Agenda Item
b. Frontline Services Approval (Not to exceed $767,264.67)
Summary: Presented by: Dr. Kermit Belcher, Chief Information Officer, Division of Information and Instructional Technology
Request: It is recommended that the Board of Education approve the contract for Human Capital Management - Applicant Tracking, Absence & Substitute Management, Professional Learning Management, Employee Evaluation Management as well as Asset Tracking Services with Frontline Education in an amount not to exceed $767,264.67. This will be an annual subscription to be presented to the BOE each fiscal year.
Why: This request renews the contract for the district’s Human Capital Management - Applicant tracking, Absence & Substitute Management, Professional Learning, Employee Evaluation Management as well as Asset Tracking Services.
Details: The Frontline application modules support the DeKalb County School District with the following functions:
1. Human Capital Management - Applicant Tracking and Screening: Allows DCSD to engage with jobseekers and hire quality candidates. Over the past year, the district has averaged approximately 295 applicants per week or more than 15K applicants annually, which are managed through the Frontline Human Capital Management - Applicant Tracking and Screening system.
2. Absence & Substitute Management: Manages employee absences, substitutes, and time and attendance. There are approximately 1,184 substitutes who have the capability to be sourced through the Absence & Substitute Management platform. Substitutes have real-time options on how they would like to be contacted and can set their preferences through the platform.
3. Professional Learning Management: Allows all employees to have access to their professional plans and goals, resources for growth, and self-assessments.
4. Employee Evaluation Management: Provides evidence-based evaluations with tools to assess and measure educator effectiveness while providing constructive feedback. Allows managers/supervisors to conduct transparent, growth-focused evaluations, and link results to professional learning plans and goals.
5. Asset Tracking Services: Holds the district’s device inventory for district assets greater than $5000 in value.
In summary, this agenda is requesting approval to purchase the renewal of all modules. Board Policy DJE allows purchases to be made through contracts formally solicited and obtained through inter-governmental and educational cooperatives, alliances, and consortiums to achieve cost savings and administrative efficiencies based on economies of scale. As a result, the Frontline purchase will utilize the National Cooperative Purchasing Alliance Contract Number 01-102 for Frontline Education.
Chronology:
School Year
Board Approval
2022-2023
$571,595.86
2023-2024
$702.236.16
2024-2025
$737,981.22
2025-2026 (Requested)
$767,264.67
Financial impact: Annual Subscription
Cost
Human Capital Management
$207,855.76
Absence & Substitute Management
$58,217.75
Professional Learning Management
$186,697.99
Employee Evaluation Management
$162,180.92
Asset Tracking Services
$152,312.25
Total:
$767,264.67
Charge Code 100.1000.561200.00011.7600.9990.0308.070.0000 (General Fund)
Contact: Dr. Kermit Belcher, Chief Information Officer, Division of Information and Instructional Technology 678.676.1274
Effective: May 2025
Status: Approved by the Office of Legal Affairs
Exhibit A Frontline Customer Order Form
Q-211338
01/28/2025
550 E. Swedesford Road, Suite 360, Wayne, PA 19087
Customer: Order Form Details:
Dekalb County School District Account Manager: Kevin Castillo
1701 Mountain Industrial Blvd. Sale Type: Renewal
Stone Mountain, Georgia, 30083 Quote Currency: USD
United States
Contact: Glenn Melendez
Title:
Phone:
Email: glenn_melendez@dekalbschoolsga.org
Pricing Overview Amount
Annual Recurring Fees $614,952.42
Annual Recurring Fees Itemized Description Subscription Start Subscription End Amount
Year 1
Absence & Substitute Management, unlimited usage for 7/01/2025 6/30/2026 $58,217.75
internal employees
Employee Evaluation Management, unlimited usage for 7/01/2025 6/30/2026 $162,180.92
internal employees
Human Capital Management - Recruiting & Hiring Bundle 7/01/2025 6/30/2026 $207,855.76
Professional Learning Management, unlimited usage for 7/01/2025 6/30/2026 $186,697.99
internal employees
Page 1 of 7
Exhibit A Frontline Customer Order Form
Q-211338
01/28/2025
550 E. Swedesford Road, Suite 360, Wayne, PA 19087
Additional Order Form Information
Tax Information
Tax Exemption: We currently don’t have a tax exemption certificate on file for you. Please use this link to upload your tax exemption
certificate. Otherwise, the appropriate tax will be applied at the time of invoicing.
