Mitel Contract 120122 (Sourcewell)

AID 1701701 · View on Simbli

Agenda Item

c. Mitel Annual Maintenance Upgrade (Not to exceed $459,984.26)

Summary: Presented by: Ms. Monika Davis, Chief Information Officer, Division of Information and Instructional Technology
Request: It is requested that the Board of Education approve annual maintenance services, equipment, and software licensing from Layer3/MGT in an amount not to exceed $459,984.26.
Why: The purpose of the Annual Mitel maintenance renewal is to provide coverage for the DCSD Mitel Phone System and associated components and licenses that were acquired under RFP 17-21: District-Wide Unified Communications System and Services. The DCSD Mitel phone system acts as the backbone for internal and external communication and is a critical part of security for the School District. The storage that was acquired under RFP 17-21 is approaching End Of Life (EOL) and needs to be replaced by new storage. In addition Mitel will be integrated with Microsoft Teams.
Details: This agenda item is requesting to purchase the annual maintenance services.

Mitel System Annual Maintenance Includes:


Maintenance of all DCSD Mitel site-based Phone Controllers (194) and licenses
Maintenance of 4 Telecom Infrastructure Switches
Priority Maintenance and 24/7 Monitoring (With escalation to Mitel when needed) on 15 Distributed Voice Services Servers
Installation of ongoing security updates

In addition to maintenance services, the storage server for the Mitel Phone System will be upgraded as well as integrated with Microsoft Teams to allow better communications with staff when they are not on DCSD properties.

In accordance with Board of Education Purchasing Policy DJE III.D.3.d. The Purchasing Department shall be authorized to make purchases through inter-governmental and educational cooperatives, alliances, and consortiums to achieve cost savings and administrative efficiencies based on economies of scale. Therefore, this purchase will utilize the Sourcewell Contract#120122-MBS and the TIPS Contract # 230105 .
Financial impact: $459,984.26

General Funds
100.2800.553000.00011.7600.9990.0308.070.0000 - $364,209.84

SPLOST VI
306.1000.561600.80236.7600.9990.0000.070.0000 - $95,774.42
Contact: Ms. Monika Davis, Chief Information Officer, Division of Information and Instructional Technology, 678.676.1274
Effective: October 2024
Status: Approved by Office of Legal Affairs
         


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                                           Solicitation Number: RFP #120122

                                                             CONTRACT


            This Contract is between Sourcewell, 202 12th Street Northeast, P.O. Box 219, Staples, MN
            56479 (Sourcewell) and Mitel Business Systems, Inc. on behalf of itself and on behalf of its
            affiliate, Mitel Networks Corporation, 1146 North Alma School Road, Mesa, AZ 85201
            (Supplier).

            Sourcewell is a State of Minnesota local government unit and service cooperative created
            under the laws of the State of Minnesota (Minnesota Statutes Section 123A.21) that offers
            cooperative procurement solutions to government entities. Participation is open to eligible
            federal, state/province, and municipal governmental entities, higher education, K-12 education,
            nonprofit, tribal government, and other public entities located in the United States and Canada.
            Sourcewell issued a public solicitation for Unified Communication and Contact Center Solutions
            from which Supplier was awarded a contract.

            Supplier desires to contract with Sourcewell to provide equipment, products, or services to
            Sourcewell and the entities that access Sourcewell’s cooperative purchasing contracts
            (Participating Entities).

                                                      1. TERM OF CONTRACT

            A. EFFECTIVE DATE. This Contract is effective upon the date of the final signature below.

            B. EXPIRATION DATE AND EXTENSION. This Contract expires March 8, 2027, unless it is
            cancelled sooner pursuant to Article 22. This Contract may be extended one additional year
            upon the request of Sourcewell and written agreement by Supplier.

            C. SURVIVAL OF TERMS. Notwithstanding any expiration or termination of this Contract, all
            payment obligations incurred prior to expiration or termination will survive, as will the
            following: Articles 11 through 14 survive the expiration or cancellation of this Contract. All
            other rights will cease upon expiration or termination of this Contract.

                                            2. EQUIPMENT, PRODUCTS, OR SERVICES

            A. EQUIPMENT, PRODUCTS, OR SERVICES. Supplier will provide the Equipment, Products, or
            Services as stated in its Proposal submitted under the Solicitation Number listed above.



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            Supplier’s Equipment, Products, or Services Proposal (Proposal) is attached and incorporated
            into this Contract.

            All Equipment and Products provided under this Contract must be new and the current model
            unless stated otherwise in this Contract. Supplier may offer close-out or refurbished Equipment
            or Products if they are clearly indicated in Supplier’s product and pricing list. Unless agreed to
            by the Participating Entities in advance, Equipment or Products must be delivered as
            operational to the Participating Entity’s site.

            This Contract offers an indefinite quantity of sales, and while substantial volume is anticipated,
            sales and sales volume are not guaranteed.

            B. WARRANTY. Supplier warrants that all Equipment, Products, and Services furnished are free
            from liens and encumbrances, and are free from defects in design, materials, and workmanship.
            In addition, Supplier warrants the Equipment, Products, and Services are suitable for and will
            perform in accordance with the ordinary use for which they are intended. Supplier’s dealers
            and distributors must agree to assist the Participating Entity in reaching a resolution in any
            dispute over warranty terms with the manufacturer. Any manufacturer’s warranty that extends
            beyond the expiration of the Supplier’s warranty will be passed on to the Participating Entity.

            C.     DEALERS, DISTRIBUTORS, AND/OR RESELLERS. Upon Contract execution and throughout
            the Contract term, Supplier must provide to Sourcewell a current means to validate or
            authenticate Supplier’s authorized dealers, distributors, or resellers relative to the Equipment,
            Products, and Services offered under this Contract, which will be incorporated into this
            Contract by reference. It is the Supplier’s responsibility to ensure Sourcewell receives the most
            current information.

                                                             3. PRICING

            All Equipment, Products, or Services under this Contract will be priced at or below the price
            stated in Supplier’s Proposal.

