Agenda Item
i. Donation Acceptance from Affordable Connectivity Program (ACP) $16,680,960 (Market Value of tablets) or $927,646.72 (Actual Cost at $10.01/household)
Summary: Presented by: Mr. Michael Harris, Manager I, Partnerships, Division of Community Engagement and Innovative Partnerships
Request: It is requested that the Board of Education accept the donation from Affordable Connectivity Program (ACP) which is aligned to the organization’s core philanthropic pillar of ensuring all students can connect and engage with technology to meet their learning needs.
Why: The donation of $16,680,960 (Market Value of tablets) or $927,646.72 (Actual Cost at $10.01/household) is provided by the Affordable Connectivity Program (ACP) provider to offer all students and families who meet or are eligible for the program under the following criteria:
• A household income is at or below 200% of the Federal Poverty Guidelines (see attached table for explanation of the Federal Poverty Guidelines)
• Participate in one of the following federal assistance programs:
⚬ Free and Reduced-Price School Lunch Program or School Breakfast Program, including at U.S. Department of Agriculture (USDA) Community Eligibility Provision schools.
⚬ SNAP
⚬ Medicaid
⚬ Federal Housing Assistance
⚬ Supplemental Security Income (SSI)
⚬ WIC
Each participating family must apply, in person or online, for a cellular-enabled tablet, along with internet services, for a one-time fee of $10.01. The Affordable Connectivity Program (ACP) is funded by the Federal Communications Commission (FCC) to ensure all households can connect to their school and learning needs by providing discounts on Internet services. ACP also provides a device, like a tablet, making connecting that much easier. The tablet will be set up with learning sites so that students can connect from home, on the road or between activities. The tablet also provides Bluetooth, dual cameras, keyboard, and hot spot capabilities. The students and families will own the tablet and receive free Internet service.
Sarver Wireless will join each school event to assist with enrollment and issuing devices onsite.
PHASE I: Region 1 (Chamblee, Cross Keys and Dunwoody Clusters). The district is receiving a donation of tablets worth $3,478,860.00 (Market Value of tablet) or $193,463.27 (Actual Cost at $10.01/household).
Region 2 (Druid Hills, Lakeside, and Tucker Clusters). The district is receiving a donation of tablets worth $3,792,240.00 (Market Value of tablet) or $210,890.68 (Actual Cost at $10.01/household).
PHASE II: Region 3 (Lithonia, Redan, and Stephenson Clusters). The district is receiving a donation of tablets worth $2,266,920.00 (Market Value of tablet) or $126,065.94 (Actual Cost at $10.01/household).
Region 4 (Clarkston, and Stone Mountain Clusters). The district is receiving a donation of tablets worth $2,113,740.00 (Market Value of tablet) or $117,547.43 (Actual Cost at $10.01/household).
PHASE III: Region 5 (M.L. King, Miller Grove, and Southwest DeKalb Clusters). The district is receiving a donation of tablets worth $2,633,580.00 (Market Value of tablet) or $146,456.31 (Actual Cost at $10.01/household).
PHASE IV: Region 6 (Columbia and Towers Clusters). The district is receiving a donation of tablets worth $1,023,840.00 (Market Value of tablet) or $56,936.88 (Actual Cost at $10.01/household).
Region 7 (Cedar Grove and McNair Clusters) The district is receiving a donation of tablets worth $1,427,400.00 (Market Value of tablet) or $79,379.30 (Actual Cost at $10.01/household).
Details: The district is receiving a donation of tablets worth $16,680,960 (Market Value of tablets) or $927,646.72 (Actual Cost at $10.01/household) to provide free internet service and a fully loaded “My Tab Pro” tablet for all students who meet and are eligible for the program may apply to receive a tablet and pay the $10.01 fee.
Financial impact: There is no cost to the district to accept the tablets and Internet donation from The Affordable Connectivity Program (ACP). However, there is a one-time cost of $10.01 to parents who are eligible for the program.
Contact: Dr. Yolanda Williamson, Chief, Community Engagement and Innovative Partnerships, Division of Community Engagement, and Innovative Partnerships, 678.676.0898
Dr. Marcia Oglesby, Director of Grants and Partnerships, 678.676.0375
Division of Community Engagement and Innovative Partnerships
Ms. Monika Davis, Chief Information Officer, Division of Information & Instructional Technology, 678.676.1210
Mr. Michael Harris, Manager I, Partnerships, Division of Community Engagement and Innovative Partnerships, 404.789.8202
Effective: January 2024
Affordable
Connectivity
Program
Ensuring all students can connect and
engage to meet their learning needs.
CONTENT INDEX
• About Us
• ACP Overview &
Eligibility
• Student Benefits and
Device Specs
• Student Enrollment
• Device Distribution
• Program
Implementation
• Contact Information
ABOUT US
Sarver Wireless is a premier prepaid and Stratix designs, deploys, manages, and
ACP Program provider that was founded supports mobility solutions for education,
in January 2014. Over the last 9 years in healthcare, and enterprise business
business, Sarver Wireless has provided organizations. With 40+ years of
devices and services to over 1,500,000 experience, we are the largest pure-play
customers in the United States and Puerto managed mobility service provider in North
Rico. America.
With Sarver and Stratix, our customers receive reliable wireless coverage and quality devices that can
be customized, managed and serviced by the leading mobility service provider in the US.
What we offer:
CELLULAR QUALITY
CONNECTIVTY DEVICES
TECHNICAL SUPPORT
CUSTOMIZED
AND DEVICE LIFECYCLE
SETUP
MANAGEMENT
ACP Overview
ACP Overview
The Affordable Connectivity Program is a federally
funded program by the FCC to ensure all households
can connect to their school, work, healthcare team and
more, by providing discounts on internet services. ACP
also provides a device, like a tablet, at a fraction of the
cost so connecting is that much easier.
