6. Zab Translation Solutions - Education (1)

AID 1523104 · View on Simbli

Agenda Item

b. Translation and Interpretation Services (combined total not to exceed $1,200,000)

Summary: Presented by: Ms. Stacy Stepney, Chief Academic Officer, Division of Curriculum & Instruction
Request: It is requested that the Board of Education approve the purchase of professional translation and interpretation services from the following vendors in excess of $100,000.00 with a combined total not to exceed $1,200,000 for the following vendors:

Alta Language Services
Language Line Services
Real Time Translation
SeSo, Inc.
Translation Station, Inc.
Zab Translation Solutions
Why: Due to combined spending from all schools and centers serving parents and students whose primary home language is other than English (PHLOTEs), the total cost of translation and interpretation services may exceed $100,000.00 from one or more of the service providers.
Details: The DeKalb County School District, as a local educational agency (LEA) receiving federal grants, including the Individuals with Disabilities Education Act (IDEA) grants, has a legal obligation to maintain meaningful communication with parents and students who may not have English as their primary language. The Office for Civil Rights (OCR) and IDEA mandate that parental notices and communication must be in a language that the parents or guardians can understand. Services from approved agencies are included in the District’s agreement with the OCR to provide language support services to our linguistically diverse community. Additionally, interpretation services are required during Individualized Education Program (IEP) meetings.

The continuous increase in our linguistically diverse student and parent population has resulted in a higher demand for translation and interpretation services. Communication with the parents and guardians of these students is crucial for their academic performance. The DeKalb County School District currently serves over 26,144 students whose primary home language is other than English (PHLOTEs). The significant number of languages and dialects (172) spoken by our linguistically diverse community requires the use of several sources to ensure effective communication with all students and parents. Interpretation and translation services to communicate with students and parents are necessary to ensure equity and access to all our services and programs.

According to DJE III(B)(4), multiple vendors are used based on professional ability to provide translation/interpretation services in the requested languages district-wide for all schools.
Financial impact: The financial impact to the general funds for school year 2023-2024 will not exceed the amount of $1,200,000.00.
Department of English Learners Charge Code:
100.2100 530000.07711.7130.9990.6015.035.0000 ($750,000.00)
Department of Exceptional Education Charge Code: 100.1000.530000.00011.7340.2021.8010.035.0000($400,000.00)
100.1000.530000.22711.7320.9990.8010.035.0000($50,000.00)
Contact: Ms. Stacy Stepney, Chief Academic Officer, Division of Curriculum & Instruction, 678.676.0731
Mrs. Michele Summerlin, Executive Director, Exceptional Education, Division of Curriculum & Instruction, 678.676.2163
Dr. Evelyn G. Hall, Director, English Learners Program/Title III and DeKalb International Screening Center, Division of Curriculum & Instruction, 678.676.6602
Effective: July 1, 2023 - June 30, 2024
Status: Reviewed by General Counsel
    Our goal is to help our schools and                                                                      Education Solutions
  educational organizations communicate                                              We specialize in helping your organization through language
  their message to students and parents                                              translation solutions including the following:
                 effectively.                                                          • Document Translation & Multilingual Formatting/Desktop
With 45% of children being minorities in the United States and                           Publishing
23% of students having at least one foreign-born parent, we                            • Multimedia Localization, Including Videos and e-Learning
recognize the critical need to improve communication with                              • Software and Website Localization
parents and students. This means we work hard to meet your                             • International Consulting
needs and work closely with you to improve communication                               • Customer Experience Solutions
within your organization.
                                                                                     Subject areas in the educational field include:
               Our Translation Process                                                 Parent Communication           Special Education/ELL
We know your needs are unique. We will collaborate                                     Student IEPs, Assessments      Online Learning
with you to design a comprehensive solution that best meets                            PowerPoint Presentations       e-Learning
your requirements. We will work with you to create an                                  Custom LMS or SIS              Video/Audio Instruction
experience for students and parents that will keep them
                                                                                       Student Guidelines             Certifications
informed and engaged.
                                                                                       Courses/Curriculum             Press Releases
High-quality translation for education is critical to                                  Testing                        Training
eliminate risk. We follow a careful and thorough process
that has been established and refined over the past 10 years.                        Educational Terminology and Standards Are a Must.
This includes translation, editing and review/proofing steps                         Following established educational terminology and standards
done by our native, in-country experts that practice                                 as well as using common educational tools is also crucial to
exclusively in the education industry.                                               achieving optimal quality.
                                                                                     Confidentiality is key! We employ high privacy for all of your
  We comply with required standards including:                                       materials. In addition, FERPA/HIPAA affected documentation is
  • FERPA                                                                            always processed and delivered securely. Student information
                                                                                     is protected as files are sanitized prior to translation as to not
  • HIPAA
                                                                                     expose any confidential information. We also keep those
  • ISO 9001:2008                                                                    involved in viewing the information to a minimum.
  • ISO 17100:2015
                                                                                                   Our Gold-Key Service Promise
To assist our translators, we use state-of-the art technology to                     Our goal is to make the translation process as painless as
mitigate human error while reaching quality expectations and                         possible for our partners and customers. We pride ourselves in
bringing down costs. Our project managers ensure quality                             our excellent customer service, and promise to assist you in
and consistency via our project management, workflow and                             every way possible with your needs and exceed your
translation memory tools.                                                            expectations.

We Speak Your Organization’s Language!
We’re proud to say we regularly translate into more than 115                             Let us help you take your organization
different languages. The following are a few of the principal                                       to the next level!
languages our customers use:
   Amharic       Arabic      Armenian          Bengali         Burmese

  Chin-Hakha    Chinese       Croatian         Danish             Dari

    Dutch        Farsi         Finnish         French           German                                           Pre-K,
    Greek

   Hmong
                Guajarati

               Hungarian
                            Haitian Creole

                              Icelandic
                                               Hebrew

                                             Indonesian
                                                                 Hindi

                                                                 Italian
                                                                                                                 K-12 and
   Japanese      Karen         Khmer         Kinyarwanda        Korean                                           Higher Education
   Laotian

  Portuguese
                 Malay

               Romanian
                               Nepali

                              Russian
                                             Norwegian

                                               Serbian
                                                                 Polish

                                                                 Slovak
                                                                                                                 Approved
  Slovenian     Somali        Spanish          Swahili          Telugu

     Thai       Tigrinya       Turkish        Ukrainian       Vietnamese

                                                                                                                                                          v

                                                                           1460 North Main Street, Suite 11 Spanish Fork, UT 84660  USA
                                                                                            T: 866-464-6071  www.zabtranslation.com

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