            When providing pricing quotes to Participating Entities, all pricing quoted must reflect a
            Participating Entity’s total cost of acquisition. This means that the quoted cost is for delivered
            Equipment, Products, and Services that are operational for their intended purpose, and
            includes all costs to the Participating Entity’s requested delivery location.

            Regardless of the payment method chosen by the Participating Entity, the total cost associated
            with any purchase option of the Equipment, Products, or Services must always be disclosed in
            the pricing quote to the applicable Participating Entity at the time of purchase.

            A. SHIPPING AND SHIPPING COSTS. All delivered Equipment and Products must be properly
            packaged. Damaged Equipment and Products may be rejected. If the damage is not readily


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            apparent at the time of delivery, Supplier must permit the Equipment and Products to be
            returned within a reasonable time at no cost to Sourcewell or its Participating Entities.
            Participating Entities reserve the right to inspect the Equipment and Products at a reasonable
            time after delivery where circumstances or conditions prevent effective inspection of the
            Equipment and Products at the time of delivery. In the event of the delivery of nonconforming
            Equipment and Products, the Participating Entity will notify the Supplier as soon as possible and
            the Supplier will replace nonconforming Equipment and Products with conforming Equipment
            and Products that are acceptable to the Participating Entity.

            Supplier must arrange for and pay for the return shipment on Equipment and Products that arrive
            in a defective or inoperable condition.

            Sourcewell may declare the Supplier in breach of this Contract if the Supplier intentionally
            delivers substandard or inferior Equipment or Products.

            B. SALES TAX. Each Participating Entity is responsible for supplying the Supplier with valid tax-
            exemption certification(s). When ordering, a Participating Entity must indicate if it is a tax-
            exempt entity.

            C. HOT LIST PRICING. At any time during this Contract, Supplier may offer a specific selection
            of Equipment, Products, or Services at discounts greater than those listed in the Contract.
            When Supplier determines it will offer Hot List Pricing, it must be submitted electronically to
            Sourcewell in a line-item format. Equipment, Products, or Services may be added or removed
            from the Hot List at any time through a Sourcewell Price and Product Change Form as defined
            in Article 4 below.

            Hot List program and pricing may also be used to discount and liquidate close-out and
            discontinued Equipment and Products as long as those close-out and discontinued items are
            clearly identified as such. Current ordering process and administrative fees apply. Hot List
            Pricing must be published and made available to all Participating Entities.

                                         4. PRODUCT AND PRICING CHANGE REQUESTS

            Supplier may request Equipment, Product, or Service changes, additions, or deletions at any
            time. All requests must be made in writing by submitting a signed Sourcewell Price and Product
            Change Request Form to the assigned Sourcewell Supplier Development Administrator. This
            approved form is available from the assigned Sourcewell Supplier Development Administrator.
            At a minimum, the request must:

                 x Identify the applicable Sourcewell contract number;
                 x Clearly specify the requested change;
                 x Provide sufficient detail to justify the requested change;



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                 x Individually list all Equipment, Products, or Services affected by the requested change,
                 along with the requested change (e.g., addition, deletion, price change); and
                 x Include a complete restatement of pricing documentation in Microsoft Excel with the
                 effective date of the modified pricing, or product addition or deletion. The new pricing
                 restatement must include all Equipment, Products, and Services offered, even for those
                 items where pricing remains unchanged.

            A fully executed Sourcewell Price and Product Request Form will become an amendment
            to this Contract and will be incorporated by reference.

                   5. PARTICIPATION, CONTRACT ACCESS, AND PARTICIPATING ENTITY REQUIREMENTS

            A. PARTICIPATION. Sourcewell’s cooperative contracts are available and open to public and
            nonprofit entities across the United States and Canada; such as federal, state/province,
            municipal, K-12 and higher education, tribal government, and other public entities.

            The benefits of this Contract should be available to all Participating Entities that can legally
            access the Equipment, Products, or Services under this Contract. A Participating Entity’s
            authority to access this Contract is determined through its cooperative purchasing, interlocal,
            or joint powers laws. Any entity accessing benefits of this Contract will be considered a Service
            Member of Sourcewell during such time of access. Supplier understands that a Participating
            Entity’s use of this Contract is at the Participating Entity’s sole convenience and Participating
            Entities reserve the right to obtain like Equipment, Products, or Services from any other source.

            Supplier is responsible for familiarizing its sales and service forces with Sourcewell contract use
            eligibility requirements and documentation and will encourage potential participating entities
            to join Sourcewell. Sourcewell reserves the right to add and remove Participating Entities to its
            roster during the term of this Contract.

            B. PUBLIC FACILITIES. Supplier’s employees may be required to perform work at government-
            owned facilities, including schools. Supplier’s employees and agents must conduct themselves
            in a professional manner while on the premises, and in accordance with Participating Entity
            policies and procedures, and all applicable laws.

                                       6. PARTICIPATING ENTITY USE AND PURCHASING

            A. ORDERS AND PAYMENT. To access the contracted Equipment, Products, or Services under
            this Contract, a Participating Entity must clearly indicate to Supplier that it intends to access this
            Contract; however, order flow and procedure will be developed jointly between Sourcewell and
            Supplier. Typically, a Participating Entity will issue an order directly to Supplier or its authorized
            subsidiary, distributor, dealer, or reseller. If a Participating Entity issues a purchase order, it
            may use its own forms, but the purchase order should clearly note the applicable Sourcewell



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            contract number. All Participating Entity orders under this Contract must be issued prior to
            expiration or cancellation of this Contract; however, Supplier performance, Participating Entity
            payment obligations, and any applicable warranty periods or other Supplier or Participating
            Entity obligations may extend beyond the term of this Contract.

            Supplier’s acceptable forms of payment are included in its attached Proposal. Participating
            Entities will be solely responsible for payment and Sourcewell will have no liability for any
            unpaid invoice of any Participating Entity.

