Project Scope Overview - February 9, 2026 - DCSD Board Meeting Archive

carahsoft
Table ofContents
Domo Retainer Services Overview ....... ............ .. ....................................................... .................... 3

Engagement Model ............................................. .... ... .. ...... ,', .............................................. .. .. ......... 3

Engagement Assumptions ..................................... ........................................ ............. .................... 4

Domo Resources ............................................ " .. " .. " ... ...... ...... ......... ............. .. .... " " .......................... 4

Your Project Team ........................... .. ............. " .. " ..... .. " ........ .... ...... .......... ..................... " ................ 5

Project Fees & Timeline ........... "" ....... " .. """.""""""""."". " "",, ...... ,, ...... ,,""",, ............................ 6

Change Requests ........... ........... ..... ................ """""."."""" .. ",,.,,"."" ... "" ."" .. "" ........................... 6

Other Terms .................................................. ..... "" .. """. ",,.,,"" ... " ". "" ."" .. "" .. ..... .......................... 6
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Domo Retainer Services
Th is Statement of Work ("SOW" ) outlines he terms and conditions under wh ich Dekalb SchoOls SGA ("you" or "your") will engage
Domo Professional Servi ces on a retainer ba sis. Retainer services provide you with Oexi ble, on-demand access to Domo's expertise
and resou rces to assist with vari ous project- ased needs.

This model IS design ed to offer a proa ctive and agile approach to add ress e 01 ing business reqL:irements, allowing you to utilize
Domo Professional Services in a manner tha t aligns With your strategic obJec Ives.

Engagement Model
The below engagement model articulates th e collab orative process and framework under whic h you and Domo Professional Service s
will intera ct hroughout the du ratio n of this SOW This model is deSigned to aliow for a seamless fiow fro m Initial engagement to th e
successful completion of each project initiative.
Initiation & SCORing Process: To initia e the request for Domo ProfeSSional Services, you will contact your Account Executive or
Customer Succ ess Manager to begin a scoping process With a member of (he Domo Professio nal Services team. You will present a
set of project needs, challenges, or requirements, nd Domo will then conduct an initial assessment to define the project's
preliminary scope and level of effor . n is is an iterative process that allows both parties to refine th e project object ives and
deliverables until a mutual understanding is reached .
Sco e Ali nment & Level Qf.fffo ; Once a preliminary scope is estab liShed, yo and Domo Pro fessional Services Will collaboratively
review and align on the de Ined scope with respect to the hours ava ilable under th is SOW Th is alignment helps to ensure that the
envisi oned project is feaS ible within the retainer's constraints and tll at your priorities are add ressed.
Agreem ent on Project: Following align ent on scope and evaluation, depen ing on project size, Domo will provide a projec plan for
your approval (via email) or a proJect-specific SOW for you r review and execution. The projea plan or project-speci fi c SOW will inclu de
the proJecr scope, dellverables, estimated hou rs, and any other requirements as outlined by Domo Professional Services. Th e signed
SOW or approved project plan will establis h the scope of the project and Will govern ove r any confl ict with this SOW or any other
co rre spondence or agreements between the parties (unless th e parties entel' into a wri tten Change Orde r). For short-term, smal'
sca le staff augmentatio n requests, Domo may de ermine that a project plan or se parate projec -specific SO W is not required.
Resource Assigru:o,eo.t; With the project scope agreed UDon, Domo Professional Services will assign consu ltants whose experti se
aligns with th e project's requirem ents. This assignment is contingen t upon the avail bility of con sultants an d aims to match the right
ski lls and experience wi h the speCific project needs.
Professional Services KickQff; Once a projec is approve or a proJect-speCi fic SOW has been executed, the project formally
commences with a kickoff meeting involving all relevant stakeholders from you and the Domo Professiona l Services team. The ki ckoff
serves to introduce the project team, review the projea plan, and con firm com unicatlon protoco ls.
Co i ~Qt~: For projects for whiCh a project plan applies, Domo will notify you via email upon comp letion of tasks
and deliverables ou tlined in tile project plan, and yo u will have three business days (the "Verification Period") to identify and notify
Domo of any elements of th e applicable tasks/deliverables that were not properly performed in acco rdance with the scope set forth
in the project plan ("Non-conformiti es").

