Computer+Aid+Fully+Executed+Contract

AID 1607453 · View on Simbli

Agenda Item

c. Computer Aid, Inc. Services Approval (ERP Support) (Not to exceed $655,200) ~ Updated 2.9.2024

Summary: Presented by: Ms. Monika Davis, Chief Information Officer, Division of Information and Instructional Technology
Request: It is requested that the Board of Education approve the request to utilize the services of Computer Aid, Inc. (CAI) not to exceed $655,200 to provide immediate support necessary to complete ERP project milestones.
Why: The purpose of this request is to utilize the state of Georgia vendor for the acquisition of contracted employees for immediate support with the ERP project.
Details: The ERP project team continues to make progress with transitioning all HR and Payroll functions from the legacy ERP system (CrossPointe) to the new ERP system (Munis). As of October 15, 2023, Payroll, HR, and Benefits for 12-Month Employees has been converted to the new system (Munis). So far, the district has processed 8 bi-monthly payroll cycles for approximately 2000 12-month employees.

The focus has now shifted to transitioning all remaining 11-month, 10-month, and part-time employees (approximately 12,000) to Munis in Spring 2024. The existing project team must increase to ensure a focus on quality control, training, and implementing new processes as we scale implementation. To support these activities, it is necessary to secure additional and immediate assistance in the following areas:


Senior Data Analyst
Change Management Specialist
HCM/Payroll Benefits Specialist


These contractors will augment the existing project implementation team consisting of existing staff through June 30, 2024. This will allow district staff more opportunity to split time between critical project implementation tasks and day-to-day duties and responsibilities.
Financial impact: $655,200

General Funds: 100.2800.530000.00011.7600.9990.0308.070.0000
The monthly invoice amount will depend on the number of hours worked by each contractor.
Contact: Ms. Monika Davis, Chief Information Officer, Division of Information and Instructional Technology, 678.676.1274
Effective: Upon Board approval
                                             State of Georgia
                                      Statewide Standard Contract Form
 Solicitation Title                                              Solicitation Number                 Contract Number
 Information Technology Temporary Staffing                       99999-SPD0000149                    99999-001-SPD0000149-0001
 1. This Contract is entered into between the A� and the Contractor named below:
    Agency's Name
    Department of Administrative Services
                                                                                                         (hereafter called Agency)
       Contractor's Name
       Computer Aid, Inc.
                                                                                                      (hereafter called Contractor)
 2. Contract to Begin:                     Date of Completion:                     Renewals:
                                                                                   3
       2/15/2019                            2/14/2021
 3. Performance Bond, if any:                                         Other Bonds, if any:


 4. Authorized Person to Receive Contract Notices                     Authorized Person to Receive Contract Notices for
    for Agency:                                                       Contractor:
    Tetchjan Simpson                                                  Ellen Sigl

 5. The parties agree to comply with the terms and conditions of the following attachments which are by this reference made
    a part of the Statewide Contract:

       Attachment 1: Statewide Contract Terms and Conditions for Services
       Attachment 2: Solicitation (referenced above)
       Attachment 3: Contractor's Final Response
       Attachment 4: Contractor's Clarifications




IN WITNESS WHEREOF, this Contract has been executed by the parties hereto.
  6.
                                                          Contractor
 Contractor's Name (If other than an individual, state whether a cor:p_oration, partnership, etc.)

       (o��-rt.�                  �/_o)      /fr'e.. (�41
                        l?t�/'
 By (&,ithorized Signature)                                       Date Signed

                                                                              t -orJ-�o/tr'
      1nted Name and Title of Person Sfing


 Address
        ..J4µ&s          � CootV£.,k_
                                             7
                                                             c,x c(!.. v-;-J
        Voo I "/4){ 77 Al Ur£-€t:- 1                           /1,t_.Le./�(,;'�                V4:. . ////I
 7.

 Agency Name
 Department of Administrative Services

 By (Authorized Signature)                                        Date Signed

                                                                              Feb 15, 2019
 Printed Name and Title of Person Signing

   Lisa Eason, Deputy Commissioner
 Address

      DOAS - 200 Piedmont Ave, SE Ste 1308, Atlanta GA 30334




Revised 02/ l 1 / I I                                                                                                             SPD-SP007
                                      STATE OF GEORGIA
                                    STATEWIDE CONTRACT
                                         Attachment 1
                           Contract Terms and Conditions for Services

A.     DEFINITIONS AND GENERAL INFORMATION

  1.    Definitions. The following words shall be defined as set forth below:

        (i)      “Acceptance” means successful performance of the Services at the location
                 designated in the applicable Statement of Work, or completed and successful
                 Acceptance testing in conformance with the Requirements in the applicable requisition
                 as determined by the User Agency in the applicable Statement of Work.

        (ii)     "Agency" means the Department of Administrative Services of the State of Georgia.

        (iii)    "Awarded Item Schedule" means the summarizing document, if any, listing the
                 Services as awarded and may also denote the Contractor providing such Services.

        (iv)     “Confidential Information” Any confidential or proprietary information of a Party that
                 is disclosed in any manner, including oral or written, graphic, machine readable or
                 other tangible form, to any other Party in connection with or as a result of discussions
                 related to this Contract or any order or SOW issued hereunder, and which at the time
                 of disclosure either (i) is marked as being “Confidential” or “Proprietary”, (ii) is
                 otherwise reasonably identifiable as the confidential or proprietary information of the
                 disclosing Party, or (iii) under the circumstances of disclosure should reasonably be
                 considered as confidential or proprietary information of the disclosing Party.

        (v)      "Contract" or "Statewide Contract" means the agreement between the Agency and
                 the Contractor as defined by the Statewide Contract Form and its incorporated
                 documents.

        (vi)     "Contractor" or “Supplier” or “Managed Service Provider” or “MSP” means the
                 prime contractor responsible for managing a base of Subcontractors who provide the
                 resources to perform the various Services required during the term of the Contract.

        (vii)    “Deliverable” or “deliverable” The tangible embodiment of the Services, including
                 the development or creation of Work Product.

        (viii)   “Party” Agency, User Agency, or Contractor.

        (ix)     "Purchase Instrument" means the documentation issued by the Agency or User
                 Agencies to the Contractor for a purchase of Services in accordance with the terms
                 and conditions of the Statewide Contract. The Purchase Instrument should reference
                 the Statewide Contract and may include an identification of the Services to be
                 purchased, the time and location such Services will be utilized, and any other
                 requirements deemed necessary by the Agency or User Agencies.


        (x)      "Response", "Contractor’s Response" or "Final Response" means the
                 Contractor’s submitted response to the RFX, including any modifications or
                 clarifications accepted by the Agency.

        (xi)     "RFX" means the Request for Proposal, Request for Bid, or other solicitation
                 document (and any amendments or addenda thereto) specifically identified in the


Contract VA-130620-CAI
                 Statewide Contract Form that was issued to solicit the Services that are subject to the
                 Statewide Contract.

        (xii)    “Service” or "Services" means the services and deliverables as provided in the RFX
                 and as further described by the Response and the Statewide Contract. Service or
                 Services includes, but is not limited to, the discovery, creation, or development of Work
                 Product, if any.

        (xiii)   "State" means the State of Georgia, the Agency, User Agencies, and any other
                 authorized state entities issuing Purchase Instruments against the Statewide Contract.

        (xiv)    “Statement of Work” means any incorporated, attached or subsequent document to
                 an order which describes the Deliverables, due dates, assignment duration and
                 payment obligations for a specific project, engagement, or assignment for which
                 Subcontractor will be providing Subcontractor Services.

        (xv)     "Statewide Contract Form" means the document that contains basic information
                 about the Statewide Contract and incorporates by reference the applicable Contract
                 Terms and Conditions, the RFX, Contractor’s Response to the RFX, the final pricing
                 documentation for the Services and any mutually agreed clarifications, modifications,
                 additions and deletions resulting from final contract negotiations. No objection or
                 amendment by a Contractor to the RFX requirements or the Statewide Contract shall
                 be incorporated by reference into this Statewide Contract unless the Agency has
                 accepted the Contractor's objection or amendment in writing. The Statewide Contract
                 Form is defined separately and referred to separately throughout the Statewide
                 Contract Terms and Conditions as a means of identifying the location of certain
                 information. For example, the initial term of the Statewide Contract is defined by the
                 dates in the Statewide Contract Form.

        (xvi)    “Subcontractor” means any entity with which Supplier has entered a Subcontractor
                 contract to provide the resources to perform the various Subcontractor services
                 required during the term of the Contract. This includes but is not limited to Staffing
                 Resource Providers.

        (xvii) "User Agency" or "User Agencies" or “Authorized User” means any offices,
               agencies, departments, boards, bureaus, commissions, institutions, or other entities of
               the State of Georgia entitled to or required to make purchases from this Statewide
               Contract.

        (xviii) “Work Product” means Inventions, combinations, machines, methods, formulae,
                techniques, processes, improvements, software designs, computer programs,
                strategies, specific computer-related know-how, data and original works of authorship
                (collectively, the "Work Product") discovered, created, or developed by Contractor, or
                jointly by Contractor and User Agenc(ies) in the performance of this Contract. Work
                Product shall not include configuration of software.

  2.    Certified Source of Services. Pursuant to Section 50-5-57 of the Official Code of Georgia
        Annotated (O.C.G.A.), the Agency hereby certifies the Contractor as a source of supply to the
        User Agencies of the Services identified in this Statewide Contract. Orders shall be placed
        individually and from time to time by the User Agencies. The execution of this Statewide
        Contract only establishes the Contractor as an authorized source of supply by the Agency and
        creates no financial obligation on the part of the Agency.