            B. ADDITIONAL TERMS AND CONDITIONS/PARTICIPATING ADDENDUM. Additional terms and
            conditions to a purchase order, or other required transaction documentation, may be
            negotiated between a Participating Entity and Supplier, such as job or industry-specific
            requirements, legal requirements (e.g., affirmative action or immigration status requirements),
            or specific local policy requirements. Some Participating Entities may require the use of a
            Participating Addendum, the terms of which will be negotiated directly between the
            Participating Entity and the Supplier or its authorized dealers, distributors, or resellers, as
            applicable. Any negotiated additional terms and conditions must never be less favorable to the
            Participating Entity than what is contained in this Contract; however, the Supplier and
            Participating Entity may negotiate a cap on the Supplier’s liability as addressed in Article 11
            Indemnity and Hold Harmless.

            C. SPECIALIZED SERVICE REQUIREMENTS. In the event that the Participating Entity requires
            service or specialized performance requirements not addressed in this Contract (such as e-
            commerce specifications, specialized delivery requirements, or other specifications and
            requirements), the Participating Entity and the Supplier may enter into a separate, standalone
            agreement, apart from this Contract. Sourcewell, including its agents and employees, will not
            be made a party to a claim for breach of such agreement.

            D. TERMINATION OF ORDERS. Participating Entities may terminate an order, in whole or
            in part, immediately upon notice to Supplier in the event of any of the following events:

                1. The Participating Entity fails to receive funding or appropriation from its governing body
                at levels sufficient to pay for the equipment, products, or services to be purchased; or
                2. Federal, state, or provincial laws or regulations prohibit the purchase or change the
                Participating Entity’s requirements.

            E. GOVERNING LAW AND VENUE. The governing law and venue for any action related to a
            Participating Entity’s order will be determined by the Participating Entity making the purchase.




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                                                      7. CUSTOMER SERVICE

            A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to
            Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is
            changed. The Account Representative will be responsible for:

                 x Maintenance and management of this Contract;
                 x Timely response to all Sourcewell and Participating Entity inquiries; and
                 x Business reviews to Sourcewell and Participating Entities, if applicable.

            B. BUSINESS REVIEWS. Supplier must perform a minimum of one business review with
            Sourcewell per contract year. The business review will cover sales to Participating Entities,
            pricing and contract terms, administrative fees, sales data reports, performance issues, supply
            issues, customer issues, and any other necessary information.

                      8. REPORT ON CONTRACT SALES ACTIVITY AND ADMINISTRATIVE FEE PAYMENT

            A. CONTRACT SALES ACTIVITY REPORT. Each calendar quarter, Supplier must provide a
            contract sales activity report (Report) to the Sourcewell Supplier Development Administrator
            assigned to this Contract. Reports are due no later than 45 days after the end of each calendar
            quarter. A Report must be provided regardless of the number or amount of sales during that
            quarter (i.e., if there are no sales, Supplier must submit a report indicating no sales were
            made).

            The Report must contain the following fields:

                  x Participating Entity Name (e.g., City of Staples Highway Department);
                  x Participating Entity Physical Street Address;
                  x Participating Entity City;
                  x Participating Entity State/Province;
                  x Participating Entity Zip/Postal Code;
                  x Participating Entity Contact Name;
                  x Participating Entity Contact Email Address;
                  x Participating Entity Contact Telephone Number;
                  x Sourcewell Assigned Entity/Participating Entity Number;
                  x Item Purchased Description;
                  x Item Purchased Price;
                  x Sourcewell Administrative Fee Applied; and
                  x Date Purchase was invoiced/sale was recognized as revenue by Supplier.

            B. ADMINISTRATIVE FEE. In consideration for the support and services provided by Sourcewell,
            the Supplier will pay a 2% administrative fee to Sourcewell on all Equipment, Products, and


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            Services provided to Participating Entities. The Administrative Fee must be included in, and not
            added to, the pricing. Supplier may not charge Participating Entities more than the contracted
            price to offset the Administrative Fee. For Administrative Fees generated through Canadian
            orders, Supplier’s affiliate, Mitel Networks Corporation, will make payment of the
            Administrative Fee directly to Sourcewell.

            The Supplier will submit payment to Sourcewell for the percentage of administrative fee stated
            in the Proposal multiplied by the total sales of all Equipment, Products, and Services purchased
            by Participating Entities under this Contract during each calendar quarter. Payments should
            note the Supplier’s name and Sourcewell-assigned contract number in the memo; and must be
            mailed to the address above “Attn: Accounts Receivable” or remitted electronically to
            Sourcewell’s banking institution per Sourcewell’s Finance department instructions. Payments
            must be received no later than 45 calendar days after the end of each calendar quarter.

            Supplier agrees to cooperate with Sourcewell in auditing transactions under this Contract to
            ensure that the administrative fee is paid on all items purchased under this Contract.

            In the event the Supplier is delinquent in any undisputed administrative fees, Sourcewell
            reserves the right to cancel this Contract and reject any proposal submitted by the Supplier in
            any subsequent solicitation. In the event this Contract is cancelled by either party prior to the
            Contract’s expiration date, the administrative fee payment will be due no more than 30 days
            from the cancellation date.

                                                9. AUTHORIZED REPRESENTATIVE

            Sourcewell's Authorized Representative is its Chief Procurement Officer.

            Supplier’s Authorized Representative is the person named in the Supplier’s Proposal. If
            Supplier’s Authorized Representative changes at any time during this Contract, Supplier must
            promptly notify Sourcewell in writing.

                         10. AUDIT, ASSIGNMENT, AMENDMENTS, WAIVER, AND CONTRACT COMPLETE

            A. AUDIT. Pursuant to Minnesota Statutes Section 16C.05, subdivision 5, the books, records,
            documents, and accounting procedures and practices relevant to this Contract are subject to
            examination by Sourcewell or the Minnesota State Auditor for a minimum of six years from the
            end of this Contract. This clause extends to Participating Entities as it relates to business
            conducted by that Participating Entity under this Contract.

            B. ASSIGNMENT. Neither party may assign or otherwise transfer its rights or obligations under
            this Contract without the prior written consent of the other party and a fully executed
            assignment agreement. Such consent will not be unreasonably withheld. Any prohibited
            assignment will be invalid.


