Agenda Item
b. Disaster Recovery Transition Services (Legacy Systems Support) (Not to exceed $500,000)
Summary: Presented by: Ms. Monika Davis, Chief Information Officer, Division of Information and Instructional Technology
Request: It is requested that the Board of Education approve the amended extension to RFP 17-487 Disaster Recovery as a Service (DRaaS) to CenturyLink Communications LLC (Lumen) and the purchase of Disaster Recovery as a Service (DRaaS) for the district, for an amount not to exceed $500,000.
Why: The purpose of this recommendation is to purchase DR services with existing provider on a month-to-month basis as the district transitions to new a DRaaS service.
Details: The district is transitioning to a new future-state physical and virtual server infrastructure within the next three months. To minimize interruptions to learning and business activities, the existing legacy server infrastructure will be run parallel to the new infrastructure for a specified time period. This request is asking to maintain the legacy disaster recovery services on these key legacy servers and appliances to support this transition on a month-to-month basis. This will support the systematic decommissioning of the old infrastructure.
This support will include:
AS400 Remote Site Replication
150+ Servers/Virtual Servers Replication
This solution currently replicates our entire legacy data center. Once all legacy server infrastructure has been decommissioned, the purchase of these services will end.
Pursuant to Board of Education Policy DJE, the purchase of Lumen Disaster Recovery Services does not require a competitive bid because it meets the policy definition of a single source. Lumen (Century Link) was competitively selected as the district’s disaster recovery solution vendor through RFP 14-11. RFP 14-11 was approved by the Board of Education on July 7, 2014.
The district’s Student Information System, much like the district’s Enterprise Resource Planning (ERP) System, is a critical legacy system that requires massive implementation period (spanning multiple years) with ongoing compatibility and standardization with other systems and district processes.
Financial impact: $500,000
100.1000.530000.00011.7600.9990.0308.070.0000
Contact: Ms. Monika Davis, Chief Information Officer, Division of Information and Instructional Technology, 678-676-1274
Effective: February 2024
Status: Approved by General Counsel
DEKALB COUNTY SCHOOL DISTRICT
VENDOR / CONTRACTOR PERFORMANCE EVALUATION
Instructions: This form must be completed for all contract renewals, be factual and do not include unsubstantiated opinions.
Contractor Name: Contract Title and Number: CenturyLink Communications, LLC (Lumen)
Contract Term: Contract Period: From: 2/23/2023 To: 2/22/2024
Contract Value: $700,000.00 Department:
Division of Information and Instructional Technology
DEFINITIONS OF PERFORMANCE RATINGS
SATISFACTORY UNSATISFACTORY N/A INSUFFICIENT
INFORMATION TO
Meets contractual requirements. Does not meet RATE
The actions taken by the contractor contractual requirements,
appear or were satisfactory. and recovery is not likely
in a timely manner. The
. contractor’s corrective
actions appear or were
ineffective.
PERFORMANCE RATING COMMENTS (Attach additional sheets if necessary)
_ Satisfactory
Work performed in compliance with contract Unsatisfactory
terms N/A
Insufficient info. to rate
_ Satisfactory
Materials, supplies and equipment provided as Unsatisfactory
required? N/A
Insufficient info. to rate
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_ Satisfactory
Staff availability Unsatisfactory
N/A
Insufficient info. to rate
_Satisfactory
Timeliness of work Unsatisfactory
N/A
Insufficient info. to rate
_Satisfactory
Staff professionalism Unsatisfactory
N/A
Insufficient info. to rate
_Satisfactory
Unsatisfactory
Customer service N/A
Insufficient info. to rate
_ Satisfactory
Quality of work Unsatisfactory
N/A
Insufficient info. to rate
_ Satisfactory
Communication and Accessibility Unsatisfactory
N/A
Insufficient info. to rate
_ Satisfactory
Unsatisfactory
Prompt and effective correction of situations
and conditions N/A
Insufficient info. to rate
Documentation records, receipts, invoices,
and computer-generated reports received in a _ Satisfactory
timely manner and in compliance with Unsatisfactory
contract specifications N/A
Insufficient info. to rate
x Yes No
Would you recommend using this firm again?
(Explain)
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OVERALL ASSESSMENT Unsatisfactory _ Satisfactory
Comments:
Name of Evaluator: Gwen Brame Gwen Brame
(Print) (Signature)
Title: Manager III Information Technology Date: 1/22/2024
FISCAL INFORMATION:
Original Contract Value $ ________0_________________
Dollar amount of increase (decrease) $ _________________________
Percent of increase (decrease)__ _______ %
Reason for increase (decrease) _____________________________________________________________________________
Project Scope (FY 2022 – 2023) Timeline
CIO Review
Monika Davis 1/22/2024
Signature Date
Chief Information Officer
Title
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