T-Mobile Proposal - June 9, 2025 - DCSD Board Meeting Archive

Friday, March 21, 2025

Courtney Cikach
courtney.cikach@naa.com
216-831-2626 Courtney Cikach
courtney.cikach@naa.com 216-831-2626
T-Mobile
DEKALB COUNTY SCHOOL DISTRICT
1701 MOUNTAIN INDUSTRIAL BLVD
STONE MOUNTAIN, GA 30083
Dekalb 678-676-1200

Dear Courtney Cikach,

We are pleased to submit our proposal for E-Rate services for the funding year 2025-2026, our tenth year
working with the program. As a trusted provider of innovative technology solutions, we are committed to
delivering high-quality, reliable, and affordable school connectivity services.

In alignment with E-Rate funding requirements, we have carefully structured our proposal for:

▪ Cost-Effectiveness – our services are competitively priced, providing maximum value and flexible
options, including ‘bring your own device’ (BYOD) solutions to support your current and future
needs, ensuring sustainability and scalability.
▪ Connectivity – we bring extensive experience in delivering reliable and secure network
connectivity, whether on a bus or fixed wireless in your closet; we tailor to your specific needs.
▪ Support – we support educational institutions nationwide and are ready to provide the
implementation, maintenance, and help you require.
▪ Commitment to digital equity – we are committed to bridging the digital divide by providing
students and underserved communities with reliable internet connectivity.
You will find details in this proposal to help support your operations and mission through the E-Rate
program, and we look forward to supporting your efforts to improve student and staff engagement with
technology, reduce your risk profile, and increase digital literacy.

Sincerely,

Dr. Erica B. Wattley
Sr. Account Executive, K-12 Education
6785592930
erica.wattley1@t-mobile.com

12920 SE 38th Street, Bellevue, WA 98006
www.t-mobile.com
E-Rate_2025_127271_DEKALB COUNTY
SCHOOL DISTRICT_Hot Spot
Checkout_1500_2025-02-20

Friday, March 21, 2025

Dr. Erica B. Wattley
Sr. Account Executive, K-12 Education
12920 SE 38th Street, Bellevue, WA 98006
www.t-mobile.com
6785592930
erica.wattley1@t-mobile.com
CONTENTS
E-Rate solutions .................................................................................................................................................................. 1
Empowering students with reliable network connectivity..................................................................................... 1
Network reliability for connected learning ............................................................................................................... 2
Dependable support from your dedicated team ..................................................................................................... 3
Hassle-free wireless setup ........................................................................................................................................... 3
Pricing ................................................................................................................................................................................... 5
Terms and Conditions ........................................................................................................................................................ 8

Friday, March 21, 2025 T-Mobile Confidential i
E-RATE SOLUTIONS
Empowering students with reliable network
connectivity
In today’s digital age, reliable internet connectivity is vital for every student’s academic success and holistic
development. With technology playing a growing role in every aspect of education, it is crucial to provide
solutions that ensure students remain connected, both on and off-campus.

We understand the challenges schools face in connecting students to their digital education tools. We are
committed to supporting your institution in overcoming these challenges through comprehensive solutions,
such as:

▪ Fixed Wireless 5G Internet: Robust and reliable internet access to support digital learning and
administrative functions.
▪ Wi-Fi on school buses: Connection for students during their commute, turning travel time into
productive learning time.
▪ Hotspot checkout program: Portable internet access for students and staff, ensuring connectivity
beyond the school premises.
To help you subsidize your connectivity costs, we designed these solutions to adhere to FCC standards,
making them E-Rate eligible. We are proud to be a trusted provider in this program, with experience
working with thousands of schools nationwide to help better connect students.

Apply for E-Rate funding
The federal E-Rate program helps schools and libraries receive funding for eligible equipment and
connectivity services, and we can serve as your service provider for E-Rate. You can enter our Service
Provider Identification Number (SPIN) on your application to use us as your E-Rate service provider.

T-Mobile SPIN numbers
For U.S. locations (except Puerto Rico): 143026181
For Puerto Rico: 143029059

Though you can list us as your provider, the Universal Service Administration Company (USAC) will be
the one to determine the level of funding available to you. Visit the USAC website to learn more. You
can also contact our E-Rate team at eRate@T-Mobile.com or visit our website.