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            C. AMENDMENTS. Any amendment to this Contract must be in writing and will not be effective
            until it has been duly executed by the parties.

            D. WAIVER. Failure by either party to take action or assert any right under this Contract will
            not be deemed a waiver of such right in the event of the continuation or repetition of the
            circumstances giving rise to such right. Any such waiver must be in writing and signed by the
            parties.

            E. CONTRACT COMPLETE. This Contract represents the complete agreement between the
            parties. No other understanding regarding this Contract, whether written or oral, may be used
            to bind either party. For any conflict between the attached Proposal and the terms set out in
            Articles 1-22 of this Contract, the terms of Articles 1-22 will govern.

            F. RELATIONSHIP OF THE PARTIES. The relationship of the parties is one of independent
            contractors, each free to exercise judgment and discretion with regard to the conduct of their
            respective businesses. This Contract does not create a partnership, joint venture, or any other
            relationship such as master-servant, or principal-agent.

                                              11. INDEMNITY AND HOLD HARMLESS

            Supplier must indemnify, defend, save, and hold Sourcewell and its Participating Entities,
            including their agents and employees, harmless from any claims or causes of action, including
            attorneys’ fees incurred by Sourcewell or its Participating Entities, arising out of any negligent
            or intentional act or omission in the performance of this Contract by the Supplier or its agents
            or employees; this indemnification includes injury or death to person(s) or property alleged to
            have been caused by Supplier’s negligent or intentional act or omission causing some defect in
            the Equipment, Products, or Services under this Contract to the extent the Equipment, Product,
            or Service has been used according to its specifications. Sourcewell’s responsibility will be
            governed by the State of Minnesota’s Tort Liability Act (Minnesota Statutes Chapter 466) and
            other applicable law.

                                                12. GOVERNMENT DATA PRACTICES

            Supplier and Sourcewell must comply with the Minnesota Government Data Practices Act,
            Minnesota Statutes Chapter 13, as it applies to all data provided by or provided to Sourcewell
            under this Contract and as it applies to all data created, collected, received, maintained, or
            disseminated by the Supplier under this Contract.

                         13. INTELLECTUAL PROPERTY, PUBLICITY, MARKETING, AND ENDORSEMENT

             A. INTELLECTUAL PROPERTY
                1. Grant of License. During the term of this Contract:


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                         a. Sourcewell grants to Supplier a royalty-free, worldwide, non-exclusive right and
                         license to use the trademark(s) in Exhibit A, attached and incorporated by reference,
                         in advertising and promotional materials for the purpose of marketing Sourcewell’s
                         relationship with Supplier.

                         b. Supplier grants to Sourcewell a royalty-free, worldwide, non-exclusive right and
                         license to use Supplier’s trademarks in Exhibit A, attached and incorporated by
                         reference, in advertising and promotional materials for the purpose of marketing
                         Supplier’s relationship with Sourcewell.

                2. Limited Right of Sublicense. The right and license granted herein includes a limited right
                of each party to grant sublicenses to their respective subsidiaries, distributors, dealers,
                resellers, marketing representatives, and agents (collectively “Permitted Sublicensees”) in
                advertising and promotional materials for the purpose of marketing the Parties’ relationship
                to Participating Entities. Any sublicense granted will be subject to the terms and conditions
                of this Article. Each party will be responsible for any breach of this Article by any of their
                respective sublicensees.

                3. Use; Quality Control.
                       a. Neither party may alter the other party’s trademarks from the form provided
                       and must comply with removal requests as to specific uses of its trademarks or
                       logos.
                       b. Each party agrees to use, and to cause its Permitted Sublicensees to use, the
                       other party’s trademarks only in good faith and in a dignified manner consistent with
                       such party’s use of the trademarks. Upon written notice to the breaching party, the
                       breaching party has 30 days of the date of the written notice to cure the breach or
                       the license will be terminated.

                4. Termination. Upon the termination of this Contract for any reason, each party, including
                Permitted Sublicensees, will have 30 days to remove all Trademarks from signage, websites,
                and the like bearing the other party’s name or logo (excepting Sourcewell’s pre-printed
                catalog of suppliers which may be used until the next printing). Supplier must return all
                marketing and promotional materials, including signage, provided by Sourcewell, or dispose
                of it according to Sourcewell’s written directions.

            B. PUBLICITY. Any publicity regarding the subject matter of this Contract must not be released
            without prior written approval from the Authorized Representatives. Publicity includes notices,
            informational pamphlets, press releases, research, reports, signs, and similar public notices
            prepared by or for the Supplier individually or jointly with others, or any subcontractors, with
            respect to the program, publications, or services provided resulting from this Contract.




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            C. MARKETING. Any direct advertising, marketing, or offers with Participating Entities must be
            approved by Sourcewell. Send all approval requests to the Sourcewell Supplier Development
            Administrator assigned to this Contract.

            D. ENDORSEMENT. The Supplier must not claim that Sourcewell endorses its Equipment,
            Products, or Services.
                                   14. GOVERNING LAW, JURISDICTION, AND VENUE

            The substantive and procedural laws of the State of Minnesota will govern this Contract. Venue
            for all legal proceedings arising out of this Contract, or its breach, must be in the appropriate
            state court in Todd County, Minnesota or federal court in Fergus Falls, Minnesota.

                                                        15. FORCE MAJEURE

            Neither party to this Contract will be held responsible for delay or default caused by acts of God
            or other conditions that are beyond that party’s reasonable control. A party defaulting under
            this provision must provide the other party prompt written notice of the default.

                                                             16. SEVERABILITY

            If any provision of this Contract is found by a court of competent jurisdiction to be illegal,
            unenforceable, or void then both parties will be relieved from all obligations arising from that
            provision. If the remainder of this Contract is capable of being performed, it will not be affected
            by such determination or finding and must be fully performed.