ACP Eligibility
To be eligible for the program, participants must meet one of the
following criteria:
• A household income is at or below 200% of the Federal Poverty
Guidelines,
• Participate in a federal assistance program like:
⚬ Free and Reduced-Price School Lunch Program or School
Breakfast Program, including at U.S. Department of Agriculture
(USDA) Community Eligibility Provision schools.
⚬ SNAP
⚬ Medicaid
⚬ Federal Housing Assistance
⚬ Supplemental Security Income (SSI)
⚬ WIC
Student Benefits
• My Tab Pro Tablet for $10.01 • Preloaded learning applications
with free internet
• Continued learning after school
• Cellular-enabled connection
• Customer and technical support
• Hotspot and Wi-fi enabled
My Tab Pro
Tablet
Android Version 13
10.1 inch display
4 GB Memory
Dual Camera (front and rear)
Bluetooth Connectivity
Type-C Charging Port
4G LTE/WIFI 2.4 G + 5G
GPS
Dual Sim Card
3.5mm Earphone Jack
Partnering with your
School
Student Enrollment
Each school has partnered with Sarver Wireless and Stratix to offer this
amazing benefit to their students and teachers.
Each family will need to:
• Apply online
• A parent will click on the link or scan the QR code on your school’s
flyer
• Parents will be notified if you are approved during the application
process
• If you have any difficulty with the online application, our customer
support agents can assist!
• School Events
• Sarver Wireless can join your school events to assist with
enrollment and issuing devices onsite.
ACP Flyers
Android Version 13
Distribution Logistics
Tablet ACP Application Process, Ordering
and Deployment Workflow
• Parents apply for the ACP program online or at a pre-defined event held at one of the many designated
School District locations or public facilities
• Once approved Stratix will receive an order for a tablet
• Stratix customizes the tablets or device – provisioning with a gold image for proper settings, including
loading all application links
• Stratix will activate SIM Cards to ensure the tablet or device is ready to use upon delivery
• Stratix vans will deliver tablets or device to the designated school or other location for Pick up by
the Parent / Student
• Parents of Student will go back to the designated facility to pick up their new tablet
Stratix leverages routing software to
District designates the Parent of Student is notified set up delivery to the Designated
application and Payment Parent / Student receives
of qualification for ACP School or other location.
Process device
Program
Stratix is notified of order for Stratix delivers devices to the Designated
Parent of Student fills out online
Student / Provisions and kits School or location for the Parent Student Happy Parent & Student!
form to qualify for ACP program
device. on assigned day /time
or District Bulk Uploads
Technical Support of
the Program
SERVICE AND SUPPORT
Provisioning, Staging and Asset Management
Help Desk Mobile Lifecycle Management
Deployment
• Creation of First Article, Staging • 7am – 7pm Help Desk for Level 1 & 2 • Tablet / Device spare pool management • School District staff, Sarver and Stratix
Documentation and Knowledge Support direct from Students/Parents provided access to Tablet/Device Asset
• Facilitation of Advanced Exchange of
Articles (Help Desk) Management tool with real-time
• Receive calls direct from Parent, broken / faulty device
visibility and reported analytics.
• Receive / Scan of Tablets from Sarver Guardian, Student or School District for • Inspect and triage devices
into ERP for Inventory Management support • Shows progress of program
o Where applicable reprovision device and
• Apply Asset Tags to track device • Address initial set up and device setting place back in spare-pool • Submit RMAs and track status and
through process (history) (how to, FAQ) questions and challenges repair history for Student devices
o BER – clean disposal of device
• Tablets Configured, Provisioned and • Troubleshoot any tablet hardware • Track call volume, problem types and
• RMA Process: Provisioning of new or
Kitted for Deployment issues including cracked screens ticket status
spare pool device out to student
o Stratix customizes settings and • Support for Hardware, OS, connectivity
applicable application links
• Configuration and set up of routing
and Applications (approved by District) software to schedule deliveries to pre-
o Stratix Activates SIM Cards
defined locations
Stratix Help Desk Agent Designated School or Site of Stratix Advanced
K-12 student breaks or has Troubleshoots Device and Student RMA Pick-up location Exchange / Repair
malfunctioning Tablet / Device Submits RMA into itrac360
Happy Parent & Student!
Facility
Parent or Student / Calls Stratix Pick-up & Delivery Stratix RMA Return to Stratix Repaired or New Device
Stratix Support Center Outbound Leg to pick-up device at Advanced Exchange / Returned to Student Designated
Designated School or Site Repair Facility School or Site
Program Implementation
The School’s Role
Support Program Promotion and Student Outreach
❑ Identify program champions within each school
❑ Notify parents of the program through the school’s communication
department
Approve Program Implementation Plan
❑ Identify learning applications
❑ Establish timeline
❑ Coordinate device pick up locations and logistics
Promotion of the Program
❑ Modalities for Parent Outreach:
❑ Flyers, Newsletters, Emails, Websites, Social Media, Events
❑ Structured outreach attempts (6 touchpoints)
Sarver/Stratix’s Role
Sarver Wireless:
❑ Coordinate with program/school champions
❑ Provide materials for the communication department (flyers, social
media posts, newsletters, banners, etc.)
❑ ACP Application support and customization
❑ Support enrollment events
Stratix:
❑ Technical support with provisioning device
❑ Coordinate device delivery and logistics with school
❑ Device support and customer support
❑ Support enrollment events
Contact Us
CONTACT US: CONTACT US:
Sarver Wireless Stratix
Adam Strange Erik Anderson
astrange@fluentholdings.com Erik.anderson@stratixcorp.com
(404)664-4450 (678)571-5935