DeKalb Approved Vendors Providing Interpretation and Translation Services
Summary and Data Usage of Translation and Interpretation Services
From July 1, 2025, to April 30, 2026
To address the language access needs (per the Office of Civil Rights guidelines) of Primary Home Language Other than English (PHLOTE) families,
DCSD provides both unscheduled and scheduled interpretation and translation services. Unscheduled interpretations respond to immediate needs,
requests, and/or urgent situations using the International Student Screening Center (ISSC) Help Line, or the ELSA app. Scheduled interpretations
require a live interpreter for face-to-face and planned phone meetings with parents. The translation of documents is processed from requests
received through Plunet from school or district-based stakeholders to be translated into a language other than English. Plunet is a web-based
platform that enables the English Learners Department to manage and monitor interpretation and translation requests.
DCSD’s PHLOTE families speak about 170 languages and dialects. Below are the top fifteen languages spoken by the in-house interpreters.
DCSD Top 15 Languages
Language In-House Interpreters Language Students Percent of Total
Spanish 26 Spanish 16,193 60.3%
Amharic 3 Amharic 1,164 4.3%
French 3 Swahili 970 3.6%
Karen 2 Burmese, Hakka Chin 753 2.8%
Nepali 2 Dari 748 2.8%
Swahili 2 Arabic 536 2.0%
Arabic 1 Pashto/Pashtu 444 1.7%
Burmese 1 Karen 416 1.5%
Bengali 372 1.4%
Dari 1
Nepali 335 1.2%
Kinyarwanda 1
Rohingya 310 1.2%
Kirundi 1 French 268 1.0%
Lingala 1 Tigrinya 231 0.9%
Mam 1 Hindi 212 0.8%
Tigrinya 1 Vietnamese 198 0.7%
Zuluba 1 Total PHLOTEs 26,853
Highly qualified and certified interpreters provided interpretation and translation services for but not limited to Parent/Teacher conferences,
Curriculum Nights, International Student Screening Center (ISSC) Help Line, conference calls, MTSSs, 504 meetings, Reclassification meetings, ESOL
Waiver conferences, hearings, Open House, parent engagement opportunities, and more.
The graph above shows the number of each type of interpretation and translation service requested for the 2025 - 2026
school year
The tables below represent the three types of interpretation and translation services provided for each language spoken by DCSD parents during the
2025-2026 school year.
2025-2026 Scheduled Interpretation Services 2025-2026 Unscheduled Interpretations Services 2025-2026 Translations
Number of Potential PHLOTE
(DCSD Help Line, ELSA Landline, ELSA App, Language Line) Languages for Translations Per Familes Impacted
Languages Assigned for Number of Interpretations
Interpretation Per Language Translation Language per Language
Language Total Calls Per Language Afar 1 15
Afar 1
Albanian 4 Albanian 2 9
Albanian 1
Amharic 801 Amharic 153 1,164
Amharic 245 Arabic 1,040 Arabic 141 536
Arabic 173 Bengali 137 Bengali 118 372
Bengali 61 Bosnian 2 Burmese 146 753
Burmese 230 Burmese 1,053 Chinese (Simplified) 1 94
Chin 6 Cambodian 2 Dari 154 748
Chinese (Simplified) 7 Cantonese 3 English (USA) 3 3
Dari 178 Chin 8 Farsi 2 79
Farsi 11 Chinese 4 French 121 268
Creole 1 Gujarati 3 83
French 16
Czech 1 Hindi 115 212