                                          17. PERFORMANCE, DEFAULT, AND REMEDIES

            A. PERFORMANCE. During the term of this Contract, the parties will monitor performance and
            address unresolved contract issues as follows:

                1. Notification. The parties must promptly notify each other of any known dispute and
                work in good faith to resolve such dispute within a reasonable period of time. If necessary,
                Sourcewell and the Supplier will jointly develop a short briefing document that describes
                the issue(s), relevant impact, and positions of both parties.
                2. Escalation. If parties are unable to resolve the issue in a timely manner, as specified
                above, either Sourcewell or Supplier may escalate the resolution of the issue to a higher
                level of management. The Supplier will have 30 calendar days to cure an outstanding issue.
                3. Performance while Dispute is Pending. Notwithstanding the existence of a dispute, the
                Supplier must continue without delay to carry out all of its responsibilities under the
                Contract that are not affected by the dispute. If the Supplier fails to continue without delay
                to perform its responsibilities under the Contract, in the accomplishment of all undisputed
                work, the Supplier will bear any additional costs incurred by Sourcewell and/or its
                Participating Entities as a result of such failure to proceed.


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            B. DEFAULT AND REMEDIES. Either of the following constitutes cause to declare this Contract,
            or any Participating Entity order under this Contract, in default:

                1.   Nonperformance of contractual requirements, or
                2.   A material breach of any term or condition of this Contract.

            The party claiming default must provide written notice of the default, with 30 calendar days to
            cure the default. Time allowed for cure will not diminish or eliminate any liability for liquidated
            or other damages. If the default remains after the opportunity for cure, the non-defaulting
            party may:

                x  Exercise any remedy provided by law or equity, or
                x  Terminate the Contract or any portion thereof, including any orders issued against the
                Contract.
                                                    18. INSURANCE

            A. REQUIREMENTS. At its own expense, Supplier must maintain insurance policy(ies) in effect
            at all times during the performance of this Contract with insurance company(ies) licensed or
            authorized to do business in the State of Minnesota having an “AM BEST” rating of A- or better,
            with coverage and limits of insurance not less than the following:

                     1. Workers’ Compensation and Employer’s Liability.
                     Workers’ Compensation: As required by any applicable law or regulation.
                     Employer's Liability Insurance: must be provided in amounts not less than listed below:
                            Minimum limits:
                            $500,000 each accident for bodily injury by accident
                            $500,000 policy limit for bodily injury by disease
                            $500,000 each employee for bodily injury by disease

                     2. Commercial General Liability Insurance. Supplier will maintain insurance covering its
                     operations, with coverage on an occurrence basis, and must be subject to terms no less
                     broad than the Insurance Services Office (“ISO”) Commercial General Liability Form
                     CG0001 (2001 or newer edition), or equivalent. At a minimum, coverage must include
                     liability arising from premises, operations, bodily injury and property damage,
                     independent contractors, products-completed operations including construction defect,
                     contractual liability, blanket contractual liability, and personal injury and advertising
                     injury. All required limits, terms and conditions of coverage must be maintained during
                     the term of this Contract.
                              Minimum Limits:
                              $1,000,000 each occurrence Bodily Injury and Property Damage
                              $1,000,000 Personal and Advertising Injury
                              $2,000,000 aggregate for products liability-completed operations
                              $2,000,000 general aggregate


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                    3. Commercial Automobile Liability Insurance. During the term of this Contract,
                    Supplier will maintain insurance covering all owned, hired, and non-owned automobiles
                    in limits of liability not less than indicated below. The coverage must be subject to terms
                    no less broad than ISO Business Auto Coverage Form CA 0001 (2010 edition or newer),
                    or equivalent.
                             Minimum Limits:
                             $1,000,000 each accident, combined single limit

                    4. Umbrella Insurance. During the term of this Contract, Supplier will maintain
                    umbrella coverage over Employer’s Liability, Commercial General Liability, and
                    Commercial Automobile.
                          Minimum Limits:
                          $2,000,000

                    5. Professional/Technical, Errors and Omissions, and/or Miscellaneous Professional
                    Liability. During the term of this Contract, Supplier will maintain coverage for all claims
                    the Supplier may become legally obligated to pay resulting from any actual or alleged
                    negligent act, error, or omission related to Supplier’s professional services required
                    under this Contract.
                             Minimum Limits:
                             $2,000,000 per claim or event
                             $2,000,000 – annual aggregate

                    6. Network Security and Privacy Liability Insurance. During the term of this Contract,
                    Supplier will maintain coverage for network security and privacy liability. The coverage
                    may be endorsed on another form of liability coverage or written on a standalone
                    policy. The insurance must cover claims which may arise from failure of Supplier’s
                    security resulting in, but not limited to, computer attacks, unauthorized access,
                    disclosure of not public data – including but not limited to, confidential or private
                    information, transmission of a computer virus, or denial of service.
                            Minimum limits:
                            $2,000,000 per occurrence
                            $2,000,000 annual aggregate

            Failure of Supplier to maintain the required insurance will constitute a material breach entitling
            Sourcewell to immediately terminate this Contract for default.

            B. CERTIFICATES OF INSURANCE. Prior to commencing under this Contract, Supplier must
            furnish to Sourcewell a comfort letter from Supplier’s insurance broker, as evidence of the
            insurance required under this Contract. Prior to expiration of the policy(ies), an updated
            comfort letter must be mailed to Sourcewell, 202 12th Street Northeast, P.O. Box 219, Staples,
            MN 56479 or sent to the Sourcewell Supplier Development Administrator assigned to this



           Rev. 3/2022                                                                                 12
         


                                                                                                     120122-MBS


            Contract. The comfort letter must be signed by a person authorized by the insurer(s) to bind
            coverage on their behalf.

            Failure to request validation of Supplier insurance coverage by Sourcewell, or failure of Supplier
            to provide validation of insurance, in no way limits or relieves Supplier of its duties and
            responsibilities in this Contract.

            C. ADDITIONAL INSURED ENDORSEMENT AND PRIMARY AND NON-CONTRIBUTORY
            INSURANCE CLAUSE. Supplier agrees to list Sourcewell and its Participating Entities, including
            their officers, agents, and employees, as an additional insured under the Supplier’s commercial
            general liability insurance policy with respect to liability arising out of activities, “operations,” or
            “work” performed by or on behalf of Supplier, and products and completed operations of
            Supplier. The policy provision(s) or endorsement(s) must further provide that coverage is
            primary and not excess over or contributory with any other valid, applicable, and collectible
            insurance or self-insurance in force for the additional insureds.

