0142380 - DCSD - HPE GMS Services Monitoring SOW v.2_08_19_24_2

AID 1696020 · View on Simbli

Agenda Item

a. Blue Mantis Professional Services (Not to exceed $3,718,039) ~ Updated 9.5.2024

Summary: Presented by: Monika Davis, Chief Information Officer, Division of Information and Instructional Technology
Request: It is requested that the Board of Education approve the purchase of professional services to provide staffing augmentation, maintenance, and monitoring services for network, data center, and cloud services with Blue Mantis for an amount not to exceed $3,718,039.
Why: The purpose of these professional services is to provide the support necessary to implement critical network infrastructure enhancements and refresh projects funded by SPLOST VI. These services will also extend the ability to continue supporting operations and security of the district’s technology infrastructure.
Details: The DeKalb County School District is committed to providing equitable access to an empowered learning and work environment supported by innovative technology and a robust, secure, and constantly accessible network. As a result, the transformation and sustainability of the district’s technology infrastructure are mission-critical. Implementation of current and future technology projects outlined by the MIRACLES (www.dekalbschoolsga.org/miracles) initiative are key to realizing the district’s commitment to digital equity, empowered learning environments, as well as business continuity.

Due to continued and ongoing staffing challenges in DIIT coupled with technology infrastructure change management, critical staffing gaps and capacity that are necessary to complete key projects and milestones within identified timelines continue to surface. As with most industries hiring for IT-related positions, the district is experiencing challenges with hiring IT-related staff. It has been determined that the district must secure complementary professional technology services and support to fill these gaps to ensure these projects are completed with fidelity.

In March 2023, the Board of Education approved the contract renewal for Blue Mantis (formerly, GreenPages Technology Solutions) to provide engineering and strategic planning services along with necessary hardware purchases. With the approval of the SPLOST VI network enhancement projects and the continued loss of skilled staff, there remains a need to add full-time staffing support with the technical experience and knowledge to ensure all infrastructure transformation projects are completed with fidelity. This agenda item requests additional funding for an additional year to cover these costs.

It is important to note that this is an intermittent staffing solution that will ensure key digital transformation and modernization projects are completed according to scope, timeline, and within budget. The ultimate goal is to continue to develop, invest in, and enhance the district’s existing information technology workforce. However, immediate assistance is necessary to fill the gaps in knowledge, skill, and capacity.

In accordance with Board of Education Purchasing Policy DJE III.D.3.d., the Purchasing Department shall be authorized to make purchases through inter-governmental and educational cooperatives, alliances, and consortiums to achieve cost savings and administrative efficiencies based on economies of scale. Therefore, this purchase will utilize the National Cooperative Purchasing Alliance cooperative purchasing agreement 01-96.
Financial impact: $3,718,039

SPLOST VI- $2,552,975 -306.2210.530000.80336.7600.9990.8010.070.0000
General Fund - $1,165,064 - 100.2800.530000.00011.7600.9990.0308.070.0000
Contact: Ms. Monika Davis, Chief Information Officer, Division of Information & Instructional Technology, 678-676-1274
Effective: Upon Board Approval
Status: Approved by Office of Legal Affairs
HPE GMS Services Monitoring
Statement of Work Prepared for DeKalb County School District




Project # 0142380
Version 2.0


Prepared by Steve Pellicci, Account Manager
Prepared by Tim Ferris, DC Modernization Practice


August 22, 2024




                    All information contained herein is Confidential and Proprietary
800 989 2989                                                                           bluemantis.com
Blue Mantis | 0142380- HPE GMS Services Monitoring




Contents
1.      Project Purpose & Overview ........................................................................................................................................... 3
     1.1.          Project Summary ................................................................................................................................................... 3
2.      Services to Be Performed ............................................................................................................................................... 3
     2.1.          Services .................................................................................................................................................................... 3
3.      Pricing.................................................................................................................................................................................... 4
4.      Statement of Work Authorization ................................................................................................................................. 5




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Blue Mantis | 0142380- HPE GMS Services Monitoring




1. Project Purpose & Overview
    1.1.      Project Summary
           DeKalb County School District (DCSD) has engaged Blue Mantis (“Blue Mantis”) to provide HPE
           GMS Service Monitoring for duration of 12 months.

           This Statement of Work shall be incorporated into and governed by the terms of the Professional
           Services Terms & Conditions between Blue Mantis and DeKalb County School District. By signing
           this Statement of Work, DeKalb County School District agrees to the “Terms and Conditions” for
           professional services that have been provided to DeKalb County School District at
           https://www.bluemantis.com/professional-services-terms-and-conditions/. This Statement of
           Work governs the services (“Services”) to be provided by Blue Mantis to DeKalb County School
           District and particularly described herein. Capitalized terms not defined herein shall have the
           meaning as set forth in the Professional Services Terms & Conditions.