Fulani 2
Dari 800 Karen 129 416
Gujarati 17 Dinka 1
Haitian Creole 5 Kinyarwanda 8 151
Farsi 55 Korean 1 54
Hindi 15 French 181
Kunama 1 75
Japanese 3 French Creole 2
Malay 1 24
Karen 106 Fulani 4
Nepali 118 335
Karenni 9 Gujarati 6
Portuguese (Brazil) 1 47
Kinyarwanda 21 Haitian Creole 16
Pushto 120 444
Kirundi 2 Hakka Chin 1
Rohingya 124 310
Hindi 9
Korean 4 Russian 3 38
Hmong 1
Kunama 10 Somali 119 194
Japanese 8
Malayalam 1 Spanish (US) 461 16,193
Karen 710
Mam 3 Swahili 145 970
Karenni 1
Mandingo 3 Kinya 5
Tigrinya 121 231
Mandinka 1 Kinyarwanda 184 Urdu 1 84
Kir 1 Vietnamese 9 198
Mara 2
Kirundi 1 Grand Total 2,322 24,097
Nepali 119
Oromo 20 Korean 5
Kunama 7
Portuguese (Brazil) 3
Kurdish 4
Portuguese (Portugal) 1
Kurmanji 1
Punjabi 1 Lingala 1
Pushto 42 Malay 19
Rohingya 54 Mandarin 14
Russian 2 Negreni 1
Sango 5 Nepali 738
Somali 42 Oromo 10
Spanish (US) 3,681 Pashto 253
Sundanese 1 Pashtu 18
Persian 27
Swahili 251
Polish 1
Tamil 1
Portuguese 6
Telugu 9 Pujabi 6
Tigrinya
21 41 Rohini 9
Urdu 11 Rohingya 200
Vietnamese 11 Romanian 8
Zo 1 Rundi 2
Zomi 3 Russian 7
Grand Total 5,432 Samoan 2
Serbian 1
Somali 111
Sorani 5
Spanish 20,697
Sudanese 4
Sudanese Arabic 2
Swahili 818
Tagalog 1
Tamil 1
Telugu 1
Tigrinya 188
Turkish 2
Uganda 1
Urdu 9
Vietnamese 24
Wolof 1
Zo 3
Grand Total 28,250
These tables show what percentage each Area accounts for of total services provided for the three service categories.
Scheduled Interpretations % of Total Unscheduled Interpretations % of Total Translations % of Total
Area 1 Elementary Schools 8.9% Area 1 Elementary Schools 22.7% Area 1 Elementary Schools 2.3%
Area 2 Elementary Schools 9.7% Area 2 Elementary Schools 17.0% Area 2 Elementary Schools 0.5%
Area 3 Elementary Schools 1.5% Area 3 Elementary Schools 2.7% Area 3 Elementary Schools 1.4%
Area Middle Schools 5.4% Area 4 Middle Schools 13.7% Area 4 Middle Schools 2.3%
Area High Schools 6.2% Area 5 High Schools 18.1% Area 5 High Schools 4.2%
Area Horizon Schools 3.6% Area 6 Horizon Schools 15.3% Area 6 Horizon Schools 2.6%
Area Specialty Schools 2.8% Area 7 Specialty Schools 4.8% Area 7 Specialty Schools 5.6%
District Office 61.9% District Office * 5.7% District Office * 81.1%
* District Level Scheduled Interpretations
Community Engagement and Innovative Partnerships 0.7%
DCSD Board of Education 0.6%
Department of Communications 0.7%
Department of Family and Community Empowerment 1.0%
Department of Student Relations 0.03%
Division of Human Resources 0.2%
Early Childhood Education Department 0.1%
English Learners Department 0.7%
Gifted and Talented Department 0.3%
MTSS Department 13.5%
Office of Continuous Improvement, Research, Data and Evaluation 0.4%
Office of Federal Programs 0.5%
School Choice Programs & Student Assignment 3.5%
School Innovation/Governance 0.03%
Special Education Department 77.7%
Wrap Around Support & Intervention 0.03%
* District Level Unscheduled Interpretations
504/HHB 0.1%
AIC 0.1%
Area High School Office 0.1%
Area Middle School Office 0.2%
Department of Public Safety 0.3%
Department of School Nutrition Services 3.7%
Department of School Relations 0.1%
Department of Student Relations 0.8%