            D. WAIVER OF SUBROGATION. Supplier waives and must require (by endorsement or
            otherwise) all its insurers to waive subrogation rights against Sourcewell and other additional
            insureds for losses paid under the insurance policies required by this Contract or other
            insurance applicable to the Supplier or its subcontractors. The waiver must apply to all
            deductibles and/or self-insured retentions applicable to the required or any other insurance
            maintained by the Supplier or its subcontractors. Where permitted by law, Supplier must
            require similar written express waivers of subrogation and insurance clauses from each of its
            subcontractors.

            E. UMBRELLA/EXCESS LIABILITY/SELF-INSURED RETENTION. The limits required by this
            Contract can be met by either providing a primary policy or in combination with
            umbrella/excess liability policy(ies), or self-insured retention.

                                                             19. COMPLIANCE

            A. LAWS AND REGULATIONS. All Equipment, Products, or Services provided under this
            Contract must comply fully with applicable federal laws and regulations, and with the laws in
            the states and provinces in which the Equipment, Products, or Services are sold.

            B. LICENSES. Supplier must maintain a valid and current status on all required federal,
            state/provincial, and local licenses, bonds, and permits required for the operation of the
            business that the Supplier conducts with Sourcewell and Participating Entities.

                               20. BANKRUPTCY, DEBARMENT, OR SUSPENSION CERTIFICATION

            Supplier certifies and warrants that it is not in bankruptcy or that it has previously disclosed in
            writing certain information to Sourcewell related to bankruptcy actions. If at any time during


           Rev. 3/2022                                                                                   13
         


                                                                                                 120122-MBS


            this Contract Supplier declares bankruptcy, Supplier must immediately notify Sourcewell in
            writing.

            Supplier certifies and warrants that neither it nor its principals are presently debarred,
            suspended, proposed for debarment, declared ineligible, or voluntarily excluded from programs
            operated by the State of Minnesota; the United States federal government or the Canadian
            government, as applicable; or any Participating Entity. Supplier certifies and warrants that
            neither it nor its principals have been convicted of a criminal offense related to the subject
            matter of this Contract. Supplier further warrants that it will provide immediate written notice
            to Sourcewell if this certification changes at any time.

                    21. PROVISIONS FOR NON-UNITED STATES FEDERAL ENTITY PROCUREMENTS UNDER
                                 UNITED STATES FEDERAL AWARDS OR OTHER AWARDS

            Participating Entities that use United States federal grant or FEMA funds to purchase goods or
            services from this Contract may be subject to additional requirements including the
            procurement standards of the Uniform Administrative Requirements, Cost Principles and Audit
            Requirements for Federal Awards, 2 C.F.R. § 200. Participating Entities may have additional
            requirements based on specific funding source terms or conditions. Within this Article, all
            references to “federal” should be interpreted to mean the United States federal government.
            The following list only applies when a Participating Entity accesses Supplier’s Equipment,
            Products, or Services with United States federal funds.

            A. EQUAL EMPLOYMENT OPPORTUNITY. Except as otherwise provided under 41 C.F.R. § 60, all
            contracts that meet the definition of “federally assisted construction contract” in 41 C.F.R. § 60-
            1.3 must include the equal opportunity clause provided under 41 C.F.R. §60-1.4(b), in
            accordance with Executive Order 11246, “Equal Employment Opportunity” (30 FR 12319,
            12935, 3 C.F.R. §, 1964-1965 Comp., p. 339), as amended by Executive Order 11375, “Amending
            Executive Order 11246 Relating to Equal Employment Opportunity,” and implementing
            regulations at 41 C.F.R. § 60, “Office of Federal Contract Compliance Programs, Equal
            Employment Opportunity, Department of Labor.” The equal opportunity clause is incorporated
            herein by reference.

            B. DAVIS-BACON ACT, AS AMENDED (40 U.S.C. § 3141-3148). When required by federal
            program legislation, all prime construction contracts in excess of $2,000 awarded by non-
            federal entities must include a provision for compliance with the Davis-Bacon Act (40 U.S.C. §
            3141-3144, and 3146-3148) as supplemented by Department of Labor regulations (29 C.F.R. § 5,
            “Labor Standards Provisions Applicable to Contracts Covering Federally Financed and Assisted
            Construction”). In accordance with the statute, contractors must be required to pay wages to
            laborers and mechanics at a rate not less than the prevailing wages specified in a wage
            determination made by the Secretary of Labor. In addition, contractors must be required to pay
            wages not less than once a week. The non-federal entity must place a copy of the current
            prevailing wage determination issued by the Department of Labor in each solicitation. The


           Rev. 3/2022                                                                               14
         


                                                                                               120122-MBS


            decision to award a contract or subcontract must be conditioned upon the acceptance of the
            wage determination. The non-federal entity must report all suspected or reported violations to
            the federal awarding agency. The contracts must also include a provision for compliance with
            the Copeland “Anti-Kickback” Act (40 U.S.C. § 3145), as supplemented by Department of Labor
            regulations (29 C.F.R. § 3, “Contractors and Subcontractors on Public Building or Public Work
            Financed in Whole or in Part by Loans or Grants from the United States”). The Act provides that
            each contractor or subrecipient must be prohibited from inducing, by any means, any person
            employed in the construction, completion, or repair of public work, to give up any part of the
            compensation to which he or she is otherwise entitled. The non-federal entity must report
            all suspected or reported violations to the federal awarding agency. Supplier must be in
            compliance with all applicable Davis-Bacon Act provisions.