  3.    Priority of Contract Provisions. Any pre-printed contract terms and conditions included on
        Contractor’s forms or invoices shall be null and void.


Contract VA-130620-CAI
  4.    Reporting Requirements. Contractor shall provide all reports required by the RFX. In
        addition, unless otherwise provided in the RFX, Contractor shall keep a record of the
        purchases made pursuant to the Statewide Contract and shall submit a quarterly written report
        to the Agency, upon Agency’s request.


B.     DURATION OF CONTRACT

  1.    Contract Term. The Statewide Contract shall begin and end on the dates specified in the
        Statewide Contract Form unless terminated earlier in accordance with the applicable terms
        and conditions.

  2.    Contract Renewal. The Agency shall have the option, in its sole discretion, to renew the
        Statewide Contract for additional terms on a year-to-year basis by giving the Contractor
        written notice of the renewal decision at least sixty (60) days prior to the expiration of the initial
        term or renewal term. Renewal will depend upon the best interests of the State, funding, and
        Contractor's performance. Renewal will be accomplished through the issuance of a Notice of
        Award Amendment. Upon the Agency's election, in its sole discretion, to renew any part of
        this Statewide Contract, Contractor shall remain obligated to perform in strict accordance with
        this Statewide Contract unless otherwise agreed by the Agency and the Contractor.

  3.    Contract Extension. In the event that this Statewide Contract shall terminate or be likely to
        terminate prior to the making of an award for a new contract for the Services, the Agency may,
        with the written consent of Contractor, extend this Statewide Contract for such period as may
        be necessary to afford the State a continuous supply of the Services.


C.     DESCRIPTION OF SERVICES

  1.    Specifications in Bidding Documents. All Services shall be provided in accordance with
        the specifications contained in the RFX, the terms of the Statewide Contract, and as further
        described in Contractor's Response.

  2.    Work Product. Agency and Supplier each acknowledge that performance of this Contract
        may result in Work Product. The Parties shall document all Work Product specifications and
        such specifications shall be made an incorporated Exhibit to this Contract. Supplier agrees
        that it shall promptly and fully disclose to the Agency or the Authorized User any and all Work
        Product generated, conceived, reduced to practice or learned by Supplier or any of its
        employees, either solely or jointly with others, during the term or performance of this Contract,
        which in any way relates to the business of the State, Agency, or any Authorized User.
        Supplier further agrees that neither Supplier nor any of Supplier's employees, contractors,
        agents or Subcontractors, nor any party claiming through Supplier or Supplier's employees,
        shall, other than in the performance of this Contract, make use of or disclose to others any
        proprietary information relating to the Work Product. All Services performed hereunder shall
        include delivery of all Work Product source code, object code, executables, and
        documentation. Supplier shall at no time deny access to the Work Product, regardless of form,
        to the Agency or the Authorized User. Supplier agrees that it shall require all Subcontractors to
        promptly and fully disclose to the ordering Authorized User any and all Work Product
        generated, conceived, reduced to practice or learned by Subcontractor or any of its
        employees, either solely or jointly with others, during the term of this Contract, which in any
        way relates to the business of the Authorized User.




Contract VA-130620-CAI
  3.    Ownership of Work Product. Supplier agrees that, whether or not the Services are
        considered “works made for hire” or an employment to invent, all Work Product discovered,
        created or developed under this Contract shall be and shall remain the sole and exclusive
        property of the State of Georgia and its assigns or the Authorized User and its assigns.
        Except as specifically set forth in writing and signed by both Agency and Supplier, or
        Authorized User and Supplier, Supplier agrees that the State of Georgia or the Authorized
        User shall have all rights with respect to any Work Product discovered, created or developed
        under this Contract by Supplier or any Subcontractor without regard to the origin of the Work
        Product.

        If and to the extent that Supplier or any Subcontractor may, under applicable law, be entitled to
        claim any ownership interest in the Work Product, Supplier and/or any of Supplier’s
        Subcontractors hereby irrevocably transfers, grants, conveys, assigns and relinquishes
        exclusively to the State of Georgia or the Authorized User any and all right, title and interest it
        now has or may hereafter acquire in and to the Work Product under patent, copyright, trade
        secret and trademark law in perpetuity or for the longest period otherwise permitted by law. If
        any moral rights are created, Supplier and/or any of Supplier’s Subcontractors waives such
        rights in the Work Product. The Supplier agrees and will require all Subcontractors to agree
        that neither Supplier, Subcontractor, Subcontractor’s employees, nor any party claiming
        through Supplier, Subcontractor or Subcontractor’s employees, shall, under any applicable law,
        be entitled to claim any ownership interest in the Work Product and Subcontractor or
        Subcontractor’s employee(s) (as applicable) will irrevocably transfer, grant, convey, assign,
        and relinquish exclusively to the State of Georgia or the Authorized User any and all right, title,
        and interest it now has or may hereafter acquire in and to the Work product under patent,
        copyright, trade secret, and trademark law in perpetuity or for the longest period otherwise
        permitted by law. Supplier and/or any of Supplier’s Subcontractors further agrees as to the
        Work Product to assist the State or the Authorized User in every reasonable way to obtain
        and, from time to time, enforce patents, copyrights, and other rights and protection, and in
        protecting trade secrets, with respect to such Work Product, and to that end, Supplier and its
        employees and Subcontractors shall execute all documents for use in applying for and
        obtaining such patents, copyrights, and other rights and protection with respect to such Work
        Product, as the State or the Authorized User may reasonably request, together with any
        assignments thereof to the State or the Authorized User or entities designated by the State or
        the Authorized User.        Supplier agrees that it shall require its Subcontractors and
        Subcontractors’ employees, as to the Work Product to assist the State or the Authorized User
        in every reasonable way to obtain and, from time to time, enforce patents, copyrights, and
        other rights and protection, and in protecting trade secrets, with respect to such Work Product,
        and to that end, Supplier and its employees and Subcontractors shall execute all documents
        for use in applying for and obtaining such patents, copyrights, and other rights and protection
        with respect to such Work Product, as the State, Agency, or the Authorized User may
        reasonably request, together with any assignments thereof to the State or the Authorized User
        or entities designated by the State or the Authorized User. The Supplier’s, it’s employees and
        it’s Subcontractor’s obligations to assist the Agency and/or Authorized Users in obtaining and
        enforcing such rights shall continue beyond the termination of this Contract.
        The Supplier agrees and will require all Subcontractors to agree that neither Supplier,
        Subcontractor, Subcontractor’s employees, nor any party claiming through Supplier,
        Subcontractor or Subcontractor’s employees, shall, other than in the performance of this
        Contract, make use of or disclose to others any proprietary information relating to the Work
        Product.
        All Services performed hereunder by Subcontractors for User Agencies shall include delivery of all
        source and object code and all executables and documentation. The Supplier agrees that it
        shall require all Subcontractors, to provide the ordering Authorized User a copy of the most
        recent source code upon completion of the SOW or as specified as a deliverable in the SOW.



Contract VA-130620-CAI
4.        Ownership of Intellectual Property. Supplier represents and warrants that it is the sole and
          exclusive owner, or has the right to use, all of Supplier’s deliverables, measurement and
          benchmarking tools, templates, methodologies, questionnaires, Supplier-proprietary research
          and copyrighted material and Supplier data (collectively, “Supplier’s Intellectual Property”) that
          are used in the course of Supplier’s role in performing Services, provided that Supplier’s
          Intellectual Property was owned or licensed by Supplier prior to the effective date of this
          Contract or was developed, licensed, or obtained at Supplier’s expense.

          Supplier and Supplier’s Subcontractors may, in the course of executing a SOW discover,
          create, or develop Work Product. All Work Product discovered, created or developed under
          any SOW issued hereunder shall be and remain the sole property of the State and/or any
          Authorized User and its assigns. Except as specifically set forth in writing and signed by both
          the Authorized User and Supplier, Supplier and Supplier’s Subcontractors agree that the
          Authorized User shall have all rights with respect to any Work Product discovered, created or
          developed under this Contract without regard to the origin of the Work Product.

          The Supplier and Supplier’s Subcontractors hereby agree that, notwithstanding anything else
          in this Contract, in the event of any breach of this Contract by Agency or any Authorized User,
          the Supplier’s and Supplier’s Subcontractors’ remedy shall not include any right to rescind,
          otherwise revoke, or invalidate the provisions of this Section. Similarly, no termination of the
          Contract by Agency, or a termination of any SOW by an Authorized User, shall have the effect
          of rescinding the provisions of this Section.

          With the exception of the foregoing, Supplier shall retain sole and exclusive ownership of
          Supplier’s Intellectual Property.

          Contractor shall and Contractor shall require entities and individuals who will be providing
          services to User Agencies to execute any documents required by the User Agency regarding
          ownership of intellectual property.

 5.       Pre-existing Work. If and to the extent that any pre-existing rights are embodied or reflected
          in the Service Deliverables, Supplier and any of its Subcontractors hereby grants to the State
          or the Authorized User an irrevocable, perpetual, non-exclusive, worldwide, royalty-free right
          and license to (i) use, modify, transmit, execute, reproduce, display, perform, distribute copies
          of and prepare derivative works based upon such pre-existing rights and any derivative works
          thereof, and (ii) authorize others to do any or all of the foregoing. It is expressly understood
          that “perpetual” license rights shall commence upon delivery of the Service Deliverables and
          shall exist in perpetuity unless otherwise terminated in accordance with the applicable
          provisions of the Contract.

6.        Return of Materials. Upon termination of this Contract, Supplier shall immediately return to
          Agency or the appropriate Authorized User all copies, in whatever form, of any and all
          Confidential Information, Work Product and other properties provided by Agency or such
          Authorized User, which are in Supplier's possession, custody or control.