Friday, March 21, 2025 T-Mobile Confidential 1
E-Rate Solutions

Network reliability for connected learning
The digital divide starts with a connectivity gap. Many of us are more connected today than ever before. Yet
others, including many of your students, lack access to reliable or affordable connectivity.

WE CONNECT WE SUPPORT

52% 6M+ 5,000+
of students prefer students through school districts
online learning.1 Project 10Million across the country

Needs like these are why we built the nation’s largest 5G network, to meet your students where they are
and help you transform your education experience. We are confident that our solutions will help you
enhance digital learning and ensure equitable technology access for all students. Our team is dedicated to
working closely with you to tailor our services to your requirements, provide ongoing support, and deliver
your connectivity with America’s leading 5G network.

Spectrum is the fuel that drives 5G capabilities
The T-Mobile network is ready to support your innovative learning programs, by utilizing multiple spectrum
bands to achieve both the breadth and depth of service you need today and in the future.

▪ High-band mmWave (>24 GHz) –
High capacity, ultrafast but
limited range. Used for dense
environments and private
networking.

▪ Mid-band (1-6 GHz) – Enhanced
5G speeds for metro areas.
Critical for high bandwidth
applications, both fixed and
mobile.

▪ Low-band (<1 GHz) – Coverage A great 5G network requires all spectrum bands
for wide-open spaces and rural
areas. Essential for high mobility
field applications and IoT sensing.

Friday, March 21, 2025 T-Mobile Confidential 2
E-Rate Solutions

Dependable support from your dedicated team
We offer a few ways to get you the help you need, including options that can support you 24 hours a day, 7
days a week, at no additional cost.

As our partner, you get the following dedicated account team before, during, and after implementation.

George Jackson Dr. Erica B. Wattley Dr. Iris Garner
Account Executive Sr. K-12 Account Executive Senior Manager
404-457-2113 678-559-2930 910-603-7079
GeorgeJackson@T- Erica.Wattley1@T- Iris.Garner1@T-
Mobile.com Mobile.com Mobile.com

Your account team works to ensure you always get the most out of our relationship.

If you have urgent questions or issues after hours, you get access to T-Mobile’s award-
winning team of customer support and technical experts who can help at all hours of
the day.

You can reach them 24/7 at 1-800-375-1126.

Hassle-free wireless setup
Implementing new systems and technology across your schools
can be complex, straining resources that can instead be used to
help your students thrive.

We make it easier by offering no-cost implementation services
to ensure your new solutions are set up to operate safely and
securely, freeing you to concentrate on what you do best.

Integrating your wireless solution begins when we assign an
Implementation Manager (IM) to your project. This dedicated IM
will work with you to develop a plan and monitor progress to
Our implementation team connects students to
ensure everything is connected and functioning properly. Our their new devices, ensuring a seamless switch.
implementation process includes five easy steps.

Step 1: Internal strategy
During this process, your assigned IM learns about your account to gain an
understanding of your needs and begins building a high-level deployment plan.

Step 2: Planning and discovery
Your IM begins working directly with your team to develop a detailed timeline and
agreed-upon deliverables.

Friday, March 21, 2025 T-Mobile Confidential 3
E-Rate Solutions

Step 3: Order execution
We process your order and ensure the devices are correctly staged and kitted.

Step 4: Deployment
We execute the plan and get service and devices into your end users’ hands, on time
and on schedule. If necessary, we also port lines and provide any needed training.

Step 5: Project completion and hand-off
Your IM conducts a warm hand-off to your Senior Support Expert team. Finally, we
send you a survey so you can tell us how we did.

