Agenda Item
b. PERSONNEL RECOMMENDATION FROM EXECUTIVE SESSION
Summary: Presented by: Dr. Tekshia Ward-Smith, Administrator, Division of Human Resources , 678.676.1200.
Request: It is requested that the Board of Education approve the hiring recommendation of Mr. Keith Singleton to the position of Director of Business Services in the Division of Facilities and Operations.
Details: Dr. Tekshia Ward-Smith, Administrator, Division of Human Resources , 678.676.1200.
Contact: Dr. Tekshia Ward-Smith, Administrator, Division of Human Resources , 678.676.1200.
Effective: Effective after Board approval.
DeKalb County School District
Position Specification
Title: Director, Business Services
DIVISION: Operations GRADE/SCHEDULE: 132
DEPARTMENT: Business Services WORKDAYS: 246
REPORTS TO: Chief Operating Officer FLSA STATUS: Exempt
RETIREMENT: Teachers Retirement System APPROVED (HR): January 1, 2023
General Statement of Job
Under general direction, plans, develops, directs, implements, and monitors all business/administrative services for
the Operations Division, DeKalb County School District (DCSD).
Specific Duties and Responsibilities
Essential Functions:
The following duties are representative of this position. The omission of specific statements of duties does not exclude
them from the classification if the work is similar, related, or a logical assignment for this classification. Tasks and
responsibilities will be in concurrence with implementing the Strategic Plan and Aligned Management System. Other
duties may be required and assigned.
• Directs daily administrative operations that support the Chief Operating Officer and the Business
Services Department; Ensures forms, records, and reports are properly completed and maintained
• Develops annual budget and strategic, 3–5-year plan; Manages the non-capital budget for personnel
and non-personnel accounts for Business Services
• Conducts real asset management; Maintains property inventory consistent with the district and
division objectives; manages the District-wide Obsolete Auction Property Services program, New
and Obsolete furniture pickup, Furniture Delivery, Special Projects, and Recycling and Sanitation
Services
• Oversees the non-capital procurement process; reviews and approves non-capital contract
specifications for bid solicitation of various services and vendor selection. Monitors vendor
performance
• Oversees the daily maintenance support of the operations center, central office (Administrative
Instruction Center/AIC), printing services, and custodial staff
• Oversees all district warehouse logistics including the delivery of custodial supplies and courier mail for
all schools and centers
• Provides communications and customer service support for Business Services. Resolves complaints or
requests for assistance. Completes Freedom of Information Act (FOIA) requests. Maintains division
webpage. Promotes coverage in all forms of news media
• Oversees all staff development for the Operations Division
• Oversees field trips, payroll processing, and benefits/insurance for the Operations Division
• Oversees the hiring process within the Operations Division through collaboration with Human
Resources
Disclaimer: Information contained within this position specification only summarizes information for interested individuals. The statements herein are intended
to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list
of all responsibilities, duties, and skills required of a person in this position. If there is a discrepancy between the information in this position specification, the
current documents obtained in the Division of Human Resources will always govern. The DeKalb County School District reserves the right to modify, alter or
discontinue these reference materials for any reason.
Page 1 of 4 Reviewed/Revised: β1.25.2023
Director, Business Services
• Maintains internal controls for accountability and performance consistent with district and division
goals, objectives, and standards
• Drives continuous improvement using metrics and key performance indicators
• Directs, monitors, and appraises the performance of the Business Services staff
• Oversee the District-wide facility use (rental/lease) agreements process
• Performs other duties as assigned
MINIMUM QUALIFICATIONS
• Bachelor’s degree in Business, Public Administration, or closely related field from a Georgia Professional
Standards Commission approved accredited college or university required. Master’s degree preferred.
• Minimum three (3) years of supervisory-level work experience in contract management, facilities
management, real asset/real estate management, or closely related experience required. General
knowledge of K-12 school operations preferred.
• Valid Georgia Professional Standards Commission approved certificate in educational leadership at level L-
5, NL-5, PL-6, or above required. If a level L-5, NL-5, PL-6, or above certificate is not held, the individual
must be eligible for the NPL certificate in educational leadership or meet the eligibility requirement for a
Support Personnel License from the Georgia Professional Standards Commission.
