately
remove the covered employee from contract duties and notify the purchasing entity in writing within 3 business
days; (3) Upon request, Vendor will provide the purchasing entity with the name and any other requested
information of covered employees so that the purchasing entity may obtain criminal history record information on
the covered employees; (4) If the purchasing entity objects to the assignment of a covered employee on the basis
of the covered employee's criminal history record information, Vendor agrees to discontinue using that covered
employee to provide services at the purchasing entity.
Which option does Vendor certify?
None
Page 22 of 34 pages Vendor: School Outfitters 230301 Addendum 1
6 Certification Regarding "Choice of Law" Terms with TIPS Members
9 Vendor agrees that if any "Choice of Law" provision is included in any sales agreement/contract between Vendor
and a TIPS Member, that clause must provide that the "Choice of Law" applicable to the sales agreement/contract
between Vendor and TIPS Member shall be the state where the TIPS Member operates unless the TIPS Member
expressly agrees otherwise. Any TIPS Sale Supplemental Agreement containing a "Choice of Law" clause that
conflicts with these terms is rendered void and unenforceable.
If Vendor disagrees, after this solicitation legally closes and TIPS begins evaluating Vendor's file, TIPS will provide
Vendor with a draft Word Document version of the Vendor Agreement and will be instructed to include all requested
negotiations as redline edits for TIPS consideration.
Does Vendor agree?
Yes
7 Certification Regarding "Venue" Terms with TIPS Members
0 Vendor agrees that if any "Venue" provision is included in any sales agreement/contract between Vendor and a
TIPS Member, that clause must provide that the "Venue" for any litigation or alternative dispute resolution is shall be
in the state and county where the TIPS Member operates unless the TIPS Member expressly agrees otherwise. Any
TIPS Sale Supplemental Agreement containing a "Venue" clause that conflicts with these terms is rendered void and
unenforceable.
If Vendor disagrees, after this solicitation legally closes and TIPS begins evaluating Vendor's file, TIPS will provide
Vendor with a draft Word Document version of the Vendor Agreement and will be instructed to include all requested
negotiations as redline edits for TIPS consideration.
Does Vendor agree?
Yes
7 Certification Regarding "Automatic Renewal" Terms with TIPS Members
1
Vendor agrees that no TIPS Sale may incorporate an "Automatic Renewal" clause that exceeds month to month
terms with which the TIPS Member must comply. All renewal terms incorporated into a TIPS Sale Supplemental
Agreement shall only be valid and enforceable when Vendor received written confirmation of acceptance of the
renewal term from the TIPS Member for the specific renewal term. The purpose of this clause is to avoid a TIPS
Member inadvertently renewing a Supplemental Agreement during a period in which the governing body of the TIPS
Member has not properly appropriated and budgeted the funds to satisfy the Agreement renewal. Any TIPS Sale
Supplemental Agreement containing an "Automatic Renewal" clause that conflicts with these terms is rendered void
and unenforceable.
If Vendor disagrees, after this solicitation legally closes and TIPS begins evaluating Vendor's file, TIPS will provide
Vendor with a draft Word Document version of the Vendor Agreement and will be instructed to include all requested
negotiations as redline edits for TIPS consideration.
Does Vendor agree?
Yes
Page 23 of 34 pages Vendor: School Outfitters 230301 Addendum 1
7 Certification Regarding "Indemnity" Terms with TIPS Members
2 Texas and other jurisdictions restrict the ability of governmental entities to indemnify others. Vendor agrees that if
any "Indemnity" provision which requires the TIPS Member to indemnify Vendor is included in any sales
agreement/contract between Vendor and a TIPS Member, that clause must either be stricken or qualified by
including that such indemnity is only permitted, "to the extent permitted by the laws and constitution of [TIPS
Member's State]" unless the TIPS Member expressly agrees otherwise. Any TIPS Sale Supplemental Agreement
containing an "Indemnity" clause that conflicts with these terms is rendered void and unenforceable.
If Vendor disagrees, after this solicitation legally closes and TIPS begins evaluating Vendor's file, TIPS will provide
Vendor with a draft Word Document version of the Vendor Agreement and will be instructed to include all requested
negotiations as redline edits for TIPS consideration.
Does Vendor agree?
Yes
7 Certification Regarding "Arbitration" Terms with TIPS Members
3
Vendor agrees that if any "Arbitration" provision is included in any TIPS Sale agreement/contract between Vendor
and a TIPS Member, that clause may not require that the arbitration is mandatory or binding. Vendor agrees that if
any "Arbitration" provision is included in any TIPS Sale agreement/contract between Vendor and a TIPS Member,
that clause provides for only voluntary and non-binding arbitration unless the TIPS Member expressly agrees
otherwise. Any TIPS Sale Supplemental Agreement containing a “Arbitration” clause that conflicts with these terms
is rendered void and unenforceable.
If Vendor disagrees, after this solicitation legally closes and TIPS begins evaluating Vendor's file, TIPS will provide
Vendor with a draft Word Document version of the Vendor Agreement and will be instructed to include all requested
negotiations as redline edits for TIPS consideration.
Does Vendor agree?
Yes
7 2 CFR PART 200 AND FEDERAL CONTRACT PROVISIONS EXPLANATION
4 TIPS and TIPS Members will sometimes seek to make purchases with federal funds. In accordance with 2 C.F.R.
Part 200 of the Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards
(sometimes referred to as “EDGAR”),Vendor's response to the following questions labeled "2 CFR Part 200 or
Federal Provision" will indicate Vendor's willingness and ability to comply with certain requirements which may be
applicable to TIPS purchases paid for with federal funds, if accepted by Vendor.
Your responses to the following questions labeled "2 CFR Part 200 or Federal Provision" will dictate whether TIPS
can list this awarded contract as viable to be considered for a federal fund purchase. Failure to certify all
requirements labeled "2 CFR Part 200 or Federal Provision" will mean that your contract is listed as not
viable for the receipt of federal funds. However, it will not prevent award.
If you do enter into a TIPS Sale when you are accepting federal funds, the contract between you and the TIPS
Member will likely require these same certifications.
Page 24 of 34 pages Vendor: School Outfitters 230301 Addendum 1
7 2 CFR Part 200 or Federal Provision - Vendor Willingness to Accept Federal Funds
5 This certification is not required by federal law. However, TIPS Members are public entities and qualifying non-
profits which often receive federal funding and grants (ESSER, CARES Act, EDGAR, etc.) Accepting such funds
often requires additional required certifications and responsibilities for Vendor. The following attribute
questions include these required certifications. Your response to this questions, the following certifications, and
other factors will determine whether your contract award will be deemed as eligible for federal fund expenditures by
TIPS Members.
If awarded, is Vendor willing to accept payment for goods and services offered under this contract paid for by a
TIPS Member with federal funds?
Yes
7 2 CFR Part 200 or Federal Provision - Contracts
6 Contracts for more than the simplified acquisition threshold currently set at $250,000 (2 CFR § 200.320), which is
the inflation adjusted amount determined by the Civilian Agency Acquisition Council and the Defense Acquisition
Regulations Council (Councils) as authorized by 41 U.S.C. 1908, must address administrative, contractual, or legal
remedies in instances where contractors violate or breach contract terms, and provide for such sanctions and
penalties as appropriate.
Notice: Pursuant to the above, when federal funds are expended by ESC Region 8 and TIPS Members, ESC Region
8 and TIPS Members reserve all rights and privileges under the applicable laws and regulations with respect to this
procurement in the event of breach of contract by either party.
Does vendor agree?
Yes
7 2 CFR Part 200 or Federal Provision - Termination
7 Termination for cause and for convenience by the grantee or subgrantee including the manner by which it will be
effected and the basis for settlement. (All contracts in excess of $10,000)
Pursuant to the above, when federal funds are expended by ESC Region 8 and TIPS Members, ESC Region 8 and
TIPS Members reserve the right to terminate any agreement in excess of $10,000 resulting from this procurement
process for cause after giving the vendor an appropriate opportunity and up to 30 days, to cure the causal breach
of terms and conditions. ESC Region 8 and TIPS Members reserve the right to terminate any agreement in excess
of $10,000 resulting from this procurement process for convenience with 30 days notice in writing to the awarded
vendor. The Vendor would be compensated for work performed and goods procured as of the termination date if for
convenience of the ESC Region 8 and TIPS Members. Any award under this procurement process is not exclusive
and the ESC Region 8 and TIPS reserves the right to purchase goods and services from other vendors when it is in
the best interest of the ESC Region 8 and TIPS.
Does vendor agree?
Yes
Page 25 of 34 pages Vendor: School Outfitters 230301 Addendum 1
7 2 CFR Part 200 or Federal Provision - Clean Air Act
8
Clean Air Act (42 U.S.C. 7401-7671q.) and the Federal Water Pollution Control Act (33 U.S.C. 1251-1387), as
amended—Contracts and subgrants of amounts in excess of $150,000 must contain a provision that requires the
non-Federal award to agree to comply with all applicable standards, orders or regulations issued pursuant to the
Clean Air Act (42 U.S.C. 7401-7671q) and the Federal Water Pollution Control Act as amended (33 U.S.C. 1251-
1387). Violations must be reported to the Federal awarding agency and the Regional Office of the Environmental
Protection Agency (EPA).
Pursuant to the Clean Air Act, et al above, when federal funds are expended by ESC Region 8 and TIPS Members,
ESC Region 8 and TIPS Members require that the proposer certify that during the term of an award by the ESC
Region 8 and TIPS Members resulting from this procurement process the vendor agrees to comply with all of the
above regulations, including all of the terms listed and referenced therein.
Does vendor agree?
Yes
7 2 CFR Part 200 or Federal Provision - Byrd Anti-Lobbying Amendment
9 Byrd Anti-Lobbying Amendment (31 U.S.C. 1352)—Contractors that apply or bid for an award exceeding $100,000
must file the required certification. Each tier certifies to the tier above that it will not and has not used Federal
appropriated funds to pay any person or organization for influencing or attempting to influence an officer or
employee of any agency, a member of Congress, officer or employee of Congress, or an employee of a member of
Congress in connection with obtaining any Federal contract, grant or any other award covered by 31 U.S.C. 1352.
Each tier must also disclose any lobbying with non-Federal funds that takes place in connection with obtaining any
Federal award. Such disclosures are forwarded from tier to tier up to the non-Federal award.
Pursuant to the above, when federal funds are expended by ESC Region 8 and TIPS Members, ESC Region 8 and
TIPS Members require the proposer certify that during the term and during the life of any contract with ESC Region
8 and TIPS Members resulting from this procurement process the vendor certifies that it is in compliance with all
applicable provisions of the Byrd Anti-Lobbying Amendment (31 U.S.C. 1352).
Does Vendor agree?
Yes
Page 26 of 34 pages Vendor: School Outfitters 230301 Addendum 1
8 2 CFR Part 200 or Federal Provision - Byrd Anti-Lobbying Amendment - Continued
0 Applicable to Grants, Subgrants, Cooperative Agreements, and Contracts Exceeding $100,000 in Federal Funds
Submission of this certification is a prerequisite for making or entering into this transaction and is imposed by
the Byrd Anti-Lobbying Amendment (31 U.S.C. 1352). This certification is a material representation of fact upon
which reliance was placed when this transaction was made or entered into. Any person who fails to file the required
certification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such
failure.
The undersigned certifies, to the best of his or her knowledge and belief, that:
(1) No Federal appropriated funds have been paid or will be paid by or on behalf of the undersigned, to any person
for influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or
employee of congress, or an employee of a Member of Congress in connection with the awarding of a Federal
contract, the making of a Federal grant, the making of a Federal loan, the entering into a cooperative agreement,
and the extension, continuation, renewal, amendment, or modification of a Federal contract, grant, loan, or
cooperative agreement.
(2) If any funds other than Federal appropriated funds have been paid or will be paid to any person for influencing
or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of
congress, or an employee of a Member of Congress in connection with this Federal grant or cooperative
agreement, the undersigned shall complete and submit Standard Form-LLL, “disclosure Form to Report Lobbying,”
in accordance with its instructions.
(3) The undersigned shall require that the language of this certification be included in the award documents for all
covered subawards exceeding $100,000 in Federal funds at all appropriate tiers and that all subrecipients shall
certify and disclose accordingly.
Does Vendor certify that it has NOT lobbied as described herein?
Yes
8 2 CFR Part 200 or Federal Provision - Byrd Anti-Lobbying Amendment - Continued
1 If you answered "No, Vendor does not certify - Lobbying to Report" to the above attribute question, you must
download, read, execute, and upload the attachment entitled "Disclosure of Lobbying Activities - Standard Form -
LLL", as instructed, to report the lobbying activities you performed or paid others to perform.
8 2 CFR Part 200 or Federal Provision - Federal Rule
2 Compliance with all applicable standards, orders, or requirements issued under section 306 of the Clean Air Act (42
U.S.C. 1857(h)), section 508 of the Clean Water Act (33 U.S.C. 1368), Executive Order 11738, and Environmental
Protection Agency regulations (40 CFR part 15). (Contracts, subcontracts, and subgrants of amounts in excess of
$100,000)
Pursuant to the above, when federal funds are expended by ESC Region 8 and TIPS Members, ESC Region 8 and
TIPS Members requires the proposer certify that in performance of the contracts, subcontracts, and subgrants of
amounts in excess of $250,000, the vendor will be in compliance with all applicable standards, orders, or
requirements issued under section 306 of the Clean Air Act (42 U.S.C. 1857(h)), section 508 of the Clean Water Act
(33 U.S.C. 1368), Executive Order 11738, and Environmental Protection Agency regulations (40 CFR part 15).
Does vendor certify compliance?
Yes
Page 27 of 34 pages Vendor: School Outfitters 230301 Addendum 1
8 2 CFR Part 200 or Federal Provision - Procurement of Recovered Materials
3 A non-Federal entity that is a state agency or agency of a political subdivision of a state and its contractors must
comply with section 6002 of the Solid Waste Disposal Act, as amended by the Resource Conservation and
Recovery Act. The requirements of Section 6002 include: (1) procuring only items designated in guidelines of the
Environmental Protection Agency (EPA) at 40 CFR part 247 that contain the highest percentage of recovered
materials practicable, consistent with maintaining a satisfactory level of competition, where the purchase price of the
item exceeds $10,000 or the value of the quantity acquired during the preceding fiscal year exceeded $10,000; (2)
procuring solid waste management services in a manner that maximizes energy and resource recovery; and
establishing an affirmative procurement program for procurement of recovered materials identified in the EPA
guidelines.
Does vendor certify that it is in compliance with these provisions?
Yes
8 2 CFR Part 200 or Federal Provision - Rights to Inventions
4
If the Federal award meets the definition of “funding agreement” under 37 CFR §401.2 (a) and the recipient or
subrecipient wishes to enter into a contract with a small business firm or nonprofit organization regarding the
substitution of parties, assignment or performance of experimental, developmental, or research work under that
“funding agreement,” the recipient or subrecipient must comply with the requirements of 37 CFR Part 401, “Rights
to Inventions Made by Nonprofit Organizations and Small Business Firms Under Government Grants, Contracts and
Cooperative Agreements,” and any implementing regulations issued by the awarding agency.
Pursuant to the above, when the foregoing applies to ESC Region 8 and TIPS Members, Vendor certifies that
during the term of an award resulting from this procurement process, Vendor agrees to comply with all applicable
requirements as referenced in the Federal rule above.
Does vendor certify?
Yes
Page 28 of 34 pages Vendor: School Outfitters 230301 Addendum 1
8 2 CFR Part 200 or Federal Provision - Domestic Preferences for Procurements and Compliance with
5 Buy America Provisions
As appropriate and to the extent consistent with law, TIPS Member Customers, to the greatest extent practicable
under a Federal award, may provide a preference for the purchase, acquisition, or use of goods, products, or
materials produced in the United States (including but not limited to iron, aluminum, steel, cement, and other
manufactured products). Vendor agrees that the requirements of this section will be included in all subawards
including all contracts and purchase orders for work or products under this award, to the greatest extent practicable
under a Federal award. For purposes of 2 CFR Part 200.322, “Produced in the United States” means, for iron and
steel products, that all manufacturing processes, from the initial melting stag through the application of coatings,
occurred in the United States. Moreover, for purposes of 2 CFR Part 200.322, “Manufactured products” means
items and construction materials composed in whole or in part of non-ferrous metals such as aluminum, plastics and
polymer-based products such as polyvinyl chloride pipe, aggregates such as concrete, glass, including optical fiber,
and lumber.
Vendor certifies that it is in compliance with all applicable provisions of the Buy America Act. Purchases made in
accordance with the Buy America Act must still follow the applicable procurement rules calling for free and open
competition. For purposes of 2 CFR Part 200.322,
“Produced in the United States” means, for iron and steel products, that all manufacturing processes, from the initial
melting stage through the application of coatings, occurred in the United States.
“Manufactured products” means items and construction materials composed in whole or in part of non-ferrous
metals such as aluminum; plastics and polymer-based products such as polyvinyl chloride pipe; aggregates such as
concrete; glass, including optical fiber; and lumber.
Pursuant to the above, when federal funds are expended by ESC Region 8 and TIPS Members, Vendor certifies
that to the greatest extent practicable Vendor will provide a preference for the purchase, acquisition, or use of
goods, products, or materials produced in the United States (including but not limited to iron, aluminum, steel,
cement, and other manufactured products).
Does Vendor Certify?
Yes
Page 29 of 34 pages Vendor: School Outfitters 230301 Addendum 1
8 2 CFR Part 200 or Federal Provision - Ban on Foreign Telecommunications
6
ESC 8 and TIPS Members are prohibited from obligating or expending Federal financial assistance, to include loan
or grant funds, to: (1) procure or obtain, (2) extend or renew a contract to procure or obtain, or (3) enter into a
contract (or extend or renew a contract) to procure or obtain, equipment, services, or systems that use “covered
telecommunications” equipment or services as a substantial or essential component of any system, or as critical
technology as part of any system. “Covered telecommunications” equipment is telecommunications equipment
produced by Huawei Technologies Company or ZTE Corporation (or any subsidiary or affiliate of such entities), and
physical security surveillance of critical infrastructure and other national security purposes, and video surveillance
and telecommunications equipment produced by Hytera Communications Corporation, Hangzhou Hikvision Digital
Technology Company, or Dahua Technology Company (or any subsidiary or affiliate of such entities) for the
purpose of public safety, security of government facilities, physical security surveillance of critical infrastructure, and
other national security purposes detailed in 2 CFR § 200.216.
Pursuant to the above, when federal funds are expended by ESC Region 8 and TIPS Members, Vendor certifies
that Vendor will not purchase equipment, services, or systems that use “covered telecommunications”, as defined
by 2 CFR §200.216 equipment or services as a substantial or essential component of any system, or as critical
technology as part of any system.
Does vendor certify?
Yes
8 2 CFR Part 200 or Federal Provision - Contract Cost & Price
7
For contracts more than the simplified acquisition threshold currently set at $250,000, a TIPS Member may, in very
rare circumstances, be required to negotiate profit as a separate element of the price pursuant to 2 C.F.R.
200.324(b). Under those circumstances, Vendor agrees to provide information and negotiate with the TIPS Member
regarding profit as a separate element of the price. However, Vendor certifies that the total price charged by the
Vendor shall not exceed the Vendor’s TIPS pricing and pricing terms proposed.
Does Vendor certify?
Yes
8 2 CFR Part 200 or Federal Provision - Equal Employment Opportunity
8
Except as otherwise provided under 41 CFR Part 60, all contracts that meet the definition of “federally assisted construction contract”
in 41 CFR Part 60-1.3 must include the equal opportunity clause provided under 41 CFR 60-1.4(b), in accordance with Executive
Order 11246, “Equal Employment Opportunity” (30 FR 12319, 12935, 3 CFR Part, 1964-1965 Comp., p. 339), as amended by
Executive Order 11375, “Amending Executive Order 11246 Relating to Equal Employment Opportunity,” and implementing regulations at
41 CFR part 60, “Office of Federal Contract Compliance Programs, Equal Employment Opportunity, Department of Labor.”
Pursuant to the above, when federal funds are expended by ESC Region 8 and TIPS Members on any federally
assisted construction contract, the equal
opportunity clause is incorporated by reference here.
Does Vendor Certify?
Yes
Page 30 of 34 pages Vendor: School Outfitters 230301 Addendum 1
8 2 CFR Part 200 or Federal Provision - Davis Bacon Act Compliance
9 Texas Statute requires compliance with Davis-Bacon Act, as amended (40 U.S.C. 3141-3148). When required by
Federal program legislation, all prime construction contracts in excess of $2,000 awarded by non-Federal entities must
include a provision for compliance with the Davis-Bacon Act (40 U.S.C. 3141-3144, and 3146- 3148) as
supplemented by Department of Labor regulations (29 CFR Part 5, “Labor Standards Provisions Applicable to
Contracts Covering Federally Financed and Assisted Construction”). In accordance with the statute, contractors
must be required to pay wages to laborers and mechanics at a rate not less than the prevailing wages specified in a
wage determination made by the Secretary of Labor. In addition, contractors must be required to pay wages not less
than once a week. The non- Federal entity must place a copy of the current prevailing wage determination issued by
the Department of Labor in each solicitation. The decision to award a contract or subcontract must be conditioned
upon the acceptance of the wage determination. The non-Federal entity must report all suspected or reported
violations to the Federal awarding agency. The contracts must also include a provision for compliance with the
Copeland “Anti-Kickback” Act (40 U.S.C. 3145), as supplemented by Department of Labor regulations (29 CFR Part
3, “Contractors and Subcontractors on Public Building or Public Work Financed in Whole or in Part by Loans or
Grants from the United States”). The Act provides that each contractor or subrecipient must be prohibited from
inducing, by any means, any person employed in the construction, completion, or repair of public work, to give up
any part of the compensation to which he or she is otherwise entitled. The non-Federal entity must report all
suspected or reported violations to the Federal awarding agency.
Pursuant to state and federal requirements, Vendor certifies that it will be in compliance with all applicable Davis-Bacon
Act provisions if/when applicable.
Does Vendor certify?
Yes
9 2 CFR Part 200 or Federal Provision - Contract Work Hours and Safety Standards
0
Where applicable, all contracts awarded by ESC 8 and TIPS Members in excess of $100,000 that involve the
employment of mechanics or laborers must include a provision for compliance with 40 U.S.C. 3702 and 3704, as
supplemented by Department of Labor regulations (29 CFR Part 5). Under 40 U.S.C. 3702 of the Act, each contractor
must be required to compute the wages of every mechanic and laborer on the basis of a standard work week of 40
hours. Work in excess of the standard work week is permissible provided that the worker is compensated at a rate of
not less than one and a half times the basic rate of pay for all hours worked in excess of 40 hours in the work week.
The requirements of 40 U.S.C. 3704 are applicable to construction work and provide that no laborer or mechanic must
be required to work in surroundings or under working conditions which are unsanitary, hazardous or dangerous.
These requirements do not apply to the purchases of supplies or materials or articles ordinarily available on the open
market, or contracts for transportation or transmission of intelligence.
Pursuant to the above, when federal funds are expended by ESC Region 8 and TIPS Members, Vendor certifies that
during the term of an award for all contracts resulting from this procurement process, Vendor will be in compliance
with all applicable provisions of the Contract Work Hours and Safety Standards Act.
Does Vendor certify?
Yes
Page 31 of 34 pages Vendor: School Outfitters 230301 Addendum 1
9 2 CFR Part 200 or Federal Provision - FEMA Fund Certification & Certification of Access to Records
1
If and when Vendor accepts a TIPS purchase paid for in full or part with FEMA funds, Vendor certifies that:
(1) Vendor agrees to provide the TIPS Member, the FEMA Administrator, the Comptroller General of the United
States, or any of their authorized representatives access to and rights to reproduce any books, documents,
papers, and records of the Contractor which are directly pertinent to this contract, or any contract resulting from
this procurement, for the purposes of making audits, examinations, excerpts, and transcriptions. This right also
includes timely and reasonable access to Vendor's personnel for the purpose of interview and discussion relating
to such documents. Vendor agrees to provide the FEMA Administrator or an authorized representatives access to
construction or other work sites pertaining to the work being completed under the contract. Vendor acknowledges
and agrees that no language in this contract or the contract with the TIPS Member is intended to prohibit audits or
internal reviews by the FEMA Administrator or the Comptroller General of the United States.
(2) The Vendor shall not use the Department of Homeland Security’s seal(s), logos, crests, or reproductions of flags
or likenesses of DHS agency officials without specific FEMA pre-approval.
(3) The Vendor will comply with all applicable Federal law, regulations, executive orders, FEMA policies, procedures,
and directives.
(4) The Federal Government is not a party to this contract and is not subject to any obligations or liabilities to the
non-Federal entity, contractor, or any other party pertaining to any matter resulting from the contract.
(5) The Vendor acknowledges that 31 U.S.C. Chap. 38 (Administrative Remedies for False Claims and Statements)
applies to the Vendor’s actions pertaining to this contract.
Does Vendor certify?