Friday, March 21, 2025 T-Mobile Confidential 4
PRICING

Friday, March 21, 2025 T-Mobile Confidential 5
Friday, March 21, 2025 T-Mobile Confidential 6
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TERMS AND CONDITIONS
T-Mobile wireless services and equipment/installation charges will be billed to the Customer (or via SPI billing method, if requested) by T-Mobile
and will be governed by (i) a separate T-Mobile wireless services master agreement (the “T-Mobile Master Agreement”), (ii) a T-Mobile E-Rate
Agreement (to be provided to and executed by Customer and T-Mobile), and (iii) the terms and conditions of T-Mobile’s E-Rate Addendum, which
can be found at: https://www.t-mobile.com/business/terms-and-conditions. T-Mobile respectfully takes a blanket exception to all terms and
conditions of Customer’s solicitation document, including (if applicable) a Customer’s form contract or agreement, and hereby offers the terms
and conditions described in the T-Mobile Master Agreement identified in T-Mobile’s bid response.

The terms and conditions in any Customer-generated order template will have no force or effect other than to denote quantity, the products or
services purchased or leased, delivery destinations, requested delivery dates and any similar information mutually agreed to by the parties. Since T-
Mobile is not a manufacturer of products, and certain products and services being offered are developed and owned by third parties, T-Mobile is
required to pass through the third-party terms and conditions from our vendors via URL or click-through third party terms at point of sale or upon
login to the third-party application. Additionally, T-Mobile is not the manufacturer of any equipment provided to Customer and is not in a position to
offer its own independent warranties on such equipment. T-Mobile will offer Customer the benefit of all representations, warranties and indemnities
from the manufacturer to the extent allowed by contract. If applicable to Customer’s order, T-Mobile or its agents will install equipment according to
the manufacturer’s specifications. This bid and T-Mobile’s provision of the services is contingent upon (i) T-Mobile performing a network assessment
to identify T-Mobile’s network coverage availability with respect to any potential services and (ii) Customer and T-Mobile executing the E-Rate
Agreement.

Customer acknowledges that: (i) USAC will only commit E-Rate funding one E-Rate funding year at a time, and funding for future years of an E-Rate
Agreement (if any) are not guaranteed; (ii) during the term of an E-Rate Agreement, Customer, and the products and services sought, must be
eligible for E-Rate support for each individual year of the E-Rate Agreement term; and (iii) unless otherwise specified by E-Rate Program rules,
eligibility reimbursement for equipment will only be supported by USAC once every five (5) years, and therefore Customer will not be able to seek E-
Rate support for replacement equipment until five (5) years from date Customer received or had the original equipment installed (whichever is later).

Note that wireless devices offered may not be available at the time of proposed installation/activation. Our manufacturers are continually working on
upgraded models of current phones as technology and customer needs evolve. Generally, manufacturers discontinue manufacturing a particular
model when an upgraded model is available, and T-Mobile will offer the upgraded model (or a like or similar device) at T-Mobile’s discretion.
Discontinued End-of-Life (“EOL”) models will continue to function as before. T-Mobile may maintain a limited inventory of EOL devices but will no
longer offer that device when production ceases and inventory is exhausted. We also phase out active marketing of a device model well before
inventory depletion to avoid the potential of unfilled orders.

Unless otherwise noted by T-Mobile, T-Mobile pricing does not include applicable taxes, fees, and/or surcharges. Any line-item for taxes and/or
surcharges is an estimate only. Federal, state, and local tax law are subject to change at all times. The applicability of current taxes, fees, and
surcharges as well as additional taxes, fees, and surcharges may change without advance notice. T-Mobile will honor any applicable tax exemption(s)
submitted by Customer.

Friday, March 21, 2025 T-Mobile Confidential 8
Government Mobile Wireless Unlimited High-Speed Internet (School Bus Router Plan). Not available in all areas; Limited time offer; subject to
change. Intended for support of Wi-Fi, or other similar access point technologies, on school buses. During congestion, customers on this plan may
notice speeds lower than other customers due to data prioritization. Plus, taxes & fees: Monthly Regulatory Programs (RPF) & Telco Recovery Fee
(TRF) totaling $1.40 per data only line ($0.12 for RPF & $1.28 for TRF) apply. RPF and TRF subject to change upon notice; taxes/fees approx. 3-12%
of bill. Credit approval required. Video streaming resolution depends on available speeds. For best performance, leave video streaming applications
at their default resolution setting. Not compatible with some live TV streaming services. Coverage not available in some areas. Network Management:
Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality
service to other users. See contract for additional information.