PO Information
PO Status:
PO #: \
Note: If a Purchase Order is required, Customer shall submit the PO to Frontline within ten (10) business days of signing this Order Form
by emailing it to billing@frontlineed.com, otherwise a PO shall not be required for payment
Page 2 of 7
Exhibit A Frontline Customer Order Form
Q-211338
01/28/2025
550 E. Swedesford Road, Suite 360, Wayne, PA 19087
Invoicing Schedule Due Date Amount
Year 1 $614,952.42
Absence & Substitute Management, unlimited usage for internal employees 7/31/2025
Employee Evaluation Management, unlimited usage for internal employees 7/31/2025
Human Capital Management - Recruiting & Hiring Bundle 7/31/2025
Professional Learning Management, unlimited usage for internal employees 7/31/2025
Page 3 of 7
Exhibit A Frontline Customer Order Form
Q-199596
01/28/2025
550 E. Swedesford Road, Suite 360, Wayne, PA 19087
Customer: Order Form Details:
Dekalb County School District Account Manager: Kevin Castillo
1701 Mountain Industrial Blvd. Sale Type: Renewal
Stone Mountain, Georgia, 30083 Quote Currency: USD
United States
Contact: Glenn Melendez
Title:
Phone:
Email: glenn_melendez@dekalbschoolsga.org
Pricing Overview Amount
Annual Recurring Fees $152,312.25
Annual Recurring Fees Itemized Description Subscription Start Subscription End Amount
Year 1
Asset Management Subscription, unlimited usage for internal 5/06/2025 5/05/2026 $152,312.25
employees
Page 4 of 7
Exhibit A Frontline Customer Order Form
Q-199596
01/28/2025
550 E. Swedesford Road, Suite 360, Wayne, PA 19087
Additional Order Form Information
Special Instructions and Additional Terms
This Order is made subject to OMNIA Contract #R240306.
Tax Information
Tax Exemption: We currently don’t have a tax exemption certificate on file for you. Please use this link to upload your tax exemption
certificate. Otherwise, the appropriate tax will be applied at the time of invoicing.
PO Information
PO Status:
PO #: \
Note: If a Purchase Order is required, Customer shall submit the PO to Frontline within ten (10) business days of signing this Order Form
by emailing it to billing@frontlineed.com, otherwise a PO shall not be required for payment
Page 5 of 7
Exhibit A Frontline Customer Order Form
Q-199596
01/28/2025
550 E. Swedesford Road, Suite 360, Wayne, PA 19087
Invoicing Schedule Due Date Amount
Year 1 $152,312.25
Asset Management Subscription, unlimited usage for internal employees 6/05/2025
Page 6 of 7
Exhibit A Frontline Customer Order Form
Q-211338 & Q-199596
01/28/2025
550 E. Swedesford Road, Suite 360, Wayne, PA 19087
MASTER SERVICES AGREEMENT
This Master Services Agreement is made effective as of the date of the signature below (the “Effective Date”) by and
between Frontline Technologies Group LLC dba Frontline Education, its subsidiaries and affiliates with an address at 550
E. Swedesford Road, Suite 360, Wayne, PA 19087 (collectively “Frontline”), and the client identified below (“Client”).
Frontline and Client are sometimes referred to herein, individually, as a “Party” and, collectively, the “Parties.”
By signing below, the Parties agree to be legally bound by the terms and conditions contained in the Frontline Master
Services Agreement (“Master Services Agreement”, which is available at https://www.frontlineeducation.com/master-
services-agreement/ and is incorporated herein by reference. The attached Order Form, exhibits (if any), Statements of
Work and the referenced Master Services Agreement are collectively the “Agreement”. To place orders subject to this
Agreement, at least one Order Form (as defined in the Master Services Agreement) must be incorporated into this
Agreement. Client may make future purchases of products and services from Frontline (and its subsidiaries and affiliates)
under this Master Services Agreement by executing an Order Form and any future Order Forms without an attached or
referenced Master Services Agreement will be deemed subject to this Master Services Agreement. This Agreement
constitutes the complete and exclusive statement of the agreement between the Parties with respect to the Software and
the Services set forth herein and any other software, products or other services provided by Frontline or any of its affiliates
or predecessors prior to the Effective Date. For the avoidance of doubt, this Agreement supersedes any and all prior oral
or written communications, proposals, RFPs, contracts, and agreements (including all prior license and similar
agreements) and the Parties hereby terminate any such agreements. In the event of a conflict between the provisions of
the Terms and Conditions and the provisions of any Statement of Work or any Order Form or any Order Form Terms and
Conditions, the provisions of the Statement of Work or Order Form or Order Form Terms and Conditions, as applicable,
shall govern, but only with respect to the services forth in the Statement of Work or that particular Order Form.
Frontline Technologies Group LLC dba Frontline Dekalb County School District
Education
Signature: \s2\ Signature: \s1\
Name: \n2\ Name: \n1\
Title: \fltitle_2_text\ Title: \title_1_text\
Address: 550 E. Swedesford Road, Suite 360 Address: 1701 Mountain Industrial Blvd.