If you ide nti fy any Non-con formities, yo must deli er writt en notice of the No n-conformities to Domo prior to expirati on of
tile Verification Period spec ifying in rea son able detai l the ele ents of he applicable tasks/de liverables tha t were not properly
performed. Domo Pro fess ional Services wil l coord inate with yo u to resolve ny NO'l-confo rmiti es ident ifi ed in the written notice. If
you fa ll to provide proper written notice of no n-confo rmiti es prior to expil'a tion of the Verificat ion Period, the applicable
tasks/d eliverables will be deemed comp leted an d accepted by you.

For projects for wnich a proje ct-specifi c SOW has be en execu ted, the project- specifi c SOW will address the comple ion and
accep tance process for th at projec .
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EngagementAssumptia
This sectio n outlines key assumptions as 0 yo r responsiblll les dU I-lng the engagement
Delakb Schools SGA
• You wil l pro ide the required ro les and res ources to su pport the roll ou t of th e initiative. These roles and respo nsibilities
are li sted in the "Your Project Team" section of this SOw.
• If applicable, you will provide the bu siness I-ules andldem ify the specific source system field s required to build the card s.
• You will provide reponts, if available. [0 reco nCile the data in the Domo plat form with the cu rrent data that is being used
• If applicable, you will proVide valid credentials for system connectors Within three bUSi ness days of request.
• If applicab le, you Will provi oe a windows server on which to I-un Domo Wo rkbench Jobs if it IS detel mlned Domo Workbench
will be utilized as part of the connection strategy
• If data or visualizations is to be made externally available from you r Domo instance, you have or will, develop a pontal to
em bed conten t.
• You will facilitate the relatiOnship and req lJired meetings with data source owners to connect and transform th e relevam
data.
• You will grant admin -level access to th e Domo consultants assigned to this engagement.
• You Will update frequency of data that does not requ ire less than 15-minute refresh times.

D rna Resources
Domo ProfeSSiona l Services I ay provide or rn a e available th e allOWing resources for project delivery as needed

Engagement Manager: An Engagemen t anage r will be aSSigned to ove rsee an d drive th e project and lead all stra tegy
and execution effonts . Responsibilities incl ude
o Leading strdtegic wo rkstreams, Including roadmap development and adop tion.
o wo rking wi th yo u to define both MVP an d fin al success criteria (or- the engagement.
o a ersee ing and coord ina ting multiple prOject wori<stream s to drive coordination and projec t execution.
Integra ting your and Dom o Center of Excellence (COE) teams with inte rnal Dom o teams (e,g_, engineering, labs,
data SCience, training, etc. ), as required
Project Manager: A Project Manager will be assigned to (oordina e the Im plementanon and deployment asks and
responsibilities between Domo Professional Services and your learn members. Responsi bilities include
o Leading solution deSign workshops to develop the project plan and deliver abies fo r the project.
o Establishing a I-egular caden ce of planning ses sions, prOject check- Ins, an d review/ feedbacklslgn-o ff meeti ngs.
Technical Architect: A Technical Arch itect will Suppor t the prOjeCl to drive best practi ces deSi gn and develo pment of
relevant data arch itecture and pipelines, including global da ta strategy, infra structure, and architectu re
(co nnect/t ransform/ prepare).
Business Consultant: Business Consultan t(s) wi ll lead the day to-day execu Ion of Visualizati on and user-adopti on tasks.
Responsibilities inclu de
o Dashboard bUild ing and ca rd visualization .
o User training and onboa rd ing.
o Ca rd /visualization QA & va lidati on
Technical Consultant: Tecl' llIca l (onsul tant(s) will lead the day-to-day execution of technical tasks. Responsibilities
include :
o Data connection and acquisition
o ETL Transforma tions.
o Building th e data archlteclU l-e and pipeline as oestgned by the Tech nica l Ar-chl l ecl
o QA & Val idation.
o Connector integl-ations and pi peline opti mizatio n.
Domo Everywhere Developer Engineer: Domo Everywhe re Developer Engineer(s) will lead ti le day-lo-day execution of
tee nical co ding tasks. Re sponsibilities include
o BUilding wi re frames of web pages and UX deSign related 0 web pages
o ebsite development.
o Domo E erywhere sp eci IC a thentication, PDP, iiltering, iframes, and other required coding tasks.
o QA & validat.ion .
o Documen tation of createo code.
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YourProject-n am
We recommend that you designate he following roles across a Core Project Team and a Extended Project Team