Yes, Vendor certifies
9 2 CFR Part 200 or Federal Provision - Certification of Compliance with the Energy Policy and
2 Conservation Act
When appropriate and to the extent consistent with the law, Vendor certifies that it will comply with the Energy Policy
and Conservation Act (42 U.S.C. 6321 et seq; 49 C.F.R. Part 18) and any state mandatory standards and policies
relating to energy efficiency which are contained in applicable state energy conservation plans issued in compliance
with the Act.
Does Vendor certify?
Yes
Page 32 of 34 pages Vendor: School Outfitters 230301 Addendum 1
9 2 CFR Part 200 or Federal Provision - Certification of Compliance with Never Contract with the Enemy
3 Where applicable, all contracts awarded by ESC 8 and TIPS Members in excess of $50,000.00, within the period of
performance, and which are performed outside of the United States, including U.S. territories, are subject to the
regulations implementing Never Contract with the Enemy in 2 CFR part 183. Per 2 CFR part 183, in the situation
specified, ESC 8 and TIPS Members shall terminate any contract or agreement resulting from this procurement
which violates the Never Contract with the Enemy regulation in 2 CFR part 183, including if Vendor is actively
opposing the United States or coalition forces involved in a contingency operation in which members of the the
Armed Forces are actively engaged in hostilities. Vendor certifies that it is neither an excluded entity under the
System for Award Management (SAM) nor Federal Awardee Performance and Integrity Information System (FAPIIS)
for any contract terminated due to Never Contract with the Enemy as a Termination for Material Failure to Comply.
Does Vendor certify?
Yes
9 2 CFR Part 200 or Federal Provision - Certification of Compliance with EPA Regulations
4 For contracts resulting from this procurement, in excess of $100,000.00 and paid for with federal funds, Vendor
certifies that Vendor will comply with all applicable standards, orders, regulations, and/or requirements issued
pursuant to the Clean Air Act of 1970, as amended (42 U.S.C. 1857(h)), Section 508 of the Clean Water Act, as
amended (33 U.S.C. 1368), Executive Order 117389 and Environmental Protection Agency Regulation, 40 CFR Part
15.
Does Vendor certify?
Yes
9 2 CFR Part 200 or Federal Provision - Record Retention Requirements
5 For contracts resulting from this procurement, paid for by ESC 8 or TIPS Members with federal funds, Vendor
certifies that Vendor will comply with the record retention requirements detailed in 2 CFR § 200.334. Vendor certifies
that Vendor will retain all records as required by 2 CFR § 200.334 for a period of three years after final expenditure or
financial reports, as applicable, and all other pending matters are closed.
Does Vendor certify?
Yes
9 2 CFR Part 200 or Federal Provision - Subcontracting and Affirmative Steps for Small and Minority
6 Businesses, Women's Business Enterprises, and Labor Surplus Area Firms.
Do you ever anticipate the possibility of subcontracting any of your work under this award if you are successful?
If you respond "Yes", you must respond to the following attribute question accurately. If you respond "No", you may
skip the following attribute question.
Yes
Page 33 of 34 pages Vendor: School Outfitters 230301 Addendum 1
9 2 CFR Part 200 or Federal Provision - If "Yes" Response to Above Attribute - Continued -
7 Subcontracting and Affirmative Steps for Small and Minority Businesses, Women's Business
Enterprises, and Labor Surplus Area Firms.
Only respond to this question if you responded "Yes" to the attribute question directly above. Skip this
question if you responded "No" to the attribute question directly above.
Does Vendor certify that it will follow the following affirmative steps? Federal Regulation 2 CFR §200.321
Contracting with small and minority businesses, women's business enterprises, and labor surplus area firms. (a)The
non-Federal entity must take all necessary affirmative steps to assure that minority businesses, women's business
enterprises, and labor surplus area firms are used when possible.
(b) Affirmative steps must include:
(1) Placing qualified small and minority businesses and women's business enterprises on solicitation lists;
(2) Assuring that small and minority businesses, and women's business enterprises are solicited whenever they are
potential sources;
(3) Dividing total requirements, when economically feasible, into smaller tasks or quantities to permit maximum
participation by small and minority businesses, and women's business enterprises;
(4) Establishing delivery schedules, where the requirement permits, which encourage participation by small and
minority businesses, and women's business enterprises;
(5) Using the services and assistance, as appropriate, of such organizations as the Small Business Administration
and the Minority Business Development Agency of the Department of Commerce ; and
(6) Requiring the prime contractor, if subcontracts are to be let, to take the affirmative steps listed in paragraphs(1)
through (5) of this section.
Does Vendor certify?
Yes
9 ACKNOWLEDGMENT & BINDING CORPORATE AUTHORITY
8
By submitting this proposal, the individual(s) submitting on behalf of the Vendor certify that they are authorized by
Vendor to complete and submit this proposal on behalf of Vendor and that this proposal was duly submitted on
behalf of Vendor by authority of its governing body, if any, and within the scope of its corporate powers.
Vendor further certifies that it has read, examined, and understands all portions of this solicitation including but not
limited to all attribute questions, attachments, solicitation documents, bid notes, and the Vendor Agreement(s).
Vendor certifies that, if necessary, Vendor has consulted with counsel in understanding all portions of this
solicitation.
Page 34 of 34 pages Vendor: School Outfitters 230301 Addendum 1
TIPS 230301
Furniture, School Outfitters
Furnishings, and
TIPS REFERENCE FORM
All requested information must be typed and uploaded in Excel format. Do not handwrite or upload
in any format other than Excel. Emails provided must be current and active. Do not include
TIPS/Region 8 employees as a reference. The entities that you provide must be paying customers,
not affiliates/partners/manufacturers/resellers, etc.
You must provide below at least three (3) references from three different entity customers, preferably
government or non-profit entities, who have purchased goods or services from your vendor entity
within the last three years.
Valid Contact
Customer Entity Name Customer Contact Name Valid Contact Email Phone
Dallas ISD Veronica Castillo vercastillo@dallasisd.org 972-749-1605
Denver Public Schools Juliette Burnett juliette_burnett@dpsk12.org 720-423-1953
Rob Jaber DC Public Schools robert.jaber@k12.dc.gov 202-442-6133
230301
7,36&2175$&7BBBBBBBBBBBBBBBBBBBB
5(48,5('&21),'(17,$/,7<&/$,0)250
(VENDOR MUST COMPLETE THE FOLLOWING VENDOR INFORMATION)
School Outfitters
Vendor Entity Name: _________________________________________________________________________________________
Jared Williams
Vendor Authorized Signatory Name: _____________________________________________________________________________
Sales Manager
Vendor Authorized Signatory Title: ______________________________________________________________________________
contracts@schooloutfitters.com
Vendor Authorized Signatory Email: _____________________________________________________________________________
3736 Regent Ave.
Vendor Address: _____________________________________________________________________________________________
Cincinnati
City: _______________________________________________________________ Ohio
State: ____________ 45212
Zip Code: _____________
Vendor agrees that it is voluntarily providing its data (including but not limited to: Vendor information, Vendor documentation, Vendor’s
proposal, Vendor pricing submitted or provided to TIPS, TIPS contract documents, TIPS correspondence, Vendor logos and images,
Vendor’s contact information, Vendor’s brochures and commercial information, Vendor’s financial information, Vendor’s
certifications, and any other Vendor information or documentation submitted to TIPS by Vendor and its agents) (Hereinafter, “Vendor
Data”) to TIPS. Vendor understands and agrees that TIPS is a government entity subject to public information laws including but not
limited to Texas Government Code (TGC) Chapter 552. Vendor agrees that regardless of confidentiality designations herein, Vendor’s
submission of a proposal constitutes Vendor’s consent to the disclosure and release of Vendor’s Data and comprehensive proposal,
including any information deemed confidential or proprietary herein, to and by TIPS Members.
Notwithstanding the foregoing permissible release to TIPS Members, if Vendor considers any portion of Vendor’s proposal to be
otherwise confidential and not subject to public disclosure pursuant to public information laws, including but not limited to TGC Chapter
552, Vendor must properly execute Option 1 only below, attach to this PDF all documents and information that Vendor deems
confidential, and upload the consolidated documentation. Regardless of the Option selected below, this form must be completed and
uploaded to the “Response Attachments” section of the eBid System entitled “Required Confidentiality Claim Form.” Execution and
submission of this form is the sole indicator of whether Vendor considers any Vendor Data confidential in the event TIPS receives a
request, a Public Information Request, or subpoena. If TIPS receives a request, any responsive documentation not deemed confidential
by you through proper execution of Option 1 of this form will be automatically released. For information deemed confidential by you
through proper execution of Option 1 of this form, TIPS will follow procedures of controlling statute(s) regarding withholding that
documentation and shall not be liable for any release of information required by law, including Attorney General opinion or court order.
(VENDOR MUST COMPLETE ONE OF THE TWO OPTIONS AND UPLOAD IN THE EBID SYSTEM)
237,21±'(6,*1$7,1*&21),'(17,$/ 237,21±:$,9(52)&21),'(17,$/,7<±12
0$7(5,$/6±<(69(1'25+$6$77$&+(' 9(1'25+$6127$77$&+('&21),'(17,$/
&21),'(17,$/0$7(5,$/6 0$7(5,$/6
(Confirm each bullet point and sign below) (Confirm each bullet point and sign below)
Vendor claims some Vendor Data confidential to the extent By signing for Option 2 below, Vendor expressly waives any
permitted by TGC Chapter 552 and other applicable law. confidentiality claim for all Vendor Data submitted in relation
to this proposal and resulting contract. Vendor confirms that
Vendor attached to this PDF all potentially confidential TIPS may freely release Vendor Data submitted in relation to
Vendor Data and listed the number of attached pages below. this proposal or resulting contract to any requestor. Vendor
agrees that TIPS shall not be responsible or liable for any use
Vendor’s authorized signatory has signed below and shall or distribution of Vendor Data by TIPS or TIPS Members.
upload this document in the proper location in the eBid
System. Vendor’s authorized signatory has signed below and shall
upload this document in the proper location in the eBid
Vendor agrees that TIPS shall not be liable for any release of System.
confidential information required by law.
Vendor agrees that TIPS shall not be liable for any release of
confidential information required by law.
Number of pages attached deemed confidential: ____________
Jared Williams Digitally signed by Jared Williams
Date: 2023.04.17 14:59:05 -04'00'
Authorized Signature: ________________________________ Authorized Signature: ________________________________
VENDOR SUPPLEMENTAL INFORMATION
TIPS permits Vendors to submit supplemental documentation and information (“Vendor Supplemental Information”) with their
proposals to display to TIPS Member Customers their qualifications, offerings, and special terms. The following documents are for
marketing and informational purposes only. They are not terms of Vendor’s TIPS Contract. If the Vendor Supplemental Information
herein contains any warranties, terms, or conditions, the TIPS Member Customer may review and determine whether or not those are
applicable and acceptable for any TIPS purchase before proceeding. If the Vendor Supplemental Information contains any licenses or
certificates, TIPS encourages the TIPS Member Customer to ensure current accuracy at the time of a TIPS purchase.
DEALER RETURN POLICY
Merchandise returned within 30 days of shipment will be accepted without a
restocking charge, under our “Satisfaction Guarantee” policy. For efficient
processing, please adhere to the following:
Contact TMG Customer Service in advance for return authorization.
To enable us to better serve you and our mutual customers, please
advise details as to reason for return. You will be advised how the
merchandise is to be returned and any special details. Customer is
responsible for freight charges, other than noted below.
Contact: 800.325.3350 – request Customer Service
In the event a situation exceeds the 30-day policy a return may be subject to a
restocking charge. Returns must be shipped prepaid except for returns of defective
goods authorized in advance. (TMG will arrange for pick up of defective goods.) No
collect shipments of returns will be accepted.
Returns should be consigned to the original shipping location. Please confirm
address with Customer Service.
The Miller Group – Multiplex Div
Attn: Return Goods Authorization #__________
Extended Warranty:
Manufacturing warranty of thirty-six months will be extended to cover steel parts; i.e.
welds; twenty-four month warranty is extended to wood products. This does not apply
to products improperly installed or in any way abused from use other than their
intended purpose.
12/2014
Tot Mate Warranty
Tot Mate® furniture is warranted for a period of five (5) years from date of
delivery to the original purchaser. Products are warranted to be manufactured
free from defects in material and workmanship, absent any misuse or damage.
Tot Mate® shall promptly, at their option, repair or resupply a like quantity of
non-defective product. Claims shall be verified in writing within 30 days of the
date the defect is discovered.
Tot Mate®
By Stevens Industries, Inc.
704 West Main
Teutopolis, IL 62467
P: 800.350.3270
Claims to be made through Dealer where product was purchased.
3021.3/16
UPlay Today™ Warranty
UltraPlay Systems, Inc. warrants its products to be free from defects in materials and/or workmanship, sub-
ject to normal usage and installation, for a period of 1-year from the date of shipment to the original pur-
chaser. In the event of a claim under this warranty, UltraPlay Systems will replace the component at no cost
within the first 12 months from date of shipment to the original customer. Equipment not specifically ad-
dressed in the following paragraphs is also subject to this limited 1 year warranty against defects in materials
and/or workmanship.
TEN-YEAR LIMITED WARRANTY ON UPRIGHT POSTS
UltraPlay Systems provides a limited warranty on metal upright posts to be free from defects in materials
or workmanship against structural failure which causes the product to become unfit for its intended use,
subject to normal usage and installation, for a period of 10 years from the date of shipment to the original
customer.
FIVE-YEAR LIMITED WARRANTY ON METAL PARTS
UltraPlay Systems provides a limited warranty on metal decks, steps, stairs, rails, pipes, support posts, rungs,
loops, swing frame yokes and clamps to be free from defects in materials or workmanship against structural
failure which causes the product to become unfit for its intended use, subject to normal usage and installa-
tion, for a period of 5 years from the date of shipment to the original customer.
FIVE-YEAR LIMITED WARRANTY ON GROUND-MOUNT METAL PARTS
UltraPlay Systems provides a limited warranty on metal footers, inground footers, surface mount plates,
ground spikes, slide and climber mounting posts and plates to be free from defects in materials or work-
manship against structural failure which causes the product to become unfit for its intended use, subject to
normal usage and installation, for a period of 5 years from the date of shipment to the original customer.
THREE-YEAR LIMITED WARRANTY ON PLASTIC PARTS
UltraPlay Systems provides a limited warranty on the following plastic parts: slides, climbers, roofs, tunnels,
bridges, panels and border timbers. These components are warranted to be free from defects in materials or
workmanship, subject to normal usage and installation, for a period of 3 years from the date of shipment to
the original customer.
ONE-YEAR LIMITED WARRANTY ON HARDWARE
UltraPlay Systems provides a limited warranty on hardware to be free from defects in materials or work-
manship against structural failure due to breaking or shearing, subject to normal use and installation, for a
period of 1 year from the date of shipment to the original customer.
ONE-YEAR LIMITED WARRANTY ON HDPE CLIMBERS AND HDPE SPRING RIDERS
UltraPlay Systems provides a limited warranty on high density polyethylene (HDPE) climbers and spring rid-
ers against degradation for a period of 1 year from the date of shipment to the original customer.
ONE-YEAR LIMITED WARRANTY ON SPRING RIDER METAL PARTS
UltraPlay Systems provides a limited warranty on metal springs, bases and brackets of spring riders to be
free from defects in materials or workmanship against structural failure which causes the product to become
unfit for its intended use, subject to normal usage and installation, for a period of 1 year from the date of
shipment to the original customer.
ONE-YEAR LIMITED WARRANTY ON STRAP AND TOT SEAT
UltraPlay Systems provides a 1 year limited warranty on strap and tot swing seats against structural failure
that causes the seat to become unfit for its intended use. Additionally, chain, “S”- hooks and hangers are cov-
ered under a one-year limited warranty.
LIMITED WARRANTY ON SITE FURNISHINGS
UltraPlay Systems provides a five-year limited warranty on the finish of thermoplastic coated site furnishings
from the date of shipment to the original customer. Additionally, all site furnishings are guaranteed to be
free from defects in materials or workmanship for one-year from the date of shipment to the original cus-
tomer.
All warranties specifically exclude damage caused by man-made or natural disasters, vandalism, negligence,
improper installation or improper use, modification, changes in appearance resulting from weathering,
scratches, dents, discoloration, normal wear and tear, or marring as a result of public or private use.
Claims are limited to replacement of equipment only and do not include any costs associated with labor,
removal or installation of the original or replacement product.
Warranties are valid only if products are installed and maintained in accordance with UltraPlay installation
instructions and use of approved parts.
This warranty is applicable to the original owner only. Warranties are non-transferable.
Claim Procedure: To make a warranty claim, send your written statement of claim, photographs of defective
equipment along with the original purchase invoice or invoice number to:
UltraPlay Systems
Customer Service
1675 Locust Street
Red Bud, IL 62278
Or Contact a Customer Service Representative at:
1-800-458-5872
Within 60 days of notice of claim under warranty, UltraPlay Systems will make arrangements to replace the
damaged product. UltraPlay Systems will cover freight costs within the continental United States. UltraPlay
Systems is not responsible for freight costs associated with products located outside the continental United
States. UltraPlay Systems reserves the right to inspect all products identified as defective. Photos of defective
equipment may be required to accompany warranty claims.
Since warranty limitations and exclusions may vary from state to state, you should check any specific war-
ranty rights in your state.
Date of Purchase:_______________________
Purchaser:_____________________________
UltraPlay Invoice Number:________________
_________________________________________
Authorized UltraPlay Signature
_________________________________________
Title
Visit UltraPlay on the web at www.ultraplay.com
Warranty:
United Visual Products warrants to the purchaser for the period of 1 year after purchase that our product will be free from defects in workmanship and material under normal use
and service. United Visuals obligation under this warranty is limited to the repair or replacement of the purchased product at the sole discretion of United Visual Products.
This warranty is in lieu of all other warranties, either implied or stated. Representations or promises inconsistent with or in addition to this warranty are unauthorized and are
unbinding with United Visual Products. Changes or additions to this warranty must be in writing and signed by an officer of United Visual Products. In no event shall United
Visual Products be liable for any special, incidental or CONSEQUENTIAL damages or expenses where foreseeable or unforeseeable.
Warranty shall be void if the product has been misused, improperly installed, damaged by negligence or accident or altered from original design. Warranty does not cover
damage due to shipment, whether damage is obvious or concealed. It is the responsibility of the customer to negotiate with the shipping firm to recoup value of the damaged
product.
Whitney Brothers Lifetime Warranty
Effective January 1, 2012
Whitney Brothers Company, located at 93 Railroad Street,
Keene, NH 03431, USA, warrants i t s products purchased after
January 1, 2012, to be free of defects in materials and
workmanship for a Lifetime period from date of the shipment.
During the warranty period, Whitney Brothers, as its sole
obligation, will replace any product, part, or component
covered by this warranty and sold after the effective date of this
warranty.
This warranty extends only to the original purchasers who
acquire new product from an authorized Whitney Brothers
reseller. Any product, part, or component must have been
installed, used, and maintained according to Whitney Brothers
published instructions to be eligible for coverage under this
warranty.
This warranty does not apply to products that are damaged
resulting from misuse, abuse, neglect, accident, improper
application, modification, or repair by persons not authorized
by us. Any modification to the original product voids the
manufacturer’s warranty.
Any implied warranties, including any warranty of
merchantability or fitness for a particular purpose, are
disclaimed to the extent allowed by law. Whitney Brothers will
not be liable for loss of time, inconvenience, commercial loss or
incidental or consequential damages for any warranty claim.
PO BOX 644 KEENE NH 03431 800-225-5381 FAX 603-357-1559
WWW.WHITNEYBROS.COM
P O Box 1308 - Monroe, NC 28111-1308
(P) 800-247-8465 / 704-283-7508 (F) 704-289-1899 (E) sales@wooddesigns.org
WOOD DESIGNS LIFETIME WARRANTY
All Wood Designs products are built using the highest quality
materials available. Experienced North Carolina furniture
craftsman build every product to exacting standards of detail and
workmanship. Wood Designs products can be purchased with
confidence, we guarantee it!
All Wood Designs wood products carry a lifetime warranty to the
original purchaser against defects in materials and workmanship.
If one or our products ever fails to perform, simply call, fax or
write for cheerful correction by one of our friendly customer
service representatives. The maximum warranty is limited to the
actual cost of the product only. The warranty does not cover
damages or defects caused by misuse, abuse, or mistreatment.
All Wood Designs chairs, tables, cots and block sets carry a 10-
year warranty to the original purchaser against defects in materials
and workmanship. If one of our products ever fails to perform,
simply call, fax, or email us for a cheerful correction by one of our
friendly customer service representatives. The maximum warranty
is limited to the actual cost of the product. The warranty does not
cover damage or defects caused by misuse, abuse, or mistreatment.
Warranty
2018
QUALITY GUARANTEE
At Children’s Factory, we believe in a safe and creative play environment for our children. To keep that
vision alive through future generations, we are taking steps to ensure a quality product is being made
in a quality work environment. We promise to always make our products as safe, functional and
affordable as possible.
WARRANTY
Children’s Factory, LLC warrants that all its products will be free of defects and materials in
workmanship. This limited warranty does not cover apparent defects caused by abusive or abnormal
use of the product, or failures resulting from inadequate inspection and maintenance. For products
purchased domestically, Children’s Factory may repair or replace, at its option, any portion of the
product which proves to be defective under the terms of this limited warranty at no further cost to the
buyer. For products shipping to Canada and internationally, the cost of the product will be credited
back to the dealer and replacement goods can be purchased with the next order.
EXCEPT FOR THIS EXPRESS WARRANTY, CHILDREN’S FACTORY, LLC MAKES NO WARRANTIES, EXPRESS
OR IMPLIED, CONCERNING THE PRODUCTS COVERED BY THIS AGREEMENT OR ANY AGREEMENT WITH
CUSTOMER INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF FITNESS FOR A PARTICULAR
PURPOSE, OR MERCHANTABILITY, OR AGAINST INFRINGEMENT, CUSTOMER HEREBY WAIVES ANY
CLAIM (INCLUDING ANY CLAIM BASED ON STRICT OR ABSOLUTE LIABILITY IN TORT) THAT IT MAY
HAVE AGAINST CHILDREN’S FACTORY FOR ANY LOSS OR DAMAGE INCLUDING, WITHOUT LIMITATION,
LOSS OF PROFITS, LOSS OF INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGE OR
EXPENSE CAUSED BY THE PRODUCT.
To aid in processing the warranty claim, Dealer will provide proof of defect either as images or actual
product. Proof of purchase including copy of purchase order and law tags / labels or date dials from the
product. In addition, the original purchase order detail for the items in question is required when
submitting a warranty claim. Once all information has been received for the investigation a credit will
be issued or the replacement order will ship in a timely manner.
Warranty
2018
Bean Bag Filler flattened shredded foam filling only
Costumes torn seams or unraveled hems
Cots cracked or broken ends, torn mesh bed
Cover Materials cracking, tearing, unraveling or split seams
Cribs cracked or broken
Cubbies/Bins cracked or broken
WHAT Dolls/Puppets split seams
WARRANTY Metal parts bent, broken or rusted
COVERS Mirrors scratched or broken
Plastic Chairs cracked or broken
PlayPanels® cracked tubes or missing parts
Sound Sponge® Quiet Divider® torn fabric
Table Legs bent or broken
trikes and scooters scratched upon delivery or rusted
Wood Furniture cracked or broken
Bean Bag Filler polystyrene beans
Casters
EXCLUDED Product Damage due to improper use or cut by sharp object
FROM when package opened by customer
WARRANTY
Upholstery Materials damaged due to sun/rain or other weather-
related exposure
WARRANTY PERIOD
Active Play ClassicRider® Trikes 5 years
Covered Foam-Filled Products 2 years
Helmets 1 year
MyRider® Trikes & Bikes 5 years
Ride-Ons 2 years
RuggedRider® Trikes 5 years
SilverRider® Trikes, Wagons & Scooters 5 years
Taxi Trike 5 years
Traffic Signs 3 years
Arts & Crafts Mobile Drying Rack 1 year
Smocks & Splash Mats 2 years
Warranty
2018
Classroom Assembled Birch lifetime against
Furnishings manufacturing
defects
BaseLine® Tables & Chairs 5 years
Bean Bags (excluding polystyrene beans) 1 year
Educational Rugs lifetime against
manufacturing
defects
Mirrors 2 years
MyPosture™ Chairs 10 years
MyValue™ Table & Chair Sets 5 years
NaturalWood™ Tables & Chairs 5 years
Pillows 2 years
Play Carpets 2 years
PlayPanels® 2 years
Sound Sponge® Quiet Dividers® 3 years
Sound Sponge® Quiet Dividers® Accessories 1 year
Value Line™ Birch Furniture lifetime against
manufacturing
defects
Value Line™ Furniture lifetime against
manufacturing
defects
Value Stack™ Chairs lifetime against
manufacturing
defects
Value Tables 5 years
Dramatic Play Costumes 2 years
Dolls & Puppets 2 years
Mailbox 3 years
My Mail Bag Set 1 year
Indoor/Outdoor Activity Cart & Cover 1 year
Play Ball Cart & Cover 1 year
Basketball Stand & Ball Return 2 years
Kidfetti™ 2 years
Molded Products 2 years
Sand & Water Tables 2 years
Science Exploration Table 5 years
Warranty
2018
Literacy Technology Tables lifetime against
manufacturing
defects
Manual Manual Dexterity 2 years
Dexterity
Nursery Changing Table - Wood 5 years
Changing Table Pad 1 year
Cribs, Crib Drawers & Evacuation Frame 5 years
Deluxe Glider Rocker 3 years
Deluxe Glider Rocker Replacement Cushions 1 year
Feeding Chair 1 year
Replacement Crib Mattress 1 year
Rest Time Angels Rest® Blankets & Cot Sheets 1 year
Cot Activity Panels 3 years
Cot Activity Table Tops 3 years
Cot Name Clips 1 year
Germ-Free Rest Mats 3 years
Infection Control® Rest Mats 3 years
Mobile Rest Mat Storage 1 year
No-Fold Rest Mats 2 years
Non-Folding Germ-Free Rest Mats 3 years
Organic Blankets, Cot Sheets & Crib Sheets 1 year
Rest Mat Sheets 2 years
SpaceLine™ Cots 10 years
Super Rest Mat 2" 4 years
Universal Cot Carrier 3 years
Value Line™ Cot Sheets 1 year
Value Line™ Cots 10 years
Storage Plastic Storage 2 years
Solutions Storage Trays 1 year
Transportation Bye Bye Buggy®, Canopy, Infant Seat 3 years
Bye-Bye® Buggy/Bus Cover 1 year
Bye-Bye® Bus, Canopy 3 years
Bye-Bye® Stroller Rain Cover 1 year
Runabout® 3 years
Runabout® Stroller Cover 1 year
SureStop™ Bye-Bye® Stroller 3 years
P R O D U C T WA R R A N T Y
Standard Warranty Period Two (2) years
Twelve (12) years • PowerSync Roller® products
Warranty Period Exceptions One (1) year
Twenty (20) years • Speakers and Switches
• Bretford Library Furniture • Gas Shock Assemblies
• Electrical Components in EXPLORE® products
Fifteen (15) years • Electrical Components in MOTIV™ products
• Electrical Components in Plus products
• Mobile Pro® Desk Mounts
• Electrical Components in Bretford Basics® products
• Locking Components in TechGuard™ Charging Locker
Five (5) years
• Bretford Wood Library Chairs
Fifteen (15) years/Four (4) years on electrical components,
• Soft Seating Foam (This does not include softening and/or flattening
for the following models, manufactured on or after February
of the foam that occurs as a result of normal use and/or aging, which
2017.
are excluded.)