Wayne, PA 19087 Stone Mountain, Georgia 30083
Email: billing@frontlineed.com Email: \email_1_text\
Effective Date: \d2\
Page 7 of 7
MODIFICATION TO MASTER SERVICES AGREEMENT
This Modification to Frontline’s Master Services Agreement (“Modification”) by and between
Dekalb County School District with a business address at 1701 Mountain Industrial Blvd. Stone
Mountain, Georgia, 30083 and Frontline Technologies Group, LLC dba Frontline Education
(“Frontline”), a Delaware limited liability company, maintaining its principal place of business at
550 E. Swedesford Road Suite 360, Wayne PA. 19087 is entered into as of the date last written
below (“the Effective Date”).
Recitals underlying this Agreement
A. As a condition to use the Frontline Subscription Software or to receive Professional
Services listed on Order Form Q-211338 and Q-199596 Client is required to agree to
Frontline’s Master Services Agreement, the terms of which are available online at
https://www.frontlineeducation.com/master-services-agreement/.
B. Client and Frontline desire to modify the Master Services Agreement as set forth in this
Modification.
NOW, THEREFORE, in light of the foregoing recitals, the mutual covenants and obligations
contained in this Modification and for other good and valuable consideration, the receipt and
adequacy of which is hereby acknowledged, the Parties agree as follows:
1. Section 2 Invocing and Payment.
Section 2 shall be replaced in its entirety with the following language:
All fees and charges will be stated in the applicable Order Forms and Statements of
Work. If applicable, the Startup Cost stated on the Order Form will be invoiced to Client
by Frontline upon execution of the applicable Order Form. Invoices may be sent by
Frontline or a Frontline subsidiary or affiliate. Startup Costs are priced with the
assumption that implementation of the Subscription Software will be completed within
120 days after signing. Frontline reserves the right to charge Client additional service
fees for added project costs due to Client-caused delays occurring after the 120-day
implementation period. The Annual Subscription stated on the Order Form will be
invoiced to Client by Frontline based on the Subscription Start Date stated in the Order
Form unless otherwise stated in the Order Form. If no Subscription Start Date is stated
in the Order Form, the Subscription Start Date shall be defined as 30 days after Client’s
signature of the applicable Order Form. Except as otherwise provided in the applicable
Order Form, Frontline shall invoice Client in U.S. Dollars and Client shall pay all fees,
charges, and expenses within 30 days of the date of an invoice via check or ACH.
Unless the Order Form states otherwise, Frontline reserves the right to increase any of
the fees for any Renewal Term by providing notice of such increase to Client at least 30
days prior to the start of such Renewal Term. All charges under this Agreement are
exclusive of, and Client is solely responsible for, any applicable taxes, duties, fees, and
other assessments of whatever nature imposed by governmental authorities, except for
any tax based on Frontline’s income. Without limiting the foregoing, Client shall promptly
pay to Frontline any amounts actually paid or required to be collected or paid by
Frontline pursuant to any statute, ordinance, rule, or regulation of any legally constituted
taxing authority. If the Client claims tax exempt status or the right to remit taxes directly,
the tax-exempt number must be entered on the first page of any applicable Order Form.
1
If the parties agree that Frontline’s personnel are to travel to Client’s facility or otherwise
in connection with any of the Services, Client shall be responsible for the reasonable
costs of transportation, lodging, meals, and the like for Frontline’s personnel.
2. Section 10.7 Choice of Law/Venue.
Section 10.7 shall be replaced in its entirety with the following language:
This Agreement shall be governed by the laws of the State of Georgia, without reference
to its conflict of laws principles. Any disputes under this Agreement shall be resolved in a
federal or state court of competent jurisdiction in the state where the Client is located.
3. This Modification is the complete agreement between the parties as to the modification
of the Master Services Agreement and replaces any prior oral or written communications
between the parties as to any further modification. Unless modified herein, all provisions
of the Master Services Agreement not modified hereiun have been agreed to as written.
4. There are no conditions, understandings, agreements, representations, or warranties,
expressed or implied, which are not specified herein. This Modification may only be
modified by a written document executed by the parties hereto.
5. Each party warrants and represents that its respective signatories whose signatures
appear below have been and are on the date of signature duly authorized to execute this
Agreement.
IN WITNESS WHEREOF, the parties hereto have caused this Modification to be duly executed.
“Frontline” “Client”
FRONTLINE TECHNOLOGIES GROUP DEKALB COUNTY SCHOOL DISTRICT
LLC DBA FRONTLINE EDUCATION
_____________________________ _____________________________
Authorized Signature Authorized Signature
By: __________________________ By: __________________________
Its: ___________________________ Its: ___________________________
Dated: _________________________ Dated: _________________________
2