Agenda Item
c. Mitel Annual Maintenance Upgrade (Not to exceed $459,984.26)
Summary: Presented by: Ms. Monika Davis, Chief Information Officer, Division of Information and Instructional Technology
Request: It is requested that the Board of Education approve annual maintenance services, equipment, and software licensing from Layer3/MGT in an amount not to exceed $459,984.26.
Why: The purpose of the Annual Mitel maintenance renewal is to provide coverage for the DCSD Mitel Phone System and associated components and licenses that were acquired under RFP 17-21: District-Wide Unified Communications System and Services. The DCSD Mitel phone system acts as the backbone for internal and external communication and is a critical part of security for the School District. The storage that was acquired under RFP 17-21 is approaching End Of Life (EOL) and needs to be replaced by new storage. In addition Mitel will be integrated with Microsoft Teams.
Details: This agenda item is requesting to purchase the annual maintenance services.
Mitel System Annual Maintenance Includes:
Maintenance of all DCSD Mitel site-based Phone Controllers (194) and licenses
Maintenance of 4 Telecom Infrastructure Switches
Priority Maintenance and 24/7 Monitoring (With escalation to Mitel when needed) on 15 Distributed Voice Services Servers
Installation of ongoing security updates
In addition to maintenance services, the storage server for the Mitel Phone System will be upgraded as well as integrated with Microsoft Teams to allow better communications with staff when they are not on DCSD properties.
In accordance with Board of Education Purchasing Policy DJE III.D.3.d. The Purchasing Department shall be authorized to make purchases through inter-governmental and educational cooperatives, alliances, and consortiums to achieve cost savings and administrative efficiencies based on economies of scale. Therefore, this purchase will utilize the Sourcewell Contract#120122-MBS and the TIPS Contract # 230105 .
Financial impact: $459,984.26
General Funds
100.2800.553000.00011.7600.9990.0308.070.0000 - $364,209.84
SPLOST VI
306.1000.561600.80236.7600.9990.0000.070.0000 - $95,774.42
Contact: Ms. Monika Davis, Chief Information Officer, Division of Information and Instructional Technology, 678.676.1274
Effective: October 2024
Status: Approved by Office of Legal Affairs