HKPX2VC/A HA131LL/A HGFN2LL/A
Three (3) years HKPY2VC/A TY173LL/A HGFP2LL/A
• Electrical Components in TechGuard™ Charging Locker
HKPZ2VC/A TY174LL/A HGFQ2LL/A
• Electrical Components in Mobility Cart™ products
HKWH2LL/A
• Electrical and Data Components in Link™ carts HE405LL/B HB717LL/A
HKWJ2LL/A
• Electrical Components in Pulse™, Focus, Core X and Core™ HE406LL/B HB718LL/A
HKWK2LL/A
products HE407LL/B HB719LL/A
• Electrical and Data Components in PowerSync Cart® HFSP2LL/A HC817LL/A
HGFM2LL/A
and PowerSync Tray® products TJ540LL/A HGVA2LL/A
• Electrical and Data Components in PowerSync+™
Carts and Stations
• Electrical Components in PureCharge™ Carts and Stations
• Electrical Components in PowerRack® products
• PowerSync D20®
• Electrical Components in CUBE Cart
• Electrical Components in EVER Cart
FOR MORE INFORMATION
11000 Seymour Avenue | Franklin Park, Illinois 60131 USA | 800-521-9614
BRETFORD.COM
Bretford, B design, Mobility Cart, Link, Pulse, Core, PowerSync Cart, PowerSync Tray, PowerSync+, PureCharge,
PowerRack, PowerSync D20, PowerSync Roller, MOTIV, Basics, TechGuard and EXPLORE are trademarks or registered
marks of Bretford Manufacturing, Inc. Patents Pending. ©2015 Bretford Manufacturing, Inc. All rights reserved. All other
referenced product names and logos are trademarks of their respective owners.
Effective: 02/2017
Bretford Manufacturing, Inc.® (“Bretford”) designs and manufactures its products to provide dependable operation. Therefore,
Bretford warrants to you, the end-use purchaser, that all products it manufactures shall, under their normal intended use in
accordance with Bretford published guidelines, be free from defects in material or workmanship for the warranty periods set
forth below. Warranty periods commence on the documented date of purchase, or if such documentation is not provided,
then on the date of manufacture. Any product which under its normal intended use fails to function within the applicable
warranty period and is found defective in material or workmanship by Bretford, will at the option of Bretford be either repaired
or replaced with the same or a functionally equivalent product without charge to you. To the extent permissible, this Warranty is
governed by and shall be construed under, the laws of the State of Illinois, and is not assignable.
Bretford Customization Services
Products developed by Bretford Customization Services (BCS) will have the warranty period set forth in the applicable
Statement of Work (“SOW”) and will follow the warranty terms set forth in this Limited Warranty unless otherwise specified in
the SOW.
Soft Seating Fabric/Leather
Warranty of fabric and leather offered as part of the Bretford Grade-In program is dictated by the materials manufacturer and
passed on accordingly. Therefore they are not covered by this Limited Warranty. Customer owned or supplied material is not
warranted.
Warranty – Not Covered
This Limited Warranty does not cover product misuse, abuse, or any cosmetic damage. Bretford is not responsible for damage
arising from failure to follow instructions, user guides, and other guidelines relating to the product’s intended use. Bretford is
not responsible for injury or loss caused by or associated with the installation and/or use of product in any manner other than in
strict conformance with the instructions set forth in its installation manuals, supplemental assembly and installation instructions,
technical bulletins and/or product literature. Bretford must be immediately advised in writing of any personal injury resulting
from the use of its products.
In addition, Bretford does not warrant damages or defects to its products under the following conditions: an Act of God,
unauthorized service or repair of the products, damage from electrical power problems, usage of parts or components not
supplied by Bretford, unauthorized changes/alterations to the Bretford product including any repairs not performed by or
authorized by Bretford , shipping damage (other than original shipment from Bretford if covered in the purchase order), failure to
perform preventative maintenance, or damage caused by peripherals or software, vandalism or from other external sources.
Procedures for Warranty Repairs or Replacements
In the event that Bretford determines that a product defect is covered under this Limited Warranty, Bretford, at its sole
discretion, shall either replace or repair the product. In such cases the labor costs associated with the repair of the product will
be the responsibility of Bretford, provided that you follow these procedures. Bretford may direct you to return the product to
Bretford for repair services or replacement, may arrange for on-site repair, or may direct you to a third party for the repairs. You
must receive pre-approval by Bretford for the labor costs prior to repair of products under warranty. You must contact Bretford
to obtain a Return Material Authorization (RMA) number for any product returned for service or replacement. An RMA number
may be obtained by contacting Bretford Customer Care online or by telephone within your specific region. Contact information
is available on the Bretford website bretford.com and as set forth below. Performance of any repair or replacement of a product
under this Limited Warranty does not renew or extend the warranty period.
Non-warranty Repair
Products can become damaged or in need of repair through no fault of workmanship or material. Bretford Customer Care
will attempt to assist customers, resellers or installer/integrators with possible solutions to product repairs not covered by this
Limited Warranty. Repairs or replacements on products not covered by this Limited Warranty carry a 90 day limited warranty
effective upon receipt or upon installation when the product is returned to service, subject to the terms hereof.
Warranty Limitations
EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY AND TO THE GREATEST EXTENT ALLOWED BY LAW, BRETFORD MAKES NO
OTHER REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED REPRESENTATIONS, WARRANTIES OR
CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND NON-INTERFERENCE. BRETFORD DOES
NOT WARRANT THAT YOUR USE OF THE BRETFORD PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. ANY IMPLIED WARRANTIES THAT MAY
BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD, TO THE GREATEST EXTENT ALLOWED BY LAW. THIS LIMITED
WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTIFICATION, AND MAY NOT BE MODIFIED BY ANYONE OTHER THAN BRETFORD.
EXCEPT AS PROVIDED IN THIS LIMITED WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRETFORD IS NOT RESPONSIBLE FOR
DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTAIL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER
ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS
(INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF
OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, COMPROMISE OR CORRUPTION OF DATA; OR ANY INDIRECT
OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS
OF RECOVERING, PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH THE PRODUCT, OR ANY FAILURE TO
MAINTAIN THE CONFIDENTIALITY OF INFORMATION STORED IN THE PRODUCT.
FOR CONSUMERS: SOME STATES (OR COUNTRIES) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LAST, SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU. SOME STATES (OR COUNTRIES) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL AND
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Making Warranty Claims
Warranty claims should be processed by the end customer contacting the Bretford Customer Care. Prior to contacting
Bretford, please have ready the model number of the unit you are submitting for a claim and the serial number. The model
number can be found on the Bretford label attached to the product
M/N: EXAMPLE PRODUCT
MFG: 05/14/15-1
S/N: 000000000000
Bretford.com 800.521.09614
Sample Warranty Sticker.
Model numbers can be found on the Bretford label on the underside of the product, on the warranty sticker.
Bretford Customer Care
Bretford Customer Care can be contacted in one of the following ways:
Email: customerservice@bretford.com
Phone: +1-847-678-2545
US Toll Free Phone: +1-800-521-9614
Website: bretford.com, click on Chat Now
Additional Legal Rights for Consumers. If you acquired a Bretford product for personal family or household purposes, then
as a “Consumer” these additional provisions apply to you:
• This Limited Warranty gives you specific legal rights and you may have other rights which vary from State to State (or by
Province, Country or Jurisdiction for international consumers).
• Any rights under applicable consumer protection laws for the location in which you purchased your Bretford product or
where you now reside, are in addition to your rights herein.
For Quebec Consumers
Residents of Quebec are governed by that province’s consumer protection legislation.
For United Kingdom or Ireland Consumers
If a product is defective consumers may, in addition to any other rights which they may have under consumer law in the UK
and Ireland, avail themselves of the rights contained in: for products purchased in Ireland: the Sale of Goods Act, 1893 (in
particular Sections 12, 13, 14 and 15), the Sale of Goods and Supply of Services Act,1980 and the European Communities
(Certain Aspects of the Sale of Consumer Goods and Associated Guarantees) Regulations 2003 (S.I. No. 11/2003); for products
purchased in the UK: the Sale of Goods Act 1979 (in particular Section 12), the Supply of Goods and Services Act 1982 (in
particular Section 2) and the Sale and Supply of Goods to Consumers Regulations 2002.
LIMITED LIFETIME WARRANTY
Bush Industries promises to repair or replace any Bush brand product or component that is defective in material or
workmanship for as long as you, the original purchaser, own it. This warranty is subject to the limitations, exclusions, and
other provisions below. It applies to products manufactured after January 1, 2007.
Limitations involving materials and components:
The materials and components listed below are covered according to the following schedule from the date of sale:
• Five Years – Glides, casters, polymer-based components, panel, upholstery fabrics, foam, laminates, veneer finishes,
and other covering materials
Exclusions:
This warranty does not apply and no other warranty applies to:
• Normal wear and tear, which are to be expected over the course of ownership.
• Damage cause by the carrier in-transit, which will be handled under separate terms.
• Modifications or attachments to the product that are not approved by Bush Industries.
• Products that were not installed, used or maintained in accordance with product installations and warnings.
• Products used for rental purposes.
• Products used outdoors.
TO THE EXTENT PERMITTED BY LAW, BUSH INDUSTRIES MAKES NO OTHER WARRANTY, EITHER EXPRESS,
STATUTORY OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. IF BUSH INDUSTRIES CANNOT LAWFULLY DISCLAIM ANY STATUTORY OR IMPLIED WARRANTIES
THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE
DURATION OF THE WARRANTY SPECIFIED FOR THE COVERED PRODUCT OR COMPONENT. BUSH INDUS-
TRIES WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES.
Notice to purchasers for home or personal use:
Federal law does not permit the exclusion of certain implied warranties for consumer products. Therefore, if you are
purchasing this product for home or personal use, the exclusion of implied warranties noted in the above paragraph
does not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitations or exclusions may not apply to you. This warranty give you specific legal rights, and you may also
have other rights which vary from state to state. This warranty applies only to products sold within the United States of
America and the Commonwealth of Canada.
To obtain service under this warranty:
Your Bush dealer is our mutual partner in supporting your warranty requests. By following the procedures outlined below,
you can be assured of the best level of service.
1. Contact Bush Industries, Inc. within 30 days of discovery of the defect. Be prepared to affirm you are the original
purchaser of the product and to provide the item number(s) from the product in question.
2. Bush Industries affirms that the product in question is eligible under the conditions of warranty stated above, the
customer service representative or another representative of the Company will determine whether to provide re-
placement parts, authorize repairs, or replace the product
This warranty is intended to comply with the Magnuson Moss Warranty-Federal Trade Commission Improvements Act,
and any provisions of this warranty or actions taken by Bush Industries pursuant to this warranty shall be construed in
accordance with such Act.
Bush Industries, Inc. ©2009 Bush Industries, Inc.
One Mason Drive All Rights Reserved
Jamestown, NY 14702-0460
10 YEAR COMMERCIAL WARRANTY
All products marketed under the Bush Business Furniture brand are warranted to the original
purchaser at the time of purchase and for a period of ten years thereafter.
We warrant to you, the original purchaser, that our commercial quality furniture and all its
parts and components are free of defects in material or workmanship. “Defects,” as used in
this warranty, is defined as any imperfection which impairs the use of the furniture product.
Our warranty is expressly limited to the replacement of furniture parts and components.
For ten years after the date of purchase, Bush Business Furniture will replace any parts that
are defective in material or workmanship.
This warranty applies under conditions of normal use. Our Bush Business Furniture products
are not intended for outdoor use. This warranty does not cover: 1) defects caused by
improper assembly or disassembly; 2) defects occurring after purchase due to product
modification; intentional damage, accident, misuse, abuse, negligence or exposure to the
elements; and 3) labor or assembly costs.
IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, SHALL NOT
EXTEND BEYOND THE DURATION OF THE WRITTEN WARRANTY STATED ABOVE, AND IN NO
EVENT SHALL BUSH INDUSTRIES BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM USE OF THE PRODUCT. Some states do not allow a limitation
on how long an implied warranty lasts or the exclusion or limitation of incidental or
consequential damages, so the above limitation and exclusion may not apply to you.
This warranty gives you specific legal rights. You may also have other rights that may vary
from state to state.
Bush Industries, Inc.
One Mason Drive
Jamestown, NY 14702-0460
©2005 Bush Industries, Inc.
All Rights Reserved
FROM: MANTA-RAY, INC.
SUB: SCHOOL OUTFITTERS
To Whom it may concern,
All products manufactured and sold by Manta Ray, Inc. are guaranteed for
1 year against manufacturer defect and will be replaced or repaired at no
charge if reported promptly. This warranty will be negated if the damage
or defect has been caused by misuse or by the delivering carrier.
Sincerely,
John Drinnon
National Sales Manager
800-252-0276
PH 800-252-0276 * FAX 419-924-5543 * E-mail j.drinnon@childbrite.com
Website www.childbrite.com
As the manufacturing company, we appreciate you choosing Copernicus and it is important to us that
you are happy with your purchase. If you receive or already have one of our products and you have
ANY problems or questions, just give us a call and we will do our best to help you!
Sincerely,
Jim Phillips
President
Copernicus Educational Products, Inc.
"insert quote here"
Manufacture Limited Warranty
About our Warranty - Our products are designed to be used indoors, within a classroom setting. The
instruction manual enclosed with your Copernicus product will outline the warranty period, recommended
applications and guidelines for proper use. For your convenience, Warranty Registration is available online.
What is covered under Warranty? – Copernicus will ship replacement part(s) at no charge for missing or
defective parts. Within 90 days of delivery, unpack and inspect all contents according to the parts list. Report
any missing or damaged parts to our Customer Service department. Manufacturing defects should be reported
to our Customer Service department with a description of the issue within the warranty time period.
What is NOT covered under Warranty? - Any damage due to improper installation, use, handling or storage is
not covered. For installation and or service on components or devices being used with our product (ie:
Projectors or Interactive Boards, etc), contact the dealer you ordered from.
How do I request Warranty parts? - Please have your packing slip and if possible assembly instructions
available for reference when you call. If you do not have the original order information, we may request
picture(s) of the item and or part(s) be emailed to us to verify item and parts. You assume responsibility for
installation of replacement parts and any associated installation costs if applicable.
TOLL FREE: 1-800-267-8494 TEL: 519-848-3664 FAX: 519-848-6619 EMAIL: info@copernicused.com WEB: www.copernicused.
CANADA: RR#3, 8194 County Road 109, Arthur, ON N0G 1A0 USA: PMB# 459, 60 Industrial Pkwy, Cheektowaga, NY 14227
CORRELL LIMITED WARRANTY
1/1/2012
Correll products are warranted to the original purchaser to be free from defects in Material and
Workmanship for the following period of time from date of purchase:
1 Year for all Melamine Tables and all Chairs
2 Years for CP-Series Tables
10 Years for R-Series Plastic Folding Tables
5 Years for all other products.
Your receipt will be required for proof of purchase date and eligibility for Warranty Service.
This Warranty does not apply to damage caused by normal wear, or by abuse, such as: outdoor use,
overloading, dropping, improper handling or storage, or other accident or abuse. Customer is responsible
for exercising reasonable care in handling and use of product.
Should Warranty Service become necessary, contact our Customer Service department at 800-654-8583,
or info@correllinc.com, for a Return Authorization Number and shipping instructions. (NOTE: In many
cases, Warranty Claims may be resolved with FREE replacement parts, without the necessity, expense, and
inconvenience of returning the product.)
Products returned for Warranty Service must be shipped to Correll, freight prepaid at the expense of the
party making the return. We will not accept collect shipments, or those which do not have a Return
Authorization Number.
We will inspect properly returned products, and, if the product is determined to be defective in Material or
Workmanship, we will, at our option, repair or replace the product and return it to you with no charge for
material, labor, or return freight.
If the defect is determined to be other than Material or Workmanship, you will be notified of the cost of
repairs and return freight before any further action is taken. If you choose not to have the product
returned to you, or we do not have a response to our inquiry within 10 days, Correll may dispose of the
product with no further obligation.
CORRELL HAS NO LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Should a defect in Material
or Workmanship be found, our sole liability, and your sole remedy, shall be repair or replacement of the
product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you. THE ABOVE WARRANTY IS IN LIEU OF ALL OTHERS,
EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR
PURPOSE. This Warranty gives you specific legal rights, and you may also have other rights which vary
from state to state.
1/1/2012
Cortech’s 10 year warranty covers all manufacture defects.
| 855-ECR4KIDS | Fax 856-638-1171 | www.ecr4kids.com
ECR WARRANTY POLICY
ECR4Kids guarantees the quality of all of our products. You
can trust the quality and safety of our furniture and materials,
providing the peace of mind that our products are made to
last. We are committed to your complete satisfaction. If for
QUALITY SATISFACTION GUARANTEE
any reason, you are not satisfied with the quality and
(QSG)
workmanship of our products, simply return it within the first
30 days of purchase. We are here to service your needs and
are working toward becoming one of your most trusted
suppliers.
ECR4Kids warrants that its products shall be free of all
substantial defects in original material and workmanship that
may become evident within certain time constrains. This
limited warranty does not cover apparent defects caused by
abusive or abnormal use of the product, or failures resulting
from inadequate inspection and maintenance. ECR4Kids may
repair or replace, at its option, any portion of the product
which proves to be defective under the terms of this limited
warranty at no further cost to the buyer. Proof of purchase
from an authorized dealer is required. Customer must present
proof of defect in the form of images and/or actual defective
product at the time of claim to ECR4Kids. ECR4Kids can and
will request that defective product be presented for review at
WARRANTY
our discretion.
THERE ARE NO IMPLIED WARRANTIES OF FITNESS OR
MERCHANTABILITY, AND THERE ARE NO OTHER EXPRESS
WARRANTIES BEYOND THE WARRANTIES EXPRESSED
HERE. ECR4Kids shall be liable under this limited warranty
only for the cost or, at its option, the repair or replacement of
defective products. All incidental or consequential damages
which may arise, including but not limited to business losses,
personal property damage, and third party liabilities are
hereby expressly excluded. Also expressly excluded under this
warranty are glides/casters, vinyl/fabric upholstery material,
damage resulting from sun/rain or weather, and ink based
products,
Fabric Seams Unraveling, tearing, ripping,
cracking or splitting
Eyelets Coming apart or loose from the
cot cover fabric
Cot Corners (Plastic Legs) Cracking or breaking
WHAT WARRANTY COVERS
Chair Seat/Back Cracking or breaking
Metal Parts Bending, rusting or breaking
Wood Splitting
T-mold/Edge banding Separating
Table Legs Bending, rusting or breaking
| 855-ECR4KIDS | Fax 856-638-1171 | www.ecr4kids.com
Chair Frame Bending, rusting or breaking
Category Sub-category ECR Warranty Period
Activity Table 10 Years
Hardwood Table 10 Years
Media Table 10 Years
Tables
Resin Table 10 Years
Bentwood Table 10 Years
Open Front Desk 10 Years
Bentwood Chair 10 Years (1 year on boots)
Ladderback Chair 5 Years
Seating Resin Chair 5 Years
Stack Chair 10 Years
Benches 10 Years
Art ALL 1 Year
Climb/Crawl/Play (Feber) 2 years
Sand & Water Play 1 year
Active Play
Tunnels/Cubes Lifetime
Balance & Coordination Lifetime
Fold and Lock Lifetime
Plastic Storage Lifetime
Storage Cabinet/Shelf/Rack Lifetime
Storage & Organization
Coat Locker Lifetime
Carts & Organizer 2 year
Lock and Roll Lifetime
Dramatic Play ALL Lifetime
Soft Zone ALL 1 year
Cots 10 years
Cots/Mats
Rest Mats 2 years
Blocks & Manipulatives ALL Lifetime
Infant & Toddler Infant & Toddler 1 year
Literacy ALL Lifetime
Teacher Supplies ALL 1 years
LIMITED WARRANTY
Edsal Manufacturing Company, Inc. products are guaranteed for a period of one (1) year from
the date of purchase. The SOLE AND EXCLUSIVE REMEDY for such defects is the repair or
replacement of a defective product or parts thereof by Edsal Manufacturing Company, Inc. or, at
Edsal Manufacturing Company, Inc. option, refund of the purchase price upon return of the item
to Edsal Manufacturing Company, Inc..
This warranty shall not apply in the event the products are damaged as a result of misuse,
neglect, accident, moisture, improper application, improper assembly, or assembly not in
conformity with the instructions of Edsal Manufacturing Company, Inc., failure to abide by
safety precautions prescribed by Edsal Manufacturing Company, Inc. or modification or repair
by persons not authorized by Edsal Manufacturing Company, Inc..
Edsal Manufacturing Company, Inc. makes no express or implied warranties of any kind
or nature except as expressly provided herein. There are no oral agreements or oral
warranties collateral to or affecting this written warranty. THIS WARRANTY IS IN LIEU
OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS ARE EXPRESSLY DISCLAIMED.
EDSAL MANUFACTURING COMPANY, INC. LIABILITY FOR ANY CLAIM
HEREUNDER SHALL IN ALL EVENTS BE LIMITED TO AND NOT EXCEED THE
PURCHASE PRICE OF THE PARTICULAR PRODUCT IN WHICH THE ALLEGED
DEFECT OCCURRED. LIABILITY FOR INCIDENTAL AND CONSEQUENTIAL
DAMAGES IS EXPRESSLY DISCLAIMED.
Buyer assumes all risk and liability resulting from the use of the product whether used singly or in combination with
other goods.
UNLESS ANY PORTION OF THE ABOVE IS CONSIDERED UNENFORCEABLE OR
UNLAWFUL UNDER APPLICABLE LAW, THIS LIMITED WARRANTY SHALL APPLY
TO ANY AND ALL PURCHASERS AND/OR USERS.
734 S. River Street, Calhoun, GA 30701
8 0 0 . 8 4 8 . 4 0 5 5
w w w.f l a g s h i p c a r p e t s . c o m
Warranty on Rugs
All rugs come with a useful life limited wear warranty.
Flagship warrants that its rugs will lose no more than 20% of the yarn during the useful life of the rug
commencing at the time of the purchase. Flagship warrants abrasive wear only. This warranty does not cover
tears, burns, pulls, cuts, pilling, matting, or damage due to improper use or improper cleaning agents or
methods, nor does it cover rugs on stairs or outside areas.
Warranty on Serging
Three month limited warranty for manufacturer defects only.
Warranty on serging (yarn around the edges) of rugs: 100% of cost within three months; if the serging around the
rug begins to fray (get fuzzy), use a lighter to melt the fraying back into the serging. If the yarn from the serging
is completely exposed, cut the yarn close to the rug and then use a lighter. Warranty does not apply to improper
maintenance or neglect.