            C. CONTRACT WORK HOURS AND SAFETY STANDARDS ACT (40 U.S.C. § 3701-3708). Where
            applicable, all contracts awarded by the non-federal entity in excess of $100,000 that involve
            the employment of mechanics or laborers must include a provision for compliance with 40
            U.S.C. §§ 3702 and 3704, as supplemented by Department of Labor regulations (29 C.F.R. § 5).
            Under 40 U.S.C. § 3702 of the Act, each contractor must be required to compute the wages of
            every mechanic and laborer on the basis of a standard work week of 40 hours. Work in excess
            of the standard work week is permissible provided that the worker is compensated at a rate of
            not less than one and a half times the basic rate of pay for all hours worked in excess of 40
            hours in the work week. The requirements of 40 U.S.C. § 3704 are applicable to construction
            work and provide that no laborer or mechanic must be required to work in surroundings or
            under working conditions which are unsanitary, hazardous or dangerous. These requirements
            do not apply to the purchases of supplies or materials or articles ordinarily available on the
            open market, or contracts for transportation or transmission of intelligence. This provision is
            hereby incorporated by reference into this Contract. Supplier certifies that during the term of
            an award for all contracts by Sourcewell resulting from this procurement process, Supplier must
            comply with applicable requirements as referenced above.

            D. RIGHTS TO INVENTIONS MADE UNDER A CONTRACT OR AGREEMENT. If the federal award
            meets the definition of “funding agreement” under 37 C.F.R. § 401.2(a) and the recipient or
            subrecipient wishes to enter into a contract with a small business firm or nonprofit organization
            regarding the substitution of parties, assignment or performance of experimental,
            developmental, or research work under that “funding agreement,” the recipient or subrecipient
            must comply with the requirements of 37 C.F.R. § 401, “Rights to Inventions Made by Nonprofit
            Organizations and Small Business Firms Under Government Grants, Contracts and Cooperative
            Agreements,” and any implementing regulations issued by the awarding agency. Supplier
            certifies that during the term of an award for all contracts by Sourcewell resulting from this
            procurement process, Supplier must comply with applicable requirements as referenced above.

            E. CLEAN AIR ACT (42 U.S.C. § 7401-7671Q.) AND THE FEDERAL WATER POLLUTION CONTROL
            ACT (33 U.S.C. § 1251-1387). Contracts and subgrants of amounts in excess of $150,000 require
            the non-federal award to agree to comply with all applicable standards, orders or regulations


           Rev. 3/2022                                                                             15
         


                                                                                                120122-MBS


            issued pursuant to the Clean Air Act (42 U.S.C. § 7401- 7671q) and the Federal Water Pollution
            Control Act as amended (33 U.S.C. § 1251- 1387). Violations must be reported to the Federal
            awarding agency and the Regional Office of the Environmental Protection Agency (EPA).
            Supplier certifies that during the term of this Contract will comply with applicable requirements
            as referenced above.

            F. DEBARMENT AND SUSPENSION (EXECUTIVE ORDERS 12549 AND 12689). A contract award
            (see 2 C.F.R. § 180.220) must not be made to parties listed on the government wide exclusions
            in the System for Award Management (SAM), in accordance with the OMB guidelines at 2 C.F.R.
            §180 that implement Executive Orders 12549 (3 C.F.R. § 1986 Comp., p. 189) and 12689 (3
            C.F.R. § 1989 Comp., p. 235), “Debarment and Suspension.” SAM Exclusions contains the names
            of parties debarred, suspended, or otherwise excluded by agencies, as well as parties declared
            ineligible under statutory or regulatory authority other than Executive Order 12549. Supplier
            certifies that neither it nor its principals are presently debarred, suspended, proposed for
            debarment, declared ineligible, or voluntarily excluded from participation by any federal
            department or agency.

            G. BYRD ANTI-LOBBYING AMENDMENT, AS AMENDED (31 U.S.C. § 1352). Suppliers must file
            any required certifications. Suppliers must not have used federal appropriated funds to pay any
            person or organization for influencing or attempting to influence an officer or employee of any
            agency, a member of Congress, officer or employee of Congress, or an employee of a member
            of Congress in connection with obtaining any federal contract, grant, or any other award
            covered by 31 U.S.C. § 1352. Suppliers must disclose any lobbying with non-federal funds that
            takes place in connection with obtaining any federal award. Such disclosures are forwarded
            from tier to tier up to the non-federal award. Suppliers must file all certifications and
            disclosures required by, and otherwise comply with, the Byrd Anti-Lobbying Amendment (31
            U.S.C. § 1352).

            H. RECORD RETENTION REQUIREMENTS. To the extent applicable, Supplier must comply with
            the record retention requirements detailed in 2 C.F.R. § 200.333. The Supplier further certifies
            that it will retain all records as required by 2 C.F.R. § 200.333 for a period of 3 years after
            grantees or subgrantees submit final expenditure reports or quarterly or annual financial
            reports, as applicable, and all other pending matters are closed.

            I. ENERGY POLICY AND CONSERVATION ACT COMPLIANCE. To the extent applicable, Supplier
            must comply with the mandatory standards and policies relating to energy efficiency which are
            contained in the state energy conservation plan issued in compliance with the Energy Policy
            and Conservation Act.

            J. BUY AMERICAN PROVISIONS COMPLIANCE. To the extent applicable, Supplier must comply
            with all applicable provisions of the Buy American Act. Purchases made in accordance with the
            Buy American Act must follow the applicable procurement rules calling for free and open
            competition.


           Rev. 3/2022                                                                              16
         


                                                                                                 120122-MBS



            K. ACCESS TO RECORDS (2 C.F.R. § 200.336). Supplier agrees that duly authorized
            representatives of a federal agency must have access to any books, documents, papers and
            records of Supplier that are directly pertinent to Supplier’s discharge of its obligations under
            this Contract for the purpose of making audits, examinations, excerpts, and transcriptions. The
            right also includes timely and reasonable access to Supplier’s personnel for the purpose of
            interview and discussion relating to such documents.