     7.   Exclusive and Non-Exclusive Rights. The Statewide Contract with regards to IT staff
          augmentation services is exclusive. The Statewide Contract with regards to all other services,
          including IT Statement of Work (SOW) services, is not exclusive, and the Agency reserves the
          right to select other contractors to provide services similar to those Services described in the
          Statewide Contract during the term of the Statewide Contract.

          With regards to all services within the scope of this Statewide Contract, including but not
          limited to IT staff augmentation services and IT Statement of Work (SOW), User Agencies
          may obtain similar services from other contractors upon prior approval of the Agency, which
          approval shall be made at the sole discretion of the Agency when it is deemed to be in the
          best interests of the State, and shall be conclusive.
Contract VA-130620-CAI
8.      No Minimums Guaranteed. The Statewide Contract does not guarantee any minimum level
        of purchases or use of Services.

9.      Nature of Services and Engagement. Supplier is an independent contractor engaged to
        provide IT staff augmentation services and IT Statement of Work (SOW) services, including but
        not limited to management of the staff augmentation system and management of the
        Subcontractor base.

10.     Performance of Services. Supplier shall provide personnel qualified to perform the Services
        required by any SOW issued hereunder. Supplier shall take such steps as may be necessary to
        ensure that all Supplier personnel performing Services under this Contract are competent and
        knowledgeable of the contractual arrangements and the applicable orders and SOWs between
        Authorized User and Supplier. Supplier shall be solely responsible for the conduct of its
        employees, agents, and Subcontractors, including all acts and omissions of such employees,
        agents, and Subcontractors, and shall ensure that such employees and Subcontractors comply
        with the appropriate Authorized User’s site security, information security and personnel conduct
        rules, as well as applicable federal, state and local laws, including export regulations. Authorized
        User reserves the right to require immediate removal from such Authorized User’s premises of
        any employee, Subcontractor or agent of Supplier whom such Authorized User believes has
        failed to comply or whose conduct or behavior is unacceptable or unprofessional or results in a
        security or safety breach. If any individual provided by Supplier fails to perform at an acceptable
        level of achievement of Requirements within a reasonable length of time, not exceed ten (10)
        business days, such Authorized User shall have the right to request that Supplier immediately
        remove such individual and replace such individual with a more qualified individual.

        A SOW may designate certain of Subcontractor’s personnel as Key Personnel or Project
        Managers. Supplier and/or Subcontractor’s obligations with respect to Key Personnel and Project
        Managers shall be described in the applicable SOW. Failure of Supplier or Subcontractor to
        perform in accordance with such obligations may be deemed a default of this Contract or of the
        applicable SOW.


 11.     Unencumbered Personnel. All persons assigned by the Contractor to perform services
         for/to the State under this Contract, whether they are employees, agents, Subcontractors, or
         principals of the Contractor, shall not be subject to any employment contract or restrictive
         covenant provisions which would preclude those persons for performing the same or similar
         services for the State after the termination of this Contract, either as a State employee, an
         independent supplier, or an employee, agent, Subcontractor or principal of another supplier
         with the State. If the Contractor provides the State with the services of any person subject to
         a restrictive covenant or contractual provision in violation of this provision, any such
         restrictive covenant or contractual provision will be void and unenforceable, and the
         Contractor will pay the State and any person involved all of its expenses, including attorneys
         fees, caused by attempts to enforce such provisions.

 12.    Authorized Users Responsibilities. Unless otherwise agreed in writing in the SOW, the
        Authorized User will provide, as required, access to project documentation and to any technical
        manuals and references during the normal performance of duties. If work is to be performed by
        Supplier at Authorized User’s location, Authorized User shall also provide proper working
        facilities and consumable supplies commensurate with the task(s) to be performed.

  13.   Change Orders. All changes to the Services to be provided pursuant to any given SOW must
        be described in a written change request which includes any appropriate adjustments to the
        SOW. Either Party to an SOW may issue a change request that will be subject to written
       approval of the other Party before it becomes part of this Contract. In no event shall any SOW or
       any modification thereto require the Supplier or any of Supplier’s Subcontractors to perform any
       work beyond the scope of this Contract.

14.   Acceptance.


      Hourly: Invoices for hourly work shall be subject to review and approval by the assigned User
      Agency representative. Acceptance of hourly work is not deliverable-based, but rather based on
      hours-worked.

      Scope of Work/ Project Based Work: Service(s) shall be deemed accepted when the
      Authorized User determines that such Service(s) meets the Requirements set forth in the
      applicable order or SOW. If applicable, Supplier shall be responsible for ensuring that any
      individual deliverable functions properly with any other related deliverable provided pursuant to the
      same SOW. Should a previously accepted deliverable require further modification in order to work
      properly with any other related deliverable, Supplier shall be responsible for all costs associated
      with such modification.
      Authorized User shall commence acceptance testing within ten (10) business days, or within such
      other period as set forth in the applicable SOW, after receipt of the Service. Acceptance testing
      will be no longer than thirty (30) days, or such longer period as may be agreed in writing between
      Authorized User and Supplier, for each deliverable. Supplier agrees to provide to the Authorized
      User such assistance and advice as the Authorized User may reasonably require, at no additional
      cost, during such Acceptance testing. Authorized User shall provide to Supplier written notice of
      Acceptance upon completion of installation and successful acceptance testing. Should Authorized
      User fail to provide Supplier written notice of successful or unsuccessful Acceptance testing within
      five (5) business days following the acceptance testing period, the Service shall be deemed
      accepted.

      Cure Period: Supplier shall correct any non-conformities identified hereunder and shall thereafter
      re-submit such previously non-conforming Service or deliverable for re-testing within seven (7)
      business days of the appropriate Authorized User’s written notice of non-conformance, or as
      otherwise agreed between such Authorized User and Supplier. In the event that Supplier fails to
      deliver a Service or Deliverable which meets the requirements, the Authorized User may, in its
      sole discretion: (i) reject the Service or deliverable in its entirety and recover amounts previously
      paid hereunder for Services or deliverables that are identified and specified and mutually agreed
      upon in the SOW as having interdependencies with the non-conforming Service or Deliverable;
      (ii) issue a “partial Acceptance” of the Service or deliverable with an equitable adjustment in the
      price to account for such deficiency; or (iii) conditionally accept the applicable Service or
      deliverable while reserving its right to revoke Acceptance if timely correction is not forthcoming.
      Failure of a Service or a deliverable to meet, in all material respects, the specifications and
      performance standards after the second set of acceptance tests may constitute cause to terminate
      the SOW for services provided as a Subcontractor service, or constitute a default by the supplier
      for services provided solely by Supplier. Notwithstanding the foregoing, Agency or the Authorized
      User shall be entitled to pursue any other remedies that are available to it under this Contract and
      at law or in equity.

      For services provided under a SOW, if the Authorized User rejects the Service or deliverable in its
      entirety, the Authorized User may seek to recover amounts previously paid to Supplier for such
      Service or deliverable.

15. Training and Documentation. Any training or documentation necessary for Agency and/or the
    Authorized User to have full benefit of the Services shall be deemed included in the scope of this
    Contract unless expressly excluded.
16.   Warranty Period. Ninety (90) days from Acceptance of the deliverable, or such longer period as
      may be agreed to in the applicable SOW.

17.   Policies and Procedures Guide. Within sixty (60) days of the execution date of the Contract or
      such period mutually agreed to by the parties, Supplier will provide Agency will a policy and
      procedures guide that describes how the Supplier and Agency will work together and how services
      are to be delivered. The guide will provide process diagram details, working activities, interface
      points with Agency and Supplier deliverables. Updated versions of the guide will be provided by
      Supplier to Agency and all Authorized Users every 6 months during the terms of the Contract or
      such time as mutually agreed to by the parties. Policies and Procedure Guides shall be subject to
      Agency review and approval.

18.    State Security. Agency requires that a criminal background investigation be made of any and
       all Contractor personnel utilized to provide Services to the State. Contractor represents and
       warrants that Contractor shall refrain from assigning personnel to any task under this Statewide
       Contract if such investigation reveals a disregard for the law or other background that indicates
       an unacceptable security risk as determined by the State. The Contractor’s employees, agents
       and Subcontractors may be granted access to state computers, hardware, software, programs
       and/or information technology infrastructure or operations to the extent necessary to carry out
       the Contractor's responsibilities under the Statewide Contract. Such access may be terminated
       at the sole discretion of the State. The Contractor shall provide immediate notice to Agency of
       any employees, agents and/or Subcontractors suspected of abusing or misusing such access
       privilege. The Contractor represents and warrants that Contractor shall provide notice to Agency
       of the changed status of any employee, agent or Subcontractor granted access to state
       computers, hardware, software, programs and/or information technology infrastructure or
       operations, including, but not limited to, termination or change of the position or contract
       relationship.

      All IT products and services delivered as part of this Contract must conform to the State IT
      Policies, Standards, and Procedures, including but limited to those which may be found at
      https://gta.georgia.gov/psg/ or a successor URL(s), as are pertinent to Supplier's operation and
      provision of Services. Supplier further agrees to comply with all provisions of the relevant
      Authorized User’s then-current security procedures as are pertinent to Supplier’s operation and
      the provision of Services and which have been supplied to Supplier by such Authorized User.
      Supplier shall also comply with all applicable federal, state and local laws and regulations. For
      any individual Authorized User location, security procedures may include but not be limited to:
      background checks, records verification, photographing, and fingerprinting of Supplier’s
      employees or agents. Supplier and its Subcontractors may, at any time, be required to execute
      and complete, for each individual Supplier or Subcontractor employee or agent, additional forms
      which may include non-disclosure agreements to be signed by Supplier’s employees or agents
      acknowledging that all Authorized User information with which such employees and agents come
      into contact while at the Authorized User site is confidential and proprietary. Any unauthorized
      release of proprietary or personal information maintained or provided by the State or an Authorized
      User by the Supplier or an employee, Subcontractor, Subcontractor employee, or agent of
      Supplier shall constitute a breach of its obligations under this Section and the Contract.

