Vendor Eval Zayo AIC-56 Marietta Fiber

AID 1472290 · View on Simbli

Agenda Item

c. Zayo Dark Fiber (Point to Point) Annual Renewal Approval

Summary: Presented by: Ms. Monika Davis, Chief Information Officer, Division of Information and Instructional Technology
Request: It is requested that the Board of Education approve the annual dark fiber - point to point maintenance agreement with Zayo Enterprise Networks, LLC, at a cost not to exceed $56,390.00.
Why: To provide maintenance for the dark fiber point to point that consists of fiber from 1701 Mountain Industrial Blvd, Stone Mountain, GA to 56 Marietta St NW, Atlanta, GA, which connects all DeKalb County School District facilities.
Details: Dark fiber networks have a high capacity and enable excellent signal strength. Data is transported through the cables using light pulses, and you can find it underground. Dark fiber networks are separate from our main networks and are controlled by a client rather than a network provider. Point to point is a dedicated fiber link that connects the two physical locations to each other on a private, high-speed fiber connection. Point to point service provides the ability to safely transfer data to and from point A to point Z, at speeds up to 100Gbps.

In June 2021, the Board of Education approved the district’s self-provisioned fiber maintenance existing fiber optic cable plant that consists of over 1.3 million feet of underground fiber which connects all DeKalb County School District facilities.

Zayo designed and built the district’s fiber network and has provided maintenance for the past 15 years.
Financial impact: $56,390.00
Budget Code: 100.2800.543200.00011.7600.9990.0308.070.0000
Contact: Ms. Monika Davis, Chief Information Officer, Division of Information Technology, 678.676.1274
Effective: Upon Board Approval
Status: Approved by GDCR
                                 DEKALB COUNTY SCHOOL DISTRICT
                           VENDOR / CONTRACTOR PERFORMANCE EVALUATION



Instructions: This form must be completed for all contract renewals, Be factual and do not include unsubstantiated opinions.



Contractor Name: Contract Title and Number:        ZAYO            Zayo Fiber AIC-56 Marietta

Contract Term:           Contract Period: From: 12/2021             To:        12/2022

Contract Value: $56,390.00                        Department:
                                                  Information Technology

                                         DEFINITIONS OF PERFORMANCE RATINGS

        SATISFACTORY                  UNSATISFACTORY                                N/A                  INSUFFICIENT
                                                                                                         INFORMATION TO
Meets contractual requirements.       Does not meet                                                      RATE
The actions taken by the contractor   contractual requirements,
appear or were satisfactory.          and recovery is not likely
                                      in a timely manner. The
.                                     contractor’s corrective
                                      actions appear or were
                                      ineffective.




                      PERFORMANCE RATING                                         COMMENTS (Attach additional sheets if necessary)

                                                                                 Zayo Provides all of the listed Services

                                                 Satisfactory
Work performed in compliance with contract       Unsatisfactory
terms                                            N/A
                                                 Insufficient info. to rate



                                                                                Zayo provides all of repair materials and are included in
                                                                                the cost of the Maintenance
                                                 Satisfactory
Materials, supplies and equipment provided as    Unsatisfactory
required?                                        N/A
                                                 Insufficient info. to rate




                                                            Page 1 of 3
                                                                               Zayo is always ready and on call in case of a fiber cut
                                                                               within the county
                                                 Satisfactory
Staff availability                               Unsatisfactory
                                                 N/A
                                                 Insufficient info. to rate



                                                Satisfactory
Timeliness of work                               Unsatisfactory
                                                 N/A
                                                 Insufficient info. to rate



                                                Satisfactory
Staff professionalism                            Unsatisfactory
                                                 N/A
                                                 Insufficient info. to rate



                                                Satisfactory
                                                 Unsatisfactory
Customer service                                 N/A
                                                 Insufficient info. to rate



                                                                               Excellent. Zayo works to make sure repairs are done in a
                                                                               timely manner and work and update DCSD staff in the
                                                 Satisfactory
Quality of work                                                                middle of the night as to progress of off hour repairs.
                                                 Unsatisfactory
                                                 N/A
                                                 Insufficient info. to rate

                                                                               Zayo keeps DCSD staff informed of repair status so that
                                                                               DCSD can communicate to its stakeholders
                                                 Satisfactory
Communication and Accessibility                  Unsatisfactory
                                                 N/A
                                                 Insufficient info. to rate



                                                 Satisfactory
                                                 Unsatisfactory
Prompt and effective correction of situations
and conditions                                   N/A
                                                 Insufficient info. to rate

                                                                                Zayo has documented and diagramed the Link from AIC
Documentation records, receipts, invoices and                                  to 56 Marietta
computer-generated reports received in a         Satisfactory
timely manner and in compliance with             Unsatisfactory
contract specifications                          N/A
                                                 Insufficient info. to rate

                                                                               Without a doubt
                                                  x Yes     No
Would you recommend using this firm again?
                                                (Explain)


                                                            Page 2 of 3
 OVERALL ASSESSMENT                        Unsatisfactory    Satisfactory


 Comments:

Zayo: works to resolve issues and bill the companies responsible for causing DCSD fiber breaks. Zayo works around the clock to make sure
that the DCSD Network is up and running and works to minimize downtime for DCSD Students and staff.


 Name of Evaluator:                     Joseph Swing
                                                (Print)                                          (Signature)
               Title:      ________Manager III Information Technology____________________Date: 11/21/2022




    FISCAL INFORMATION:

    Original Contract Value $ ________0_________________

    Dollar amount of increase (decrease) $ _________________________

    Percent of increase (decrease)__ _______ %

    Reason for increase (decrease) _____________________________________________________________________________


                    Project Scope (FY 2021 – 2022)                                             Timeline




       CIO Review


                           Monika Davis                                                  11/21/2022
                                Signature                                                  Date

                        Chief Information Officer
                                  Title




                                                             Page 3 of 3