Vendor Eval Form_Lightspeed

AID 1634435 · View on Simbli

Agenda Item

b. Lightspeed Content Filtering Solution Renewal (Not to exceed $896,040)

Summary: Presented by: Ms. Monika Davis, Chief Information Officer, Division of Information and Instructional Technology
Request: It is requested that the Board of Education approve the purchase of the Lightspeed Content Filter platform from CDW-G at a cost not to exceed $896,040.
Why: To purchase content filtering to protect all student Chromebooks and maintain the District's Child Internet Protection Act (CIPA) compliance, AUP adherence, and network security. This renewal will also incorporate an analytics platform to provide more visibility for stakeholders.
Details: Lightspeed system is a scalable content filter solution that ensures compliance, student safety, flexible policies, reporting, and access to valuable web resources-without over-blocking resources and 21st-century learning environments for our students and teachers. This system moves the control from administration to the classroom teacher while providing visibility to parents on their student's web activity. In addition, principals and teachers will now have the ability to unblock resources as needed to suit their educational needs.
Financial impact: $896,040.00







General Fund



100.1000.561200.00011.7600.9990.0308.070.0000
Contact: Ms. Monika Davis, Chief Information Officer, Division of Information and Instructional Technology, 678.676.1274
Effective: June 2024
Status: Approved by General Counsel
                                 DEKALB COUNTY SCHOOL DISTRICT
                           VENDOR / CONTRACTOR PERFORMANCE EVALUATION



Instructions: This form must be completed for all contract renewals, be factual and do not include unsubstantiated opinions.



Contractor Name: Contract Title and Number:
     Lightspeed Systems: Relay Web Filter
Contract Term:          Contract Period: From: July 1, 2023        To: June 30, 2024
  1 year
Contract Value:                                   Department:
                                                  Information Technology

                                         DEFINITIONS OF PERFORMANCE RATINGS

        SATISFACTORY                  UNSATISFACTORY                              N/A                 INSUFFICIENT
                                                                                                      INFORMATION TO
Meets contractual requirements.       Does not meet                                                   RATE
The actions taken by the contractor   contractual requirements,       Not Applicable
appear or were satisfactory.          and recovery is not likely                                      There is not sufficient
                                      in a timely manner. The                                         information to rate
.                                     contractor’s corrective                                         performance.
                                      actions appear or were
                                      ineffective.




                      PERFORMANCE RATING                                       COMMENTS (Attach additional sheets if necessary)


                                                                               Lightspeed Systems has always responded in a timely
                                                Satisfactory                  manner for all the support needs of Information
                                                 Unsatisfactory               Technology.
Work performed in compliance with contract
                                                 N/A
terms
                                                 Insufficient info. to rate




                                                                               Lightspeed Systems has supported DCSD, and its content
                                                Satisfactory                  filtering needs to maintain CIPA Compliance
Materials, supplies, and equipment provided      Unsatisfactory
as required                                      N/A
                                                 Insufficient info. to rate




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                                                Satisfactory                  Lightspeed Systems has always been available via
                                                 Unsatisfactory               conference call or onsite with DCSD when needed.
Staff availability                               N/A
                                                 Insufficient info. to rate

                                                                               Company goes above and beyond to get the job
                                                Satisfactory                  completed in a timely manner. Company even works in
                                                 Unsatisfactory               emergency installations as needed.
Timeliness of work                               N/A
                                                 Insufficient info. to rate

                                                                               Always professional and punctual to meetings.
                                                Satisfactory
                                                 Unsatisfactory
Staff professionalism                            N/A
                                                 Insufficient info. to rate

                                                                               Excellent Customer Service! Always able to
                                                                               accommodate DCSD needs.
                                                X Satisfactory
                                                 Unsatisfactory
                                                 N/A
Customer service
                                                 Insufficient info. to rate




                                                                               High quality of work and engages manufacturers when
                                                Satisfactory                  needed.
Quality of work                                  Unsatisfactory
                                                 N/A
                                                 Insufficient info. to rate

                                                                               Always kept departments informed as to what was going
                                                Satisfactory                  on especially with renewals, updates, and implementation.
                                                 Unsatisfactory
Communication and Accessibility                  N/A
                                                 Insufficient info. to rate

                                                                               Can an accommodate the need for change in DCSD’s
                                                Satisfactory                  schedules.
                                                 Unsatisfactory
Prompt and effective correction of situations    N/A
and conditions                                   Insufficient info. to rate

                                                                               Required paperwork was always submitted in a timely
Documentation records, receipts, invoices,      Satisfactory                  manner.
and computer-generated reports received in a     Unsatisfactory
timely manner and in compliance with             N/A
contract specifications                          Insufficient info. to rate

                                                                               I would recommend working with this company again.
                                                  X Yes     No
Would you recommend using this firm again?
                                                (Explain)




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 OVERALL ASSESSMENT                       Unsatisfactory     Satisfactory


 Comments:

Lightspeed Systems has been very effective with the filtering, management, monitoring, and protection of DCSD mobile and networked
devices.

Name of Evaluator: Jeff Miller, IT Manager

Signature: Jeffrey S. Miller



 Date: 04/10/2024




    FISCAL INFORMATION:

    Original Contract Value $_________________________

    Dollar amount of increase (decrease) $___________

    Percent of increase (decrease) ____________ %

    Reason for increase (decrease) ________________________________________________________________________

    _________________________________________________________________________________________________


                     Project Scope (FY 2023 – 2024)                                             Timeline
     Relay Web Filter: Manage, Monitor, Protect, and Analyze
     mobile and networked devices. Will provide analytics and
     Parent portal, so parents can monitor students web activity




  Executive Director of Infrastructure and Support Review                           Date__4/10/24_______________


  Name (Print) _Monika Davis___________                                           Signature _Monika Davis_________




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