      Supplier shall immediately notify Agency, GTA, and Authorized User, if applicable, of any breach
      of Personal Information, and/or other personal identifying information, such as insurance data or
      date of birth, provided by Agency, GTA, or Authorized User to Supplier. Supplier shall provide
      GTA the opportunity to participate in the investigation of the Breach and to exercise control over
      reporting the unauthorized disclosure, to the extent permitted by law.
      Supplier shall indemnify, defend, and hold the State of Georgia, Agency, GTA, and the Authorized
      User, their officers, directors, employees and agents harmless from and against any and all fines,
      penalties (whether criminal or civil), judgments, damages and assessments, including reasonable
      expenses, including but not limited to legal costs suffered by, accrued against, or charged to or
      recoverable from the State of Georgia, Agency, GTA, the Authorized User, their officers, directors,
      agents or employees, on account of the failure of Supplier to perform its obligations pursuant this
      Section. This shall include, but not be limited to costs related to notification and credit monitoring
      and repair services, even if the provision of such services are not required by law. Contractor’s
      indemnification obligations shall survive expiration or termination of this Contract.


E.     CONTRACT DATA
       The following requirements pertain to all data required to be maintained by Contractor in its
       performance of the Contract (“Contract Data”).

          1. Correcting Errors and Inaccuracies. At Supplier’s expense, Supplier shall promptly
             correct any errors or inaccuracies in the Contract Data that are caused by Supplier or
             Supplier’s Subcontractors.

          2. Secure Retention of Contract Data. During the term of any agreement between
             Agency and the Supplier (including during any period of transition assistance) Supplier
             shall maintain a copy of all Contract Data and shall make secure back-ups of the
             Contract Data on a regular basis.

              If, due to an act or omission of Supplier, any Contract Data is corrupted, lost or
              sufficiently degraded as to be unusable, the Supplier will, at its sole cost and expense, as
              soon as reasonably practicable and so far as t is reasonably capable, carry out such
              remedial action as is required to restore the Contract Data as Agency may reasonably
              require.

          3. Return of Agency Data. At any time during the term of the Contract, at Agency’s
             request, Supplier shall provide Agency with a copy of the Contract Data in the format
             requested by Agency. Upon termination or expiration of the Contract the Supplier must
             return all Contract Data to Agency or to Agency’s nominated agent in the format
             requested by Agency. The Supplier will provide reasonable assistance to Agency or to
             Agency’s nominated agent in order to transition the responsibilities with respect to the use
             of and maintenance of the Contract Data back to Agency or to Agency’s nominated agent
             as required.


F.    COMPENSATION

 1.      Pricing and Payment. The Contractor will be paid for Services provided pursuant to the
         Statewide Contract in accordance with the RFX and final pricing documents as incorporated
         into the Statewide Contract Form and the terms of the Statewide Contract. Unless clearly
         stated otherwise in the Statewide Contract, all prices are firm and fixed and are not subject to
         variation. Prices include, but are not limited to freight, insurance, fuel surcharges and customs
         duties. User Agencies are solely and individually financially responsible for their respective
         purchases. The Agency shall not be responsible for payment of any amounts owed by other
         User Agencies. The Contractor shall not be compensated or reimbursed for travel, meals,
         or lodging unless otherwise specified. In instances where travel by Contingent Worker is
         necessary and preapproved by the Authorized User, travel shall be reimbursed by the State
         according to and at the rates specified in the State's travel policies.
2.   Billings. If applicable, and unless the RFX provides otherwise, the Contractor shall submit,
     on a regular basis, an invoice for the Services supplied to the User Agencies under the
     Statewide Contract at the billing address specified in the Purchase Instrument or Statewide
     Contract. The invoice shall comply with all applicable rules concerning payment of such
     claims. The User Agencies shall pay all approved invoices in arrears and in accordance with
     applicable provisions of State law. A payment by the State shall not prejudice the State's right
     to object to or question any payment, invoice, or matter in relation thereto. A payment by the
     State shall not be construed as acceptance of any part of the work or service provided or as
     approval of any amount Invoiced.

     Unless otherwise agreed in writing by the Agency and the Contractor, the Contractor shall not
     be entitled to receive any other payment or compensation from the User Agencies for
     Services provided by or on behalf of the Contractor under the Statewide Contract. The
     Contractor shall be solely responsible for paying all costs, expenses and charges it incurs in
     connection with its performance under the Statewide Contract.

3.   Delay of Payment Due to Contractor’s Failure. If the User Agencies in good faith
     determine that the Contractor has failed to perform or deliver Services as required by the
     Statewide Contract, the Contractor shall not be entitled to any compensation under the
     Statewide Contract until such Service is performed or delivered. In this event, the User
     Agencies may withhold that portion of the Contractor’s compensation which represents
     payment for Services that were not performed or delivered. To the extent that the
     Contractor’s failure to perform or deliver in a timely manner causes the User Agencies to incur
     costs, the User Agencies may deduct the amount of such incurred costs from any amounts
     payable to Contractor. The User Agencies’ authority to deduct such incurred costs shall not in
     any way affect the Agency’s sole authority to terminate the Statewide Contract.

4.   Set-Off Against Sums Owed by the Contractor. In the event that the Contractor owes the
     User Agency any sum or the User Agency must obtain substitute performance, the User
     Agency may set off the sum owed against any sum owed by the User Agency to the
     Contractor.

5.   Service Level Agreement Credits. Supplier agrees to identify and calculate all credits due
     for outages, performance failures or failure to meet any service level. All service levels will be
     computed on a quarterly basis. Supplier will ensure that all credits due Agency are provided
     automatically without requiring Agency to submit a claim or request, and are clearly identified
     on the credit note to which they are posted (including specifically identifying on the credit note
     the outage to which the service credit applies.). Service credits will be issued no later than
     sixty (60) days after such outage or failure to meet such service level occurs. The Service
     Level Agreements will be reviewed monthly by Agency and the Supplier to identify any issues
     that may need immediate attention and may be reviewed again during the quarterly meetings
     between AGENCY and the Supplier. Supplier will be allowed a sixty (60) day grace period
     during the implementation phase of the contract to ramp up services, without scoring on any of
     the performance metrics in the Service Level Agreements (SLAs). Supplier will begin
     measuring the service levels immediately after completion of implementation and migration,
     beginning with the next calendar quarter, or sixty (60) days thereafter, whichever is longer.

6.   Affordable Care Act

        a. Contractor's Representations as to Status of Contractor's Employees. Pursuant
           to the Contract, Contractor makes certain of its or its Subcontractor’s employees
           available to provide services to User Agencies ("Contractor’s Employees"). Contractor
           represents and warrants that Contractor’s Employees are and at all times shall remain
           its common law employees. Contractor further acknowledges and agrees that,
                throughout the term of the Contract, Contractor or its Subcontractor retains the right to
                direct and control Contractor’s Employees.

            b. No Participation in User Agency's Benefit Plans. Contractor acknowledges and
               agrees that Contractor’s Employees are not entitled to participate in any of the benefit
               plans or programs sponsored by any User Agency, the State of Georgia, or Agency.

            c. ACA-Compliant Coverage for Contractor’s Employees. For each of Contractor’s
               Employees who provide services to a User Agency for an average of thirty (30) or
               more hours per week [as determined pursuant to 26 U.S. Code § 4980H (the "Code")
               and the rules, regulations and other official guidance thereunder], Contractor
               represents and warrants that it offers health care coverage that (a) provides minimum
               value, (b) is affordable and (c) would otherwise satisfy the requirements of the
               employer responsibility provisions under the Code if it were provided by the User
               Agency or its affiliates (an "ACA-Compliant Plan"). Contractor further represents and
               warrants that Contractor’s Employees who are covered under the ACA-Compliant Plan
               are permitted to purchase such coverage under such plan for each child of
               Contractor’s Employees through the end of the month in which the child turns age 26.
               Contractor represents and warrants that it will comply with the reporting requirements
               of 26 US Code § 6055 and 26 US Code § 6056 with respect to the ACA-Compliant
               Plan and Contractor’s Employees.

      Contractor further acknowledges that the fees a User Agency pays to Contractor include an
      additional fee attributable to those individuals who perform services for the User Agency and are
      covered under the ACA-Compliant Plan. This additional fee shall be $_____ per Contractor’s
      Employee covered under the ACA-Compliant Plan, and shall be designated "ACA Compliance
      Charge" (or similar). The ACA Compliance Charge may appear as an aggregate total in the
      invoice. Each of Contractor's invoices to a User Agency shall identify the number of Contractor’s
      Employees who provided services to the User Agency during any portion of the invoice period,
      and separately identify the number of Contractor’s Employees covered by the ACA-Compliant
      Plan, if different, for any portion or all of the invoice period. The invoice shall not designate
      Contractor’s Employees subject to the ACA Compliance Charge by name. An invoice that does
      not reflect an additional fee as an ACA Compliance Charge shall constitute a representation that
      none of Contractor’s Employees were covered under the ACA-Compliant Plan during the invoice
      period. If this Amendment is adopted after the effective date that any of Contractor’s Employees
      were covered under the ACA-Compliant Plan, invoices previously submitted to the User Agency
      for services provided by such Contractor’s Employees shall be corrected to reflect the ACA
      Compliance Charges in arrears in accordance with the intention of the parties for such period.
      Corrected invoices shall be submitted to the User Agency within forty-five (45) days following the
      date this amendment is executed.