           This Statement of Work shall be incorporated into and governed by the terms of the Master
           Services Agreement between Blue Mantis and DeKalb County Schools dated 04/20/2022. This
           Statement of Work governs the services (“Services”) to be provided by Blue Mantis to DeKalb
           County Schools District and particularly described herein. Capitalized terms not defined herein
           shall have the meaning as set forth in the Master Services Agreement.



2. Services to Be Performed
    2.1.      Services
           Blue Mantis team is providing Dekalb County Schools an HPE GreenLake Management Services
           Solution for remote infrastructure and application monitoring, management, and optimization
           according to HPE best practice technology and service management principles and processes for
           the Customer’s Supported Environment to complete their requirements for the GreenLake for
           Alletra dHCI Solution purchased via the quick quote process. For detailed HPE solution please
           refer to the original HPE GreenLake Management Services - Exhibit A (OPE- 0015399495).

           If the installation of the HPE hardware is delayed by either the Tier Two Partner, and/or Customer,
           Tier One Partner will invoice Tier Two Partner an installation Delay Fee beginning the 30th day
           following the delivery of the equipment, except that Customer shall receive a day-to-day extension
           to the extent any delay is caused by HPE. This Delay Fee will be calculated on a daily basis with
           the daily rate being equal to 1/30th of the new monthly Reserved Capacity.




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Blue Mantis | 0142380- HPE GMS Services Monitoring




3. Pricing
        The total fixed fee for the Services identified in this Statement of Work is listed below. The parties
        acknowledge that the price is fixed and not an estimate, provided however, the pricing shall be
        subject to change in the event DeKalb County School District fails to perform its responsibilities as
        set forth in the Assumptions Section, below. The price will not change unless the following occurs:
        (i) authorized representatives of DeKalb County Schools and Blue Mantis execute a mutually
        agreeable Change Order to modify the price or (ii) the scope or deliverables, as defined in the
        Services section, change DeKalb County Schools fails to perform the assumptions Section and as
        a result there is a material impact on the basis of the price provided for in this Statement of Work.
        Blue Mantis will provide DeKalb County Schools with written notice of any such pricing change
        within a reasonable time of learning of such material impacts on the price provided for in this
        Statement of Work.


          Detail                                        Monthly Fee               Total Value
          Sam Moss Center                                $5,218.00                $62,616.00

          William Bradly Bryant Center                  $5,139.00                 $61,668.00

                                                12 months. Non-coterminous
          System Term – Term for each
          system deployed                        Non-Coterminous: System or System Component
                                                added for growth that has its own System Term.
                                                https://www.hpe.com/psnow/doc/a50006206enw?ju
          HPE GreenLake Management
                                                mpId=in_psnow_edc2486a-d0bd-49dd-bca2-
          Services datasheet
                                                a89d549a3254_gaiw

        Blue Mantis reserves the right to bill on a monthly basis based on the percentage of work
        performed to date.

        Payments are due to Blue Mantis net 30 days from the date of invoice. The terms, conditions and
        pricing of this Statement of Work are valid for 30 days from the date of presentation to DeKalb
        County School District.




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Blue Mantis | 0142380- HPE GMS Services Monitoring




4. Statement of Work Authorization
             The parties’ agreement to and execution of this Statement of Work is necessary prior to
             commencement of Services. In cases where there is a direct conflict between the terms of the
             Master Services Agreement and the Statement of Work, the Statement of Work shall prevail.
             Capitalized terms used but not defined in this Statement of Work shall have the meanings given to
             them in the Master Services Agreement.

             The business terms, proposals and related information contained in this Statement of Work are
             confidential and proprietary information belonging to Blue Mantis and provided to DeKalb County
             Schools District exclusively for its internal use and consideration regarding the retention of Blue
             Mantis to perform the Services. DeKalb County Schools District’s acceptance and review of this
             Statement of Work shall be deemed an agreement by DeKalb County Schools District not to use,
             disclose or disseminate the Statement of Work or any portion of it without the prior express
             written consent of Blue Mantis. No third party shall be entitled to review or rely upon the
             information contained in this Statement of Work for any reason.

HPE GMS Services Monitoring - Opp ID: 0142380

    DeKalb County School District Authorization                 Blue Mantis Authorization
    Signature:                                                  Signature:



    Name:                                                       Name:



    Title:                                                      Title:



    Date:                                                       Date:



    ☐ I would like to receive information about how this project will impact our Managed Services
    contract.

    Purchase Order Number:                                      Project Number: 0142380
    (If no Purchase Order is indicated, the Project # for       Version: 1.0
    this Statement of Work will be used.)



When agreed to, please sign, date and email to:
Steve Pellicci, Account Manager
Phone: 207-475-1886
Email:    steve.pellicci@bluemantis.com

We will sign and return a fully executed copy to you.




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