It is extremely, important to follow the points listed below:
-Do not drag furniture across the serging, it will cause damage to the rug
-Do not allow children to pull the serging
-Please instruct the cleaning department to roll the rug up and set aside before cleaning the floor; any hard
surface cleaning equipment will cause the serging to become damaged and will void all warranties
Labor allowance: we will not be responsible for any labor costs involved in any returns.
Because of health concerns, all rugs returned for repair must be professionally steamed or hot water cleaned at
customers expense; proof of cleaning will be required.
Re-stocking fee: 20% re-stocking fee plus freight cost. Fees apply to those orders that were ordered in error by
end user or distributer. For example, wrong color, size, and/or style. Flagship will not charge the 20% fee for
exchanges.
Time limitations on returns from date received: 5 days.
Returns on Items classified as seconds: no returns or claims.
No returns on used carpet or rugs for any reason unless there is a warranty issue.
Determination of credit will not be determined until final inspection by Flagship Carpets.
Limited Warranty
Foundations warrants that our Changing Stations will provide 5 years of reliable use
when the product is assembled, maintained, and used in accordance with our instructions.
Warranty coverage terminates if you sell or otherwise transfer the Changing Station. Some states
do not allow limitations on how long an implied warranty lasts, so the above limitation may not
apply to you.
Foundations does not warrant any product that has been used for purposes other than its
intended use, altered, misused, abused, or not properly maintained. Foundations does not warrant
against scratches, dents, or other cosmetic damages that are caused by normal use or wear and
tear. If the product has been damaged or altered immediately stop using the product and contact
Foundations to determine if the product is safe for use. If the product is not safe for use, please
destroy or discard the product so that it may not be used again.
If the product is defective in any way, please contact us at 877-716-2757. Contact
Foundations ONLY with any and all warranty claims, and DO NOT contact the retailer, dealer,
or distributor where the product was purchased. When you call, have available the model
number, the date of manufacture that can be found on the changing station, and the date of
purchase. Please do not contact the distributor or retailer as they are not authorized to resolve the
issue. If the product is defective Foundations, in its discretion, may replace, repair or give a full
or partial credit towards new merchandise. Foundations may require the defective product to be
returned prior to its replacement or a credit given. Only if Foundations determines that the
product is defective, will we refund the cost of shipping the product to Foundations. This
warranty gives you specific legal rights and you may also have other rights which vary state to
state.
The limited warranties described above are the only warranties offered in connection with
these products. FOUNDATIONS MAKES NO OTHER REPRESENTATIONS OR
WARRANTIES, EXPRESS OR IMPLIED, AND SPECIFICALLY EXCLUDES IMPLIED
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND WARRANTY OF TITLE
AGAINST INFRINGEMENT. FOUNDATIONS SHALL NOT BE LIABLE FOR SPECIAL,
INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND. Some states
do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
\\Dellsrv2\data\COMPLIANCE\Warranties\Consumer Warranty\B 8-01-2011 Changing stations.docx
S TA N D I N G B E H I N D O U R P R O D U C T S
Quality and performance are hallmarks of our products. We guarantee all products will ship free
from defects in material and workmanship. If any product fails to perform under normal use, Ghent
will replace it. At the end of the day, we want our customers to say “That’s Exactly What I Wanted!”
Surfaces are guaranteed for varying terms depending on surface materials:
Years Products
Glass Whiteboards:
• Aria Low Profile Glassboards
• Harmony Glassboards with Standoffs
Porcelain Whiteboards:
• M1 Porcelain Whiteboards
• Impression Whiteboards
• Image Trim Whiteboards
• Proma Projection Whiteboards
Acrylite™:
• Simplicity Whiteboards
Painted Steel:
• M3 Painted Steel Whiteboards
• Phantom Line Whiteboards
Mobile Whiteboards:
• Roam
• Nexus
LINK Powder Coated Steel Products
Ghent Graphics Products
Non-Magnetic:
• M2 Whiteboards
• Cintra Whiteboards
Conference Cabinets
Bulletin Boards
Message Centers:
• Enclosed Bulletin Boards
• Letter boards
Nexus Tablets
Monthly Planners
Display Rails
Easels
2999 Henkle Drive | Lebanon, Ohio 45036 | 800.543.0550 | ghent.com/about
20 YEAR LIMITED WARRANTY FOR LIBRARY FURNITURE
Whether you choose a Hale product in modern, contemporary or traditional style, you
can be assured of the continual high quality that has made us the leading manufacturer
of wood furniture for over 100 years. Should material or workmanship be shown to be
defective, Hale will replace the item without cost, for twenty years for all products with
the exception of any fabrics from the date of purchase. The factory will determine if the
product is defective and decide whether to replace or repair the product.
This guarantee is extended only to the original consumer-purchaser and cannot be
transferred. Damage caused by improper handling or usage, or transit damage, does
not constitute factory defect. Fully loaded furniture should not be lifted or moved.
PO BOX 186 PHONE: 800-873-4253
FRANKFORT, NY 13340 FAX: 315-894-5046
halemfg.com
General Instructions
Specifications: Visit our website at www.Hallowell-List.com for descriptions and specifications. Prices herein are based on standard
construction. Specifications are subject to change without notice.
Shop Drawings: Shop Drawings for approval or file & field use will be supplied upon request only, at no charge for orders of $5,000.00 net
and above. A $350.00 net drawing charge will apply if drawings are required on orders less than $5,000.00 net. Please
add this requirement to your purchase order by noting "shop drawings required for approval" or "shop drawings required
for files and distribution only". Allow 3-4 weeks for preparation of shop drawings when required.
Freight Charges: All product will ship as noted on purchase order. If 3rd party or collect is requested, please specify carrier and if billing is
to be 3rd party, please include your account number with the specified carrier. Orders received without carrier specified
will be shipped via best way prepaid and freight charges will be added to your invoice. Hallowell products cannot ship via
package carrier i.e. UPS, etc with the exception of small parts type orders. Hallowell cannot guarantee quoted freight
rates unless quoted in writing and the quoted amount is included in your purchase order. Quoted rates will not
be guaranteed for 3rd party or collect shipments.
Through special agreements with our carriers, Hallowell will ship prepaid shipments class 70 for both knock-down and
fully-assembled locker/cabinet orders. All-Welded lockers, cabinets and Cubbies ship freight class 100, Hi-Tech and
Rivetwell Shelving ships class 70, Bulk Storage Lockers ship class 77.5 and Portable gates ship class 85. If you request
we ship 3rd party or collect, your account or your customer's account may override our freight class exceptions. Due to the
added space taken up by assembled lockers/cabinets, special head load rates and/or truckload rates may apply when
shipment exceeds 6 pallets. If you have any questions, please contact our traffic department at 866-566-0500.
Prepaid shipments are subject to a $120.00 minimum shipping/handling charge.
Hallowell cannot accommodate "Live Load" requests on production orders.
FOB Point: Hallowell reserves the right to select FOB point based on ship to destination and stock availability unless otherwise stated
on your purchase order. All production items will ship FOB Factory, Deerfield Beach, Florida unless production K.D.
lockers are ordered to ship fully-assembled, in which case Hallowell will utilize the distribution center of it's choice.
Weights: Weights shown are approximate and subject to change without notice.
How To Order: All purchase orders can be placed via fax to 407-464-3610 or via e-mail to Sales@Hallowell-List.com. For information on
becoming an EDI (Electronic Data Interchange) partner, contact us at 866-566-0500 or e-mail Sales@Hallowell-List.com.
All Stock locker orders are to be ordered by 1-wide and/or 3-wide catalog numbers adding the appropriate color suffix as
outlined on each price book page and under Color Policy outlined on page 6. All purchase orders should include the unit
list prices, extended list prices, total list price, applicable discount, applicable escalator, total net price, requested ship
date, project name, complete shipping address and authorized signature. Failure to order as outlined above may result in
delay of processing your order.
Minimum Order: $100.00 net.
Discounts: All orders are to be discounted per the agreement in place at the time order is placed.
Escalation: All orders for future shipment shall include the appropriate price escalator in effect at the time the order is placed.
Failure to include the escalator may result in the delay or rejection of your order.
Terms: 1/2% 10, net 30 days, strictly enforced.
Warranty: All-Welded lockers and cubbies are guaranteed to be free from defects in material and workmanship for the lifetime of the
facility. Plastic lockers carry a 20-year warranty from date of invoice. KD lockers are warranted for two (2) years from date
of invoice. All other products carry a one (1) year warranty from date of invoice.
Changes: Stock product orders changed after being released to the warehouse are subject to a $75.00 net administrative change
order charge in addition to a 30% re-stocking charge (45% for assembled stock locker/cabinet orders). Production
orders cannot be changed after being released to production.
Cancellations: Stock product orders cancelled for any reason more than 24 hours after receipt are subject to a 30% re-stocking charge
(45% for assembled stock locker/cabinet orders). Production orders cannot be cancelled after being released to
production.
Returns: If for any reason, you wish to return your stock product order, please contact our Customer Service
Department at 866-566-0500 or e-mail CustomerService@Hallowell-List.com to obtain a Return Goods
Authorization (RGA). Shipment returned without an RGA will be refused. A 30% re-stocking charge will
apply for all returned knock-down orders (45% for assembled stock locker orders). Production items are
non-returnable.
Claims: It is the responsibility of the receiver to count and log all cartons/materials received prior to signing the freight carrier's
receipt of delivery. Shortage claims must be submitted in writing within (3) days of receipt of shipment and must include
the carton number(s) affected, the "Inspected by" number which is stamped on each carton and a copy of the delivery
receipt properly annotated with shorted cartons if applicable. Damage claims must be submitted in writing within three (3)
days of receipt of shipment and must include carton number(s) affected and a copy of the delivery receipt, properly
annotated with damage details.
All claims are to be submitted to our Customer Service Department via fax at 407-464-3610 or via e-mail at
CustomerService@Hallowell-List.com. Hallowell will file freight claims for prepaid shipments only. Signing for a
shipment complete and without damage relieves the carrier and Hallowell of responsibility. Hallowell cannot be
held responsible for missed delivery appointments.
HSPB2014-1 4
HB Warranty 2017
Warranty Terms Warranty begins from the date item shipped from our warehouse. Metal Carts limited
Lifetime Warranty on Housing/Casing. Electrical 1 year. All other products are 1 year
from date of shipment.
Return Policy RA Required. Returns will be approved at the manufacturer’s discretion. Special Order,
Non-Stock and Custom products do not apply. All returns are subject to 20% Restock
fee. HamitlonBuhl is not liable for return freight fees.
Defective Items Prior approval required with an RA number. Items received within 30 days may or may
not be replaced. It is the manufacturer’s discretion to either replace or repair the item.
If the items has been marked, engraved or altered they will only be repaired under
warranty. If an item is returned and found not to be defective, but in good working
conditions then no credit will be issued for the item and the cost of the return freight
and other applicable fees will be charged to your account. Items received over 30 days
will be repaired under warranty. HamiltonBuhl is not responsible for return freight
charges.
If the item is determined to be misused this will VOID the warranty and the customer is
responsible for shipping the item back and repair charges if approved by the customer.
Additional fees will be charged if applicable. Once received and inspected, approved
credit will be issued within 30 days. Items returned without an RA# will be returned at
senders expense. RA# numbers will only be issued to the dealer of record.
Restock Rate, Non Prior approval required with an RA number, 20% restock charge. Product must be
Defective Products received in perfect condition and in original packaging. If the product is deemed used
or unsalable the product will be returned to sender at senders expense. HamitlonBuhl
is not responsible for return shipping fees.
P.O. Box 400, Malta, OH 43758 · phone 740.962.4885 · fax 740.962.4877
LIMITED LIFETIME WARRANTY
LIMITED LIFETIME WARRANTY: Products manufactured at our facilities and sold after the
effective date of 1 May 2016 are guaranteed against material or workmanship defect from
date of purchase for Limited Lifetime.
During this period we will, at our sole discretion, replace or repair any product that upon its
inspection exhibits defects in material or workmanship.
We reserve the right to require that each of the warranty claim unit(s) be returned to an
address provided by us, packaged complete (all freight prepaid with proof of purchase) for
inspection prior to making a determination as to the validity of a warranty claim.
If warranted, this warranty shall be limited to include replacement unit(s), parts, or materials
only.
This warranty does not cover damage in transit, or damage caused by misuse, abuse, Acts
of God, or variance in grain or color, or temporary variances caused by seasonal conditions,
or texture of finish, other covering materials, or natural anomalies.
(Third-party buyouts, when applicable, such as electronics or other products not
manufactured by us, will be covered under the warranty terms of the original manufacturer of
not less than one year.)
No other warranty is expressed or implied.
5/1/16
4678 N. State Route 60 NW, McConnelsville, OH 43756
info@hannmfg.com · www.hannmfg.com
Hausmann “Peace of Mind” 3-Year Ltd. Warranty (USA & Canada Only)
Hausmann Industries (Hausmann), warrants to the original buyer that each Hausmann product shall be
free from defects in material and workmanship and agrees to remedy any such defect or to furnish a
new or equal part in exchange therefore. Warranty covers parts for three (3) years and covers repairs
for the first year, commencing on date of original shipment. Labor coverage may not include
replacement or installation of small parts or components. Hausmann Customer Service and/or Sales will
determine the technical level of service needed and approve labor coverage on a case by case basis.
This warranty covers defects in materials and workmanship provided such product is used for the
normal purpose for which intended, and damage is not the result of abuse or misuse. We are not
responsible for charges for repairs or other work, without prior written authorization by Hausmann
Industries. We reserve the right to repair or replace defective products at our sole discretion.
This warranty does not include damage resulting from accident and expressly excludes normal wearing
of parts, or defect caused by transportation, accident, fire, flood, alteration, or negligence. Hausmann
Industries shall not be liable for any direct or indirect, incidental, exemplary, or consequential damages
or delay, including damages for loss of income or loss of use.
Hausmann “Peace of Mind” 3-Year Ltd. Warranty (International – all but USA & Canada)
Hausmann Industries (Hausmann), warrants to the original buyer that each Hausmann product shall be
free from defects in material and workmanship and agrees to remedy any such defect or to furnish a
new or equal part in exchange therefore. All Hausmann equipment shipped internationally has a 3 year
limited warranty against defects in material and workmanship. International warranty includes Parts and
Freight only for the first year, and parts only (Ex-Works, FOB factory) in years 2 & 3. Hausmann’s
International warranty specifically does not include labor or any other costs.
This warranty covers defects in materials and workmanship provided such product is used for the
normal purpose for which intended, and damage is not the result of abuse or misuse. We are not
responsible for charges for repairs or other work, without prior written authorization by Hausmann
Industries. We reserve the right to repair or replace defective products at our sole discretion.
This warranty does not include damage resulting from accident and expressly excludes normal wearing
of parts, or defect caused by transportation, accident, fire, flood, alteration, or negligence. Hausmann
Industries shall not be liable for any direct or indirect, incidental, exemplary, or consequential damages
or delay, including damages for loss of income or loss of use.
Warranty
Cipex warrants to the original owner of each new IntelliStage product, for a period of 2 years
form the date of purchase, (provided that it is purchased at an Authorized Intellistage Dealer)
that is free of defects in materials and workmanship and that each product meets or exceeds all
factory published specifications. This warranty is void if the product has been tampered with or
misused beyond reasonable wear, and shall not apply if the product has been physically
damaged. Improper handling, set-up or use of this unit could cause it to fail which could lead to
serious injury or death. Please be sure to read, understand and follow all operating instructions
and weight load information in this manual before using this product. Do not allow children or
untrained persons to use this product. There are no obligations of liability on the part of Cipex
for any personal injuries, death, consequential damage or any other indirect damages with
respect to, loss of property, revenues, profit or costs of removals, installations or re-
installations arising out of, or in connection with, the use or performance of an IntelliStage
product.
Terms and Conditions
Payment Terms: Regular terms are Net 30 days (date of invoice). All invoices are dated the day of shipment. A late payment charge of 1 1/2
% per month, 18% per annum, on past due accounts or the highest amount permitted by law will be assessed. To open an account the names
and addresses of five trades references, your company bank and resale number will be required. If an account has not been established, orders
will be handled on a Proforma, COD or credit card basis. Intensa, Inc. accepts MasterCard, Visa, AMX and Discover for payment.
Intensa will additionally add a 2% fee for any payments made after the 10th billing day of invoice for credit card payments.
Intensa, Inc. reserves the right to assign invoices to a factoring company.
Freight Policy: All freight charges are prepaid and allowed unless noted. Prices are determined by zone location to which is shipped. All ship-
ments are F.O.B. High Point, NC, unless specified. (Title of goods transfers to purchaser when shipment leaves our dock). All orders will be
shipped via best carrier available at time of shipment. Upgrade shipments (Next Day Air, Second Day Air, etc.) are available, contact customer
service for additional shipping charges.
Additional Delivery Charges:
Residential Delivery Charges– Add $10.00 net per item.
Address Correction- Amount billed by carrier.
Definite Delivery Charges for Freight– Amount billed by carrier.
Secured Area Delivers- Amount billed by carrier.
Freight Claims: All shipments should be carefully inspected for damage upon receipt. Any carton damage should be noted on the freight bill or
delivery receipt. Concealed damage requires immediate inspection by carrier within 15 days from receipt of goods. Intensa, Inc.
cannot file a freight claim on behalf of its customers.
Returning Merchandise: Arrangements must be made in writing prior to the return of any merchandise. Please call customer service at (336)-
884-4096 for further information. Unauthorized returns will not be accepted and Intensa, Inc. will not be responsible for any resulting charges
incurred. Only new product in the original carton may be returned per the following restocking charges. Replacement Exam Bed
Tops are custom made and not returnable for credit.
Return Policy Credit
Return with reorder. 75% Plus shipping charges.
Merchandise less than six months. 65% Plus shipping charges.
Merchandise greater than six months, less than one year. 50% Plus shipping charges.
Goods greater than one year. No credit allowed.
Merchandised returned that is unsuitable for resale. No credit allowed.
Intensa, Inc. error in processing can be returned at no charge.
Ordering Information: All orders for product must be submitted on a purchase order via fax or email. No verbal orders will be taken unless
order is prepaid. Payment can be made with company check or credit card (MasterCard, Visa, AMX and Discover ). Contact customer service for
more details concerning prepays. The following information is required on all purchase orders.
Quantity of each model, Model Number, Upholstery Pattern/Color/Laminate and Selection of Options
Caseworks Cancellation-Orders cancelled prior to the start of production are subject to expenses incurred in processing order. No cancellations
will be accepted after the start of production.
Responsibility for Installation-Installation is the responsibility of the purchaser and/or the installer selected by the purchaser. Intensa is not
responsible or liable for damage or injury caused by improper installation, including but not limited to the failure of installers to provide adequate
fasteners and other support for the load imposed by the weight of cabinets and their contents.
Fire Retardant Foam: The standard foam supplied with each Intensa, Inc. product meets the specifications for California Technical Bulletin 117.
California Technical Bulletin 133 available with up-charge.
Intensa, Inc. is dedicated to providing you and your customer with high quality products. In doing so, we reserve the right to improve, discontin-
ue or modify designs with new materials and or manufacturing techniques without prior written notice.
Intensa, Inc.
8
JAYHAWK PLASTICS, INC.
Warranty
Jayhawk Plastics, Inc. guarantees all materials and workmanship for three (3)
years on any product made completely from our proprietary recycled plastic
blend. Jayhawk guarantees all materials and workmanship for (1) year on any
product made of steel, aluminum or a combination of metal and plastic.
The guarantee excludes vandalism, improper use, product alterations, misuse,
negligence, accident, theft, corrosion caused by chemicals, ice or snow damage
and acts of God. The warranty does not cover any product used as a component
of and/or a finished good for a manufactured primary product without the prior
written approval of Jayhawk Plastics.
Jayhawk guarantees against rotting, decay or termite infestation for fifty (50)
years for our plastic products. Any claim under this warranty must be filed within
the warranty time-frame of original invoice date and must be accompanied by the
original invoice or invoice number.
Warranty
Jonti-Craft, Inc. unconditionally guarantees customer satisfaction on all products. If you are
not satisfied with any product, simply call us before it has been used and we will arrange to
have it shipped back to our plant for replacement.
Our Customer Relations Team will be happy to assist you in filing a warranty claim.
Please contact us via email or phone to begin the process. Please be prepared to explain
the problem you are experiencing with your product, including invoice number, purchase
date, and photos and we will guide you through the warranty claim process.
We will also extend the following guarantees against any defect in material or labor, absent
any misuse or damage by the customer. Please note: Jonti-Craft products are for indoor
use only.
LIFETIME WARRANTY
Jonti-Craft® Birch Furniture
Rainbow Accents® Furniture
MapleWave® Furniture
TrueModern® Furniture
YoungTime® Furniture
KYDZ Suite® Furniture
YEAR WARRANTY
Berries® Tables and Chairs
Jonti-Craft® KYDZ Ladderback Chairs
1YEAR WARRANTY
ThriftyKYDZ® furniture
Jonti-Craft® Glider Rocker
*For non-wooden components, please contact Jonti-Craft for specific warranty timeframes.
Kid Essentials® Rugs
Specifications and Warranties
General:
Description: Cut pile area rugs
Dye Method: Injection Dyed
Dye Resolution: 400 dpi
Fiber: STAINMASTER® BCF Type 6,6 2-Ply Nylon
Tufted Face Weight: 26 oz. / sq. yd.
Tuft Bind: Exceeds industry standards
th
Gauge: 1/8
Pile Height: .36 in.
Backing: SoftFlex® Backing System - Eliminates wrinkling and curling
Delamination: Exceeds industry standards
Anti-Soil and Stain Protection: LotusFX Fiber Shield
• Rugs stay up to 30% cleaner and last up to 50% longer
• Sheds liquids, soil particles, and food and beverage stains
Antimicrobial Protection: Impervion® mold, mildew, and odor treatment
• Uses the power of silver to protect against bacteria,
microbes, and odors
Finishing: Bound and serged edges for maximum durability
Origin: U.S.A.
Performance:
Static Electricity: < 3.5 KV (AATCC-134)
Traffic: Residential or commercial use
Indoor Air Qualtiy: Green Label Plus Certified
• Exceeds most stringent IAQ standards
• Complies with California OEHHA guidelines
• Caprolactam free
Flammability:
Radiant Panel: > 0.45 watts/cm2 (ASTM – E648, Class I)
NBS Smoke Chamber: <450 flaming and non-flaming (ASTM-E662 NFPA-258)
Methenamine Tablet: Self-extinguishing (DOC FF-1-70)
Maintenance:
Spot Cleaning: Spot clean with approved carpet cleaner. Follow
manufacturer recommendations. Vacuum regularly.
Professional Cleaning: Hot water extraction.
Warranties:
Lifetime Limited Wear Warranty: Abrasive wear of surface pile guaranteed not to exceed 10%
Lifetime Limited Antimicrobial Protection: AlphaSan® additive uses the power of silver to protect against
bacteria and microbes.
10 Year Soil/Stain Protection Limited Warranty: Provides total fiber coverage to protect against soil and stains.
Static Protection: Built-in static control fiber.
Fade Resistance: Colorfast. Resists discoloration from sunlight. Indoor use only.
Limited Manufacturer Defects Warranty
Specifications are subject to normal manufacturing tolerance.
Sizes are approximate and actual carpet color may vary.
LIFETIME WARRANTY.
OUR PROMISE
JSI warrants to the original purchaser that each piece of furniture will be free from defects in workmanship,
given normal use and care for as long as the original customer owns and uses the product. Normal use is
defined as the equivalent of a single shift, 40-hour work week.
JSI will, at its option, repair or replace with comparable product within the terms of the warranty.
Exceptions to Warranty: This Warranty Does Not Cover:
12 Years (from date of purchase) • Natural variations in color, grain or texture of wood and other
• Wood Seating covering materials over which JSI has no control
• Seating Controls
• Normal wear, color fastness, shrinkage, puddling, wrinkling
• Pneumatic Cylinders
and stretching of upholsteries including fabric, vinyl,
• Laminate Surfaces leather and other textiles. This warranty does not cover any
• Veneer Surfaces defects that may arise in the use of COM or COL upholstery
materials. Textile manufacturer’s warranty will apply.
5 Years (from date of purchase)
• Damages resulting from transportation, improper
• Casters
assembly, installation, handling, accident, user modification,
• Glides
attachments, misuse, or neglect of product care.
• Electric Height Adjustable Bases
• Task Lights • Damage resulting from extreme climate conditions
• Mesh/Knit Materials • Finish damages resulting from normal wear and tear,
• Electrical Components improper maintenance, water damage, exposure to sunlight,
• Foam extreme high or low humidity or temperature,
or other acts of nature.
• Damage created by loading file drawers with anything other
than hanging folders.
JSI makes no expressed or implied warranties to any product and, in particular, makes no warranty of
merchantability of fitness for any particular purpose. JSI will not be liable for any consequential or incidental
damages under this warranty.
