Agenda Item
c. RFP 24-594 Operations and IT Division Assessment (Not to exceed 264,900) ~ Updated 9.6.2024
Summary: Presented by: Mr. Joel Thibodeaux, Director of Internal Audits & Compliance, Chief of Staff Division
Request: It is requested that the Board of Education approve the contract for RFP No. 24-594 for the Operations and IT Assessment in an amount not to exceed $264,900 to the Center for Effective School Operations (CESO), the most responsive and responsible vendor.
Why: The DeKalb County School District is engaging CESO for this organizational assessment of the current state of the Operations and DIIT Divisions to identify strengths, weaknesses, and opportunities for improvement for the purpose of developing and recommending improvements to the functional areas of Operations and DIIT, while aligning services and resources with the Strategic Plan Goals.
Details: This request is for contracted services from CESO to conduct an Organizational assessment of the Operations and IT Divisions. The assessment will include an in-depth review and assessment of Operations, including work order processing, facilities maintenance, Transportation safety & training, school nutrition services, and business services. The IT portion of the review will include assessments of helpdesk operations, resource management and allocation, security & infrastructure, staffing, IT business operations and other functions as identified by DCSD.
Financial impact: The total budget for these services is allocated from the cost code: 100.2300.530000.00011.7000.9990.8010.010.0000
Contact: Mr. Joel Thibodeaux, Director of Internal Audits & Compliance, Chief of Staff Division, 678-676-0740
Effective: November 2024
Status: Approved by Office of Legal Affairs
CHRONOLOGY OF THE AGENDA ITEM
Operations and IT Division Assessment
Scope:
Conduct a Comprehensive Assessment of the current state of the Operations
Division and Division of Information and Instructional Technology and
produce a final report, complete with recommendations for immediate and
long-term action steps..
Solicitation Process:
Pursuant to Board Policy DJE, Section C (Competitive Selection of Vendors
for Non-Capital Projects), a competitive request for proposal shall be made by
the Superintendent or the Superintendent’s authorized designee, based on
sound business judgment and the best interest of the District.
On June 20, 2024, DCSD Vendor Services published RFP 24-594
simultaneously to the The Champion Newspaper, the Georgia Procurement
Site, and Ionwave.
Award Process:
The Center for Effective School Operations (CESO) was one of four (4)
responsive vendors who were objectively evaluated and objectively scored by
a qualified selection committee selected by Purchasing. On August 23, 2024,
the evaluation and scoring was completed and CESO was found to be the
most responsive and responsible bidder, and is now recommended for award
of this one-time contract for the defined set of Professional Services and
deliverables stipulated in RFP 24-594.