Sole Source Letter, Dekalb County Schools

AID 1753234 · View on Simbli

Agenda Item

b. CLEAR Attendance Zone Verification Software (Not to exceed $141,548)

Summary: Presented by: Presented by: Triscilla Weaver, Ph.D., Chief of Access & Opportunity, Division of Access & Opportunity
Request: It is requested that the DeKalb County School Board of Education (“the Board”) approve access and usage of THOMSON REUTERS CLEAR, a public record information database software not to exceed $141,548.
Why: DeKalb County School District relies on school registrars to review and process thousands of documents families enter into the Infinite Campus (IC) student information system to verify residency in our attendance boundary. This process is particularly difficult for schools with large grade band shifts, such as elementary to middle school and middle to high school. Through registrar interviews, school visits, and IC audits, we have discovered fidelity challenges and inaccurate documents leading to attendance zone imbalances.

Approval of a comprehensive attendance zone verification software will support registration across the district and will ensure we have accurate data in the student information system (Infinite Campus). CLEAR provides access to a comprehensive collection of public records information we will use to cross-reference family attendance zone documentation information. Annually, the registration team will run a batch verification process to determine accuracy and support families with attendance options and programs. The seven registration support staff will uphold the standard operating procedures (SOP) and run individual school requests and residency affidavits.

Please note this is a sole source vendor and documentation is attached.

The approval of this contract aligns with Strategic Goal Area 6: Organizational Excellence and Goal Area 2: School, Family, and Community Engagement.
Details: Approval of a comprehensive attendance zone verification software will support registration across the district and will ensure we have accurate data in the student information system (Infinite Campus). The CLEAR software will alert DSCD registration administrators of inconsistent addresses, and we will further review based on the SOP process (attached).

DCSD has several departments and programs for families that need support in providing documentation to complete annual verification and the new student registration process. We also have a team and process for families experiencing unstable or inadequate housing (McKinney Vento), as we want to be sensitive to these situations. Lastly, we have a process for families living with another family in the DCSD boundaries.

The registration team will allow 10 administrator users on the platform with strict search criteria guidelines. The student assignment leaders will use the CLEAR platform to run internal audits and manage families' safety and security.
Financial impact: The initial contract duration shall be effective through June 30, 2025.

The total budget for these services will be allocated from the supplies and materials (computer software) student assignment budget 100-2210-561200-00011-7010-9990-8010-092-0000 in the amount of $141,548.
Contact: Triscilla Weaver, Ph.D., Chief of Access and Opportunity, Division of Access & Opportunity, 678.676.0485
Ms. Sarita Smith, Executive Director of Student Assignments, Division of Access & Opportunity, 678.676.0207
Effective: Upon Board Approval
Status: Approved by the Office of Legal Affairs
                                                                         Tom Lewis
                                                                         Sr. Account Executive
                                                                         Eastern Regional Manager
                                                                         610 Opperman Dr.
                                                                         Eagan, MN 55123
                                                                         Phone 336-324-0420
                                                                         tom.lewis@thomsonreuters.com

October 17, 2024

Sarita Smith
Executive Director, Student Assignment
Dekalb County Schools
1701 Mountain Industrial Blvd
Stone Mountain, GA 30083


RE: Sole Source Designation—Thomson Reuters CLEAR

Dear Sarita:

Thomson Reuters is pleased to provide you with information concerning CLEAR. The purpose of this letter
is to confirm that Thomson Reuters is the sole source provider for the features and capabilities of CLEAR.

Thomson Reuters CLEAR is a comprehensive, online investigative platform that allows investigators and
analysts to easily access billions of public records, publicly available information, and proprietary data for
investigation and due diligence, including identity verification and risk assessment, screening, and
monitoring. Through its easy-to-use, intuitive interface, CLEAR provides extensive and current data
sources, functionality, and exclusive offerings that comprise the most comprehensive investigative
database platform available.

West Publishing Corporation, a Thomson Reuters business, is the sole provider of CLEAR, and we do not
permit sale/resell through distributors or resellers. No other online investigative research tool provides
the following combination of data, features, and capabilities as found on CLEAR.

KEY INVESTIGATIVE CONTENT
   License Plate Recognition Data—Through CLEAR, law enforcement customers have access to more
    than six (6) million images of vehicles and license plates from a nationwide network of cameras
    (excluding Hawaii). Images are date/time stamped and include geo-coordinate information.
   CLEAR ID Confirm—CLEAR ID Confirm allows customers to efficiently conduct identity verification on
    individuals and businesses and understand the level of validity or risk involved. With a dashboard view
    of user input, field-by-field matching (match/partial match/no match), identity flag hits, and scores,
    users readily see whether an identity appears to be valid and which data sources have information on
    the subject. Verification parameters are fully configurable to customer preferences. CLEAR ID Confirm
    is available either as a premium add-on feature to CLEAR or as a standalone subscription plan via web-
    based access, batch, or System-to-System (API web services).
   Bank Account Header Data—This header data is non-financial information collected on a subject
    related to checking account and direct deposit account activity, such as account opening or closing,
    check orders, or insufficient funds. Containing more than 500 million records, this data is from
    financial, retail, and lending institutions. Types of data include names, addresses, phone numbers,
    dates of birth, driver’s license numbers, and Social Security numbers or individual taxpayer
    identification numbers. Records span all 50 states, the District of Columbia, and limited coverage from
    selected U.S. territories. Data from the source is updated monthly.
   Passport Checker—By entering information from a subject’s passport, CLEAR users can compare the
    Machine-Readable Zone (MRZ) of the passport against the MRZ text generated from the passport
    information entered in CLEAR, to detect possible fraud.
   Photo Images on Criminal Records—CLEAR provides photo images on arrest and criminal records.
    When available from the sources, these images will be displayed on arrest records, sex offender
    records, and selected Department of Correction records.
   Cell Phone Data—CLEAR’s phone data is the most comprehensive, current, and accurate data in the
    industry. No service other than CLEAR offers gateway access to real-time, nationwide phone data.
    Through this real-time gateway, CLEAR provides comprehensive phone data, including detailed carrier
    contact information, for cell phones, landlines, and VoIP. Additionally, the Phone Records data set
    provides access to hundreds of millions of phone records, including more than 200 million cell phone
    numbers, as well as landlines and VoIP numbers.
   Credit Reporting Bureaus—CLEAR provides government investigators and analysts with regularly
    updated credit header information originating from all three of the major credit reporting bureaus,
    including real-time header information from Experian and TransUnion in CLEAR’s comprehensive
    reports. This results in reports that provide more current address information. Other critical address
    information provided by credit reporting bureaus includes the high-risk address alert, which identifies
    addresses that may be associated with a propensity for fraud.
   Real-Time Vehicle Registration Data—CLEAR offers real-time gateway access to vehicle registration
    data for 43 states, the District of Columbia, and Puerto Rico, providing up-to-date information on
    vehicles and their registered owners.
   Global Business Data—CLEAR provides comprehensive data on business entities, including small and
    privately held companies as well as corporations. Business data sources also include Worldbase, a
    global offering of more than 305 million companies. This content includes both U.S. company
    information and international company information from 220 countries.