E.    TERMINATION

 1.     Immediate Termination. Pursuant to O.C.G.A. Section 50-5-64, any purchase made
        pursuant to this Statewide Contract will terminate immediately and absolutely if the User
        Agency determines that adequate funds are not appropriated or granted or funds are de-
        appropriated such that the User Agency cannot fulfill its obligations under the Statewide
        Contract, which determination is at the User Agency’s sole discretion and shall be conclusive.
        Further, the Agency may terminate the Statewide Contract for any one or more of the
        following reasons effective immediately without advance notice:
      a. In the event the Contractor is required to be certified or licensed as a condition
         precedent to providing the Services, the revocation or loss of such license or certification
         may result in immediate termination of the Statewide Contract effective as of the date on
         which the license or certification is no longer in effect;

      b. The Agency determines that the actions, or failure to act, of the Contractor, its agents,
         employees or Subcontractors have caused, or reasonably could cause, life, health or
         safety to be jeopardized;

      c. The Contractor fails to comply with confidentiality laws or provisions; and/or

      d. The Contractor furnished any statement, representation or certification in connection
         with the Statewide Contract or the bidding process which is materially false, deceptive,
         incorrect or incomplete.

2.   Termination for Cause. The occurrence of any one or more of the following events shall
     constitute cause for the Agency to declare the Contractor in default of its obligations under the
     Statewide Contract:

      a. The Contractor fails to deliver or has delivered nonconforming services or fails to
         perform, to the Agency’s satisfaction, any material requirement of the Statewide Contract
         or is in violation of a material provision of the Statewide Contract, including, but without
         limitation, the express warranties made by the Contractor;

      b. The Agency determines that satisfactory performance of the Statewide Contract is
         substantially endangered or that a default is likely to occur;

      c. The Contractor fails to make substantial and timely progress toward performance of the
         Statewide Contract;

      d. The Contractor becomes subject to any bankruptcy or insolvency proceeding under
         federal or state law to the extent allowed by applicable federal or state law including
         bankruptcy laws; the Contractor terminates or suspends its business; or the Agency
         reasonably believes that the Contractor has become insolvent or unable to pay its
         obligations as they accrue consistent with applicable federal or state law;

      e. The Contractor has failed to comply with applicable federal, state and local laws, rules,
         ordinances, regulations and orders when performing within the scope of the Statewide
         Contract;

      f.   The Contractor has engaged in conduct that has or may expose the Agency or the State
           to liability, as determined in the Agency’s sole discretion; or

      g. The Contractor has infringed any patent, trademark, copyright, trade dress or any other
         intellectual property rights of the Agency, the State, or a third party.

3.   Notice of Default. If there is a default event caused by the Contractor, the Agency shall
     provide written notice to the Contractor requesting that the breach or noncompliance be
     remedied within the period of time specified in the Agency’s written notice to the Contractor. If
     the breach or noncompliance is not remedied within the period of time specified in the written
     notice, the Agency may:

      a. Immediately terminate the Statewide Contract without additional written notice; and/or
      b. Procure substitute services from another source and charge the difference between the
         Statewide Contract and the substitute contract to the defaulting Contractor; and/or,

      c. Enforce the terms and conditions of the Statewide Contract and seek any legal or
         equitable remedies.

4.   Termination Upon Notice. Following thirty (30) days’ written notice, the Agency may
      terminate the Statewide Contract in whole or in part without the payment of any penalty or
      incurring any further obligation to the Contractor. Following termination upon notice, the
      Contractor shall be entitled to compensation from the User Agencies, upon submission of
      invoices and proper proof of claim, for Services provided under the Statewide Contract to
      the User Agencies up to and including the date of termination. A User Agency may
      terminate an order or SOW, in whole or in part, upon not less than thirty (30) days prior
      written notice at any time for any reason.

5.   Termination Due to Change in Law. The Agency shall have the right to terminate this
      Statewide Contract without penalty by giving thirty (30) days’ written notice to the Contractor
      as a result of any of the following:

          a. The Agency’s authorization to operate is withdrawn or there is a material alteration in
             the programs administered by the Agency; and/or

          b. The Agency’s duties are substantially modified.

6.   Payment Limitation in Event of Termination. In the event of termination of the Statewide
     Contract for any reason by the Agency, the User Agencies shall pay only those amounts, if
     any, due and owing to the Contractor for the Services actually rendered up to the date
     specified in the notice of termination for which the User Agencies are obligated to pay
     pursuant to the Statewide Contract or Purchase Instrument. Payment will be made only upon
     submission of invoices and proper proof of the Contractor’s claim. This provision in no way
     limits the remedies available to the State under the Statewide Contract in the event of
     termination. The State shall not be liable for any costs incurred by the Contractor in its
     performance of the Statewide Contract, including, but not limited to, startup costs, overhead
     or other costs associated with the performance of the Statewide Contract.

7.    The Contractor’s Termination Duties. Upon receipt of notice of termination or upon
      request of the Agency, the Contractor shall:

      a. Cease work under the Statewide Contract and take all necessary or appropriate steps to
         limit disbursements and minimize costs, and furnish a report within thirty (30) days of the
         date of notice of termination, describing the status of all work under the Statewide
         Contract, including, without limitation, results accomplished, conclusions resulting
         therefrom, and any other matters the Agency may require;

      b. Immediately cease using and return to the State, any of the State’s personal property or
         materials, whether tangible or intangible, provided by the State to the Contractor;

      c. Comply with the State’s instructions for the timely transfer of any active files and work
         product produced by the Contractor under the Statewide Contract, which are the
         property of the State;

      d. Cooperate in good faith with the Agency, the User Agencies, and their employees,
         agents and contractors during the transition period between the notification of
         termination and the substitution of any replacement contractor; and
            e. Immediately return to the User Agencies any payments made by the User Agencies for
               Services that were not delivered or rendered by the Contractor.

F.        CONFIDENTIAL INFORMATION

     1.    Access to Confidential Data. The Contractor’s employees, agents and Subcontractors may
           have access to confidential data maintained by the State to the extent necessary to carry out
           the Contractor's responsibilities under the Statewide Contract. The Contractor shall presume
           that all information received pursuant to the Statewide Contract is confidential unless
           otherwise designated by the State. If it is reasonably likely the Contractor will have access to
           the State’s confidential information, then:

                a. The Contractor shall provide to the State a written description of the Contractor's
                   policies and procedures to safeguard confidential information;

                b. Policies of confidentiality shall address, as appropriate, information conveyed in
                   verbal, written, and electronic formats;

                c. The Contractor must designate one individual who shall remain the responsible
                   authority in charge of all data collected, used, or disseminated by the Contractor in
                   connection with the performance of the Statewide Contract; and

                d. The Contractor shall provide adequate supervision and training to its agents,
                   employees and Subcontractors to ensure compliance with the terms of the Statewide
                   Contract.

           The private or confidential data shall remain the property of the State at all times. Some
           Services performed for the Agency and/or User Agencies may require the Contractor to sign
           a nondisclosure agreement. Contractor understands and agrees that refusal or failure to sign
           such a nondisclosure agreement, if required, may result in termination of the Statewide
           Contract.

     2.    No Dissemination of Confidential Data. No confidential data collected, maintained, or used
           in the course of performance of the Statewide Contract shall be disseminated except as
           authorized by law and with the written consent of the State, either during the period of the
           Statewide Contract or thereafter. Any data supplied to or created by the Contractor shall be
           considered the property of the State. The Contractor must return any and all data collected,
           maintained, created or used in the course of the performance of the Statewide Contract, in
           whatever form it is maintained, promptly at the request of the State.

 3.        Subpoena. In the event that a subpoena or other legal process is served upon the Contractor
           for records containing confidential information, the Contractor shall promptly notify the State
           and cooperate with the State in any lawful effort to protect the confidential information.

 4.        Reporting of Unauthorized Disclosure. The Contractor shall immediately report to the
           State any unauthorized disclosure of confidential information.

 5.        Survives Termination. The Contractor’s confidentiality obligation under the Statewide
           Contract shall survive termination of the Statewide Contract.
G.    INDEMNIFICATION

 1.    Contractor's Indemnification Obligation. The Contractor agrees to indemnify and hold
       harmless the State and State officers, employees, agents, and volunteers (collectively,
       "Indemnified Parties") from any and all costs, expenses, losses, claims, damages, liabilities,
       settlements and judgments, including reasonable value of the time spent by the Attorney
       General’s Office, related to or arising from:

            a. Any breach of the Statewide Contract;

            b. Any negligent, intentional or wrongful act or omission of the Contractor or any
               employee, agent or Subcontractor utilized or employed by the Contractor;

            c. Any failure of Services to comply with applicable specifications, warranties, and
               certifications under the Statewide Contract;

            d. The negligence or fault of the Contractor in design, testing, development,
               manufacture, or otherwise with respect to the Services provided under the Statewide
               Contract;

            e. Claims, demands, or lawsuits that, with respect to the goods (if any) or any parts
               thereof, allege product liability, strict product liability, or any variation thereof;

            f.   The Contractor’s performance or attempted performance of the Statewide Contract,
                 including any employee, agent or Subcontractor utilized or employed by the
                 Contractor;

            g. Any failure by the Contractor to comply with the "Compliance with the Law" provision
               of the Statewide Contract;

            h. Any failure by the Contractor to make all reports, payments and withholdings
               required by federal and state law with respect to social security, employee income
               and other taxes, fees or costs required by the Contractor to conduct business in the
               State of Georgia or the United States;

            i.   Any infringement of any copyright, trademark, patent, trade dress, or other
                 intellectual property right; or

            j.   Any failure by the Contractor to adhere to the confidentiality provisions of the
                 Statewide Contract.

