TransPerfect Interpretations Brochure

AID 1664442 · View on Simbli

Agenda Item

d. Translation and Interpretation Services (Not to exceed $1,200,000) ~ Updated 7.5.2024

Summary: Presented by: Dr. Norman C. Sauce III, Chief of Student Services, Division of Student Services
Request: It is requested that the Board of Education approve the purchase of professional translation and interpretation services from the following vendors in excess of $100,000.00 with a combined total not to exceed $1,200,000 for the following vendors:

ALTA Language Services
Language Line Services
LATN Language Solutions
Piedmont Global Language Service
Real Time Translation
SeSo, Inc.
Translation Station, Inc.
TransPerfect
Zab Translation Solutions
Why: Due to combined spending from all schools and centers serving parents and students whose primary home language is other than English (PHLOTEs), the total cost of translation and interpretation services may exceed $100,000 from one or more of the service providers.
Details: The DeKalb County School District, as a local educational agency (LEA) receiving federal grants, including the Individuals with Disabilities Education Act (IDEA) grants, has a legal obligation to maintain meaningful communication with parents and students who may not have English as their primary language. The Office for Civil Rights (OCR) and IDEA mandate that parental notices and communication must be in a language that the parents or guardians can understand. Services from approved agencies are included in the district’s agreement with the OCR to provide language support services to our linguistically diverse community. Additionally, interpretation services are required during Individualized Education Program (IEP) meetings.

The continuous increase in our linguistically diverse student and parent population has resulted in a higher demand for translation and interpretation services. Communication with the parents and guardians of these students is crucial for their academic performance. The DeKalb County School District currently serves over 26,920 students whose primary home language is other than English (PHLOTEs). The significant number of languages and dialects 172 spoken by our linguistically diverse community requires the use of several resources to ensure effective communication with all students and parents. Interpretation and translation services to communicate with students and parents are necessary to ensure equity and access to all our services and programs.

According to DJE III(C)(4), multiple vendors are used based on professional ability to provide translation/interpretation services in the requested languages district-wide for all schools.
Financial impact: The financial impact to the general funds for school year 2024-2025 will not exceed the amount of $1,200,000.
Department of English Learners Charge Code:
100.2100 530000.07711.7130.9990.6015.094.0000 ($750.000.00)
Department of Exceptional Education Charge Code: 100.1000.530000.00011.7340.2021.8010.094.0000($400,000.00)
100.1000.530000.22711.7320.9990.8010.094.0000($50,000.00)
Contact: Dr. Norman C. Sauce III, Chief of Student Services, Division of Student Services, 678-676-1079
Effective: July 1, 2024 - June 30, 2025
Status: Reviewed by General Counsel
TransPerfect Connect
With a network of over 100 offices, TransPerfect Connect is the world's leading provider of device-independent,
real-time remote interpretation services. Our state-of-the-art technology, secure contact centers, and expert
interpreters enable you to access a wide range of solutions within seconds—in over 170 languages.




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