Please see below for a descnption of these roles, responSibilities, and aopr ximate level of effort required to execute th e project
Depending on th e size of your- organrzatio and the scope of the project. a single resou ce may fulfi ll multi ple roles. Roles are
generally not consi dered iulltime reSOl rce commi ments

COle Project Team The follOWing roles form your Core Project Teal an are Involved i daY-[Q- ay execution of the project.
Program Owner - Leader who owns the overall success of the Domo progra and leads the strategic use and adoption
of he platform within your company.
o Clar ifies the bUSiness strategy and aligns illitiatives with key business objeaives.
o Develops r lationships With executives tea ms across funai Ilal groups
o Coordinates and prioritizes key prOjects and tasks
o anages 0 erall Domo progra m performance & evangelizes its su ccesses.

• Data/Business Analyst(s) - Analytical individual who executes the business strategy of the Domo program and is a tactical
exper n he Domo platform as it relates to data visualrza ion ai1d user adoption
o Ga hers & translates business equlrements Into dellverables.
o Creates actionable dala visuali zations and dasl, oards that drrve val e fo r uslness stakeholders.
o Partners with business stakeholders to create actionable data visu alizations & dashboal'ds.
o Establishes standards & sh res best practices for data Isuallza iOIl.

• Data Engineer(s) - Technica l indl idual who executes the technica l strategy of the Domo program and is a tactical expert
on the Domo platform as it relates to connecting, Ingesting, an transfonning data.
o Work With data specialists to connect and integrate data from relevant data sources.
o Creates a d maintai ns ETl processes to create visualiza ion r ady outpu datasets.
o Ensures data secur ity and permission uSing ppropriate Domo features and con rols.
o Identifies and resolves data accuracy and qual i -relate issues

• Platform Administrator - An IndiVidual who owns, administers, and manages the Domo platform fo r yo r organ iza ion,
o Ad ds new users, establishes use r roles, and orga izes users I, to Domo groups.
o Establishes and maintains user- and platform governance to ensure integrity & sec '(it .
o Configures Domo platform settings to optimize performance and meet bUSiness nee s, pro iding end-user
support and resolving platform -related Issues.
o onitors latform usage and user aalvity to ensure optimal utilization and adherence to governance policies.

Extended Team: The ollowlng roles form the Extended PrOject Team and are required in a limited or ad-hoc capaC!

• Executive Sponsor - Senior executl e who orovides strategIC guidance and suppor as well as championing Domo
th roughout your organ ization.
o Champions the program at the executive level to sec re buy-in.
o w rks with Program Owne r 0 build a compelling bUSiness ca se for Domo .
o Establishes key milestones & reviews progress on a regular' basi . Addresses various roadblocks such as
resource availability, budge constraints, compe Ing priontles, & in ernal politiCS

• Business Unit Sponsor - B siness unit leadel within the organization ho ensures hat project delive bles align with
bUSiness objectives and pro ides necessa guidance and con ext.
o Guides the project to ensure al rgnment With straleglc usiness unit objectives.
o Provides entical con text regarding melCiCS definitions and bUSiness operations.
o Ensures project dellverables meet the established scope and obJec Ives.
o SUPPOI1S the projeclleam by delive ing valua Ie Insights and contextual expertise relevant to the usiness
unit.
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• Data Specialist - The subjec matter expert for an applicable data system who can provide guidance and clarity abo t
how data is captured, where it IS stored, and how to access It.
o Provides user access & pnvileges neede to push & pull d fa from the respective system(s)
o Helps re solve any data Quality or availability iSsues within scope of the projec
o Provides in for atlon abou t the da a efinltions, schemas, & lineage.
o Colla borates on dhering to data secunty policies & best practices.

Project Fees & lim lin
Th e Professional Services unde r this 50 are provided under a time and materials execUtion model . Domo Professional Services
will proVide the initial number of ~lours specified below for this retainer-base engagement. H urs expire, and may not be ca rried
over, after 12 mon hs from th e date of the Service Order

Effort of each assigned Domo resource counts against the overall prOjec hours, Including time 0 calls, email, wor Ing time, and ad
hoc requests. The Project Manager will work wi h you to review the prOject and give visibility into pI-ogress, including hours rema ining.

