Agenda Item
a. Disaster Recovery As A Service (DRaaS) Purchase Approval (in an amount not to exceed $700,000)
Summary: Presented by: Ms. Monika Davis, Chief Information Officer, Division of Information and Instructional Technology
Request: It is requested that the Board of Education approve the amended extension to RFP 17-487 Disaster Recovery As A Service (DRaaS) to CenturyLink Communications LLC (Lumen) and the purchase of Disaster Recovery as a Service (DRaaS) for the district, in an amount not to exceed $700,000.00.
Why: The purpose of this recommendation is to extend the current RFP 17-487 with CenturyLink Communications LLC (Lumen) for one year.
Details: After the initial board approval, the Information Technology Department and CenturyLink spent over six months performing deep discovery of the DCSD’s complex infrastructure and designing a unique plan for replication. An additional six months were spent on implementation and accomplishing the following milestones:
Link Established between 56 Marietta (DeKalb County School District) and 55 Marietta (CenturyLink)
AS400 Site established in Raleigh, North Carolina
AS400 Fail Over test successfully conducted
200 + Servers/Virtual Servers replicating to Sterling Virginia
During the 2018 - 2019 school year, Century Link and IT conducted 120 Business Continuity Planning/Business Impact Analysis Meetings that analyzed the financial, operational, reputational, and legal impacts a disaster might have on the district. The data from these meetings have been used to draft a business continuity plan for the district which will ultimately inform changes to our disaster recovery plan.
This solution currently replicates our entire data center.
The Division of Information and Instructional Technology is requesting an extension for one year. A recommendation for a bidding process in accordance with Board Policy DJE will be presented to the BOE by August 2023.
Financial impact: $700,000
100.1000.530000.00011.7600.9990.0308.070.0000
Contact: Ms. Monika Davis, Chief Information Officer, Division of Information and Instructional Technology, 678.676.1274
Effective: February 2023
Status: Approval by General Counsel
DEKALB COUNTY SCHOOL DISTRICT
VENDOR / CONTRACTOR PERFORMANCE EVALUATION
Instructions: This form must be completed for all contract renewals, be factual and do not include unsubstantiated opinions.
Contractor Name: Contract Title and Number: CenturyLink Communications, LLC (Lumen)
Contract Term: Contract Period: From: 2/23/2022 To: 2/22/2023
Contract Value: $700,000.00 Department:
Division of Information and Instructional Technology
DEFINITIONS OF PERFORMANCE RATINGS
SATISFACTORY UNSATISFACTORY N/A INSUFFICIENT
INFORMATION TO
Meets contractual requirements. Does not meet RATE
The actions taken by the contractor contractual requirements,
appear or were satisfactory. and recovery is not likely
in a timely manner. The
. contractor’s corrective
actions appear or were
ineffective.
PERFORMANCE RATING COMMENTS (Attach additional sheets if necessary)
Satisfactory
Work performed in compliance with contract Unsatisfactory
terms N/A
Insufficient info. to rate
Satisfactory
Materials, supplies and equipment provided as Unsatisfactory
required? N/A
Insufficient info. to rate
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Satisfactory
Staff availability Unsatisfactory
N/A
Insufficient info. to rate
Satisfactory
Timeliness of work Unsatisfactory
N/A
Insufficient info. to rate
Satisfactory
Staff professionalism Unsatisfactory
N/A
Insufficient info. to rate
Satisfactory
Unsatisfactory
Customer service N/A
Insufficient info. to rate
Satisfactory
Quality of work Unsatisfactory
N/A
Insufficient info. to rate
Satisfactory
Communication and Accessibility Unsatisfactory
N/A
Insufficient info. to rate
Satisfactory
Unsatisfactory
Prompt and effective correction of situations
and conditions N/A
Insufficient info. to rate
Documentation records, receipts, invoices,
and computer-generated reports received in a Satisfactory
timely manner and in compliance with Unsatisfactory
contract specifications N/A
Insufficient info. to rate
x Yes No
Would you recommend using this firm again?
(Explain)
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OVERALL ASSESSMENT Unsatisfactory Satisfactory
Comments:
Name of Evaluator: Gwen Brame Gwen Brame
(Print) (Signature)
Title: Manager III Information Technology Date: 11/29/2022
FISCAL INFORMATION:
Original Contract Value $ ________0_________________
Dollar amount of increase (decrease) $ _________________________
Percent of increase (decrease)__ _______ %
Reason for increase (decrease) _____________________________________________________________________________
Project Scope (FY 2022 – 2023) Timeline
CIO Review
11/29/2022
Monika Davis
Signature Date
Chief Information Officer
Title
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