1. ALTA Interpretation Services Brochure

AID 1523103 · View on Simbli

Agenda Item

b. Translation and Interpretation Services (combined total not to exceed $1,200,000)

Summary: Presented by: Ms. Stacy Stepney, Chief Academic Officer, Division of Curriculum & Instruction
Request: It is requested that the Board of Education approve the purchase of professional translation and interpretation services from the following vendors in excess of $100,000.00 with a combined total not to exceed $1,200,000 for the following vendors:

Alta Language Services
Language Line Services
Real Time Translation
SeSo, Inc.
Translation Station, Inc.
Zab Translation Solutions
Why: Due to combined spending from all schools and centers serving parents and students whose primary home language is other than English (PHLOTEs), the total cost of translation and interpretation services may exceed $100,000.00 from one or more of the service providers.
Details: The DeKalb County School District, as a local educational agency (LEA) receiving federal grants, including the Individuals with Disabilities Education Act (IDEA) grants, has a legal obligation to maintain meaningful communication with parents and students who may not have English as their primary language. The Office for Civil Rights (OCR) and IDEA mandate that parental notices and communication must be in a language that the parents or guardians can understand. Services from approved agencies are included in the District’s agreement with the OCR to provide language support services to our linguistically diverse community. Additionally, interpretation services are required during Individualized Education Program (IEP) meetings.

The continuous increase in our linguistically diverse student and parent population has resulted in a higher demand for translation and interpretation services. Communication with the parents and guardians of these students is crucial for their academic performance. The DeKalb County School District currently serves over 26,144 students whose primary home language is other than English (PHLOTEs). The significant number of languages and dialects (172) spoken by our linguistically diverse community requires the use of several sources to ensure effective communication with all students and parents. Interpretation and translation services to communicate with students and parents are necessary to ensure equity and access to all our services and programs.

According to DJE III(B)(4), multiple vendors are used based on professional ability to provide translation/interpretation services in the requested languages district-wide for all schools.
Financial impact: The financial impact to the general funds for school year 2023-2024 will not exceed the amount of $1,200,000.00.
Department of English Learners Charge Code:
100.2100 530000.07711.7130.9990.6015.035.0000 ($750,000.00)
Department of Exceptional Education Charge Code: 100.1000.530000.00011.7340.2021.8010.035.0000($400,000.00)
100.1000.530000.22711.7320.9990.8010.035.0000($50,000.00)
Contact: Ms. Stacy Stepney, Chief Academic Officer, Division of Curriculum & Instruction, 678.676.0731
Mrs. Michele Summerlin, Executive Director, Exceptional Education, Division of Curriculum & Instruction, 678.676.2163
Dr. Evelyn G. Hall, Director, English Learners Program/Title III and DeKalb International Screening Center, Division of Curriculum & Instruction, 678.676.6602
Effective: July 1, 2023 - June 30, 2024
Status: Reviewed by General Counsel
 AVAILABLE AROUND
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ALTA Language Services is an
industry-leading language service
company with ISO 9001:2015
certification, ensuring high-quality
language solutions and excellent
customer service.
We have over 30 years of
interpretation experience in
professional and technical fields
including medical, legal, business
meetings and conferences. With a
network of 2500+ certified linguists, we     an interpreter with last -minute notice   are useful resources.
provide both consecutive and                 in some areas.                            Assignments are always matched to a
simultaneous interpretation services in                                                highly-skilled interpreter with the
person.                                                                                appropriate industry background/ex-
                                             For longer assignments, on-site           perience needed to execute the
With advance notice, our interpreters        interpreters are more effective and       project accurately.
are available to come to your location       offer a better value. For shorter or
for face-to-face interpreting, anywhere      international assignments,
in the U.S. Pre-scheduling is required in    Over-the-Phone Interpreting and
most regions; however, we can supply         Video Remote Interpreting services

                  Face-to-Face Interpreters
ALTA offers two types of in-person interpreters: consecutive or simultaneous. A
consecutive interpreter is one who interprets directly after the speaker(s) take a
short break between sentences.
Simultaneous interpreters interpret at the same time as the presenter(s), without
pausing. Simultaneous interpretation is often used during multilingual conferences
and large presentations. The interpreters typically work in pairs, alongside rental
equipment. In instances where equipment is required, ALTA can provide complete
and portable interpretation equipment systems.
Our complete interpretation equipment package includes: interpretation booths,
transmitters, consoles, receivers, headsets, and more.


    Comprehensive Translation, Interpretation, Language Testing, and
                                      Language Training Solutions
Interpretation
Equipment Rentals                             On-Demand Live Phone Interpreters
For conferences or meetings in a fixed
                                                    in 200+ Languages
location, ALTA’s interpretation
                                            Our live phone interpreters enable communication between individuals who
equipment is available as a complete
                                            don't share a common language, whether that be English, Spanish, Chinese,
interpretation system, which include
                                            Korean, or Arabic. Choosing telephonic interpreters is ideal for shorter
equipment for the presenters,
                                            assignments and for assignments that need interpretation for an extensive list
interpreters, and audience members.
                                            of languages. By using ALTA's over-the-phone interpretation (OPI) services,
Our on-site technicians are responsi-       you'll gain instant telephone access to more than 4,000 interpreters in more
ble for setting up the equipment,           than 200 languages within seconds.
testing it, and monitoring it throughout    After creating an account with ALTA, you’ll have around-the-clock access to
the duration of the meeting or event.       our phone interpreters. We'll connect you to experienced interpreters with
Our on-site technicians are located         the highest ratings in client satisfaction.
throughout the U.S., providing you
                                            ALTA’s telephonic interpreters can benefit a variety of client requirements, as we
with a premium service at a low rate.
                                            offer three unique over-the-phone interpreting packages: Monthly Membership,
ALTA’s portable system is a good            Pre-scheduled Telephone Call, and On-Demand Request.
alternative for smaller meetings that
do not require traditional interpretation
equipment, or where smaller budgets
need to be accommodated.
Our portable system offers an
optional wireless sound feed, which
can amplify the sound for the inter-
preters.



Video Remote
Interpreting (VRI)
ALTA's Video Remote Interpreting
(VRI) service connects those who are
Deaf and Hard-of-Hearing to a
live-online interpreter instantly using a
specially-designed application
available on all devices. Our platform
is available for use 24/7/365, giving                                                       Contact Interpretation
our clients expanded access to                                                                            Main Contact:
professional ASL interpreters in areas                                                                    404-920-3869
where on-site interpreters may be                                                       Interp.scheduling@altalang.com
unavailable. We can provide                                                                    3355 Lenox Road NE #450
specialized ASL interpreters in various                                                               Atlanta, GA 30326
fields such as medical, legal, and                                                     Project Mannager:
technical, as well as interpreters for                                                      Lindsay Teague
                                                   us today! ALTA Language Services 3355 Lenox  Road,  ne:
personal day-to-day use.                                                                     404-920-3870
                                                                                           404.920.3860
                                                                                                  LTeague@altalang.com