KNOWLEDGE, SKILLS & ABILITIES
• Knowledge of DCSD policies and procedures, organizational planning, and operational procedures
• Knowledge of the organizational and department planning procedures relating to control of planned
activities, budgeting and spending, labor issues, and efficiencies
• Knowledge of workforce and facilities requirement forecasting
• Knowledge of all relevant available public and private resources and services
• Knowledge of problem-solving and conflict management
• Knowledge of standardized testing in accordance with school district policies and state laws
• Knowledge of school system policies, programs, and procedures pertinent to learning disabilities, child and
substance abuse, and social adjustment
• Effective oral, written, and interpersonal communication
• Skilled in coordinating and collaborating with federal, state, regional, and local organizations, and
departments to establish and execute responsibilities
• Skilled in administration and management gained through increasingly responsible management positions,
recruiting, training, and motivating employees
• Skilled in working with diverse groups and making large and small group presentations
• Ability to direct and administer the programs and services of a non-profit educational and/or service
organization
• Ability to obtain and manage external grants and contracts, organize a specific assigned area, establish
objectives and procedures governing the performance of assigned activities among employees, develop
and understand financial and/or operating reports
• Ability to organize and interact with school-based and community clientele related to overall operations
and services
• Ability to use relevant computer applications, prioritizes tasks, and manage multiple assignments
simultaneously
Disclaimer: Information contained within this position specification only summarizes information for interested individuals. The statements herein are intended
to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list
of all responsibilities, duties, and skills required of a person in this position. If there is a discrepancy between the information in this position specification, the
current documents obtained in the Division of Human Resources will always govern. The DeKalb County School District reserves the right to modify, alter or
discontinue these reference materials for any reason.
Page 2 of 4 Reviewed/Revised: β1.25.2023
Director, Business Services
PHYSICAL REQUIREMENTS
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or
constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves
sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other
sedentary criteria are met.
Reaching: Extending hand(s) and arm(s) in any direction.
Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand
or arm as in handling.
Talking: Expressing or exchanging ideas using the spoken word. Those activities in which one must convey detailed
or important spoken instructions to others accurately, loudly, or quickly.
Hearing: Ability to receive detailed information through oral communication, and to make fine discrimination in
sounds, such as when making fine adjustments on machined parts with or without correction.
Vision: The ability to perceive the nature of objects by the eye. Acuity (near and far vision), depth perception (three-
dimensional vision), accommodation (adjustment of lens to the eye to bring an object into sharp focus), the field of
vision (the area that can be seen up and down or to the right or left while eyes are fixed on a given point) and color
vision (ability to distinguish and identify colors) are required factors.
Repetitive Motions: Substantial movements (motions) of the wrists, hands, and/or fingers.
PERFORMANCE FACTORS
Interaction with Others: Ability to maintain, on a regular and consistent basis, relationships that are not
characterized by high levels of hostility, social withdrawal, or failure to communicate.
Ability to be flexible in situations relative to daily routines. Ability to demonstrate sensitivity to the differences
among diverse populations.
Concentration: Ability to maintain workflow and thought processes in the presence of frequent distractions. Ability
to ignore irrelevant sights or sounds and intrusive thoughts or stimuli. Ability to manage multiple tasks
simultaneously with only a few or no errors.
Stressful Circumstances: Ability to produce quality work when short or unexpected deadlines are presented. Ability
to adjust work processes without incident when new and unexpected directions are given relative to a project that
may be in process. Ability to maintain composure and not compound a situation when interacting with persons who
may be angry, demanding, or otherwise less than polite.
Independent Judgment: Ability to complete work tasks without being given procedure directions relative to work
steps or the final project.
Decision Making: Ability to make appropriate business decisions.
Organizational Skills: Ability to establish priorities; simultaneously manage multiple tasks; and deliver a quality
work product by a designated deadline.
Attention to Detail: Ability to recognize errors or layout features that detract from the physical attractiveness or
accuracy of a work product.
Public Contact: Ability to communicate professionally and effectively, both verbally and in writing, with superiors,
colleagues, and other individuals within and external to the school system. Ability to demonstrate professionalism
while interacting with others and to maintain constructive working relationships.
Disclaimer: Information contained within this position specification only summarizes information for interested individuals. The statements herein are intended
to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list
of all responsibilities, duties, and skills required of a person in this position. If there is a discrepancy between the information in this position specification, the
current documents obtained in the Division of Human Resources will always govern. The DeKalb County School District reserves the right to modify, alter or
discontinue these reference materials for any reason.
Page 3 of 4 Reviewed/Revised: β1.25.2023
Director, Business Services
Attendance and Dependability: Ability to be depended on to report to work at the scheduled time and to seldom
be absent from work. Ability to complete work in a timely, accurate manner and to be conscientious about work
performance.
Disclaimer: Information contained within this position specification only summarizes information for interested individuals. The statements herein are intended
to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list
of all responsibilities, duties, and skills required of a person in this position. If there is a discrepancy between the information in this position specification, the
current documents obtained in the Division of Human Resources will always govern. The DeKalb County School District reserves the right to modify, alter or
discontinue these reference materials for any reason.
Page 4 of 4 Reviewed/Revised: β1.25.2023