Chronology Blue Mantis

AID 1842141 · View on Simbli

Agenda Item

a. Approval of Blue Mantis (Not to exceed $350,268)

Summary: Presented by: Dr. Kermit Belcher, Chief Information Officer, Division of Information & Instructional Technology
Request: It is requested that the Board of Education approve the purchase of infrastructure as a service (IaaS) through HPE GreenLake hardware, as well as Managed IT Services for HPE GreenLake infrastructure with Blue Mantis for an amount not to exceed $350,268.
Why: For the 2025-2026 school year, the Division of Instructional and Information Technology (DIIT) is requesting the continuation of Blue Mantis services to support HPE GreenLake server infrastructure at the William Bradley Bryant Center (WBBC). This site serves as the district’s main distribution frame (MDF), currently running nearly 100 virtual servers, with additional servers being added. Older systems, including the district’s phone system, are being consolidated into this new environment.
Details: Blue Mantis supports the DeKalb County School District’s core on-site server and storage infrastructure by providing advanced HPE hardware, including high-performance HPE Alletra all-flash storage systems, powerful HPE ProLiant DL360 servers, and high-speed network switches to ensure fast, stable connectivity. This setup is complemented by GreenLake Managed Services, which delivers comprehensive IT service management and operational support. Key services include technical support, incident and problem management, capacity and availability management, and configuration and change management. Blue Mantis also handles event and release management, service request fulfillment, and maintains effective relationship management to ensure clear communication and successful service delivery. Together, these solutions ensure optimal performance, reliability, and scalability for DCSD’s IT environment.
Financial impact: $350,268
General Fund: 100.2800.530000.00011.7600.9990.0308.070.0000
Contact: Dr. Kermit Belcher, Chief Information Officer, Division of Information & Instructional Technology, 678.676.1200
Effective: August 2025
Status: Approved by the Office of Legal Affairs
Chronology: Blue Mantis

Over the past three years, DeKalb County School District has partnered with
Blue Mantis (formerly GreenPages Technologies) to strengthen its IT
infrastructure and support strategic initiatives. Services have included
network monitoring through a dedicated Network Operations Center (NOC),
advanced technical support, staff augmentation, and HPE GreenLake server
infrastructure support.

For the 2025–26 school year, the Division of Instructional and Information
Technology (DIIT) is requesting the continuation of Blue Mantis services to
support HPE GreenLake server infrastructure at the William Bradley Bryant
Center (WBBC). This site serves as the district’s main distribution frame
(MDF), currently running nearly 100 virtual servers, with additional servers
being added. Older systems including the district’s phone system are being
consolidated into this new environment.

These services will include:

WBBC Production site w/out GMS 12 MO - Cost $288,600

Blue Mantis is providing advanced HPE hardware to support the DeKalb
County School District’s core on-site server and storage needs. This setup
includes:

   ● High-performance storage using HPE Alletra all-flash systems for
     fast, reliable data access
   ● Powerful servers (HPE ProLiant DL360) with large memory and
     processing power to support heavy workloads
   ● High-speed network switches to ensure fast and stable connections
     between systems

Greenlake Managed Services – Cost: $61,668

Technical Support
  ● Incident Management- Handles both regular and security-related IT
     issues—tracking, investigating, and resolving them efficiently
  ● Availability Management- Ensures systems stay up and running by
     maintaining and adjusting configurations based on needs and
     performance data
  ● Relationship Management- Keeps communication and collaboration
     smooth between Blue Mantis and DCSD for successful partnership and
     service delivery
  ● Capacity Management- Monitors system usage and performance, then
     recommends and makes updates to keep everything running efficiently
IT Service Management
   ● Event & Release Management- Watches systems closely for
     unexpected changes or alerts, ensuring timely action and organized
     software updates
   ● Configuration Management- Keeps accurate records of the system
     setup and changes, ensuring consistency and control
   ● Problem Management- Finds and fixes the root cause of recurring or
     critical issues to prevent future problems
   ● Change Management- Coordinates system changes in a controlled
     way, while DCSD oversees final approvals
   ● Service Request Management- Handles routine, low-risk requests (like
     access or setup changes) quickly and efficiently

Financial Impact
Year                                 Amount Approved

2024                                 $6,308,609

2025                                 $4,718,039

2026                                 $350,268 Amount Requested