ADVANCED FEATURES AND CAPABILITIES
   Batch Services—Batch Services allows for searching thousands of subjects at once and provides for
    quick and easy file submission and delivery of batch results that are easy to use and export.
    Additionally, with Batch Services, Batch Search can be customized to deliver only the specific
    information needed, and Batch Alerts can be added to provide ongoing monitoring of changes to
    information.
   Alerts—With CLEAR Alerts, users can automatically monitor the status of a selected attribute or
    subject, at a chosen time interval (e.g., daily, weekly, etc.). When either new information is added or
    information changes on the selected attribute or subject, CLEAR sends a notification to the user about
    the updated information.
   Quick Analysis Flags—Provides a checklist of data sets that can be potential red flags for a person or
    business, in order to help determine where to focus investigative efforts.
   Address Map—Shows the addresses associated with the subject (and which appear in the Vital
    Statistics section of search results) on an interactive map, via Google Maps.
   Customizable Dashboard—CLEAR’s dashboard view allows users to get an immediate overview of a
    person or business and to quickly get a sense of potential risks associated with the subject. Users can
    customize the dashboard to ensure a focus on data that’s most relevant to them.
   Vital Statistics—CLEAR results include this feature, which provides a convenient summary of the key
    attributes and information from multiple sources for a subject.
   Linked Searching—CLEAR offers the ability to search from within search results, making it fast and
    convenient to dive deeper into returned data. Linked searches include address, business name,
    driver’s license number, email address, person name, phone number, and Social Security number.
   Entity Resolution—CLEAR uses entity resolved database (ERD) technology to efficiently find all
    available public records pertaining to a subject. CLEAR’s ERD technology uses multiple data elements
    and identifiers to match records and can overcome partial and incomplete data, misspellings, etc.
    CLEAR’s ERD technology ensures that users obtain the full complement of available data on a subject.
   Relevance Scores—As results are returned in CLEAR, the most relevant records appear at the top of
    the result list.
   Data Source Transparency—In CLEAR, sources and their corresponding "reported dates" are provided
    with search results to provide maximum transparency to the user. The reported dates shown on
    records indicate the dates of the transaction or activity associated with the record at the source. In
    contrast, many providers of investigative database services list the date that the information was
    most recently updated in their database, and not when it was updated at the source. CLEAR shows
    the actual date of update in the source data. Additional source details, such as detailed coverage
    information and update frequencies, are provided in CLEAR’s Online Help, so that users can be
    assured of the credibility, reliability, and currentness of the data.
   User Preferences—CLEAR’s Preferences account tool allows users to create preferences for
    conducting linked searches, permissible uses, user profile, display order of dashboard modules, and
    regarding data included in selected dashboard tools, e.g., Quick Analysis Flags, Associate Analytics.
   Customized Reporting—In CLEAR, customers have several customizing options available and can
    create report templates by setting report preferences, identifying the sections to include, and setting
    the sequence in which sections are displayed.
   Workspace—The Workspace feature allows customers to save selected results and report data
    indefinitely and provides the ability to generate link-chart and map views of the data. Visualizing
    information on multiple subjects in a link-chart view makes it easier for investigators to discern
    possible connections or associations between subjects/entities.
   CLEAR Mobile Access—CLEAR users can access critical data on their smart phones and other mobile
    devices. CLEAR Mobile does not restrict data returns, so users have access to the same results
    information that they would on their computers, including Vital Statistics in search results and
    comprehensive reports. CLEAR automatically detects a user’s mobile device type and seamlessly logs
    in the user to a streamlined, mobile version.
   Compatibility with Analytical Programs—For investigators who need to conduct more powerful
    analysis on CLEAR results, CLEAR data can be readily integrated with i2 Analyst’s Notebook and
    Palantir.
   Google Maps Compatibility—CLEAR provides mapping of address data, powered by Google Maps, in
    several areas, including the Address Map and Map Analytics modules, Workspace, and in Search
    Results, by selecting the map icon located beside the address.

I would be happy to further discuss with you the exclusive features, services, and content available for
CLEAR. If you have any questions concerning this document or require additional information, please do
not hesitate to contact me.

Sincerely,

Tom