Department of Transportation and Fleet Services 0.2%
Division of Access and Opportunity 0.2%
Division of Human Resources 0.7%
Early Childhood Education Department 0.1%
Early Learning and PreK 0.1%
Early Learning Center 0.1%
English Learners Department 39.7%
International Student Screening Center 17.5%
Preschool Diagnostics 0.1%
School Innovation/Governance 0.2%
School Social Work 31.3%
Special Education Department 0.1%
State Reporting 0.1%
* District Level Translations
Assessment Administration 22.6%
Community Engagement and Innovative Partnerships 1.8%
Curriculum & Instruction 2.5%
Department of Communications 7.6%
Department of Educational Media 0.2%
Department of Family and Community Empowerment 0.1%
Department of Student Relations 8.4%
Department of Transportation and Fleet Services 0.8%
Division of Access and Opportunity 3.6%
Division of Information and Instructional Technology 0.9%
Early Childhood Education Department 1.9%
English Learners Department 9.8%
Gifted and Talented Department 4.0%
MTSS Department 2.4%
Office of Continuous Improvement, Research, Data and Evaluation 22.0%
Office of Federal Programs 0.4%
School Choice Programs & Student Assignment 3.5%
School Innovation/Governance 2.4%
School Social Work 1.1%
Special Education Department 2.7%
Strategic Planning 0.8%
Superintendent's Office 0.4%
2025-2026 Scheduled Interpretations 2025-2026 Unscheduled Interpretations
RTT Mobile - ELSA
APP, Landline
ALTA 4,354 - 15.4%
1,367 - 25.2%
DCSD - In House Language Line
1,535 - 28.3% 2,182 - 7.7%
Seso, Inc.,
Zab 122, 2.2%
Translation
, 14, 0.3% DCSD - Help Line
Translation 21,714 - 76.9%
Station
2,394 - 44.1%
The graph above shows the number and percentage of Scheduled The graph above shows the number and percentage of Unscheduled
Interpretations (Face to Face or Over the Phone) handled by each provider Interpretations (ELSA App & landline, DCSD Help Line and Language Line)
during the 2025 - 2026 school year handled by each provider during the 2025 - 2025 school year
This table shows the number of interpretations completed per language for each of our service providers.
2025-2026 Scheduled Interpretations
Translation DCSD - In
Language ALTA Seso, Inc. Station Zab Translation House Grand Total
Afar 1 1
Albanian 1 1
Amharic 42 114 1 86 243
Arabic 27 13 69 1 63 173
Bengali 5 54 1 60
Burmese 10 2 146 1 71 230
Chin 6 6
Chinese (Simplified) 1 6 7
Dari 125 1 51 177
Farsi 2 8 1 11
French 5 5 1 5 16
Fulani 2 2
Gujarati 17 17
Haitian Creole 5 5
Hindi 3 11 1 15
Japanese 1 2 3
Karen 62 1 43 106
Karenni 9 9
Kinyarwanda 8 12 20
Kirundi 1 1 2
Korean 4 4
Kunama 10 10
Malayalam 1 1
Mam 1 2 3
Mandingo 3 3
Mandinka 1 1
Mara 2 2
Nepali 70 1 48 119
Oromo 20 20
Portuguese (Brazil) 1 2 3
Portuguese (Portugal) 1 1
Punjabi 1 1
Pushto 39 1 1 41
Rohingya 53 1 54
Russian 2 2
Sango 5 5
Somali 41 1 42
Spanish (US) 1,268 105 1,303 1,015 3,691
Sundanese 1 1
Swahili 119 1 128 248
Tamil 1 1
Telugu 9 9
Tigrinya 31 1 8 40
Urdu 11 11
Vietnamese 2 1 8 11
Zo 1 1
Zomi 3 3
Grand Total 1,367 122 2,394 14 1,535 5,432
These tables show the number of interpretation calls per language performed by each of our service providers
and the total duration in minutes used per language.