 2.    Duty to Reimburse State Tort Claims Fund. To the extent such damage or loss as covered
       by this indemnification is covered by the State of Georgia Tort Claims Fund ("the Fund"), the
       Contractor (and its insurers) agrees to reimburse the Fund. To the full extent permitted by the
       Constitution and the laws of the State and the terms of the Fund, the Contractor and its
       insurers waive any right of subrogation against the State, the Indemnified Parties, and the
       Fund and insurers participating thereunder, to the full extent of this indemnification.

 3.    Litigation and Settlements. The Contractor shall, at its own expense, be entitled to and
       shall have the duty to participate in the defense of any suit against the Indemnified Parties.
       No settlement or compromise of any claim, loss or damage entered into by the Indemnified
       Parties shall be binding upon Contractor unless approved in writing by Contractor. No
       settlement or compromise of any claim, loss or damage entered into by Contractor shall be
       binding upon the Indemnified Parties unless approved in writing by the Indemnified Parties.
     4.    Patent/Copyright Infringement Indemnification. Contractor shall, at its own expense, be
           entitled to and shall have the duty to participate in the defense of any suit instituted against
           the State and indemnify the State against any award of damages and costs made against the
           State by a final judgment of a court of last resort in such suit insofar as the same is based on
           any claim that any of the Services constitutes an infringement of any United States Letters
           Patent or copyright, provided the State gives the Contractor immediate notice in writing of the
           institution of such suit, permits Contractor to fully participate in the defense of the same, and
           gives Contractor all available information, assistance and authority to enable Contractor to do
           so. Subject to approval of the Attorney General of the State of Georgia, the Agency shall
           tender defense of any such action to Contractor upon request by Contractor. Contractor shall
           not be liable for any award of judgment against the State reached by compromise or
           settlement unless Contractor accepts the compromise or settlement. Contractor shall have
           the right to enter into negotiations for and the right to effect settlement or compromise of any
           such action, but no such settlement shall be binding upon the State unless approved by the
           State.

           In case any of the Services is in any suit held to constitute infringement and its use is
           enjoined, Contractor shall, at its option and expense:

               a. Procure for the State the right to continue using the Services;

               b. Replace or modify the same so that it becomes non-infringing; or

               c. Remove the same and cancel any future charges pertaining thereto.

           Contractor, however, shall have no liability to the State if any such patent, or copyright
           infringement or claim thereof is based upon or arises out of:

               a. Compliance with designs, plans or specifications furnished by or on behalf of the
                  Agency as to the Services;

               b. Use of the Services in combination with apparatus or devices not supplied by
                  Contractor;

               c. Use of the Services in a manner for which the same was neither designed nor
                  contemplated; or

               d. The claimed infringement of any patent or copyright in which the Agency or any
                  affiliate or subsidiary of the Agency has any direct interest by license or otherwise.

     5.    Survives Termination. The indemnification obligation of the Contractor shall survive
            termination of the Statewide Contract.

H.        INSURANCE

          Contractor shall provide all insurance as required by the RFX.

I.        BONDS

          The Contractor shall provide all required bonds in accordance with the terms of the RFX and as
          stated in the Statewide Contract Form.
J.    WARRANTIES

 1.    Construction of Warranties Expressed in the Contract with Warranties Implied by Law.
       All warranties made by the Contractor and/or Subcontractors in all provisions of the Statewide
       Contract and the Contractor’s Response, whether or not the Statewide Contract specifically
       denominates the Contractor’s and/or Subcontractors’ promise as a warranty or whether the
       warranty is created only by the Contractor’s affirmation or promise, or is created by a
       description of the Services to be provided, or by provision of samples to the State shall not be
       construed as limiting or negating any warranty provided by law, including without limitation,
       warranties which arise through course of dealing or usage of trade, the warranty of
       merchantability, and the warranty of fitness for a particular purpose. The warranties
       expressed in the Statewide Contract are intended to modify the warranties implied by law only
       to the extent that they expand the warranties applicable to the Services provided by the
       Contractor. The provisions of this section apply during the term of the Statewide Contract and
       any extensions or renewals thereof.

 2.    Supplier has the right to provide the Services, including Deliverables, without violating or
       infringing any law, rule, regulation, copyright, patent, trade secret or other proprietary right of
       any third party.

 3.    Supplier’s Viability. Supplier warrants that it has the financial capacity to perform and
       continue to perform to perform its obligations under this Contract; that Supplier has no
       constructive or actual knowledge of an actual or potential legal proceeding being brought
       against Supplier that could materially adversely affect performance of this Contract; and that
       entering into this Contract is not prohibited by any contract, or order by any court of competent
       jurisdiction.

 4.    Supplier’s Past Experience. Supplier warrants that the Services have been successfully
       performed for a non-related third- party without significant problems due to the Services or
       Supplier.

 5.    Performance. All Supplier Services and all Subcontractor Services shall be performed with
       care, skill and diligence, consistent with or above applicable professional standards currently
       recognized in its profession, and Supplier shall be responsible for the professional quality,
       technical accuracy, completeness and coordination of all plans, information, specifications,
       Deliverables and Services furnished under this Contract. The Services and Deliverables shall
       meet or exceed the Requirements and shall be performed in a professional manner. All
       services and any deliverables delivered by Contractor to the User Agencies shall be free from
       any defects in design, material, or workmanship. If any services or goods offered by the
       Contractor are found to be defective in material or workmanship, or do not conform to
       Contractor’s warranty, the User Agencies shall have the option of returning, repairing, or
       replacing the defective services or goods at Contractor’s expense. Payment for services and
       any goods shall not constitute acceptance. Acceptance by the User Agencies shall not relieve
       the Contractor of its warranty or any other obligation under the Statewide Contract.;

6.     Services pursuant to a particular Request for Proposal (“RFP”), quote, or Request for Quote
       (RFQ), and any associated Deliverables shall be fit for the particular purposes specified by
       Agency in the RFP and in this Contract and, if applicable, by the Authorized User requesting
       such quote or issuing such RFP or statement of work, and Supplier is possessed of superior
       knowledge with respect to the Services and Deliverables and is aware that all Authorized
       Users are relying on Supplier's skill and judgment in providing the Services and Deliverables;
7.    The Supplier warrants that the documentation which Supplier is required to provide under this
      Contract shall be sufficient in detail and content to allow a user, possessing sufficient technical
      knowledge, to understand fully the software or other Deliverables without reference to any
      other materials or information.

8.    Supplier agrees that it will commit its Subcontractor to using best efforts through quality
      assurance procedures to ensure that there are no computer viruses or undocumented features
      in any of the media or means used to deliver the Services. Supplier will commit that its
      Subcontractors has used the best available means to scan any media on which Deliverables
      are provided to the Authorized User.

9.    During the Warranty Period, Supplier warrants that the Deliverables do not contain any
      material errors and shall conform to the Requirements outlined in the SOW. Supplier shall
      correct all errors at no additional cost to any Authorized User. If Supplier is unable to make the
      Deliverable conform, in all material respects, to the SOW Requirements within ten (10) days,
      or a time period mutually agreed upon or specified in the SOW, following written notification by
      an Authorized User, Supplier shall, at such Authorized User’s request, accept return of such
      deliverable and any other related deliverable(s) from the same SOW rendered unusable, and
      return all monies paid by such Authorized User for the non-conforming deliverable and such
      other related deliverable(s) rendered unusable.

10.   Originality and Title to Concepts, Materials, and Goods Produced. Contractor represents
      and warrants that all the concepts, materials, goods and services produced, or provided to the
      State pursuant to the terms of the Statewide Contract shall be wholly original with the
      Contractor or that the Contractor has secured all applicable interests, rights, licenses, permits
      or other intellectual property rights in such concepts, materials and works. The Contractor
      represents and warrants that the concepts, materials, goods and services and the State’s use
      of same and the exercise by the State of the rights granted by the Statewide Contract shall not
      infringe upon any other work, other than material provided by the Statewide Contract to the
      Contractor to be used as a basis for such materials, or violate the rights of publicity or privacy
      of, or constitute a libel or slander against, any person, firm or corporation and that the
      concepts, materials and works will not infringe upon the copyright, trademark, trade name,
      trade dress patent, literary, dramatic, statutory, common law or any other rights of any person,
      firm or corporation or other entity. The Contractor represents and warrants that it is the owner
      of or otherwise has the right to use and distribute the goods and services contemplated by the
      Statewide Contract.

11.   Authority to Enter into Contract. The Contractor represents and warrants that it has full
      authority to enter into the Statewide Contract and that it has not granted and will not grant any
      right or interest to any person or entity that might derogate, encumber or interfere with the
      rights granted to the State.

12.   Obligations Owed to Third Parties. The Contractor represents and warrants that all
      obligations owed to third parties with respect to the activities contemplated to be undertaken
      by the Contractor pursuant to the Statewide Contract are or will be fully satisfied by the
      Contractor so that the State will not have any obligations with respect thereto.

13.   Title to Property. The Contractor represents and warrants that title to any property assigned,
      conveyed or licensed to the State is good and that transfer of title or license to the State is
      rightful and that all property shall be delivered free of any security interest or other lien or
      encumbrance. Title to any supplies, materials, or equipment shall remain in the Contractor
      until fully paid for by the User Agencies. Except as otherwise expressly authorized by the
        Agency, all materials produced by Contractor personnel in performance of Services, including
        but not limited to software, charts, graphs, diagrams, video tapes and other project
        documentation shall be deemed to be work made for hire and shall be the property of the
        State of Georgia.