CORPORATE OFFICE 800.457.4511 TOLL FREE
225 CLAY STREET 812.482.3204 OFFICE JSIFURNITURE.COM
JASPER, INDIANA 47546 812.482.1548 FAX
Kelvinator Commercial Appliance Warranty Information
Your appliance is covered by a three (3) year limited warranty. For three (3) years from your original date of purchase, Electrolux will
pay all costs, except as set forth below, for repairing or replacing any parts of this appliance that prove to be defective in materials or
workmanship when such appliance is installed, used, and maintained in accordance with the provided instructions. For appliances that
are manufactured with a compressor, an additional two (2) year part warranty is provided for the compressor only.
Exclusions
This warranty does not cover the following:
1. Products where the original serial number has been removed, altered or cannot be readily determined.
2. Normal wear and tear and gradual deterioration.
3. Product that has been transferred from its original owner to another party or moved outside the USA or Canada.
4. Rust on the interior or exterior of the unit.
5. Products purchased “as-is”.
6. Food loss due to any refrigerator or freezer failures.
7. Damage caused at any time during shipment.
8. Service calls which do not involve malfunction or defects in materials or workmanship, or for appliances used other than in accordance
with the provided instructions.
9. Service calls to correct the installation of your appliance or to instruct you how to use your appliance.
10. Expenses for making the appliance accessible for servicing, such as removal of trim, cupboards, shelves, etc., which are not a
part of the appliance when it is shipped from the factory.
11. Service calls to replace appliance light bulbs, air filters, water filters, and other consumables, or knobs, handles, and other cosmetic parts.
12. Surcharges including, but not limited to, any after hours, weekend, or holiday service calls, tolls, ferry trip charges, or mileage
expense for service calls to remote areas, including the state of Alaska.
13. Damages to the finish of the appliance and/or the appliance location that are incurred during installation, including but not limited
to floors, cabinets, walls, etc.
14. Damages caused by: services performed by unauthorized service companies; use of parts other than genuine Electrolux parts
or parts obtained from persons other than authorized service companies; or external causes such as abuse, misuse, inadequate
power supply, accidents, fires, or acts of God.
15. For appliances operated by a concessionaire or vendor in a trailer or other motorized vehicle, or at varying locations, your appli-
ance is covered by a one (1) year, limited parts and labor warranty. For appliances that are manufactured with a compressor, an
additional four (4) year part warranty is provided for the compressor only.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR
REPLACEMENT AS PROVIDED HEREIN. CLAIMS BASED ON IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MER-
CHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE (1) YEAR OR THE SHORTEST PERIOD
ALLOWED BY LAW, BUT NOT LESS THAN ONE (1) YEAR. ELECTROLUX SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF
THIS WRITTEN LIMITED WARRANTY OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF
IMPLIED WARRANTIES, SO THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
If You Need Service Keep your receipt, delivery slip, or some other appropriate payment record to establish the warranty period
should service be required. If service is performed, it is in your best interest to obtain and keep all receipts. Ser-
vice under this warranty must be obtained by contacting Electrolux at the addresses or phone numbers below.
This warranty only applies in the USA and Canada. In the USA, your appliance is warranted by Electrolux Major Appliances North
America, a division of Electrolux Home Products, Inc. In Canada, your appliance is warranted by Electrolux Canada Corp.
Electrolux authorizes no person to change or add to any obligations under this warranty. Obligations for service and parts under
this warranty must be performed by Electrolux or an authorized service company. Product features or specifications as described or
illustrated are subject to change without notice.
297396100 (January 2014)
USA Canada
1.866.738.1640 1.800.265.8352
Electrolux Major Appliances Electrolux Canada Corp.
North America 5855 Terry Fox Way
10200 David Taylor Drive Mississauga, Ontario, Canada
Charlotte, NC 28262 L5V 3E4
Learniture provides furniture and equipment designed
to adapt to the constantly changing educational environment.
1.800.260.2776
Learniture Warranties
While under warranty School Outfitters will repair or replace
any defective part(s) to the original purchaser.
Warranty excludes misuse, abuse, accidental damage, normal
wear and tear, as well as failure to provide reasonable maintenance.
Learniture School Chairs, Stools and Dollies Learniture Laptop Storage Carts
LIMITED WARRANT Y FIVE-YEAR LIMITED WARRANT Y
Learniture school chairs and non gas-lift stools are warranted from All Learniture laptop storage carts are warranted for five years
any defects in design, workmanship, assembly or material for 15 years. from any defects in design, workmanship, assembly or material.
Gas-lift office, task chairs, drafting stools, tablet arm chairs/desks,
café/lunch chairs and stools, and active learning stools for 5 years.
Learniture Science Furniture
Learniture School Desks LIMITED LIFETIME WARRANT Y
All Learniture science furniture is warranted from any defects
LIMITED WARRANT Y
in design, workmanship, assembly or material.
Learniture school desk frames are warranted from any defects in
design, workmanship, assembly or material for 15 years. Plastic
desktops are warranted for 15 years, 10 years on high pressure
Learniture Cafeteria Furniture
laminate tops. Learniture teachers desks are warranted for a lifetime. 15-YEAR LIMITED WARRANT Y
All Learniture cafeteria furniture is warranted for 15 years
Learniture Tables from any defects in design, workmanship, assembly or material.
LIMITED WARRANT Y
Learniture Common Area Furniture
Learniture activity, computer, study carrels, training & seminar tables
are warranted from any defects in design, workmanship, assembly or FIVE-YEAR LIMITED WARRANT Y
material for 10 years. Electric-adjustable height tables are warranted All Learniture common area furniture is warranted for five years
from any defects in design, workmanship, assembly and material for from any defects in design, workmanship, assembly or material.
a lifetime (5 years on motor).
Learniture Lockers, Storage and Shelving
Learniture Boards FIVE-YEAR LIMITED WARRANT Y
LIMITED WARRANT Y
All Learniture lockers, storage and shelving are warranted for 5 years
Learniture markerboards, mobile markerboards and glass dry erase from any defects in design, workmanship, assembly or material.
boards are warranted from any defects in design, workmanship,
assembly and material for a lifetime. Cork boards are warranted
for 5 years.
For more information please visit www.SchoolOutfitters.com
or call us at 1.800.260.2776.
LIFETIME TABLE/CHAIR LIMITED FACTORY WARRANTY
THE MANUFACTURER RESERVES THE RIGHT TO MAKE SUBSTITUTIONS TO WARRANTY CLAIMS
IF PARTS ARE UNAVAILABLE OR OBSOLETE.
1. Lifetime Folding Tables/ Chairs are warranted to the original purchaser to be free from defects
in material or workmanship for a period of 1-YEAR, 2- YEAR, or 10-YEAR (depending on the
model) from the date of original retail purchase. The word “defects” is defined as imperfections
that impair the use of the product. Defects resulting from misuse, abuse or negligence will void
this warranty. This warranty does not cover defects due to alteration or accident. This
warranty does not cover damage caused by vandalism, rusting, “acts of nature” or any other
event beyond the control of the manufacturer.
2. This warranty is nontransferable and is expressly limited to the repair or replacement of
defective product. If the product is defective within the terms of this warranty, Lifetime
Products, Inc. will repair or replace defective parts at no cost to the purchaser. Shipping
charges to and from the factory are no covered and are the responsibility
of the purchaser.
3. This warranty does not cover scratching, scuffing or other cosmetic damage that may result
from normal use of the product. In addition, defects resulting from intentional damage,
negligence or unreasonable use will void this warranty.
4. Liability for incidental or consequential damages is excluded to the extent permitted by law.
While every attempt is made to embody the highest degree of safety in all products, freedom
from injury cannot be guaranteed. The user assumes all risk of injury resulting from the use of
this product. All merchandise is sold on this condition, and no representative of the company
may waive or change this policy.
5. This warranty is in lieu of all other warranties, expressed or implied, including warranties of
merchantability or fitness for use. Neither Lifetime Products, Inc. nor any representative
assumes any other liability in connection with this product.
ALL WARRANTY CLAIMS MUST BE ACCOMPANIED BY A SALES RECEIPT.
REPORT PRODUCT DEFECTS IN WRITING TO:
Lifetime Products In., Attn: Warranty Dept., PO Box 160010, Clearfield, UT 84016-0010 or call (800)225-
3865 M-F 7a.m. to 5p.m MST. Or Email: warrantyclaims@lifetime.com.
Each claim needs a copy of the original sales receipt, a picture of the entire table or chair, and
two different views of the damages. If filing for more than one item please contact Customer
Service Dept. for instructions on how to file your claim.
MODEL NUMBER INDEX 111
Model Number Index
2,3G/GL .........................................6 -D- MD/MU(P) ....................................73 -S-
2LDWP.........................................29 DC/DCB.......................................68 MIC ................................................3 S1/S2/S3 ...........................31-32,34
2PD ..............................................72 DET ..............................................30 MNC ............................................90 S1S ..............................................85
2RP2 ............................................30 DR/DRB .......................................22 MS ..........................................82-83 SB(S)............................................41
2RP3S/4S/3X/4X .........................36 DS ............................................8-10 MT..............................................108 SC/SCN/SC2/SC-A.....40, 42-43,45
3,4,5M/ML ...................................12 DT ................................................63 MTC .............................................96 SGS/SGH ....................................52
3,4,5MLP .....................................29 -E- MTH ...........................................109 SL ...........................................43-46
3,4,5SH-A ....................................50 EA ................................................14 MW/MWLP/MWPB......................87 SPS..............................................72
3DS ................................................8 ERBST .........................................61 -N- SR ................................................66
3ERLG/ERLGL...............................7 ERG/ERGL.....................................7 NB6W ..........................................23 SSB ........................................53-54
3GH ...............................................5 ERLG/ERLGL.................................7 NBB...................................18-19,22 SSF ..............................................53
3IP ..........................................97-98 -F- NBH .............................................19 SSL.........................................46-48
3LG/LGL ..............................4,11,14 FRDB ...........................................52 NBP .............................................63 SSLP............................................48
3MW ............................................87 -G- NBX3 ...........................................21 SSP..............................................54
3SW .............................................88 G/GL ......................................5,6,11 NCB .............................................18 SS-RD..........................................53
4,5,6SH(P)....................................50 GCK .............................................15 NLB..............................................18 SST.........................................54-55
5LML............................................13 GF/GLF ..........................................3 NP/NP2........................................28 SSW.............................................47
5SE ..............................................49 GH .................................................5 -0- ST ................................................42
6BC..............................................83 GLK..............................................15 OE................................................63 SW ...............................................88
-A- GS ..........................................79-80 OT/OTL ........................................34 -T-
ABR .............................................64 -H- -P- T(F/FF) Hand Trucks...............74-77
ABS..............................................60 HC................................................49 PD ..........................................69-72 T1/T2/T3............................31-32,34
AF ................................................67 HE ...........................................23,35 PPT ..............................................32 T500/T700 ..............................20-21
AFPB/LP/CP/PBLP......................86 HEE..............................................23 PSR/PSX......................................89 T800.............................................29
AFS ..............................................60 HRS .............................................49 PT/PTC ........................................68 TB ................................................61
AM ...............................................13 HT ................................................39 -Q- TT.................................................10
APT/APTP ..............................65-66 -I- QC ...............................................88 TW ...............................................78
ASR..............................................66 IBCS ............................................55 -R- -W-
-B- IF/IF1S .........................................84 R ..................................................63 WA/WB/WM ..............................103
BB................................................19 IJP..............................................105 RC/RCS..................................56-57 WCK ............................................81
BC...........................................13,82 IP..................................................97 RCM .......................................58-59 WF .............................................104
BCPB ...........................................85 IPB/ILP.........................................85 RCPB ...........................................57 WG...............................................81
BOP .............................................67 IPH/IPG........................................98 RD/RDP .......................................51 WSE ...........................................104
BR................................................62 -L- RDC/RDCB ..................................52 WSH1/WSH2 .............................102
BRT..............................................61 LC/LCP ........................................64 RDCP...........................................51 WSJ2 .........................................106
BTS/BTX ......................................38 LG/LGL .....................................4,11 RDS .............................................51 WSL2 .........................................102
-C- LGK/LGLK ...................................15 RL ................................................57 WSS2.........................................102
CA(RD)(WD) .................................33 LGLP.......................................14,28 RNB/RNH/RNL.......................16-17 WST1/WST2 ..............................101
CBR .............................................62 LK/LKL......................................3,15 RP3S/4S/3X/4X ...........................36 WSTC ........................................100
CC................................................21 LW/ LDW/ LWP ......................27-28 RPDS/DX .....................................37 WT/WTS .............................105-106
CD................................................25 LWRW ..........................................56 RR................................................56 WTC...........................................107
CH................................................26 -M- RS/RS3 ........................................90 WW ..............................................99
CRT............................................106 MB/MJ/MH/MM (P) ................91-94 RT3/RT4 .................................58-59 WWC .........................................100
CS/CSW ......................................24 MC/MCJ............................91,95-96 WX ...............................................99
CT ................................................25
For more information on Little Giant products visit LittleGiant-USA.com
SPECIFICATIONS: If any particular dimension or
specification is critical, it should be verified at time of
order placement.
CAPACITIES: All capacities are based on Uniformly Manufactured by
Distributed Loads (UDL). Do not exceed load capacities. Brennan Equipment & Mfg. Inc.
730 Central Ave.
WARRANTY: Any product that has been subjected to University Park, IL 60484
normal use for which it is intended and is shown to be Phone (708) 534-5500
defective within one (1) year from date of purchase will FAX (708) 534-5520
be repaired or replaced at seller’s option, provided such www.LittleGiant-USA.com
defect is reported promptly to the manufacturer.
Authorization is required prior to returning.
© Brennan Equipment & Mfg. Co. Inc. 2018: Reproduction of any part or parts herein without written permission is expressly prohibited by law.
WARRANTY
Coverage for the life of each product. Luxor products are covered by a manufacturer's Limited*
Lifetime Warranty against defects and workmanship. Any product that is defective in either materials or
workmanship will be repaired or replaced at the manufacturer's discretion. This warranty does no t cover
damage in transit or any modification to the product by the customer. This warranty is for the life of the
product provided the product is used for its intended purpose and used with weight loads not exceeding
those recommended. This warranty does not cover any problems which result from improper set-up,
unauthorized modification, normal wear and tear, abuse, or environmental damages including fire,
hurricane or floods.
*Rental Applications: Since rental applications do not fall under the category of normal usage, Luxor
will be unable to provide the Lifetime Warranty on units used for rental applications. We will, however,
make parts and/or entire units available at a special purchase price upon request.
*Whiteboards: All Whiteboards are covered by a 10-year warranty.
*Limitations: Regardless of how carefully you use or care for your product, it will eventually show age
and wear, and coverage does not include expected age and wear of products. Neither the consequential
costs of repairing or replacing other property damaged in the event of our product malfunctioning, nor
incidental loss of time, loss of use, etc. damages are not recoverable under this warranty. Some states do
not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you. Other limitations may apply depending on the model purchased. Inquire
with your sales representative for details.
W A R R A N T Y
Creative Colors by Mahar Manufacturing warrantees the serviceability of our products for their intended purpose only.
At our option replacements or repairs, as are due to defects in construction, materials, or workmanship, will be made.
Not covered under warranty are aging or wearing of parts, nor defects caused by abuse, accident, or improper
assembly or installation.
PRODUCT WARRANTY
Cots 10-Years on Frame and Cover, Lifetime on Corners,
Fabric & Seams: Unraveling, Tearing, Ripping, Cracking or Splitting
Eyelets: Coming Apart or Loose from the Cot Cover Fabric
Lace: Unraveling or coming apart
Corners: Breaking or Cracking
Metal Rails: Bending, Rusting or Breaking
Cot & Mat Dolly and Caddy 10-Years on Frame & Cover, 1-year on Casters
Cover & Seams: Unraveling, Tearing, Ripping, Cracking or Splitting
Eyelets: Coming Apart or Loose from the Cot Cover Fabric
Lace: Unraveling or coming apart
Corners: Breaking or Cracking
Metal Rails: Bending, Rusting or Breaking
Casters: Breaking or Cracking
Standard Rest Mats 1-Year
Fabric & Seams: Unraveling, Tearing, Ripping, Cracking or Splitting
Note: Each mat is sold with a dated law tag sewn in the seam. The tags MUST be
left intact for replacement (date verification).
Wall Mount Hanger 10-Years
Bending, Rusting or Breaking
Wood Furniture 15-Years and 1 Year on Casters
Wood: Separating
Trim: Fading or Coming Loose
Tables 5-Years
Wood: Separating
Trim: Fading or Coming Loose
Legs: Bending, Rusting or Breaking
Chairs 10-Years
Frame: Bending, Rusting or Breaking
Seat & Back: Breaking or Cracking
Please contact Creative Colors at 1-800-224-8268 for a return authorization prior to returning product due to
warranty issues.
Limited Warranty
Vinyl Bulletin Boards
Marsh Industries, Inc warrants, for a period of ten (10) years, its Vinyl
Bulletin Board tackable surface to be free of defects in material and
workmanship. Should the Vinyl Bulletin Board tackable surface, under
normal use and maintenance, not retain the original tackable surface during
this period of time, it will be replaced. Marsh Industries, Inc.’s obligation
under this warranty is limited only to furnished without charge to customer
(F.O.B destination), new parts or panels for those shown to be defective
The defective product must be returned by the customer, prepaid, to: Marsh
Industries, Inc., 2301 East High Ave., New Philadelphia, Ohio 44663-5100,
(330-308-8667) for examination. Marsh Industries, Inc.’s warranty does not
included labor or other charges incidental to their removal or reinstallation
of said defective parts or panels. This warranty does not cover replacement
required due to the customer misuse or abuse.
There are no warranties that extend beyond the description on the face
hereof. Any implied warranty of merchantability or fitness for a particular
purpose shall be limited to 90 days from date of shipment or original
installation. Marsh Industries, Inc. shall not be liable for incidental or
consequential damages such as loss of use, inconvenience or delay.
All of our products come with a 1-year manufacturer defect warranty.
Surface Warranty from Ghosting or Staining
Melamine- 1 year
Lacquered Steel- 10 Years
Glass & Porcelain- Lifetime
WARRANTY
All standard products manufactured by Silver Street Incorporated, home of
mediatechnologies®, unless otherwise covered by a product specific guarantee and
or warranty, are guaranteed against defective material and workmanship for a period of five
(5) years from the date of purchase.
Silver Street Incorporated does not warranty any product or hardware which has been
installed incorrectly, exposed to high humidity, moisture and extreme temperatures for long
periods, excessive loads, misuse, abuse or was not manufactured by Silver Street
Incorporated.
We will repair or replace, at our discretion, any defective item without cost to our customer.
This is customer’s sole and exclusive remedy against us. No delay in shipment or delivery
shall give rise to any liability for damages whatsoever. We are not liable for defects caused
by customer or any third party. Customer is not authorized to make any repairs
whatsoever or to deduct any amount from the purchase price.
In no event shall our liability under this warranty exceed the purchase price. In no event
shall we be liable for incidental, special or consequential damages. We disclaim all other
warranties, express or implied, as to any matter whatsoever, including without limitation,
quality, design, performance, specifications, samples, condition, merchantability and fitness
for any particular purpose. No action may be commenced for breach of this warranty more
than six months after the cause of action accrues and any such action may only be brought
in the county of Oceana, State of Michigan.
LIMITED WARRANTY
Midwest Folding Products (MFP) warrants to the original purchaser
of the product that the product is free from defects in material and
workmanship for the following period of time:
FOLDING TABLES
Hexalite® ABS Plastic Folding Tables 10 Years
EF, E and EP Series Plywood Core Tables 10 Years
F Series Folding Tables 3 Years
Xfold, Tri-Height Cocktail and Mobile Buffet Tables 3 Years
CADDIES
UpperZone® Table & Chair Trucks 5 Years
Standard & Heavy Duty Table Caddies 5 Years
Standard Chair Caddies 5 Years
Platform and Riser Caddies 5 Years
STAGES & RISERS
TransFold® Stages and Seated Risers 15 Years
80 Series Choral Standing Risers 15 Years
Transfold® Choral Risers 10 Years
Mobile Stages 10 Years
Skirting, Drapes, Clips and Hook & Loop Tape 1 Year
Accessories, Steps, Guardrails 1 Year
MUSIC STANDS
All Stands 5 Years
This warranty is extended for the period of time after Any repair or replacement under this warranty shall not
the date of purchase by the original purchaser and is extend the warranty period. The foregoing shall con
extended only to the original purchaser of the product stitute the exclusive remedy of the purchaser and the
and may be enforced only by such purchaser. This exclusive liability of MFP.
warranty is not transferable and expires if the product The above warranty is exclusive and in lieu of all other
is resold or otherwise transferred. express warranties whether oral or written, expressed or
This warranty does not apply to any product which implied. No warranty of merchantability or fitness for a
has been altered by anyone other than an MFP particular purpose shall apply.
representative or has been damaged due to ac MFP shall not, under any circumstances or under any
cident, abuse, misuse, misapplication, modifica legal theory, be liable to the purchaser or any other
tion, alteration or improper installation, set-up, care, person for special, incidental or consequential dam
maintenance or repair. MFP does not warrant any ages of any nature including without limitation dam
products, components or parts which are not manu ages to, or loss of use of property, damages for loss of
factured by MFP. profits or revenues or any other damages arising from
MFP will, at its option, repair or replace, free of the original purchase. MFP's liability will in no event
charge, the product covered by this warranty, or a exceed the purchase price of the product.
portion of the product, that is found to be defective in No agent, employee or representative of MFP nor any
material or workmanship during the warranty period. To dealer or other person is authorized to modify this war
make a claim under this warranty, the original purchaser ranty in any respect. The infelicity of all or a part of any
shall provide proof of the date of purchase and notice of the provisions of this Limited Warranty shall not affect
of the alleged defect to: or invalidate any other provision of this Limited War
ranty.
Midwest Folding Products
Customer Service Department
4726 W. 147th Street
Midlothian, IL 60445
GENERAL WARRANTY CARD
MityLite products are warrantied to be free from defects in materials and workmanship under normal use, service, and handling for the following time frames from date of purchase:
Tables
• Reveal Linen-less Tables – Fifteen (15) years. Surfaces not manufactured by MityLite (Wilsonart®, Formica®, & Other HPL products) are governed solely by the guarantees or
warranties of the respective manufacturer(s).
• MityLite ABS Tables – Fifteen (15) years
• Al-13™ Aluminum Tables – Lifetime Limited - As long as the original purchaser owns the product
• Madera™ Laminate Tables – Five (5) years. Surfaces not manufactured by MityLite (Wilsonart®, Formica®, & Other HPL products) are governed solely by the guarantees or warranties
of the respective manufacturer(s). Madera™ Plywood Tables – Three (3) years
• Elevare™ Presentation Tables - Ten (10) years for frame. One (1) year for tabletop. Surfaces not manufactured by MityLite (Wilsonart®, OMNOVA Solutions®, & Other HPL products)
are governed solely by the guarantees or warranties of the respective manufacturer(s).
• Tavolo™ Mobile Presentation Tables - One (1) year. Surfaces not manufactured by MityLite (Wilsonart®, Omnova Solutions®, & Other HPL products) are governed solely by the
guarantees or warranties of the respective manufacturer(s).
Banquet Chairs – Upholstery (Fabric, foam, and seat / backrest inserts) warranty is for one (1) year. Frame warranties range by chair series:
• Galleria Collection (Arris, Ashlar, Capital, Estate, • Comfort Collection (Eon, Encore, Encore HD, Encore • Ingress Collection (Access and Worship Series) - Ten
Lunette, Marquee, Royale, and Grand II Series) - CX, Grand, Classic, Elite, Prestige, Regency, and (10) years
Twelve (12) years Essential II Series) - Twelve (12) years • Holsag Collection - Ten (10) years
Folding & Stacking Chairs
• Mesh•One™ Folding Chairs – Twelve (12) years. Mesh upholstery (Mesh fabric and • SwiftSet® Folding and Stacking Chairs – Twelve (12) years. Upholstery (Fabric, foam,
nylon seat / backrest) warranty is for three (3) years and seat / backrest inserts) warranty is for one (1) year
• OneSeries™ PRO Folding Chairs – Twelve (12) years. Polypropylene seat / backrest • Mesh•One™ Stacking Chairs – Ten (10) years. Mesh upholstery (Mesh fabric and
warranty is for three (3) years nylon seat / backrest) warranty is for three (3) years
• OneSeries™ LITE Folding Chairs – Ten (10) years. Polypropylene seat / backrest • ADAPT Stacking Chairs – Twelve (12) years. Polypropylene seat / backrest warranty is
warranty is for three (3) years for three (3) years
• Flex•One™ Folding Chairs – Ten (10) years. Polypropylene seat / backrest warranty is • SwiftSet® HD™ High Density Stacking Chairs – Twelve (12) years
for three (3) years • Aluminum Chiavari & Napoleon Stacking Chairs – Five (5) years. Upholstery (Fabric,
• Flex-Lite™ Folding Chairs – Ten (10) years. Polypropylene seat / backrest warranty is foam, and seat insert) warranty is for one (1) year. Failure to remove cushions before
for three (3) years stacking frames voids the one (1) year upholstery warranty.
• Meta Stacking Chairs - Five (5) years. Polypropylene seat / backrest warranty is for • DuraMax™ Pro - Resin Folding Chairs – Three (3) years. Upholstery (Fabric, foam, and
three (3) years. Upholstery warranty is for one (1) year. seat insert) warranty is for one (1) year.