2025-2026 Unscheduled Interpretations Calls 2025-2026 Unscheduled Interpretations
(DCSD Help Line, ELSA Landline, ELSA App, Language Line) ELSA Landline, ELSA App and Language Line
Language DCSD Help Line ELSA Language Line Total Calls
Languages Assigned for Total Minutes used per
Albanian 4 4
Interpretation Language
Amharic 643 85 73 801
Albanian 63
Arabic 604 267 169 1,040
Amharic 1,984
Bengali 118 19 137
Arabic 6,141
Bosnian 2 2
Bengali 1,628
Burmese 676 224 153 1,053
Bosnian 13
Cambodian 2 2 Burmese 4,863
Cantonese 3 3 Cambodian 30
Chin 2 6 8 Cantonese 59
Chinese 4 4 Chin 76
Creole 1 1 Chinese 42
Czech 1 1 Creole 31
Dari 262 276 262 800 Czech 3
Dinka 1 1 Dari 6,776
Farsi 29 26 55 Dinka 7
French 40 90 51 181 Farsi 637
French Creole 2 2 French 1,893
Fulani 4 4 French Creole 37
Gujarati 2 4 6 Fulani 25
Haitian Creole 16 16 Gujarati 54
Hakka Chin 1 1 Haitian Creole 337
Hindi 7 2 9 Hakka Chin 22
Hmong 1 1 Hindi 56
Japanese 8 8 Hmong 15
Karen 616 48 46 710 Japanese 116
Karenni 1 1 Karen 1,171
Kinya 5 5 Karenni 4
Kinyarwanda 90 53 41 184 Kinya 93
Kir 1 1 Kinyarwanda 1,280
Kirundi 1 1 Kir 6
Korean 2 3 5 Kirundi 14
Kunama 1 6 7 Korean 38
Kurdish 4 4 Kunama 106
Kurmanji 1 1 Kurdish 58
Lingala 1 1 Kurmanji 7
Malay 19 19 Lingala 5
Mandarin 14 14 Malay 208
Negreni 1 1 Mandarin 167
Nepali 599 42 97 738 Negreni 25
Oromo 5 5 10 Nepali 1,388
Pashto 175 78 253 Oromo 169
Pashtu 18 18 Pashto 3,232
Persian 27 27 Pashtu 257
Polish 1 1 Persian 326
Polish 6
Portuguese 6 6
Portuguese 97
Pujabi 1 5 6
Pujabi 35
Rohini 9 9
Rohini 224
Rohingya 158 42 200
Rohingya 2,790
Romanian 8 8
Romanian 91
Rundi 2 2
Rundi 109
Russian 7 7
Russian 68
Samoan 2 2
Samoan 21
Serbian 1 1
Serbian 7
Somali 87 24 111
Somali 1,581
Sorani 5 5
Sorani 76
Spanish 17,881 2,092 724 20,697
Spanish 37,497
Sudanese 1 3 4
Sudanese 16
Sudanese Arabic 2 2
Sudanese Arabic 43
Swahili 205 378 235 818 Swahili 7,087
Tagalog 1 1 Tagalog 3
Tamil 1 1 Tamil 6
Telugu 1 1 Telugu 12
Tigrinya 98 40 50 188 Tigrinya 1,175
Turkish 1 1 2 Turkish 13
Uganda 1 1 Uganda 8
Urdu 5 4 9 Urdu 58
Vietnamese 16 8 24 Vietnamese 443
Wolof 1 1 Wolof 8
Zo 3 3 Zo 81
Grand Total 21,714 4,354 2,182 28,250 Grand Total 85,017
This table shows the number of translations completed per language by each of our service providers.
2025-2026 Translations
Languages for
Translation DCSD - In House Zab Translation Total Translations
Afar 1 1
Albanian 2 2
Amharic 22 131 153
Arabic 13 128 141
Bengali 118 118
Burmese 19 127 146
Chinese (Simplified) 1 1
Dari 17 137 154
English (USA) 3 3
Farsi 2 2
French 6 115 121
Gujarati 3 3
Hindi 115 115
Karen 16 113 129
Kinyarwanda 6 2 8
Korean 1 1
Kunama 1 1
Malay 1 1
Nepali 2 116 118
Portuguese (Brazil) 1 1
Pushto 1 119 120
Rohingya 124 124
Russian 3 3
Somali 119 119
Spanish (US) 456 5 461
Swahili 15 130 145
Tigrinya 7 114 121
Urdu 1 1
Vietnamese 9 9
Grand Total 580 1,742 2,322
2025-2026 Translations
DCSD - In
House
25.0%
ZAB
75.0%
The graph above shows the number and percentage of translation requests
handled by each provider during the 2025 - 2026 school year