 14.    Industry Standards. The Contractor represents and expressly warrants that all aspects of
        the Services provided or used by it shall at a minimum conform to the standards in the
        Contractor’s industry. This requirement shall be in addition to any express warranties,
        representations, and specifications included in the Statewide Contract, which shall take
        precedence.

 15.    Contractor's Personnel and Staffing. Contractor warrants that all persons assigned to
        perform Services under this Statewide Contract are either lawful employees of Contractor or
        lawful employees of a Subcontractor authorized by the Agency as specified in the RFX. All
        persons assigned to perform Services under this Statewide Contract shall be qualified to
        perform such Services. Personnel assigned by Contractor shall have all professional licenses
        required to perform the Services.

 16.    Independent Contractor. Contractor represents and warrants that it is an independent
        contractor for purposes of federal, state and local employment taxes and agrees that neither
        Agency nor any Authorized User is responsible to collect or withhold any federal, state or local
        employment taxes, including, but not limited to, income tax withholding and social security
        contributions, for Contractor. Any and all taxes, interest, or penalties (including but not limited
        to any federal, state, or local withholding or employment taxes, and any penalties related to
        health care or employee benefits laws) that are imposed, assessed, or levied as a result of this
        Contract or Services performed pursuant to this Contract shall be paid or withheld by
        Contractor or, if assessed against and paid by Agency or any Authorized User, shall be
        reimbursed by Contractor upon demand by Agency or such Authorized User.

 17.    Use of State Vehicles. Contractor warrants that no State vehicles will be used by Contractor
        or Subcontractors for the performance of Services under this Statewide Contract. Contractor
        shall be responsible for providing transportation necessary to perform all Services.

K.     PRODUCT RECALL

       If this Statewide Contract includes the provision of goods and in the event that any of the goods
       are found by the Contractor, the State, any governmental agency, or court having jurisdiction to
       contain a defect, serious quality or performance deficiency, or not to be in compliance with any
       standard or requirement so as to require or make advisable that such goods be reworked or
       recalled, the Contractor will promptly communicate all relevant facts to the Agency and
       undertake all corrective actions, including those required to meet all obligations imposed by
       laws, regulations, or orders, and shall file all necessary papers, corrective action programs, and
       other related documents, provided that nothing contained in this section shall preclude the
       Agency from taking such action as may be required of it under any such law or regulation. The
       Contractor shall perform all necessary repairs or modifications at its sole expense except to any
       extent that the Contractor and the State shall agree to the performance of such repairs by the
       State upon mutually acceptable terms.

L.     CONTRACT ADMINISTRATION

 1.     Order of Preference. In the case of any inconsistency or conflict among the specific
        provisions of the Statewide Contract Terms and Conditions (including any amendments
     accepted by both the Agency and the Contractor attached hereto and the Awarded Item
     Schedule, if any), the RFX (including any subsequent addenda and written responses to
     bidders’ questions), and the Contractor’s Response, any inconsistency or conflict shall be
     resolved as follows:

        a.      First, by giving preference to the Statewide Contract Terms and Conditions.

        b.      Second, by giving preference to the specific provisions of the RFX.

        c.      Third, by giving preference to the specific provisions of the Contractor’s Response,
                except that objections or amendments by a Contractor that have not been explicitly
                accepted by the Agency in writing shall not be included in this Statewide Contract
                and shall be given no weight or consideration.

2.   Intent of References to Bid Documents. The references to the parties' obligations, which
     are contained in this document, are intended to supplement or clarify the obligations as stated
     in the RFX and the Contractor’s Response. The failure of the parties to make reference to the
     terms of the RFX or the Contractor’s Response in this document shall not be construed as
     creating a conflict and will not relieve the Contractor of the contractual obligations imposed by
     the terms of the RFX and the Contractor’s Response. The contractual obligations of the
     Agency cannot be implied from the Contractor’s Response.

3.   Compliance with the Law. The Contractor, its employees, agents, and Subcontractors shall
     comply with all applicable federal, state, and local laws, rules, ordinances, regulations and
     orders now or hereafter in effect when performing under the Statewide Contract, including
     without limitation, all laws applicable to the prevention of discrimination in employment and the
     use of targeted small businesses as Subcontractors or contractors. The Contractor, its
     employees, agents and Subcontractors shall also comply with all federal, state and local laws
     regarding business permits and licenses that may be required to carry out the work performed
     under the Statewide Contract. Contractor and Contractor's personnel shall also comply with
     all State, Agency, and User Agency policies and standards in effect during the performance of
     the Statewide Contract, including but not limited to the Agency and User Agencies' policies
     and standards relating to personnel conduct, security, safety, confidentiality, and ethics.
     Further, the provisions of O.C.G.A. Section 45-10-20 et seq. have not and must not be
     violated under the terms of this Statewide Contract. Contractor certifies that Contractor is
     not currently engaged in, and agrees for the duration of this Contract, including any
     renewals or extensions thereof, not to engage in, a boycott of Israel, as defined in
     O.C.G.A. § 50-5-85.

4.   Drug-free Workplace. The Contractor hereby certifies as follows:

        a.      Contractor will not engage in the unlawful manufacture, sale, distribution,
                dispensation, possession, or use of a controlled substance or marijuana during
                the performance of this Statewide Contract; and

        b.      If Contractor has more than one employee, including Contractor, Contractor shall
                provide for such employee(s) a drug-free workplace, in accordance with the
                Georgia Drug-free Workplace Act as provided in O.C.G.A. Section 50-24-1 et seq.,
                throughout the duration of this Statewide Contract; and

        c.      Contractor will secure from any Subcontractor hired to work on any job assigned
                under this Statewide Contract the following written certification: "As part of the
                subcontracting agreement with (Contractor's Name), (Subcontractor's Name)
                certifies to the contractor that a drug-free workplace will be provided for the
                Subcontractor's employees during the performance of this Contract pursuant to
                paragraph 7 of subsection (b) of Code Section 50-24-3."

     Contractor may be suspended, terminated, or debarred if it is determined that:

         a.     Contractor has made false certification here in above; or

         b.     Contractor has violated such certification by failure to carry out the requirements of
                O.C.G.A. Section 50-24-3(b).

5.   Amendments. The Statewide Contract may be amended in writing from time to time by
     mutual consent of the parties and upon approval by the Agency. All amendments to the
     Statewide Contract must be in writing and fully executed by duly authorized representatives of
     the Agency and the Contractor.

6.   Third Party Beneficiaries. There are no third-party beneficiaries to the Statewide Contract.
     The Statewide Contract is intended only to benefit the State and the Contractor.

7.   Choice of Law and Forum. The laws of the State of Georgia shall govern and determine all
     matters arising out of or in connection with this Statewide Contract without regard to the
     choice of law provisions of State law. In the event any proceeding of a quasi-judicial or
     judicial nature is commenced in connection with this Statewide Contract, such proceeding
     shall solely be brought in a court or other forum of competent jurisdiction within Fulton County,
     Georgia. This provision shall not be construed as waiving any immunity to suit or liability,
     including without limitation sovereign immunity, which may be available to the State.

8.   Parties' Duty to Provide Notice of Intent to Litigate and Right to Demand Mediation. In
     addition to any dispute resolution procedures otherwise required under this Statewide
     Contract or any informal negotiations which may occur between the State and the Contractor,
     no civil action with respect to any dispute, claim or controversy arising out of or relating to this
     Statewide Contract may be commenced without first giving fourteen (14) calendar days
     written notice to the State of the claim and the intent to initiate a civil action. At any time prior
     to the commencement of a civil action, either the State or the Contractor may elect to submit
     the matter for mediation. Either the State or the Contractor may exercise the right to submit
     the matter for mediation by providing the other party with a written demand for mediation
     setting forth the subject of the dispute. The parties will cooperate with one another in
     selecting a mediator and in scheduling the mediation proceedings. Venue for the mediation
     will be in Atlanta, Georgia; provided, however, that any or all mediation proceedings may be
     conducted by teleconference with the consent of the mediator. The parties covenant that they
     will participate in the mediation in good faith, and that they will share equally in its costs;
     provided, however, that the cost to the State shall not exceed five thousand dollars
     ($5,000.00).

     All offers, promises, conduct and statements, whether oral or written, made in the course of
     the mediation by any of the parties, their agents, employees, experts and attorneys, and by
     the mediator or employees of any mediation service, are inadmissible for any purpose
     (including but not limited to impeachment) in any litigation or other proceeding involving the
     parties, provided that evidence that is otherwise admissible or discoverable shall not be
     rendered inadmissible or non-discoverable as a result of its use in the mediation.
     Inadmissibility notwithstanding, all written documents shall nevertheless be subject to the
     Georgia Open Records Act, O.C.G.A. Section 50-18-70 et.seq.

     No party may commence a civil action with respect to the matters submitted to mediation until
     after the completion of the initial mediation session, forty-five (45) calendar days after the date
      of filing the written request for mediation with the mediator or mediation service, or sixty (60)
      calendar days after the delivery of the written demand for mediation, whichever occurs first.
      Mediation may continue after the commencement of a civil action, if the parties so desire.

9.    Assignment and Delegation. The Statewide Contract may not be assigned, transferred or
      conveyed in whole or in part without the prior written consent of the Agency. For the purpose
      of construing this clause, a transfer of a controlling interest in the Contractor shall be
      considered an assignment.