Restaurant & Dining Chairs Lounge Seating Upholstery (Fabric, foam, and seat / backrest) warranty is for one (1)
• Metal Frame Chairs – Five (5) years year). Frame warranties are as follows:
• Wood Frame – Three (3) years • Bergen –Three (3) years
• Contoured Wood Chairs – Three (3) years (Seat/backrest One (1) year) • Bergen XL – Three (3) years
• Upholstered Barstools – (5) years – Bergen, Carlisle, Cincinnati, Edison, St. Louis, • Cincinnati – Three (3) years
Memphis (Upholstery warranty is for one (1) year.)
Task Seating Restaurant & Dining Tabletops
• Forum & Domain – Three (3) years. Pneumatic feature is for one (1) year. • Solid Wood and Laminate Tables – Three (3) years
Restaurant & Dining Table Bases - Three (3) years
Other
• Magnattach® .79” Portable Dance Floors – Five (5) years for frame and sub-assemblies, dance floor surface, floor substrate, magnets and aluminum edges and corners. In the case of
customers determined to be rental companies, the customer’s warranty will exist for one (1) year
• Magnattach® 1” Portable Dance Floor – One (1) year for frame and sub-assemblies, dance floor surface, floor substrate, magnets and aluminum edges and corners. 1" Product
purchased after 4/20/2017 does not carry any warranty.
• Mobile Staging – Three (3) years
• VersiFlex™, VersiFold® , VersiWall and VersiVide Portable Partitions – Three (3) years
• Carts – ADAPT, PS, RS, MRCART & Partitions (Versipanel / Versiflex) - Fabricated steel components – Five (5) years. Felt, carpet, neoprene, foam, and plastic protective pieces, as
well as cart casters are warranted for a period of One (1) year. All Other Carts (Table, Chair, Dance Floor & XpressPort) – Fabricated steel components – Twelve (12) years. Felt,
carpet, neoprene, foam, and plastic protective pieces, as well as cart casters are warranted for a period of One (1) year.
• The fabric warranty does not apply toward fabric used in the case of "Customers Own Material" (i.e., material specified by the customer that is not a standard MityLite offering) used in
the manufacture of MityLite products.
• Painted finishes warranty (table frame, table leg, chair frame, cart, etc.) – One (1) year from the date of purchase.
• Al-13 Aluminum Tables, Aluminum Chiavari & Napoleon Stacking Chairs, and DuramaxPro Resin Folding Chairs are intended to be Indoor / Limited Outdoor products. Limited Outdoor
defined as not to be stored outdoors or used for continuous days exposed to the elements. NO other MityLite products are warrantied for Limited Outdoor use.
• MityLite designs specialized carts to improve operational efficiency and protect its customers’ investment. When transporting and storing MityLite tables, chairs, staging, dance floors,
and so forth, product warranties are contingent upon using only MityLite-designed carts. All warranties are voided if it is determined that damages to product were caused by carts not
supplied by MityLite.
These warranties do not cover normal wear & tear to product surfaces or damages as a result of abuse, misuse, vandalism, unauthorized repairs or modifications, defacement, inadequate
inspection or maintenance, neglect, accident, improper application, prolonged exposure to extreme temperature or improper use. MityLite, at its sole discretion and subject to a pro-ration of
use as determined by MityLite, will repair or replace the product, or provide the customer a credit for the value of the product subject to the warranty within a reasonable time following the
receipt by MityLite of such notice of defect.
This warranty is given to the initial purchaser and is valid for as long as the product is owned by the original customer. There are no warranties which extend beyond the description above,
and MityLite makes no other warranties, expressed or implied, regarding its products, their fitness for any particular purpose, their merchantability, or otherwise. MityLite, Inc. does not make
and hereby expressly disclaims any other representation, affirmation, promise, description, sample or warranty of any kind with respect to the product.
The sole remedy against MityLite, and MityLite’s sole liability under this warranty shall be limited to the repair or replacement of the product, in MityLite’s sole discretion. In no event shall
MityLite be liable for the cost of procurement of substitute goods by the consumer, or any special, consequential or incidental damages for the breach of warranty even if MityLite has been
appraised as to the likelihood of such damages occurring. In no such event shall MityLite’s liability (whether based on an action or claim in contract, tort, or otherwise) to the customer or any
part arising out of or relating to its products or the order or delivery of its products, exceed the product purchase price charged by MityLite.
1301 West 400 North, Orem, Utah 84057 USA • 801.224.0589 • 800.327.1692 • Fax 801.224.6191 • mitylite.com • Rev 11/17
Norwood Commercial Furniture provides durable school and
office essentials that never go out of style.
1-800-260-2776
Norwood Warranties
While under warranty School Outftters will repair or replace any defective part(s) to the original purchaser.
Warranty excludes misuse, abuse, accidental damage, normal wear and tear, as well as failure to
provide reasonable maintenance.
Norwood Chairs and Dollies Norwood Stages and Risers
LIMITED WARRANT Y LIMITED WARRANT Y
Norwood task chairs, executive chairs, gas-lift office chairs, All fixed-height portable stages and risers are warranted for 10 years from
stack chairs, café/lunch chairs, and guest and waiting room any defects in design, workmanship, assembly or material. Adjustable-height
chairs are warranted from any defects in design, workmanship, portable stages and risers are warranted for two years.
assembly or material for five years. Folding chairs, folding tablet
arm chairs, and chair dollies are warranted for 10 years. Norwood O°ce and Media Furniture
Norwood Stools LIMITED WARRANT Y
LIMITED WARRANT Y Norwood laminate office desks, office sets, hutches & credenzas, bookcases,
file & storage cabinets, and study carrels are warranted from any defects in
Norwood non-plastic top stools, café stools, and drafting stools are design, workmanship, assembly or material for five years. Lecterns and
warranted from any defects in design, workmanship, assembly or podiums are warranted for 10 years. Metal storage cabinets and steel book
material for five years. Plastic stack stools are warranted for two years. carts are warranted for five years. Indoor wastebaskets are warranted for
three years.
Norwood Tables
10 YEAR WARRANT Y Norwood Carts
All Norwood activity, folding, and training & seminar tables are 10-YEAR LIMITED WARRANT Y
warranted for 10 years from any defects in design, workmanship, All Norwood AV, flat panel, and presentation carts are warranted 10 years
assembly or material. from any defects in design, workmanship, assembly or material.
Norwood Boards Norwood Outdoor Furniture
LIMITED WARRANT Y LIMITED WARRANT Y
Norwood wall-mount markerboards and mobile markerboards are Norwood outdoor picnic tables and benches are warranted from any defects
warranted from any defects in design, workmanship, assembly or in design, workmanship, assembly or material for five years. Outdoor trash
material for a lifetime. Bulletin boards are warranted for 15 years. cans and recycle receptacles are warranted for three years. Bike racks are
Display easels are warranted for 10 years. Indoor enclosed bulletin warranted for three years. Outdoor message centers are warranted for one
boards are warranted for five years. Indoor/Outdoor enclosed bulletin year. Indoor/Outdoor chairs are warranted for one year.
boards are warranted for one year. Cork rolls are warranted for three
years. Lapboards are warranted for two years.
Norwood Classroom Organization
Norwood Art Easels 5-YEAR LIMITED WARRANT Y
10-YEAR LIMITED WARRANT Y All Norwood classroom organization products are warranted for five years
from any defects in design, workmanship, assembly or material.
All Norwood art easels are warranted for 10 years from any defects in
design, workmanship, assembly or material.
For more information please visit www.SchoolOutftters.com
or call us at 1-800-260-2776.
Limited Product Warranty
Casegoods
• 10 years against failure due to materials and workmanship
• Laminate finishes are covered for a period of 5 years
• Veneer finishes are covered for a period of 3 years
• Expandable Table power/data/USB/HDMI unit
EXPPOW1 is warranted for a period of 1 year
Office Seating
• Lifetime on component Parts including pneumatic cylinder, control mechanism, base and casters.
• 3 years on upholstery fabric and foam against wear and deterioration.
• Leather is not warranted against routine scratching and scuffing, as leather is subject to minor blemishes in use.
Ascend Adjustable Height
• 3 years against failure due to materials and workmanship
Metal Filing/Storage
• Limited lifetime warranty against failure due to materials and workmanship
Grain, color and finishes
Reception, Wood Guest and Lounge Seating
• 5 yrs structural integrity of frame • 3 yrs on seating wood finishes
• 3 years on upholstery fabric and Foam against wear and deterioration (except leather)
• Leather is not warranted against routine scratching and scuffing, as leather is subject to minor blemishes in use.
Minor variations in color, texture and grain are a natural part of leather hides, and therefore, are not covered by this warranty.
• C.O.M. Fabrics are not warranted by Office Star Products
Variation of grain and color are natural, inherent characteristics of wood, a living material. This variation is part of the beauty of real
wood and anticipated in wood furnishings. Therefore, OSP Furniture is not warranted to match in grain or color or texture. It is a
natural phenomenon for wood grain to change in color as it ages, and wood finishes are not warranted for color-fastness.
Warranty Exclusions
All warranties are limited to the original purchaser for normal commercial usage defined as a standard forty hour work week by
persons weighing 250 lbs. or less. This warranty will not cover labor, freight, or damage from misuse, abuse, negligence, alteration,
assembly, installation, attachments, accident, vandalism, acts of nature or any other event beyond the control of Office Star
Products. The warranty does not cover cosmetic damage that may result from normal use. Liability for incidental or consequential
damage is excluded. The user assumes all risk of injury resulting from use of this product. When usage is more than 40 hours per
week, a five year warranty on all parts applies.
This warranty applies only to products purchased through authorized OSP Furniture dealers and products sold within the United
States of America and the Commonwealth of Canada. This warranty does not apply to products used for rental purposes. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
www.officestar.net • sales@officestar.net • orders@officestar.net • 800.950.7262
* * * * * CUSTOMERS RECEIVING INSTRUCTIONS * * * * *
INSPECT ON ARRIVAL This product has been inspected and packaged with durable internal packing and external corrugated.
Responsibility for safe delivery was assumed by the carrier at time of shipment. CLAIMS FOR LOSS OR DAMAGE TO THE CONTENTS
SHOULD THEREFORE BE MADE UPON THE CARRIER AS BELOW.
QUANTITY OF PIECES Check quantity of pallets/cartons received versus freight bill. Sign only for items received. NOTE ANY
DISCREPANCIES ON THE FREIGHT BILL AND REQUEST A CLAIM FORM FROM THE CARRIER IMMEDIATELY.
VISIBLE DAMAGE Any external evidence of damage MUST BE NOTED ON THE FREIGHT BILL OF LADING AND SIGNED BY THE
TRUCK DRIVER. Failure to adequately describe external damage may result in carrier’s refusal to honor a damage claim. The form
to submit a claim for the damage will be supplied by the carrier.
CONCEALED DAMAGE OR LOSS Concealed damage or loss is that which becomes apparent only after unpacking the
merchandise. The merchandise may be damaged in transit due to rough and/or excessive handling even though carton may not
show external damage. OPEN ALL CARTONS ALL MERCHANDISE IMMEDIATELY. If damage is discovered upon unpacking,
REPORT THE DAMAGE, IN WRITING, TO THE CARRIER WITHIN 14 DAYS OF THE DELIVERY DATE AND REQUEST AN INSPECTION
REPORT. Cartons and all packing must be held for inspection by carrier. Then, file a claim with the carrier as this damage or
loss is the responsibility of the carrier.
It is the customer’s responsibility to prepay freight on any components returned to the
factory. Return freight on components covered by warranty will be paid by Office Star
Products.
www.officestar.net • sales@officestar.net • orders@officestar.net • 800.950.7262
General Information
Receiving Instructions:
If shipment is received damaged, note damage on freight bill at time of acceptance and file claim for
appropriate damages from the carrier. Be certain to also inspect for proper quantity of pallets/cartons and
visible damage to cartons that may be evidence of concealed damage -- be certain all notations are made on
original freight bill prior to signing. Concealed damage must be reported to the transportation company, in
writing, within 15 days from the date of delivery. Therefore, open all cartons and inspect product immediately
upon receipt. All damaged merchandise claims must be filed directly with the delivering carrier.
Terms of Sale: Net 30 days to firms who have established satisfactory credit: otherwise, payment in advance
will be required. Past due accounts are subject to a finance charge of 1 1/2 % per month or 18% per annum.
Shipping Information: F. O. B. FACTORY
TITLE OF GOODS: Passes to purchaser and our responsibility ceases when shipment is accepted for
transportation by any carrier from our factory. Carrier routing will be established by our Traffic Department if
not indicated on purchaser’s order. All shipments will be on a COLLECT basis unless otherwise instructed on
order. If shipment is received damaged, note damage on carrier freight bill at time of acceptance and file claim
for appropriate damages from the carrier. Concealed damage must be reported to the transportation company
within 15 days from the date of delivery. All damaged merchandise claims must be filed directly with the
delivering carrier.
Returned Goods: Returned merchandise will not be accepted unless authorized in writing prior to return, ship
freight prepaid, in original carton, and if applicable, will be subject to a restocking charge of 20%.
C.O.M. FABRIC: Customers own material. Cost: “B” grade pricing. Fabric shipped pre-paid to Office Star
Products. Customers own material is not warranted. C.O.M. Form must accompany fabric or order.
Note: COM orders are custom, and therefore, not subject to return.
Order Changes and Cancellations: Due to expedited shipping schedules, Office Star Products must limit
customer changes and cancellations. A restocking charge of 20% will be invoiced for any product cancelled or
changed after production has begun. Production normally begins 72 hours after receipt of order.
SPECIFICATIONS ARE SUBJECT TO CHANGE DUE TO MANUFACTURING IMPROVEMENTS. ALL
MODELS SHIP RTA (READY-TO-ASSEMBLE) UNLESS OTHERWISE NOTED. ALL MEASUREMENTS
AND WEIGHTS ARE NOMINAL UPS WEIGHT IS THE DIMENSIONAL BILLING WEIGHT FOR UPS
SHIPPING
TO MAKE A WARRANTY CLAIM
Contact Parts Department via E-mail parts@officestar.net, by Fax 1-909-930-5629, or toll free parts
number 1-800-950-7262, Monday through Friday 8:00 a.m. - 5:00 p.m. Pacific Time. Provide model
number and description of the problem and obtain confirmation number. At its option, Office Star Products will:
a. Supply compatible components of current manufacture.
b. Repair the customer’s component.
It is the customer’s responsibility to prepay freight on any components returned to the factory. Return freight
on components covered by warranty will be paid by Office Star Products.
www.officestar.net • sales@officestar.net • orders@officestar.net • 800.950.7262
Care and Cleaning:
• Vacuum or brush fabrics at least once a week.
• Protect from glaring sunlight.
• Use a damp cloth to clean other surface areas.
• Check screws for tightness, clean and lubricate moving
parts such as chair controls and casters every three
months.
Please Note:
Due to differences in dye batches and variations in
printing as well as viewing environments and uneven
color fading, there will be slight variations in color.
Exact matching may not be possible.
OSP Furniture veneer case goods- Are to be cleaned with a solution of 9 parts water and 1 part rubbing
alcohol. Laminate case goods can be cleaned with the same solution of 9 parts water and 1 part rubbing
alcohol or a non-abrasive cleaner, such as Windex. Always use a clean, non-abrasive, soft cloth.
Natural Wood- Is made up of millions of cells relying on absorption of pigments and dyes. The absorption rate
and capacity of absorption is affected by numerous factors. While each manufacturer has its own processes
and wood types and although they may call their finishes by the same name, all natural wood products are
subject to variations in shade and product from different manufacturer’s and may not exactly match with each
other (i.e. Cherry, Mahogany, etc.).
www.officestar.net • sales@officestar.net • orders@officestar.net • 800.950.7262
Terms and Conditions of Sale
U.S. and Canada
Terms are net 30 days, FOB Worthington, Ohio USA, a service charge of 1.5% will be applied on invoice amounts past due
30 days • All orders for immediate release • No cancellations within 48 hours of acknowledged ship date • Prices, terms &
specifications subject to change without prior notice • Drop shipments not available in Canada • OHAUS Corporation’s
products are warranted against defects in materials & workmanship from date of delivery through duration of the
warranty period. During the warranty period OHAUS will repair, or, at its option, replace any component(s) that proves
to be defective at no charge, provided that the product is returned, freight prepaid, to OHAUS Corporation. All other
approved returns require issuance of a Return Goods Authorization number from Parsippany, NJ, USA and may be subject
to a 20% restocking fee. This warranty does not apply if the product has been damaged by accident or misuse, exposed
to radioactive or corrosive materials, has foreign material penetrating to the inside of the product, or as a result of service
or modification by other than the OHAUS Corporation or an authorized OHAUS Regional Service Center. This warranty
only covers products shipped within the United States and to Canada by OHAUS Corporation to the dealer within the
United States and in Canada. The warranty period for OHAUS products shall begin at the date of shipment to the end-
user, or 3 months from the date of shipment to the dealer by OHAUS Corporation, whichever occurs first. A properly
completed Warranty Registration Form must be received by OHAUS Corporation or product may be registered at www.
ohaus.com within 30 days from the date of purchase to initiate coverage under the warranty. No other expressed or
implied warranty is given by OHAUS Corporation. OHAUS Corporation shall not be liable for any consequential damages.
Outside U.S. and Canada
Payment terms: As per agreement • All prices Ex-Factory, Worthington, Ohio USA • Service charge of 1.5% will be applied on
invoice amounts past due • All approved returns require issuance of a Return Goods Authorization number from Parsippany,
NJ, USA • Restocking fee 20% of dealer net • Minimum order: $50.00 • All orders for immediate release • No cancellations within
48 hours of acknowledged ship date • Prices, terms & specifications subject to change without prior notice.
Business Partner Code of Conduct
OHAUS is committed to conducting its business ethically, legally and in a socially responsible manner. We expect our
business partners and Dealers to share this commitment and we have therefore developed this Business Partner Code of
Conduct. It covers Ethical Conduct, Fair Competition, Environment, Health and Safety, as well as Labor Practices. This code
applies to all your activities in your business relationship with us. It defines the minimum standards of business conduct
we expect you to comply with in your business relationship with OHAUS. You must also comply with all applicable laws,
regulations, and codes of the countries in which you operate. We encourage you to work with your own business partners
to ensure they also strive to meet the principles of this code, or equivalent principles. For more information and to view the
whole code, please visit ohaus.com/business-partner.
Six Month Warranty Three Year Warranty
Starter Series Electrodes Harvard Junior Balances
One Year Warranty TJ611 Balance
Accessories Hand Held Scales SD and Catapult Scales Five Year Warranty
Aviator® Scales Indicators, all models Spring Scales All Other Mechanical Balances
CS & CL Scales JE Emerald and JR Ruby Scales Starter Series Meters Ten Year Warranty
D500 Beam Scales MB25 with MB27 TAJ Scales Triple Beam Pro® Balances
Defender® Scales Navigator® Scales Valor® Scales
CKW Scales Primer® Balance VX / VN Floor Scales
ES Scales PS Scales Weights / Weight Sets
FD Scales Ranger® Scales Y Series Scales
Frontier Mini Centrifuge Scale Bases, all models
Two Year Warranty
Scout® STX , SPX & SJX
Adventurer® Balances MB90 and MB120
Balances
Explorer® Balances Pioneer® and PAJ Balances
Any product not listed above includes a one year warranty
All replacement parts include a 90 day warranty
The following product names, features and services are trademarks owned by OHAUS® Corporation, and are protected by international copyright laws.
Those trademarks followed by (®) are registered trademarks of OHAUS Corp. ; all others are trademarks of OHAUS Corp. The appropriate (®) or (™) mark
should appear with its appropriate name as governed by law. Registered Trademarks: Adventurer®, Aviator®, Catapult®, Cent-O-Gram®, Defender®, Dial-O-
Gram®, Explorer®, Navigator®, OHAUS®, Pioneer®, Primer®, Ranger®, Scout®, Triple Pro®, Trooper®, Valor®, Voyager®. Trademarks: AutoCal™, Caltest™, Champ™,
FillGuide™, Harvard Junior™, InCal™, Maxi-Scoop™, Modular Concept™, Moveable FineRange™, ProgramLink™, QuadraStance™, ScientificStoreroom™,
SmarText™, Traveler™, Weigh the Benefits™. Permission is required to reproduce the OHAUS Logo or OHAUS trademarks for use in printed materials or for
electronic transmission. Please contact OHAUS Marketing Communications for permission.
800.672.7722 www.ohaus.com 104
Warranty
PALMER HAMILTON, LLC warrants that its products shall be free from defects in original material and
workmanship for the period listed below from the original shipment date or substantial completion date. This
warranty shall not apply to normal wear and tear. In the event products are damaged as a result of misuse,
abuse, vandalism, neglect, accident, improper application, and modification or repair by persons not
authorized by PALMER HAMILTON, the company reserves the right to render any warranties null and void.
The company will, at its discretion, repair or replace any defects. Any repair or replacement must be
approved in advance by the factory before any action is taken. There are no implied warranties of fitness or
merchantability, and there are no other express warranties beyond the warranties expressed here.
Product Name / Family Warranty (in years)
(also see limitations and exclusions page)
Mobile, Covey - Cluster Seating & Accessories
Mobile Folding Tables, Wall Pocket Systems,
15 A
T-Rex by Nomad
Recycle & Trash Receptacles, Condiment Centers,
5B
Covey – Cluster Seating
Rally - power hub and power accessories. 1
- table surface, frame and base. 15 B
- wood seats/upholstered seats. 5
Palmer Hamilton Design
Cabinetry, Planters, & Crowd Control Products 5C
Art & Décor Products 5C
Nomad Tables
Aero, Alloy, Story, Sync 5
Parx 1
Re-Load - charging hub, charger and battery. 1 D
- table surface, frame and base. 5 D
Nomad Seating
Chariot - Booths, Settees & GoPanels 5
Buddy Bench 5 B
Encore, Cosmo - Chairs 5
Hive, Daisy - Collaborative Lounge 5 also see Hive Pricer for details
Filo, Kendo, Tiki - Chairs 2
Kurpie - Chairs 1
Spree - Chairs 5
TimberRidge - Chairs 1
All other metal frame stack chairs 2
Other
Carts, Booth Movers, Essay 5
Booth Movers 2
Essay – Library Shelving and Circulation
15
Desks
Umbrella 1
Note: For A,B,C,D and other details, see limitations and exclusions page as it is an integral part of our Warranty Policy.
Page 1 of 2
Palmer Hamilton Warranty 11082017
S:\Warranty\Warranty Policy\Palmer Hamilton Warranty 11082017
Warranty Terms, Conditions, Limitations and Exclusions
General Exclusions/Limitations:
Any frame leg and/or foot glide, bumper, threaded leveling glide, or endcap contained on or within any of Palmer
Hamilton’s products sold (Including Nomad) is considered a normal wear and tear item and not subject to
warranties specified in table on page 1, whether or not footnoted in table. This includes, but is not exclusive
to, any mobile products, chair or stool model NOMAD products, or any HIVE or DAISY collaborative furniture.
Customer warrants that Palmer Hamilton products are suitable for use in their environment and this warranty
does not cover any additional claims resulting in indirect, consequential, or accidental damages to their
environment.
Warranty periods for products are valid for an intended use environment based on an 8 hour per day, 40 hour
per week.
Mobile & Accessories:
A T-Rex – 60”round single flip top table is warrantied for 5 years.
B Products sold in these categories from time to time may include components sourced from independent
vendors and, as a matter of course, will reflect the vendor’s warranty terms, conditions, and duration. The
warranty on these components may be less encompassing than Palmer Hamilton’s stated manufacturer’s
warranty. Claims against these products will be reviewed on a case-by-case basis.
Palmer Hamilton Design:
C Products sold in these categories from time to time may include components sourced from independent
vendors and, as a matter of course, will reflect the vendor’s warranty terms, conditions, and duration. The
warranty on these components may be less encompassing than Palmer Hamilton’s stated manufacturer’s
warranty. Claims against these products will be reviewed on a case-by-case basis.
Nomad Tables:
Alloy – Cast bases and columns are warrantied for 5 years. Indoor particleboard and MDF core tops have a 5 year
warranty. Indoor/outdoor composite tops have a 3 year limited warranty.
D Reload – See Re-Load Operations Manual for details.
Nomad Seating:
Chariot Booth – Frame and fiberglass units are warrantied for 5 years. For fabric upholstered seats or seat backs,
only the warranty offered by the original fabric manufacturer applies. COM or COL fabrics supplied by the customer
are not warrantied by Palmer Hamilton.
Encore and Cosmo Chairs – 5 year structural warranty. For upholstered seats or seat backs, only the warranty offered
by the original fabric manufacturer applies. Does not include wear items (glides, finishes and upholstery).
Spree Chairs – Upholstery treatments and fabrics are subject to warranties offered by the respective fabric
manufacturer.
Daisy - Frame and structure are warrantied for 5 years. For upholstered fabrics, only the warranty offered by the
original fabric manufacturer applies. COM or COL fabrics supplied by the customer are not warrantied by Palmer
Hamilton.