Government E-Rate Library Hotspot Line(s) Usage. Consistent with FCC rules governing the E-Rate Hotspot Check-Out Program, T-Mobile, at least
once every 31 days, shall determine whether any lines of service activated under the Government Erate Library Hotspot Plan have zero data usage in
the prior sixty (60) days, and will provide, within five business days, the Customer with 30 days’ notice that failure for the hotspot service to be used
within this 30-day notice period will result in service termination to such lines.

E-Rate Program. Customer must comply with all E-Rate rules as established by the Federal Communications Commission (“FCC”). Customer agrees
that only one source of third-party funding (including any government funding) will be obtained and used to pay for each charge incurred under the
agreement with T-Mobile (e.g., E-Rate, Emergency Connectivity Fund, or local, state, or federal grant, or other). Before activating T-Mobile service, T-
Mobile may require Customer to provide documentation demonstrating financial sufficiency to ensure Customer’s ability to pay all fees and charges
incurred. E-Rate funding requests are subject to approval by the Universal Service Administrative Company (“USAC” or the “Administrator”) and may
be delayed, denied, or curtailed at USAC’s discretion. Customer is responsible for all charges related to any ineligible services or services obtained
not contained in the description of the service commitment request or decision. Until USAC has issued a funding commitment, Customer agrees to
pay the balance in full as billed by T-Mobile. Customer must elect Service Provider Invoicing to be billed only the non-discounted portion. Account
credits applied may be estimates subject to true-up in a later billing period. Customer is responsible for all charges incurred until and unless E-Rate
funding is approved and disbursed, at which time Customer will remain responsible for all ineligible services, feature charges, and any other amounts
unfunded by E-Rate, including equipment. For more information about E-Rate, please refer to USAC’s website at: https://www.usac.org/e-
rate/applicant-process/.

To the extent T-Mobile has clarified or taken exception to a solicitation term or proposed additional terms not addressed in the solicitation, such
comments have been included only after careful consideration of the solicitation requirements, T-Mobile’s corporate policies, and applicable law. T-
Mobile has made a good faith effort to respond to all solicitation terms and requirements to the best of its ability and knowledge. If Customer
requires T-Mobile signature on the bid, by signing the bid T-Mobile has read, understands and will comply with the terms, conditions, specifications,
and requirements in the Solicitation, subject to the specific responses to Solicitation provisions as set forth in T-Mobile’s bid or proposal. In the event
that the contract is awarded to T-Mobile, T-Mobile expects the parties to enter into a definitive contract for the services contemplated by the
Solicitation that will combine elements of the Solicitation, T-Mobile’s Solicitation responses, the terms and conditions described in the T-Mobile
Master Agreement, and any necessary additional terms and conditions negotiated by the parties. T-Mobile is prepared to negotiate in good faith with
Customer regarding its Solicitation responses and a definitive contract.

Additional Legal Comments
Technology Evolution.

Friday, March 21, 2025 T-Mobile Confidential 9
A. In the normal course of technology evolution and enhancement, T-Mobile continually updates and upgrades its networks, Products and
Services. In some instances, these efforts will result in the need to ultimately replace or discontinue certain offerings or technologies. In such event,
T-Mobile will undertake such efforts in a customer-focused and commercially reasonable manner. Accordingly and notwithstanding anything in the
Agreement to the contrary, T-Mobile reserves the right, in its sole discretion, after providing the notice set forth in subsection B below, to: (1) migrate
Customer to a replacement technology; or (2) discontinue any Product, Service, Business Plan, network standard or technology, without either party
being in breach of the Agreement or incurring early termination liability relating to the discontinuance of the affected Product, Service, Business Plan,
or network.

B. If T-Mobile takes any action set forth in subsection A above, T-Mobile will provide advance notice reasonably designed to inform each affected
Customer of such pending action. The form of T-Mobile’s notice may include without limitation, providing written notice to any address listed in the
Agreement for Customer or any address T-Mobile uses for billing or as set forth in an Order. Customer agrees that such notice is reasonable and
sufficient notice of T-Mobile’s pending action.

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Agenda Item