Agenda Item
f. Tyler Technologies (Not to exceed $1,086,926.89)
Summary: Presented by: Mr. Byron Schueneman, Chief Financial Office, Division of Finance
Request: It is recommended that the Board of Education approve the renewal of the annual subscription for the district's Enterprise Resource Planning (ERP) application and related professional services and development with Tyler Technologies in an amount not to exceed $1,086,926.89. This is a one-year agreement.
Why: RFP 16-477 was originally awarded to Tyler Technologies to provide an Enterprise Resource Planning, Human Capital Management, Onboarding and Financial Management solution that meets the DeKalb County School District’s requirements. The implementation of Tyler Technologies system has successfully replaced the district’s legacy ERP system. This agenda item addresses: 1) annual maintenance and support; 2) annual licensing for an employee self-serve portal (i.e., Employee Access); 3) Planned Annual Continuing Education (PACE); and 4) professional services for the implementation of Time and Attendance.
Details: As of June 13, 2024, the district has successfully transitioned Financial, HR, and Payroll activities from the legacy ERP system (CrossPointe) to the current ERP system (Munis). To ensure the ongoing effectiveness sustainability of this critical system, this agenda item requests funding for software renewal, professional development, and continued professional services for the deployment of the Time and Attendance module. The software renewal includes access to the application and critical data, as well as support, essential updates, and critical security patches.
Pursuant to Board of Education Policy DJE, the renewal of the Munis application subscription and purchase of professional services do not require a competitive bid because they meet the policy definition of a single source. Munis was competitively selected as the district’s Enterprise Resource System with Tyler Technologies as the vendor through RFP 16-477. RFP 16-477 was approved by the Board of Education on July 11, 2016. The district’s Enterprise Resource Planning (ERP) System, much like the district’s Student Information System, is a critical system that requires deep integration with other systems and district processes.
This agenda item includes the following:
Annual, hosting, support, maintenance which includes access to the application and critical data, as well as support, essential updates, and critical security patches. This support includes licensing and maintenance for the following functionality:
Human Resource Management software used for managing on-boarding/off-boarding of DCSD staff.
General ledger, budget, and accounts payable/receivable functions.
Purchasing software used for purchasing functions within the district including the creation and management of purchase orders.
Analytics and data reporting modules used for an array of human resources and financial reporting capabilities
Employee expense reimbursement functionality used for managing expense reimbursement for employees
Projects & grant accounting module used to track budget and spend by project and/or grant.
Cash management module used for the management/reconciliation of bank accounts and cash in-flows/outflows.
Asset Maintenance module which is used for managing operational work orders.
Vendor bid management module which allows vendors the ability to submit bids online.
Time & Attendance functionality which allows for the integration of work hours into the district’s ERP system for payroll processing.
The Employee Access (EA) module which provides employee pay/benefit information online for all employees.
Professional services which will support the continued deployment of a Time and Attendance module. The functionality will allow the district to better track work hours and time off requests,
Planned Annual Continuing Education (Pace) which provides training that can be scheduled as needed across all product areas. The plan also includes a bi-annual investment assessment activity that will help the district assess current use of the EERP solution with recommendations for optimization. A project manager will be assigned to DCSD to help schedule and coordinate all the PACE program activities and the bi-annual investment assessment.
Chronology:
School Year
Board Approval
2022 - 2023
$1,903,400.00
2023 - 2024
$2,351,016.00
2024 - 2025
$1,706,936.71
2025 - 2026 (Requested)
$1,086,926.89
Financial impact: Financial Impact:
Annual Subscription
Cost
Hosting, Support and Licensing
746,334.67
Employee Access Annual Renewal
90,570.90
Professional Services
194,600
Pace (Professional Development)
55,421.32
Total:
$1,086,926.89
Total Estimated: $1,086,926.89 (see breakdown below)
$194,600
GL Code: 100.2500.530000.74711.9999.9990.8010.050.0000 (Professional Services)
$836,905.57
GL Code: 100.1000.561200.00011.7600.9990.0308.070.0000 (Software)
GL Code: 100.2500.561200.74711.9999.9990.8010.050.0000 (Software)
$55,421.32
GL Code: 100.2500.561200.00011.7600.9990.0308.070.0000 (Support Services)
Contact: Mr. Byron Schueneman, Chief Financial Officer, Division of Finance, 678.676.0270
Effective: July 2025
Status: Approved by the Office of Legal Affairs
Quoted By: Mike Dehghanian
Quote Expiration: 10/18/25
Quote Name: Dekalb County School District,
GA - IMPL Change Order 2025-
16-04
Sales Quotation For: Shipping Address:
Dekalb County School District
1701 Mountain Industrial Blvd
Stone Mountain GA 30083-1027
Professional Services
Description Quantity Unit Price Ext Discount Extended Price Maintenance
50% of Dedicated Project Manager (Monthly) 4 $ 14,800.00 $ 0.00 $ 59,200.00 $ 0.00
Dedicated Payroll / HR Implementation Support Hours 256 $ 200.00 $ 0.00 $ 51,200.00 $ 0.00
Remote Time Clock Setup Assistance Hours 40 $ 225.00 $ 0.00 $ 9,000.00 $ 0.00
Time & Attendance Buildout Hours 376 $ 200.00 $ 0.00 $ 75,200.00 $ 0.00
TOTAL $ 194,600.00 $ 0.00
Summary One Time Fees Recurring Fees
Total Tyler License Fees $ 0.00 $ 0.00
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Total SaaS $ 0.00 $ 0.00
Total Tyler Services $ 194,600.00 $ 0.00
Total Third-Party Hardware, Software, Services $ 0.00 $ 0.00
Summary Total $ 194,600.00 $ 0.00
Contract Total $ 194,600.00
Estimated Travel Expenses excl in Contract
Total $ 19,418.00
Client’s purchase of the items listed above is subject to the Comments below
Unless otherwise indicated in the contract or amendment thereto, pricing for optional items will be held
For six (6) months from the Quote date or the Effective Date of the Contract, whichever is later.