Hive – Because of the extremely custom nature of this product line, please see the Hive Pricer for coverage limits and
exclusions.
Other:
Carts – Warranty is 5 years for structure and workmanship and 1 year for casters. Carts include the Reload Battery
cart, Sync table cart, Aero table cart, Parx table cart, Kendo chair cart, Filo chair cart, and Encore chair cart.
Booth Movers – Warranty is 2 years. Product is used for fixed frame Chariot booths.
Essay – This warranty does not cover ordinary wear and tear or problems caused by abusive or abnormal use,
modification or alteration, improper assembly/installation, failures resulting from inadequate inspection and
maintenance, accident, vandalism, or freights damage. Any incidental or consequential damages, including by not
limited to business losses, personal property damage and third party liabilities are hereby expressly excluded.
Umbrellas – All commercial models are protected by a 1 year manufacturer’s warranty against defects and the
fiberglass ribs are protected against defects for 3 years. Manufacturer offers a 5 year warranty against fade and the
stitching is protected with a 1 year warranty against defects.
All warranty terms, conditions, limitations and exclusions are subject to change without notice.
Page 2 of 2
Palmer Hamilton Warranty 11082017
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Warranty
Paragon Furniture, Inc. (“Paragon”) provides a lifetime structural warranty against defects. Paragon®
warrants that each piece of furniture will be free from defects in material and workmanship, given
normal use and care, for as long as the original purchaser owns and uses the products. Normal use is
defined as the equivalent of a single shift, 40-hour work week.
Subject to the limitations and exclusions herein, Paragon®, at its discretion and as the sole remedy
under the Paragon® Limited Lifetime Warranty, reserves the right to inspect, replace or repair a
defective product or components with comparable product or components free of charge.
To the extent permissible, this Warranty is governed by and shall be construed under, the laws of the
State of Texas to the original purchaser from an authorized Paragon® dealer, and is not assignable.
LIMITATIONS: USE/CARE
Warranty is limited to normal single shift use
Warranty is limited to generally accepted care and maintenance of laminates, hardwoods,
textiles, and whiteboard writing surfaces and are dictated by the materials manufacturer and
passed on accordingly
Laminate, whiteboard, and hardwood surfaces are subject to denting, scratching, staining,
and/or gauging if not properly used and cared for
Laminate, whiteboard, and hardwood surfaces are subject to scratches caused by abrasion,
metal, and/or sharp objects
Laminate, whiteboard, and hardwood surfaces are subject to discoloration, staining, and/or
breakdown of material if exposed to heat or chemicals
Soft seating foam is subject to softening and/or flattening as a result of normal use and/or aging
LIMITATIONS: MATERIALS/COMPONENTS
Work surfaces – 15 years
A&D Highlight and A&D READY® Chairs plastic seat back, plastic seat pan, and plastic
components – 15 years
A&D Crossfit MOTION™ Sit-to-Stand Desk – 10 years
High use items that include, but not limited to moving and wearing parts such as casters, glides,
tablet arms, ganging mechanisms, and plastic and metal accents – 5 years
MOTIV® seating wood frame – 12 years
MOTIV® seating foam padding – 5 years
BLENDER® seating; wood frame and foam padding – 1 year
Pneumatic desk and chair lifts – 1 year
Electrical components – 1 year
Mechanical parts that include, but not limited to drawer and door mechanisms – 1 year
Whiteboard and hardwood materials – Dictated by the material manufacturer
Textiles – Dictated by the textile manufacturer
Electronics that include, but not limited to televisions, and sharing switches – Dictated by the
electronic manufacturer
Non-standard and customization of products
Non-standard and custom products developed by Paragon® will have the warranty period set forth in
the applicable Statement of Work (“SOW”) and will follow the warranty terms set forth in this Lifetime
Limited Warranty unless otherwise specified in the SOW.
WARRANTY EXCLUSIONS
This Lifetime Limited Warranty does not cover product misuse, abuse, or any cosmetic damage.
Paragon® is not responsible for damage arising from failure to follow instructions, and other guidelines
relating to the product’s intended use. Paragon® is not responsible for injury or loss caused by or
associated with the installation and/or use of product in any manner other than in strict conformance
with the instructions set forth in its assembly and installation instructions, technical bulletins and/or
product literature. Paragon® must be immediately advised in writing of any personal injury resulting
from the use of its products.
In addition, Paragon® does not warrant damages or defects to its products under the following
conditions:
An act of God
Unauthorized service or repair and unauthorized changes or alterations of the products
Damage from electrical power problems
Damage caused by peripherals or software
Usage of parts or components not supplied by Paragon®
Damage identified as freight carrier or installer related
Vandalism or from other external sources
Normal wear and tear which is to be expected during course of ownership
Appearance, durability, quality, behavior, colorfastness or any other attribute of Customers Own
Material (COM) or any other non-standard Paragon material specified by the customer after
application to a Paragon product
Natural color variations, color fastness, occurring in laminate, plastics, paints, grain or texture of
wood and other covering materials
Non-compliance with assembly, installation, and maintenance instructions
Product abuse, negligence, misuse, outdoor use, modifications or alterations not authorized by
Paragon or improper care and maintenance of products
Incidental or consequential damages such as lost profits, personal property damage, third party
liabilities, damage to customer’s property, and incompatibility of product with customer’s
flooring or other customer property
So-called “ghost” indentions and similar damage caused by the failure to use appropriate writing
makers or desk or writing pads
Abnormal atmospheric or environmental conditions
Damages to seating products caused by contact with tables, desks, or other surfaces
All warranty claims are subject to Paragon-approved inspections. Disputes may involve independent 3rd
party evaluation.
VARIATIONS FROM WEB IMAGES, SAMPLES, OR PRINTED LITERATURE
Because of the custom nature of Paragon® product, variations can occur over time due to material
availability for example. Therefore, Paragon® will not repair or replace furniture because it differs
slightly from web images, samples, or other printed depictions.
MAKING WARRANTY CLAIMS
Follow these procedures to process warranty issues:
1. Contact Paragon Customer Service (800.451.8546) and provide them with the purchase order
number or acknowledgement number and a detailed description of the warranty issue.
2. Customer Service will determine and pre-approve all resolutions to the claim such as
replacements, parts, and labor charges.
3. Any unauthorized charges will not be the responsibility of Paragon®.
As a furniture manufacturer, we stand behind our craftsmanship and pledge to do everything we can
to resolve any issues you may have within these warranty terms as quickly as possible.
Paragon® has the right to update and change the warranty at any time. Purchase of products from
Paragon® shall be subject to Paragon’s current warranties which can be found at
http://www.paragoninc.com.
This Agreement shall be governed by and construed in accordance with the internal laws of the State of
Texas without giving effect to any choice or conflict of law provision or rule (whether of the State of
Texas or any other jurisdiction).
ANY LEGAL SUIT, ACTION OR PROCEEDING ARISING OUT OF OR BASED UPON THIS TRANSACTION,
WARRANTY, OR THE SALE, RE-SALE OR PURCHASE OF ANY PARAGON PRODUCT MAY BE INSTITUTED
ONLY AND EXCLUSIVELY IN THE FEDERAL DISTRICT COURT FOR THE EASTERN DISTRICT OF TEXAS TO THE
EXTENT THERE IS DIVERSITY OF CITIZENSHIP BETWEEN THE PARTIES TO THE SUIT OR A FEDERAL
QUESTION INVOLVED; OTHERWISE, ANY SUCH LEGAL SUIT, ACTION OR PROCEEDING DESCRIBED ABOVE
SHALL BE FILED IN THE STATE COURTS OF THE STATE OF TEXAS IN COLLIN COUNTY. EACH PARTY
IRREVOCABLY SUBMITS TO THE EXCLUSIVE JURISDICTION OF SUCH COURTS IN ANY SUCH SUIT, ACTION
OR PROCEEDING. SERVICE OF PROCESS, SUMMONS, NOTICE OR OTHER DOCUMENT BY MAIL TO SUCH
PARTY’S ADDRESS SET FORTH HEREIN SHALL BE EFFECTIVE SERVICE OF PROCESS FOR ANY SUIT, ACTION
OR OTHER PROCEEDING BROUGHT IN ANY SUCH COURT. THE PARTIES IRREVOCABLY AND
UNCONDITIONALLY WAIVE ANY OBJECTION TO THE LAYING OF VENUE OF ANY SUIT, ACTION OR ANY
PROCEEDING IN SUCH COURTS AND IRREVOCABLY WAIVE AND AGREE NOT TO PLEAD OR CLAIM IN ANY
SUCH COURT THAT ANY SUCH SUIT, ACTION OR PROCEEDING BROUGHT IN ANY SUCH COURT HAS BEEN
BROUGHT IN AN INCONVENIENT FORUM.
12 N. Charlotte St. Mulliken, MI 48861 Rev 10-05-2017
Limited Warranty
Whether in commercial or residential applications, all products manufactured by Polly Products are
warranted for 20 (twenty) years against defects in materials, workmanship and breakage in
accordance with our published specifications. Polly Products further warranties our recycled plastic
components not to rot, split, crack or splinter during this period.
The above warranties commence on the date of invoice issued from Polly Products. Should
any failure occur within the warranty period, please notify Customer Service by emailing
customerservice@pollyproducts.com or calling 517-649-2243. Polly Products shall, upon
written notification (which must include a description of the failure, a copy of your
invoice/sales receipt and supporting pictures documenting a failure), verify the reported
defect and issue an RMA (Return Materials Authorization). At our discretion, Polly
Products will either repair the defective part(s) or supply a new part(s) within 60 days.
Polly Products shall, at its expense, deliver the repaired or new part(s) to the customer’s
location; Polly Products shall not be responsible for providing nor incur the cost of labor to
remove the defective part(s) and install any repaired or new part(s). All replacement parts
shall be guaranteed for the balance of the original warranty period. Return of the
defective/failed part(s)s is required within 14 days of receipt of replacement(s), using the
packaging the replacement(s) was shipped in. Instructions, which include a call tag for our
carrier, will be inside the replacement package. Please be sure to fully tape/secure the
carton, so we may recycle the returned part(s) at our facility.
The warranty is valid only if the products have been assembled and installed as per Polly
Products instructions provided with each shipment, and if the products have been properly
maintained and inspected annually. This warranty does not cover claims for items that
have been subjected to misuse, neglect, accident (including storm or fire damage),
vandalism, fading or color-match between dye lots, or that have been modified, altered, or
repaired by anyone other than Polly Products or its authorized representative.
This warranty is exclusive and is in lieu of all other warranties, whether express or implied,
including, but not limited to, any warranty of merchantability or fitness. In addition, no
other warranty, oral, written, or implied, may be substituted for the warranty stated above.
To the extent permitted by law, Polly Products shall not be liable for any incidental or
consequential damages.
All claims made under the terms of this warranty must be received in writing via U.S. mail
or email, and must include: 1) a copy of the original invoice and 2) supporting pictures.
Claims must be sent to Polly Products, 12 N. Charlotte St., Mulliken, MI 48861, or
customerservice@pollyproducts.com.
877-609-2243 www.pollyproducts.com Fax 517-649-2284
THE POPULAS FURNITURE LIFETIME WARRANTY
At POPULAS we love making high quality furniture for our customers. All of our environmentally-friendly
manufacturing processes happen in the United States, and our products are built with durable US made
steel, aluminum and wood products. To back up our pledge of quality, we offer a Lifetime Warranty on
many of our products.
The POPULAS Furniture Limited Warranty covers defects in materials and workmanship in selected
products that are sold to POPULAS Furniture customers. The warranty period lasts for the lifetime of the
product after receipt. We will repair or replace any product component or product that is deemed to be
defective by a Populas representative.
Lifetime Warranty does not cover: damage to any product caused by improper use, application or
installation; changes in the look of any finish over time due to normal aging; damage to any finish
caused by improper cleaning, maintenance or exposure to corrosive elements; normal wear and tear,
which includes scuffs and areas of heavy wear; incidental or consequential damages, including labor to
replace parts or products, repair of hydraulic hoses or recharge of hydraulic fluid for the Accella™ and
Infinity™ series products.
Products not covered by the Lifetime Warranty:
• Motorized and electrical components included in the Vox™, Infinity™ and Approach™ brand of products
are covered by a Five (5) Year Limited Warranty.
• The gas piston included in the GPP models is covered by a Five (5) Year Limited Warranty.
If you think an item may be defective, please contact Customer Service at
1-800-957-2720 or customerservice@populasfurniture.com.
WARRANTY 2018
Please Note: Mayline®—Safco® does not require the customer to fill out a warranty
registration card. Please keep all purchase documents for the product in event the
warranty is needed. Contact our Customer Care team for any warranty assistance
at info@safcoproducts.com or (888) 971-6225.
Our warranty is a way of pledging excellence in the quality of our products. It is a
way of protecting our customer’s investments and continuing product improvement.
Mostly, our warranty is a way of extending our dedication to our customers.
LIMITED LIFETIME WARRANTY
Safco warranty obligation: We pledge to repair or replace, at Safco’s option, any
Safco product or component that is defective in material or workmanship for as long
as you, the original purchaser, own it. This warranty is subject to the provisions
below.
LIABILITY LIMITATIONS
The following listed parts, components and supplies are covered under warranty in
accordance with the below schedule following the product purchase date.
One Year: Mogo Seat
Ten Years: Seating controls and cylinders, Rumba™, Cha-Cha™, Tango™
and Electric Height-Adjustable Table Series laminates. AlphaBetter® Phenolic
and Kydex® tops.
Five Years: Glides, casters and polymer-based components, user-adjustable
work surface mechanisms, seating upholstery fabrics, foam, laminates, veneer
finishes and other covering materials, drawer glides, controls and guides that
are in contact with moving parts, AlphaBetter® patented Pendulum™
Swinging Footrest Bar and electrical components.
Three Years: Outdoor Products (Entourage™, Evos™, Canmeleon™,
Cogo™).
WARRANTY SUBJECT TO EXCLUSIONS
Exclusions pertaining to this warranty are as follows but are not limited to:
Product or product components utilized with the intent to rent or lease.
Safco Products| 9300 West Research Center Road | Minneapolis, MN 55428 | tel: 888.971.6225 | fax: 763.971.1525
Freight damages: Safco is not liable for any product damages sustained during
shipping or handling operations. Safco provides specific policies and
requirements regarding shipping and handling, and reserves the right to review
and address product distribution matters separately.
Normal wear and tear.
Product negligence: A product is not considered defective upon improper
installation, or misuse of the product or its components.
Alterations or attachments to the product that were not approved by Safco.
All COM fabric is not covered under this warranty.
All corrugated products or components.
Use of non-multiple shift products for multiple shifts.
Products used for rental purposes.
Safco's warranty obligation is limited to normal use upon receipt of our products.
Normal commercial usage for seating is defined as the equivalent of a single shift,
forty (40) hour workweek. To the extent that a seating product is used in a manner
exceeding this, the applicable warranty period will be reduced in a prorata manner.
Models warranted for multiple shifts:
Task Master® Industrial Series
Soft Tough™ Series
WorkFit™ Polyurethane Series
Uber™ Series (500 lbs.)
Alday™ Intensive-Use (500 lbs.)
Vue™ Intensive-Use (500 lbs.)
WARRANTY PROCEDURES
Please follow the warranty procedures described below to ensure apt and responsive
service.
1. Once a defect has been discovered, the original purchaser must contact Safco
immediately (within 30 days of defect detection), in writing, with the serial
number(s) (if applicable), date code and model number from the product(s) in
question.
2. Upon inspection of the product(s), Safco will collect all relevant information
necessary for review of the request.
Safco Products| 9300 West Research Center Road | Minneapolis, MN 55428 | tel: 888.971.6225 | fax: 763.971.1525
3. Product replacement, replacement parts and repairs will be authorized by a
Customer Care representative if acknowledged to be necessary under product
warranty eligibility conditions.
SPECIFIC LIMITATIONS REGARDING COLOR VARIATIONS, FABRICS
AND FINISHES
Natural products have varying grains and colors. Due to such natural variations
occurring in materials such as wood and leather, these characteristics are not
considered defects. Safco does not warrant the color-fastness or matching of colors,
grains or textures of such materials. Materials supplied, selected or provided by the
customer (COM) are not warranted.
Buyer is responsible for freight to and from factory on all warranty claims. Any
description of the goods sold hereunder, including any reference to Buyer's
specifications and any description in catalogs, circulars and other written material
published by Safco is for the sole purpose of identifying goods and shall not create an
express or implied warranty that the goods shall conform to such description.
There are no other warranties, and Safco disclaims all implied warranties including
warranties of merchantability, fitness for a particular purpose and freedom from
patent infringement. No agent, employee or representative of Safco has any authority
to bind Safco to any affirmation, representation or warranty except as stated herein.
Safco shall have no liability for indirect, incidental, consequential or special damages
of any kind. These limitations are agreed allocations of risk. Under no circumstances
shall Safco's liability with regard to the sale or use of the products exceed the
purchase price paid by the buyer for the products. Terms and conditions of this
warranty are subject to change without notice.
Safco Products| 9300 West Research Center Road | Minneapolis, MN 55428 | tel: 888.971.6225 | fax: 763.971.1525
LIMITED WARRANTY
Sandusky Lee Corporation warrants the following are free of defects in materials and workmanship.
5 Years Limited from the Date of Purchase:
Elite Series, Transport, System Series, Stainless Steel, Modular Storage System,
Pull Out Shelf Cabinet, Bookcases, Book Trucks, Cubby Organizers, Computer
Cabinets, Tablet Security Cart, 600 & 800 Series Lateral Files, Vertical Files,
Steel Desks, Wall Cabinets
1 Year Limited from the Date of Purchase:
Classic Series, Value Line, Lockers, Wall Mount Laptop Cabinet, Carts &
Stands, 400 Series Lateral Files, Steel Shelving (Edsal)
1 Year Limited
ALL IMPORTED PRODUCTS
The SOLE AND EXCLUSIVE REMEDY for such defects is the repair or replacement of a defective cabinet
or parts thereof by Sandusky Lee Corporation or, at Sandusky Lee Corporation option, refund of the purchase
price upon return of the cabinet to Sandusky Cabinets, Inc.
This warranty shall not apply in the event the products are damaged as a result of misuse,
neglect, accident, moisture, improper application, improper assembly, or assembly not in
conformity with the instructions of Sandusky Lee Corporation failure to abide by safety
precautions prescribed by Sandusky Lee Corporation or modification or repair by persons not
authorized by Sandusky Lee Corporation.
Sandusky Lee Corporation makes no express or implied warranties of any kind or nature
except as expressly provided herein. There are no oral agreements or oral warranties
collateral to or affecting this written warranty. THIS WARRANTY IS IN LIEU OF ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED. IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS ARE EXPRESSLY DISCLAIMED.
SANDUSKY LEE CORPORATION LIABILITY FOR ANY CLAIM HEREUNDER
SHALL IN ALL EVENTS BE LIMITED TO AND NOT EXCEED THE PURCHASE
PRICE OF THE PARTICULAR PRODUCT IN WHICH THE ALLEGED DEFECT
OCCURRED. LIABILITY FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES IS
EXPRESSLY DISCLAIMED.
Buyer assumes all risk and liability resulting from the use of the Cabinets whether used singly or in combination
with other goods.
UNLESS ANY PORTION OF THE ABOVE IS CONSIDERED UNENFORCEABLE OR
UNLAWFUL UNDER APPLICABLE LAW, THIS LIMITED WARRANTY SHALL APPLY
TO ANY AND ALL PURCHASERS AND/OR USERS OF THE ELITE, SYSTEMS,
TRANSPORT, CLASSIC, AUDIO VIDEO AND COMPUTER CABINETS.
P.O. Box 1089 , Mooresville, IN 46158 , 800-733-8073, www.affinis.biz
SecoSelect
Manufacturer’s Limited Warranty
EQUIPMENT INSTALLED IN THE U.S.A. AND CANADA
Subject to the terms, conditions and limitations herein, SecoSelect warrants to the
original purchaser that its equipment, as originally supplied, is free from defects in
materials and workmanship, and will perform adequately under normal use and service.
Standard Warranty
SecoSelect will replace or repair any part or parts found to be defective in material or
workmanship for a period of one (1) year from date of installation, or a maximum
of (18) months from the date of manufacture.
Warranty labor coverage at SecoSelect’s standard rates during normal weekday
business hours is provided to repair or replace any component found defective under
the terms of the SecoSelect warranty for a period of one (1) year from the date of the
original installation. Overtime, weekend, and holiday premiums will be the responsibility
of the buyer.
Portable equipment (equipment with cord and plug with a weight of 70 pounds or less)
must be taken or shipped, freight prepaid, to the nearest SecoSelect Authorized
Service Representative or returned to the factory for warranty repairs. The following
products fit this category: R4, R4S, R19, R19S, R19GD, RS3-AL, H3-AL, S1, S1S,
HA1250, HA1500, HA1750, and any other unit 70 pounds or less (“Portable
Equipment”).
This warranty applies only to the original purchaser at the original installation location.
All warranty work must be performed by a SecoSelect Authorized Service
Representative or at SecoSelect’s manufacturing facility. All warranty parts must be
OEM and obtained through a SecoSelect authorized parts distributor.
This Limited Warranty does NOT cover claims relating to; (i) installation or connection
to improper utilities, or use contrary to instructions furnished by SecoSelect; (ii) normal
care and maintenance. This includes, but is not limited to: calibration of thermostats
and controls, adjustments to doors, hinges, springs, and replacement of acrylic,
synthetic, silicone, or rubber products, trim items, casters, accessories, electrical cords,
and fuses; (iii) equipment failure caused by inadequate water quality, improper
cleaning, harsh chemicals or acids; (iv) instances where the equipment has been; (a)
altered or repaired other than by a SecoSelect Authorized Representative, (b)
damaged due to misuse or misapplication, neglect, abuse, accident, fire, flood, riot or
acts of God, (c) used other than in accordance with the procedures and instructions
contained in the Operator’s Manual, or (d) damaged during transit or delivery.
If, upon inspection by SecoSelect or its Authorized Service Agency, it is determined
that this equipment has not been properly installed, the warranty will be void.
If the nameplate or other identifying marks have been removed, defaced or changed or
the unit has been repaired or altered by persons other than expressly approved by
SecoSelect, the warranty will be void.
When any situation occurs which voids the warranty, the manufacturer shall not be
liable for any damage to any person or any property which may result from the use of
the equipment thereafter. Warranty is limited to SecoSelect manufactured products
only and does not apply to other equipment which may be connected to or installed
within.
Enhanced Five Year Warranty
SecoSelect has enhanced the warranty for all machines purchased after February 1,
2019. All such machines will carry a five (5) year “bumper-to-bumper” parts
warranty, and a one (1) year labor warranty provided customer selects and completes
SecoSelect’s Total Delivery service (TDS) for a one-time fee of $575.00. Total delivery
service (TDS) is subject to availability based on location and situation. EC, VC, and
portable equipment, as defined herein, are not eligible for the Enhanced Five Year
Warranty.
Premium Ten Year Warranty
At the time of purchase after February 1, 2019, for a one-time fee of $599.00,
customers may further extend the warranty to become ten (10) year “bumper-to-
bumper” parts warranty and a one (1) year labor warranty provided customer selects
and completes SecoSelect’s Total Delivery service (TDS). EC, VC, and portable
equipment, as defined herein, are not eligible for the Premium Ten Year Warranty.
THE FOREGOING LIMITED WARRANTY IS EXPRESSLY MADE IN LIEU OF ANY
AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION ANY IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE. THE ORIGINAL PURCHASER’S ONLY REMEDY IS
THE REPAIR OR REPLACEMENT OF THE DEFECTIVE EQUIPMENT OR PARTS
PROVIDED ABOVE. IN NO EVENT SHALL SECOSELECT BE LIABLE FOR ANY
AMOUNT EXCEEDING THE PURCHASE PRICE. UNDER NO CIRCUMSTANCES
SHALL SECOSELECT BE LIABLE FOR LOSS OF PROFITS, LOSS OF BUSINESS,
DAMAGE TO PROPERTY, OR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Ver 02-19a
TERMS AND CONDITIONS
ADDITIONAL WARRANTY GUIDELINES:
LIMITED WARRANTY A factory issued Service Authorization Number must be obtained
Silver King warrants to the original purchaser of Silver King prior to work being performed under the labor warranty. Call your
refrigerated equipment that the equipment shall be free from supplier or Silver King. Claims submitted without a Service
defects in material and workmanship under normal use and service Authorization Number will be paid at Silver King’s discretion.
as outlined in the Technical Manual. This limited warranty shall The labor warranty includes standard straight time labor charges
apply for a period of three (3) year from the date of original in accordance with Silver King’s Labor Warranty Guidelines and
purchase or 42 months from date of production. This applies to reasonable travel time, as determined by Silver King.
General Market Refrigeration units and excludes all Dispensing
and Custom Holding Refrigeration or special Key Customer Silver King may, at their discretion, request photos during or
Contracts. Those terms are conditional at time of sale or contract. prior to service being dispatched to validate an assumed
The Compressor will carry an additional two (2) year warranty. All technical issue. Failure to comply with the request may result in
warranties are subject to specific limitations outlined below. the cost of service being the responsibility of the service
requestor/site.