Domo Will notify you once he purchased hours have been consumed. If there are uncomple ed projects, Domo has no obllga on
to com plete such projects or per fo rm any other services undel thiS SOW unless you p rchase additional hours.

Project Pricing
P Icing details ar as follows:

Domo Pro fessional Services =
Fees $50,215 .04
ote Any additional ho rs will De charged at the above rate.

Expenses
Work will be con ducted remotely, unless re uested to be onsi e Any travel and other expenses, where deemed necessary and pre
approved by you, are incremen al COSts and will be invoiced a cos Expenses incurred in connection witll th e services under thiS
SOW will not exceed 10% of the lotal ' roject fees and will nor be Incurred without you r written approval.

O1ange Requests
Du ring the duration of a project, you may reques a change co [h e scope or natu re of the services or deliverable described in the
project pla n by submitting a wfltten change reques 0 Ca ahsof (a "Change Request"). Promptly afte r Carahso receives a Change
Request, Carahso ft will su bmit a proposal to you describing the changes and the impact of such c anges on the project completion
schedule and fees.

Domo will Ilave no obligation to commence work in connection with any requested change until the scope change and fee and
schedule impact is agreed upon in a written change order signed by Carahsoft and Cu stomer (a" Mange Order") No Change Request
or proposal will be bi nding on either party nless and ntil a Change Or ,e is signed by you and Carahsoft .
If the pa rties fai l to enter into a Change Order, Domo will continue to perform its obligations in accordance with the original projec
plan, and Customer will continue to pay amo nts as an when due an owing in accordance wit the terms of this SOW and any
accompanying Service Order.

OtherTerms
Payment
You agree to pay the fees set for h above In accorda ce With the aymen tE'rms Indicated In the servICe order ente red betwe n he
parties. Ad ditional hours Will be invoiced by Domo and are payable within 30 days of the date of inVOice .
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Project Scope
Domo IS not obligated to perform any tasks or provide any deli erabl es not speCIfically Included In the project plan or proJect-specific
SOw. Any requested tasks, dellverables, or activities not specifica lly included as pa rt of the wri te n projeCl plan or signed proJect
sp ecific SOW wi ll re quire exeCution of a Change Order by the allies and may res ult in additional fees
Excusable Delay
Domo will be excused fro m delays in perfo rm ing, or from a failure to perform , se rvices under this SOW to the exte nt such delays or
fai lures re sult from cau ses outside of Domo's I easonable com rol. Without limlli ng th e foregoing, you acknowledge that your failure
or delay in furn ishing necessary Infol-matlon, equip ment, or access to faCilities, yo ur delay or failure In com pleting tasks re quired of
you r or in otherwise pe rformi ng your obligations under thiS SOW, and any assumption contained in thiS SOW whi ch is untrue or
Incorrect, will be considered an exc sable delay or excusable fa ilure to perform by Domo and may im pede or delay co mpletion of
the project an d may result In additional cha rges . Issues witn you r or a third party's conneaors, AP ls, software, ha rdwa re, or other
te chnology may also Im ped e or delay com pletion of the project and Domo IS not responsible For any resu lting delay or non
pe rforma nce.
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Statement of Work

Each party has executed this Statement of Work Order Form by its duly authorized representative .

Customer Carahsoft Technology Corp

Signature Signature

Printed Name Printed Name

Title Title

Date Date
Carahsoft Technology Corporation
11493 Sunset Hills RD
Reston, VA 20190 carahsoft
Statement of Work

Client End User ("Customer") Agency: Sales Representative: Carahsoft
Contact Name : Or. Candace Alexander Name : Chase Boschetli
Telephone 571-590-3471
E-mail: candace_alexander@dekalbschoolsga .org E-mail: chase .boschetti@carahsoft.com

Sales Representative: Domo Inc.
Quote Reference #: 60639227 Name: Chris Sink
Effective Quote Date: 06/09/25
Quote Expires: 07/31/25
Telephone :
E-mail: chris.sink@domo

Quantity Per Unit Pro Rate Per
(Hours) Term Part # Services Purchased Fee Unit Fee Total Fee
12/20/25
200 12/19/26 OTS-RSPH Retainer Services - (Per Hour) $251 .0752 na $50,215.04

Travel and Expenses- NTE $0.00 $0.00
Total:

Carahsoft Confidential and Proprietary

Agenda Item