Customer Approval: Date:
Print Name: P.O.#:
All Primary values quoted in US Dollars
Comments
Client agrees that items in this sales quotation are, upon Client's signature or approval of same, hereby added to the existing agreement ("Agreement")
between the parties and subject to its terms. Additionally, payment for said items, as applicable but subject to any listed assumptions herein, shall
conform to the following terms:
• License fees for Tyler and third party software are invoiced upon the earlier of (i) deliver of the license key or (ii) when Tyler makes such
software available for download by the Client;
• Fees for hardware are invoiced upon delivery;
• Fees for year one of hardware maintenance are invoiced upon delivery of the hardware;
• Annual Maintenance and Support fees, SaaS fees, Hosting fees, and Subscription fees are first payable when Tyler makes the software available
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for download by the Client (for Maintenance) or on the first day of the month following the date this quotation was signed (for SaaS, Hosting,
and Subscription), and any such fees are prorated to align with the applicable term under the Agreement, with renewals invoiced annually
thereafter in accord with the Agreement.
• Fees for services included in this sales quotation shall be invoiced as indicated below.
• Implementation and other professional services fees shall be invoiced as delivered.
• Fixed-fee Business Process Consulting services shall be invoiced 50% upon delivery of the Best Practice Recommendations, by module,
and 50% upon delivery of custom desktop procedures, by module.
• Fixed-fee conversions are invoiced 50% upon initial delivery of the converted data, by conversion module, and 50% upon Client
acceptance to load the converted data into Live/Production environment, by conversion module.
• Except as otherwise provided, other fixed price services are invoiced upon complete delivery of the service. For the avoidance of doubt,
where "Project Planning Services" are provided, payment shall be invoiced upon delivery of the Implementation Planning document.
Dedicated Project Management services, if any, will be invoiced monthly in arrears, beginning on the first day of the month immediately
following initiation of project planning.
• If Client has purchased any change management services, those services will be invoiced in accordance with the Agreement.
• Notwithstanding anything to the contrary stated above, the following payment terms shall apply to services fees specifically for
migrations: Tyler will invoice Client 50% of any Migration Fees listed above upon Client approval of the product suite migration
schedule. The remaining 50%, by line item, will be billed upon the go-live of the applicable product suite. Tyler will invoice Client for any
Project Management Fees listed above upon the go-live of the first product suite. Unless otherwise indicated on this Sales quotation,
annual services will be invoiced in advance, for annual terms commencing on the date this sales quotation is signed by the Client. If
listed annual service(s) is an addition to the same service presently existing under the Agreement, the first term of the added annual
service will be prorated to expire coterminous with the existing annual term for the service, with renewals to occur as indicated in the
Agreement.
• Expenses associated with onsite services are invoiced as incurred.
Tyler's quote contains estimates of the amount of services needed, based on our preliminary understanding of the scope, level of engagement,
and timeline as defined in the Statement of Work (SOW) for your project. The actual amount of services required may vary, based on these
factors.
Tyler's pricing is based on the scope of proposed products and services contracted from Tyler. Should portions of the scope of products or
services be altered by the Client, Tyler reserves the right to adjust prices for the remaining scope accordingly.
Unless otherwise noted, prices submitted in the quote do not include travel expenses incurred in accordance with Tyler's then-current Business
Travel Policy.
Tyler's prices do not include applicable local, city or federal sales, use excise, personal property or other similar taxes or duties, which you are
responsible for determining and remitting. Installations are completed remotely but can be done onsite upon request at an additional cost.
In the event Client cancels services less than four (4) weeks in advance, Client is liable to Tyler for (i) all non-refundable expenses incurred by
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Tyler on Client's behalf; and (ii) daily fees associated with the cancelled services if Tyler is unable to re-assign its personnel.
The Implementation Hours included in this quote assume a work split effort of 70% Client and 30% Tyler.
Implementation Hours are scheduled and delivered in four (4) or eight (8) hour increments.
Tyler provides onsite training for a maximum of 12 people per class. In the event that more than 12 users wish to participate in a training class or
more than one occurrence of a class is needed, Tyler will either provide additional days at then-current rates for training or Tyler will utilize a
Train-the-Trainer approach whereby the client designated attendees of the initial training can thereafter train the remaining users.
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