This limited warranty does not apply to repair or replacement
required as a result of carelessness, neglect and/or abuse, The warranty does not cover original installation, startup,
including improper installation, incorrect voltage supply, tampering normal adjustments or maintenance. Normal adjustments and
with or altering components and/or equipment or failure to perform maintenance include, but are not limited to; temperature control
proper maintenance. Warranty also excludes consumables or adjustments, temperature indicator calibrations, coil and filter
replacement components such as shelving, trays, gaskets, etc. cleaning, condensate drain cleaning.
Equipment damaged in transit, by fire, flood or an act of God is
not covered. At any time the units shell is compromised by adding A second service call for a related failure is not covered.
excess weight or adhering non-approved components to its
frame, the warranty will be voided. This limited warranty does not Use of refrigerants other than specified on the equipment serial
include freight, handling, installation, labor (following the one (1) plate voids the warranty. All claims must include; model and serial
year labor warranty period) or other incidental or consequential number of equipment, date of purchase, date of failure, and a copy
costs including product and/or economic loss. This limited of the service invoice detailing the defect and service performed.
warranty is in lieu of all other warranties, express or implied, No claim will be processed without this information. All claims must
including those of merchantability, and is non-transferable. Specific be filed within 60 days from date of service.
provisions of this limited warranty are as follows:
PRODUCT ORDERING INFORMATION
90 DAY YEAR PARTS WARRANTY Call us toll free at 1-800-328-3329 or 1-763-923-2441 Fax us at
Silver King warrants to the original purchaser of new Silver King 1-763-553-1209
equipment that such parts thereof will be free of defects in
material and workmanship, under normal use and service, for a Visit www.silverking.com for stocking distributor, equipment specs
period of 90 days from the date of original and current price list for your area.
purchase, subject to all terms and conditions herein.
SERVICE / PARTS ORDERING INFORMATION
FIVE (5) YEAR COMPRESSOR WARRANTY Call us toll free at 1-800-328-3329, prompt 3
Silver King warrants to the original purchaser for a period of
five (5) years from the date of original purchase or 66 months TERMS AND CONDITIONS
from the date of shipment from the factory, whichever comes • This price list and conditions are effective January 1, 2018 and
first, that it will replace the compressor with one of similar supersedes all previous price lists.
design and capacity, exclusive of delivery and installation • All prices reflect payment in U.S. Dollars.
charges, if it is found to Silver King’s satisfaction to be inefficient • Prices do not include any freight, duty, or taxes.
or inoperative due to defects in material or factory • Pricing subject to change without notice.
workmanship. It is the owner’s responsibility to return the • No returns are accepted without prior written approval from the
serial plate of the defective compressor, or at Silver King’s factory. An RMA (Returned Merchandise Authorization) form
option the complete compressor, to the factory. Failure to do so must be completed and then approved by Silver King. Please
will void the warranty. contact Silver King for details. Restocking fee will apply.
• All electrical equipment is single phase.
This warranty is limited to repairing or replacing any parts that, • Prices, designs, and specifications are subject to change
at Silver King’s discretion, are deemed to be defective within the without notice.
time period covered by this warranty. The 90 day parts warranty • Payments via credit card are subject to a 3%surcharge.
covers reasonable freight and handling charges. It does not cover
special handling charges or expedited means for trans-port. Use of
non-OEM parts may, at Silver King’s discretion, void this warranty.
If approved, warranty credit for non-OEM parts will be issued at the Silver King
OEM cost. Replacement parts sold separately are warranted for 1600 Xenium Lane, Plymouth, MN 55441-3706
90-days from date of purchase. www.silverking.com • 1-800-328-3329
© Silver King 2018 Prices Subject To Change
TEN YEAR LIMITED WARRANTY - FURNITURE
THREE YEAR LIMITED WARRANTY - ELECTRICAL COMPONENTS
Smith Carrel, Inc. warrants its furniture to be free of all defects in material and workmanship that
may arise within (10) years from the date of purchase. Three (3) year limited warranty on
electrical components. This warranty does not cover defects caused by apparent misuse,
abuse, or inadequate maintenance of the product. Smith Carrel, Inc. will repair or replace, at its
option, any portion of the product that is found to be defective under the terms of this warranty
without cost to the purchaser.
THERE ARE NO IMPLIED WARRANTIES OF FITNESS OR MERCHANTABILITY, AND
THERE ARE NO OTHER EXPRESS WARRANTIES BEYOND THE WARRANTIES
EXPRESSED HERE.
All incidental or consequential damages which may arise, including but not limited to business
loss, personal property damage, and third party liabilities are hereby expressly excluded.
Smith Carrel, Inc. will be liable under this warranty only for the cost of, or at its option, the repair
or replacement of defective products.
Limited Lifetime Written Warranty
Southern Aluminum’s expertise in design and manufacturing has always set the highest standards in our markets and we
want you to be confident in our time-tested and functionally proven products. We guarantee our products to be free from
manufacturing defects for as long as you own them. This includes the functional and mechanical performance of each product
as used in the conventional purposes and application. This warranty does not cover normal wear and tear. There does not
exist any known surface material or surface treatment, whether manufactured by Southern Aluminum or any competitors/
manufacturers, which is completely scratch resistant. Southern Aluminum does not warranty scratches, gouges and other
physical damage to the tabletop finish caused by transport, storage and use (misuse).
We provide instructions and teaching aids (DVD video, posters, hard copy instructions) regarding the care and maintenance of
our products. In addition, Southern Aluminum offers specially designed and engineered heavy-duty table carts that reduce the
likelihood of or eliminates the damage that conventional table carts can produce.
Some surface materials (Wilsonart, Formica and other HPL laminate products; stage carpet) are not manufactured
by Southern Aluminum and are governed solely by the guarantees or warranties of these manufacturers. In addition,
discoloration due to harsh cleaners, blemishes, scratches and deterioration to HPL laminates are not covered.
In the unlikely event of a warranty issue after your products are in use, we will replace or repair the product(s) at our discretion.
The Linenless Table Company
800.221.0408 www.southernaluminum.com
Certificate of Warranty
SportsPlay Equipment, Inc.
8505 Delmar Blvd, Ste G, St. Louis, MO 63124
(314) 389-4140 (800) 727-8180 Fax (314) 389-9034
www.sportsplayinc.com
Lifetime* Warranty is offered on the following:
•Aluminum Domes
•Aluminum Rings
•Spring Rider Aluminum Ponies
•Cast Aluminum Backboards
Metal Modular Units/Components:
Limited Lifetime* Warranty
•Steel Support posts
•Aluminum clamps
Limited 15-year Warranty
•Main support materials
• Decks
Limited 10-year Warranty
•Plastic components
Limited 3-year Warranty
•Fun Center polyethylene and plastic components
Limited 1-year Warranty
•All products not listed above.
*Lifetime warranty pertains to the life of the equipment. The LIFETIME warranty for
Aluminum Fan Backboards only applies to aluminum fan backboards in which the goal is mounted directly
to the post as recommended by the manufacturer and installed per manufacturers instructions. The warranty
will be voided for all backboards not installed per these requirements. Use of any other attachment method
will void all warranties written, expressed or implied.
If any of these products are damaged under normal use conditions, return the broken parts to Sports Play
Equipment, Inc. at their St. Louis, Missouri plant. SportsPlay will send you a brand-new replacement part.
You pay only the return and outbound freight.
Repair/Replacement orders for warranted products will be for the component part only.
(Not the entire product.) Contact your SportsPlay distributor for a return authorization.
Warranties apply to structural failure caused by defective materials or defective workmanship, and with
normal use and proper maintenance and installation. Damages from misuse, vandalism, lack of
maintenance, improper installation, unauthorized repairs or modifications, acts of God or acts beyond
SportsPlay’s control, or cosmetic issues such as scratches, dents or fading of colors, are not covered by the
warranty, nor does the warranty cover the cost of freight or labor for removal and installation of repaired or
replacement parts.
Warranties are limited to repair or replacement of defective parts. A repaired or replacement part is covered
only for the original warranty period. All warranties begin on the delivery date of the goods. Warranties are
non-transferable and only apply to end users who purchase new products directly from SportsPlay or an
authorized SportsPlay distributor for personal or business use and not for purpose of re-distribution or re-
sale.
NO OTHER WARRANTIES APPLY. SPORTSPLAY EXPRESSLY DISCLAIMS ALL OTHER
WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE ABOVE
WARRANTIES EXCLUDE ANY LIABILITY OTHER THAN AS EXPRESSLY STATED
INCLUDING, BUT NOT LIMITED TO, ANY INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL OR PUNITIVE DAMAGES.
Sprogs supports young children by providing furniture that
fosters developmental growth.
1-800-260-2776
Sprogs Warranties
While under warranty School Outftters will repair or replace
any defective part(s) to the original purchaser.
Warranty excludes misuse, abuse, accidental damage, normal
wear and tear, as well as failure to provide reasonable maintenance.
Sprogs Chairs, and Stools Sprogs Wood Furniture
LIMITED WARRANT Y LIFETIME LIMITED WARRANTY
Sprogs classroom chairs are warranted from any defects in design, Sprogs Baltic birch and maple wood furniture is warranted from any
workmanship, assembly or material for 15 years. Indoor/Outdoor defects in design, workmanship, assembly or material for life.
chairs are warranted for 20 years. Stools are warranted for five years.
Sprogs Room Dividers
Sprogs Tables THREE-YEAR LIMITED WARRANT Y
LIMITED WARRANT Y
Sprogs portable room dividers and partitions are warranted for three
Sprogs activity tables, and collaborative tables with Gray Nebula tops years from any defects in design, workmanship, assembly or material.
are warranted for 15 years from any defects in design, workmanship,
assembly or material. Collaborative tables with whiteboard tops are
warranted for 10 years.
Sprogs Playground Equipment
LIMITED WARRANTY
Sprogs Cots & Rest Mats Sprogs outdoor playground equipment is warranted from one to 10
LIMITED WARRANT Y years from any defects in design, workmanship, assembly or material.
Sprogs cots are warranted from any defects in design, workmanship,
assembly or material for 20 years. Cot sheets, and blankets are
Sprogs Cedar Wood Furniture
warranted for one year. Rest mats are warranted for three years. FIVE-YEAR LIMITED WARRANTY
Sprogs Rugs Outer Spaces by Sprogs cedar wood furniture is warranted from any
defects in design, workmanship, assembly or material for five years.
LIMITED WARRANT Y
Sprogs printed rugs are warranted from any defects in material, Sprogs Outdoor Classroom
workmanship and abrasive wear for life. Sprogs solid rugs are FIVE-YEAR LIMITED WARRANTY
warranted for 10 years. The Sprogs heavy-duty solid rug is warranted
for life. This warranty does not cover tears, burns, pulls, cuts, pilling, Sprogs art & music, literacy & language, theater, and STEM outdoor
matting, or damage due to improper use or improper cleaning agents classroom products are warranted for five years from any defects in
or methods, nor does it cover rugs on stairs or outside areas. design, workmanship, assembly or material.
Sprogs Soft Seating Sprogs Picnic Tables
LIMITED WARRANT Y THREE-YEAR LIMITED WARRANTY
Sprogs vinyl soft seating is warranted from any defects in design, Sprogs recycled plastic outdoor picnic tables are warranted for three
workmanship, assembly or material for five years. Foam soft seating years from any defects in design, workmanship, assembly or material.
is warranted for two years. Bean bags, and pillows are warranted
for one year.
For more information please visit www.SchoolOutftters.com
or call us at 1-800-260-2776.
I.D.SYSTEMS™ Warranty
I.D.SYSTEMS TM
I.D.SYSTEMS™ furniture is warranted for a period of five (5) years from
date of delivery to the original purchaser. Products are warranted to be
manufactured free from defects in material and workmanship, absent any
misuse or damage.
I.D.SYSTEMS™ shall promptly, at their option, repair or resupply a like
quantity of non-defective product. Claims shall be verified in writing
within 30 days of the date the defect is discovered.
I.D.SYSTEMS™
By Stevens Industries, Inc.
704 West Main
Teutopolis, IL 62467
P: 800.350.3270
Claims to be made through Dealer where product was purchased.
3021.3/09
LIMITED WARRANTY
Studio Designs (the “Company”) warrants to the original purchaser that this product will be free from defects in its workmanship and
materials, under normal residential use and service conditions, as described herein. The Company will repair or replace, at its option,
without charge to the original purchaser only, the defective product or parts for a period of ten (10) years (or Thirty (30) days on closeouts
and discounted products) from the date of purchase and while owned by the original purchaser. This warranty shall be effective for the
applicable time period beginning from date of purchase as shown on your original sales receipt. Replacement parts can only be supplied
if parts are available. Items out of production may be unavailable. The Company’s obligation under this warranty is limited to repairing or
replacing products or parts as provided herein. This product has been designed for and is intended for residential use only. This warranty
is original purchaser’s sole remedy for product defects, and this warranty does not extend to any product, or damage to any product,
caused by or attributable to abuse or misuse, products used for commercial or rental purposes, use modification of, or attachments to
the product, and products or parts not used, maintained, or installed in accordance with the Company’s installation, maintenance
and/or applicable guidelines. The warranty extended hereunder is in lieu of any and all other warranties, express or implied, including
without limitation any implied warranty of merchantability or of fitness for a particular purpose. The Company will not be responsible for
indirect, special, incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights. You may also have
other rights which may vary from state to state. Call or email the Company for the procedure to follow when making warranty claims. Be
prepared to explain the defect, provide your name, address, phone number, model number and purchase receipt information (date of
purchase and retailer). If you require assistance with assembly or parts, visit www.studiodesigns.com or call 866-942-0492.
We appreciate your feedback and invite you to visit www.studiodesigns.com/crc to complete our Customer Response Card.
GARANTÍA LIMITADA
Studio Designs (la “Empresa”) garantiza al comprador original que este producto estará libre de defectos tanto de fabricación como en
los materiales utilizados bajo el uso, servicio y condiciones normales residenciales, tal como se describe a continuación. La Empresa
reparará o reemplazará, como una opción, sin cargo alguno únicamente al comprador original, el producto o las partes defectuosas
por un período de diez (10) años (o (treinta (30) días si son productos de saldo y con descuento) desde la fecha de compra y mientras
éste siga siendo propiedad del comprador original. Esta garantía será efectiva para el período de tiempo pertinente a partir de la fecha
de compra que se muestra en el recibo de venta original. Las partes de reemplazo únicamente podrán ser proporcionadas si éstas se
encuentran disponibles. Los artículos que estén descontinuados podrían no estar disponibles. La obligación de la Empresa bajo esta
garantía se limita a la reparación o el reemplazo de los productos o las partes como se describe en ésta. Este producto ha sido diseñado
para, y con el propósito de que sea para uso residencial únicamente. Esta garantía es el recurso exclusivo respecto a productos
defectuosos para el comprador, y esta garantía no se extiende a cualquier otro producto, o los daños a cualquier otro producto, causados
por, o atribuibles al abuso o mal uso, productos utilizados para propósitos comerciales o de arrendamiento, modificación en el uso de,
o anexos al producto, y productos o partes que no sean usadas, mantenidas en buenas condiciones, o instaladas de acuerdo con las
directrices de instalación y mantenimiento de la Empresa, y/o otras directrices pertinentes. Conforme a la presente extensión de esta
garantía, en vez de cualquier y todas las otras garantías, expresas o implícitas, incluyendo sin limitación cualquier garantía tácita de
comercialidad o capacidad para un propósito particular. La Empresa no será responsable de los daños indirectos, especiales, incidentales
o consecuentes. En algunos estados no se permite la exclusión o limitación de daños incidentales o consecuentes, por lo que las
limitaciones o exclusiones anteriores podrían no ser aplicables para usted. Esta garantía le ofrece derechos legales específicos. Usted
también podría tener otros derechos, los cuales podrían variar en cada estado. Llame o envíe un correo electrónico a la Empresa para
el procedimiento que usted debe seguir al hacer reclamaciones de garantía. Esté preparado para explicar el defecto, proporcione su
nombre, dirección, número de teléfono, número de modelo e información en su recibo de compra (fecha y lugar de compra). Si necesita
ayuda para ensamblar o con las piezas, visite www.studiodesigns.com o llame al 866-942-0492.
Agradecemos sus comentarios y le invitamos a visitar www.studiodesigns.com/crc para llenar nuestro formulario.
GARANTIE LIMITÉE
Studio Designs (la « Compagnie ») garantit à l’acheteur original que ce produit sera exempt de tout défaut de fabrication et matériel
s’il est utilisé à la maison et dans des conditions d’exploitation normales, tel que décrit à la présente. La Compagnie réparera ou
remplacera, à sa discrétion et sans frais pour l’acheteur original seulement, le produit défectueux ou les pièces défectueuses pour une
période de dix (10) ans (ou trente (30) jours sur des produits liquidés ou offerts à prix réduits), à compter de la date d’achat et pendant
que l’acheteur original est propriétaire du produit. Cette garantie sera en vigueur pour la période de temps applicable à compter de la
date d’achat, comme l’illustre le reçu de vente original. Les pièces de rechange ne pourront être fournies uniquement si elles sont
disponibles. Les articles hors de production ne seront peut-être pas disponibles. En vertu de cette garantie, l’obligation de la Compagnie
se limite à réparer ou à remplacer les produits ou les pièces, comme le stipulent les présentes. Ce produit a été conçu pour un usage
résidentiel et a pour but d’être utilisé uniquement ainsi. Cette garantie est le seul recours de l’acheteur original lorsque le produit est
défectueux, et cette garantie ne s’applique pas à tout produit ou dommages à tout produit, causés par ou attribuables à un usage abusif
ou à un mésusage ou si les produits sont utilisés à des fins commerciales ou de location, si l’utilisation du produit est modifiée ou si les
accessoires et les produits ou pièces du produit ne sont pas utilisés, entretenus ou installés conformément aux directives d’installation,
d’entretien et/ou applicables. La garantie fournie à la présente remplace toutes autres garanties expresses ou implicites, y compris sans
toutefois s’y limiter toute garantie implicite de commercialité ou de qualité pour un usage particulier. La Compagnie n’est pas responsable
des dommages indirects, spéciaux, imprévus ou consécutifs. Certains états ou provinces interdisent l’exclusion ou la restriction des
dommages imprévus ou consécutifs; ainsi, les limites ci-dessus ou les exclusions ne s’appliquent peut-être pas. Cette garantie vous
donne des droits spécifiques. Vous pourriez avoir d’autres droits qui peuvent varier d’un état à l’autre ou d’une province à l’autre. Appelez
ou envoyez un courriel à la Compagnie pour la procédure que vous devez suivre lors de la réclamation de garantie. Préparez-vous à
expliquer la défectuosité, et donnez vos nom, adresse, et numéro de téléphone, numéro de modèle et votre facture d’achat (date et lieu
d’achat). Si vous avez besoin d’aide pour l’assemblage ou des pièces, visitez www.studiodesigns.com ou composez le 866-942-0492.
Nous apprécions vos commentaires et nous vous invitons à visiter www.studiodesigns.com/crc pour remplir notre formulaire.
OFFICE PRODUCTS
POLICIES, SERVICES AND WARRANTY Regal Shelving, Stur-D-Stor Shelving
Look for the red diamond! Look for the red diamond!
REGAL SHELVING
♦ QUICKSHIP COLOR: Sand
POLICY AND SERVICES
CAT. NO. NO. OF OPENINGS W D H WT. PRICE
PRICING: All prices are F.O.B. Tennsco Corp’s Facility in Dickson, Tennessee. All orders are subject to final acceptance at the Home Office, Dickson, Tennessee. Prices STARTER
subject to change without notice. Tennsco has the right to make product design changes at any time. Tennsco’s prices do not include sales, use, excise or similar RGL-1236S♦ 5 36 12 76 85.0 199.00
taxes. Consequently, in addition to the prices specified herein, the amount of any present or future sales, use, excise or similar tax applicable to the manufacture, RGL-1536S♦ 5 36 15 76 99.0 219.00
RGL-1836S♦ 5 36 18 76 104.0 244.00
sale, purchase or use of the goods sold hereunder shall be paid by Buyer. In lieu thereof, Buyer shall provide Seller with a tax exemption certificate acceptable to
ADD-ON
the applicable taxing authorities. RGL-1236A♦ 5 36 12 76 80.0 166.00
RGL-1536A♦ 5 36 15 76 94.0 185.00
TERMS OF PAYMENT: Terms are Net 30 Days from date of shipment. A service charge of 1 1/2% per month will be charged for overdue invoices. RGL-1836A♦ 5 36 18 76 100.0 210.00
MINIMUM ORDERS: Minimum order is $15.00. CAT. NO. NO. OF OPENINGS W D H WT. PRICE
SLIDING DIVIDER KIT
SPECIFICATIONS: Tennsco reserves the right to change any product specifications contained in this price list. RSDK-12 — — 12 — 11.2 82.00
FREIGHT CHARGES: All shipments will be made freight collect unless otherwise specified. If freight is prepared, it will be added to the invoice or billed separately,
Sliding
depending on arrangements. On shipments by parcel post, the postage will be added to the invoice. All routing will be done solely by the Home Office. If purchaser Divider Kit
does not accept delivery of merchandise when ready for shipment, storage fees will be charged to the purchaser.
WEIGHT: Weights shown are approximate.
Color: Sand only with Oak woodgrain particleboard shelf.
FREIGHT CLAIMS: Claims for shortages must be made in writing to the Home Office within 5 business days from receipt of shipment. Claims for damaged or lost Completely Boltless Assembly; only rubber mallet needed for assembly.
material must be filed with the carrier. Shelf capacities up to 600 lbs. Plastic feet included to protect carpets.
National Motor Freight classification: Class 70.
CAUTION: When you give delivering carrier a clear receipt for a shipment in which there is damaged merchandise or a shortage, the carrier is relieved of further
responsibility. Claims for damage or shortage must be filed by you with the delivering carrier. Tennsco will not accept return of merchandise damaged in transit.
Your claim is with the delivering carrier.
STUR-D-STOR SHELVING
PARTIAL SHIPMENTS: Tennsco reserves the right to make delivery in installments unless otherwise expressly stated herein. All such installments shall be separately
invoiced and paid for when due, without regard to subsequent deliveries. Delay in delivery of all installments shall not relieve Buyer of its obligations to accept
remaining deliveries.
SHIPPING TIME: Shipping dates are estimates only, based on standard manufacturing times. Tennsco makes every effort to meet shipping date requests, but will
not be held liable for missed shipping dates. Once items are shipped, Tennsco is not responsible for delays caused by the delivering carrier. This includes, but is not
limited to, delays in installation proceedings due to slow delivery by carrier.
CANCELLATIONS & RETURNS: Orders for “Special” items are not subject to change or cancellation. No return merchandise will be accepted without written con-
sent of the General Office, Dickson, Tennessee. All returned shipments are subject to a handling charge of 25% plus all transportation charges incurred by Tennsco May be configured as a
unless Tennsco is at fault. Once production of “Special” items has begun, cancellation of order is subject to Tennsco approval. A 15% surcharge will be assessed five-shelf shelving unit or
to approved cancelled items. as a work table.
CODE RESTRICTIONS: Local building codes vary. It is the purchaser’s responsibility to determine that product installation is in accordance with local requirements.
LIMITED WARRANTY
Tennsco warrants goods purchased hereunder to be free of defects in materials and workmanship for a period of one (1) year from the date of shipment, hereunder.
Tennsco’s warranty shall not apply in the event goods are damaged as a result of misuse, abuse, neglect, accident, improper application, modification or repair by
persons not authorized by Seller, where goods are damaged during shipment. UNLESS CONSIDERED UNENFORCEABLE OR UNLAWFUL UNDER APPLICABLE LAW:
♦ QUICKSHIP COLOR: Sand (Protective caps: Black)
a. ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE CAT. NO. LOAD CAP. NO. OF OPENINGS W D H WT. PRICE
ARE HEREBY EXCLUDED. SHELVING PACKAGE
b. BUYERS REMEDY, IF ANY, FOR ANY DEFECTIVE GOODS SHALL BE LIMITED TO A REFUND BY SELLER OR REPLACEMENT OF THE GOODS AT LSS-361872♦ 1,000 4 36 1/2 18 1/2 72 88.0 179.00
SELLER’S OPTION AND SHALL IN NO EVENT INCLUDE DAMAGES OF ANY KIND, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE. LSS-482484♦ 850 4 48 1/2 241 /2 84 142.0 249.00
HARD NYLON PROTECTIVE FOOT CAP EURNF
EURNF♦ — — 1 1/2 1 1/2 3/4 0.1 .80
NO GOODS ACCEPTED FOR RETURN WITHOUT PRIOR APPROVAL. Seller shall have the right to inspect any goods claimed to be defective at Buyer’s place of busi-
ness or require Buyer to return the goods to Seller for inspection on Seller’s premises. Transportation charges covering returned goods will be borne by Seller only
if such goods are proven to be defective, are covered by this warranty and are returned within the warranty period stated above.
Protective foot caps are available in Black only.
National Motor Freight classification: Class 70.
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