Agenda Item
b. Frontline Services Approval (Not to exceed $767,264.67)
Summary: Presented by: Dr. Kermit Belcher, Chief Information Officer, Division of Information and Instructional Technology
Request: It is recommended that the Board of Education approve the contract for Human Capital Management - Applicant Tracking, Absence & Substitute Management, Professional Learning Management, Employee Evaluation Management as well as Asset Tracking Services with Frontline Education in an amount not to exceed $767,264.67. This will be an annual subscription to be presented to the BOE each fiscal year.
Why: This request renews the contract for the district’s Human Capital Management - Applicant tracking, Absence & Substitute Management, Professional Learning, Employee Evaluation Management as well as Asset Tracking Services.
Details: The Frontline application modules support the DeKalb County School District with the following functions:
1. Human Capital Management - Applicant Tracking and Screening: Allows DCSD to engage with jobseekers and hire quality candidates. Over the past year, the district has averaged approximately 295 applicants per week or more than 15K applicants annually, which are managed through the Frontline Human Capital Management - Applicant Tracking and Screening system.
2. Absence & Substitute Management: Manages employee absences, substitutes, and time and attendance. There are approximately 1,184 substitutes who have the capability to be sourced through the Absence & Substitute Management platform. Substitutes have real-time options on how they would like to be contacted and can set their preferences through the platform.
3. Professional Learning Management: Allows all employees to have access to their professional plans and goals, resources for growth, and self-assessments.
4. Employee Evaluation Management: Provides evidence-based evaluations with tools to assess and measure educator effectiveness while providing constructive feedback. Allows managers/supervisors to conduct transparent, growth-focused evaluations, and link results to professional learning plans and goals.
5. Asset Tracking Services: Holds the district’s device inventory for district assets greater than $5000 in value.
In summary, this agenda is requesting approval to purchase the renewal of all modules. Board Policy DJE allows purchases to be made through contracts formally solicited and obtained through inter-governmental and educational cooperatives, alliances, and consortiums to achieve cost savings and administrative efficiencies based on economies of scale. As a result, the Frontline purchase will utilize the National Cooperative Purchasing Alliance Contract Number 01-102 for Frontline Education.
Chronology:
School Year
Board Approval
2022-2023
$571,595.86
2023-2024
$702.236.16
2024-2025
$737,981.22
2025-2026 (Requested)
$767,264.67
Financial impact: Annual Subscription
Cost
Human Capital Management
$207,855.76
Absence & Substitute Management
$58,217.75
Professional Learning Management
$186,697.99
Employee Evaluation Management
$162,180.92
Asset Tracking Services
$152,312.25
Total:
$767,264.67
Charge Code 100.1000.561200.00011.7600.9990.0308.070.0000 (General Fund)
Contact: Dr. Kermit Belcher, Chief Information Officer, Division of Information and Instructional Technology 678.676.1274
Effective: May 2025
Status: Approved by the Office of Legal Affairs
Chronology Frontline Maintenance Renewal
Board Policy DJE allows purchases to be made through contracts formally solicited and obtained
through inter-governmental and educational cooperatives, alliances, and consortiums to achieve
cost savings and administrative efficiencies based on economies of scale. As a result, the Frontline
purchase will utilize the National Cooperative Purchasing Alliance Contract Number 01-102
for Frontline Education. The district has utilized this purchasing vehicle for the last three years as
outlined within the chronology section of this document. This solution includes five (5) modules: 1)
Human Capital Management – Applicant Tracking, 2) Absence & Substitute Management, 3)
Professional Learning, 4) Employee Evaluation Management, and 5) Asset Tracking Services as
detailed below:
1. Human Capital Management – Applicant Tracking
This module modernizes recruitment, hiring, and onboarding processes to ensure schools
are staffed with exceptional educators and support staff. By leveraging automation,
proactive outreach, and digital workflows, it addresses an important business need in
attracting and retaining top talent. The district averages ~295 applicants per week, or more
than 15K applicants annually, which are managed by this module.
2. Absence & Substitute Management
Ensuring uninterrupted, high-quality education depends on effectively managing employee
attendance and substitute coverage. The Frontline Absence & Substitute Management
module provides a modern, automated solution that simplifies critical tasks such as
tracking absences and finding substitutes. There are approximately 1,184 substitutes who
have the capability to be sourced through the Absence Management platform.
3. Professional Learning Management
To meet the evolving needs of our district’s professional learning needs, this module allows
all employees to have access to their professional development plans and goals, resources
for growth, and self-assessments.
4. Employee Evaluation Management
The evaluation module provides evidence-based evaluations with tools to assess and
measure educator effectiveness while providing constructive feedback. This module allows
managers/supervisors to conduct transparent, growth-focused evaluations, and link results
to professional learning plans and goals.
5. Asset Tracking Services
The Asset Tracking module is a cloud-based solution tailored specifically for K-12 school
districts, offering a centralized platform to streamline inventory tracking and reporting of
assets. The IT Asset Tracking solution empowers the district to reduce manual workload,
respond confidently to audits, and ensure compliance with funding and depreciation
reporting requirements, all while maximizing the value of district resources. This strategic
tool is essential for fostering a more accountable culture and tracking of district resources.
The district currently manages ~267,264 assets with this module.
Chronology:
School Year Board Approval
2022 – 2023 $571,595.86
2023 – 2024 $702,236.16
2024 – 2025 $737,981.22
2025 – 2026 $767,264.67 (Requested)
Average Vendor Spend for the Last 3 Years:
Vendor Average Spend Amount (Last 3 Years)
Frontline $670,604.41