            L. PROCUREMENT OF RECOVERED MATERIALS (2 C.F.R. § 200.322). A non-federal entity that is
            a state agency or agency of a political subdivision of a state and its contractors must comply
            with Section 6002 of the Solid Waste Disposal Act, as amended by the Resource Conservation
            and Recovery Act. The requirements of Section 6002 include procuring only items designated in
            guidelines of the Environmental Protection Agency (EPA) at 40 C.F.R. § 247 that contain the
            highest percentage of recovered materials practicable, consistent with maintaining a
            satisfactory level of competition, where the purchase price of the item exceeds $10,000 or the
            value of the quantity acquired during the preceding fiscal year exceeded $10,000; procuring
            solid waste management services in a manner that maximizes energy and resource recovery;
            and establishing an affirmative procurement program for procurement of recovered materials
            identified in the EPA guidelines.

            M. FEDERAL SEAL(S), LOGOS, AND FLAGS. The Supplier cannot use the seal(s), logos, crests, or
            reproductions of flags or likenesses of Federal agency officials without specific pre-approval.

            N. NO OBLIGATION BY FEDERAL GOVERNMENT. The U.S. federal government is not a party to
            this Contract or any purchase by a Participating Entity and is not subject to any obligations or
            liabilities to the Participating Entity, Supplier, or any other party pertaining to any matter
            resulting from the Contract or any purchase by an authorized user.

            O. PROGRAM FRAUD AND FALSE OR FRAUDULENT STATEMENTS OR RELATED ACTS. The
            Contractor acknowledges that 31 U.S.C. 38 (Administrative Remedies for False Claims and
            Statements) applies to the Supplier’s actions pertaining to this Contract or any purchase by a
            Participating Entity.

            P. FEDERAL DEBT. The Supplier certifies that it is non-delinquent in its repayment of any
            federal debt. Examples of relevant debt include delinquent payroll and other taxes, audit
            disallowance, and benefit overpayments.

            Q. CONFLICTS OF INTEREST. The Supplier must notify the U.S. Office of General Services,
            Sourcewell, and Participating Entity as soon as possible if this Contract or any aspect related to
            the anticipated work under this Contract raises an actual or potential conflict of interest (as
            described in 2 C.F.R. Part 200). The Supplier must explain the actual or potential conflict in
            writing in sufficient detail so that the U.S. Office of General Services, Sourcewell, and



           Rev. 3/2022                                                                               17
         


                                                                                                   120122-MBS


            Participating Entity are able to assess the actual or potential conflict; and provide any additional
            information as necessary or requested.

            R. U.S. EXECUTIVE ORDER 13224. The Supplier, and its subcontractors, must comply with U.S.
            Executive Order 13224 and U.S. Laws that prohibit transactions with and provision of resources
            and support to individuals and organizations associated with terrorism.

            S. PROHIBITION ON CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE SERVICES OR
            EQUIPMENT. To the extent applicable, Supplier certifies that during the term of this Contract it
            will comply with applicable requirements of 2 C.F.R. § 200.216.

            T. DOMESTIC PREFERENCES FOR PROCUREMENTS. To the extent applicable, Supplier certifies
            that during the term of this Contract will comply with applicable requirements of 2 C.F.R. §
            200.322.

                                                         22. CANCELLATION

            Sourcewell or Supplier may cancel this Contract at any time, with or without cause, upon 60
            days’ written notice to the other party. However, Sourcewell may cancel this Contract
            immediately upon discovery of a material defect in any certification made in Supplier’s
            Proposal. Cancellation of this Contract does not relieve either party of financial, product, or
            service obligations incurred or accrued prior to cancellation.


                     Sourcewell                                 Mitel Business Systems, Inc., on behalf of
                                                                itself and on behalf of its affiliate, Mitel
                                                                Networks Corporation




             By: __________________________                     By: __________________________
                 Jeremy Schwartz                                    Frank Skiffington
             Title: Chief Procurement Officer                   Title: SVP, Americas
                                                            
             Date: ________________________                     Date: ________________________



             Approved:




           Rev. 3/2022                                                                                  18
         


                                                             120122-MBS


             By: __________________________
                 Chad Coauette
             Title: Executive Director/CEO
                            
             Date: ________________________




           Rev. 3/2022                                         19
         


                                                             120122-MBS




           Rev. 3/2022                                         20
         



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 Bid Number: RFP 120122                                                                                  Vendor Name: Mitel Business Systems, Inc.
         
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 Bid Number: RFP 120122                                                                       Vendor Name: Mitel Business Systems, Inc.
         


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 Bid Number: RFP 120122                                                                     Vendor Name: Mitel Business Systems, Inc.
         

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 Bid Number: RFP 120122                                                                            Vendor Name: Mitel Business Systems, Inc.
         

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 Bid Number: RFP 120122                                                                         Vendor Name: Mitel Business Systems, Inc.
         

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 Bid Number: RFP 120122                                                                            Vendor Name: Mitel Business Systems, Inc.
         

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 Bid Number: RFP 120122                                                                             Vendor Name: Mitel Business Systems, Inc.
         

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 Bid Number: RFP 120122                                                                             Vendor Name: Mitel Business Systems, Inc.
         
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 Bid Number: RFP 120122                                                                    Vendor Name: Mitel Business Systems, Inc.
         

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 Bid Number: RFP 120122                                                                          Vendor Name: Mitel Business Systems, Inc.
         

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 Bid Number: RFP 120122                                                                               Vendor Name: Mitel Business Systems, Inc.
         

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 Bid Number: RFP 120122                                                                       Vendor Name: Mitel Business Systems, Inc.
         
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 Bid Number: RFP 120122                                                                           Vendor Name: Mitel Business Systems, Inc.
         

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 Bid Number: RFP 120122                                                                             Vendor Name: Mitel Business Systems, Inc.
         

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 Bid Number: RFP 120122                                                                              Vendor Name: Mitel Business Systems, Inc.
         

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        7KH3ULFLQJ2IIHUHGLQWKLV3URSRVDOLV                                                                          &RPPHQWV
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 Bid Number: RFP 120122                                                                               Vendor Name: Mitel Business Systems, Inc.
         

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 Bid Number: RFP 120122                                                                       Vendor Name: Mitel Business Systems, Inc.
         

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 Bid Number: RFP 120122                                                                        Vendor Name: Mitel Business Systems, Inc.