10.   Use of Third Parties. Except as may be expressly agreed to in writing by the Agency,
      Contractor shall not subcontract, assign, delegate or otherwise permit anyone other than
      Contractor or Contractor's personnel to perform any of Contractor's obligations under this
      Statewide Contract or any of the work subsequently assigned under this Statewide Contract.
      This provision shall not apply to contracts for employment between Contractor and its
      employees. The approval of Agency or Authorized User(s) to subcontract for work under this
      Statewide Contract shall not relieve Contractor in any way of its responsibility for performance
      of the work. No subcontract which Contractor enters into with respect to performance of
      obligations or work assigned under the Statewide Contract shall in any way relieve Contractor
      of any responsibility, obligation or liability under this Statewide Contract and for the acts and
      omissions of all Subcontractors, agents, and employees. All restrictions, obligations and
      responsibilities of the Contractor under the Statewide Contract shall also apply to the
      Subcontractors. Any contract with a Subcontractor must also preserve the rights of the
      Agency and Authorized Users. The Agency and Authorized Users shall have the right to
      request the removal of a Subcontractor from the Statewide Contract for good cause.

11.   Integration. The Statewide Contract represents the entire agreement between the parties.
      The parties shall not rely on any representation that may have been made which is not
      included in the Statewide Contract.

12.   Headings or Captions. The paragraph headings or captions used in the Statewide Contract
      are for identification purposes only and do not limit or construe the contents of the paragraphs.

13.   Not a Joint Venture. Nothing in the Statewide Contract shall be construed as creating or
      constituting the relationship of a partnership, joint venture, (or other association of any kind or
      agent and principal relationship) between the parties thereto. Each party shall be deemed to
      be an independent contractor contracting for the Services and acting toward the mutual
      benefits expected to be derived herefrom. Neither Contractor nor any of Contractor's agents,
      servants, employees, Subcontractors or contractors shall become or be deemed to become
      agents, servants, or employees of the State. Contractor shall therefore be responsible for
      compliance with all laws, rules and regulations involving its employees and any
      Subcontractors, including but not limited to employment of labor, hours of labor, health and
      safety, working conditions, workers' compensation insurance, and payment of wages.
      Contractor acknowledges that Contractor, or any of its agents, contractors, or Subcontractors,
      is and shall be the employer of Supplier personnel, and shall have sole responsibility to
      supervise, counsel, discipline, review, evaluate, set the pay rates of, provide (to the extent
      required by law) health care and other benefits for, and terminate the employment of Supplier
      personnel . Neither Agency nor an Authorized User shall have any such responsibilities for
      Supplier or Subcontractor personnel. Contractor has no authority to contract for Agency or
      any Authorized User or in any way to bind, to commit Agency or any Authorized User to any
      agreement of any kind, or to assume any liabilities of any nature in the name of or on behalf of
      Agency or any Authorized User. Under no circumstances shall Contractor, or any of its
      employees, hold itself out as or be considered an agent or an employee of Agency or any
      Authorized User. No party has the authority to enter into any contract or create an obligation
      or liability on behalf of, in the name of, or binding upon another party to the Statewide
      Contract.


14.   Joint and Several Liability. If the Contractor is a joint entity, consisting of more than one
      individual, partnership, corporation or other business organization, all such entities shall be
      jointly and severally liable for carrying out the activities and obligations of the Statewide
      Contract, and for any default of activities and obligations.

15.   Supersedes Former Contracts or Agreements. Unless otherwise specified in the
      Statewide Contract, this Statewide Contract supersedes all prior contracts or agreements
      between the Agency and the Contractor for the Services provided in connection with the
      Statewide Contract.

16.   Waiver. Except as specifically provided for in a waiver signed by duly authorized
      representatives of the Agency and the Contractor, failure by either party at any time to require
      performance by the other party or to claim a breach of any provision of the Statewide Contract
      shall not be construed as affecting any subsequent right to require performance or to claim a
      breach.

17.   Notice. Any and all notices, designations, consents, offers, acceptances or any other
      communication provided for herein shall be given in writing by registered or certified mail,
      return receipt requested, by receipted hand delivery, by Federal Express, courier or other
      similar and reliable carrier which shall be addressed to the person who signed the Statewide
      Contract on behalf of the party at the address identified in the Statewide Contract Form. Each
      such notice shall be deemed to have been provided:

         a.     At the time it is actually received; or,

         b.     Within one (1) day in the case of overnight hand delivery, courier or services such
                as Federal Express with guaranteed next day delivery; or,

         c.     Within five (5) days after it is deposited in the U.S. Mail in the case of registered
                U.S. Mail.

      From time to time, the parties may change the name and address of the person designated to
      receive notice. Such change of the designated person shall be in writing to the other party
      and as provided herein.

18.   Cumulative Rights. The various rights, powers, options, elections and remedies of any party
      provided in the Statewide Contract shall be construed as cumulative and not one of them is
      exclusive of the others or exclusive of any rights, remedies or priorities allowed either party by
      law, and shall in no way affect or impair the right of any party to pursue any other equitable or
      legal remedy to which any party may be entitled as long as any default remains in any way
      unremedied, unsatisfied or undischarged.

19.   Severability. If any provision of the Statewide Contract is determined by a court of competent
      jurisdiction to be invalid or unenforceable, such determination shall not affect the validity or
      enforceability of any other part or provision of the Statewide Contract. Further, if any provision
      of the Statewide Contract is determined to be unenforceable by virtue of its scope, but may be
      made enforceable by a limitation of the provision, the provision shall be deemed to be
      amended to the minimum extent necessary to render it enforceable under the applicable law.
      Any agreement of the Agency and the Contractor to amend, modify, eliminate, or otherwise
      change any part of this Statewide Contract shall not affect any other part of this Statewide
      Contract, and the remainder of this Statewide Contract shall continue to be of full force and
      effect.

20.   Time is of the Essence. Time is of the essence with respect to the performance of the terms
      of the Statewide Contract. Contractor shall ensure that all personnel providing Services to the
      State are responsive to the State’s requirements and requests in all respects.

21.   Authorization. The persons signing this Statewide Contract represent and warrant to the
      other parties that:

      a.      It has the right, power and authority to enter into and perform its obligations under the
              Statewide Contract; and

      b.      It has taken all requisite action (corporate, statutory or otherwise) to approve
              execution, delivery and performance of the Statewide Contract and the Statewide
              Contract constitutes a legal, valid and binding obligation upon itself in accordance
              with its terms.

22.   Successors in Interest. All the terms, provisions, and conditions of the Statewide Contract
      shall be binding upon and inure to the benefit of the parties hereto and their respective
      successors, assigns and legal representatives.

23.   Record Retention and Access. The Contractor shall maintain books, records and
      documents which sufficiently and properly document and calculate all charges billed to the
      State throughout the term of the Statewide Contract for a period of at least five (5) years
      following the date of final payment or completion of any required audit, whichever is later. The
      Contractor should maintain separate accounts and records for the Agency and the User
      Agencies. Records to be maintained include both financial records and service records. The
      Contractor shall permit the Auditor of the State of Georgia or any authorized representative of
      the State, and where federal funds are involved, the Comptroller General of the United States,
      or any other authorized representative of the United States government, to access and
      examine, audit, excerpt and transcribe any directly pertinent books, documents, papers,
      electronic or optically stored and created records or other records of the Contractor relating to
      orders, invoices or payments or any other documentation or materials pertaining to the
      Statewide Contract, wherever such records may be located during normal business hours.
      The Contractor shall not impose a charge for audit or examination of the Contractor’s books
      and records. If an audit discloses incorrect billings or improprieties, the State reserves the
      right to charge the Contractor for the cost of the audit and appropriate reimbursement.
      Evidence of criminal conduct will be turned over to the proper authorities.

24.   Solicitation. The Contractor warrants that no person or selling agency (except bona fide
      employees or selling agents maintained for the purpose of securing business) has been
      employed or retained to solicit and secure the Statewide Contract upon an agreement or
      understanding for commission, percentage, brokerage or contingency.

25.   Public Records. The laws of the State of Georgia, including the Georgia Open Records Act,
      as provided in O.C.G.A. Section 50-18-70 et seq., require procurement records and other
      records to be made public unless otherwise provided by law.

26.   Clean Air and Water Certification. Contractor certifies that none of the facilities it uses to
      provide the Services are on the Environmental Protection Agency (EPA) List of Violating
      Facilities. Contractor will immediately notify the Agency of the receipt of any communication
      indicating that any of Contractor’s facilities are under consideration to be listed on the EPA
      List of Violating Facilities.
27.   Debarred, Suspended, and Ineligible Status. Contractor certifies that the Contractor and/or
      any of its Subcontractors have not been debarred, suspended, or declared ineligible by any
      agency of the State of Georgia or as defined in the Federal Acquisition Regulation (FAR) 48
      C.F.R. Ch.1 Subpart 9.4. Contractor will immediately notify the Agency if Contractor is
      debarred by the State or placed on the Consolidated List of Debarred, Suspended, and
      Ineligible Contractors by a federal entity.

28.   Use of Name or Intellectual Property. Contractor agrees it will not use the name or any
      intellectual property, including but not limited to, State trademarks or logos in any manner,
      including commercial advertising or as a business reference, without the expressed prior
      written consent of the State.

29.   Taxes. User Agencies are exempt from Federal Excise Taxes, and no payment will be made
      for any taxes levied on Contractor’s employee’s wages. User Agencies are exempt from
      State and Local Sales and Use Taxes on the services. Tax Exemption Certificates will be
      furnished upon request. Contractor or an authorized Subcontractor has provided the Agency
      with a sworn verification regarding the filing of unemployment taxes or persons assigned by
      Contractor to perform services required in this Statewide Contract, which verification is
      incorporated herein by reference.

30.   Certification Regarding Sales and Use Tax. By executing the Statewide Contract the
      Contractor certifies it is either (a) registered with the State Department of Revenue, collects,
      and remits State sales and use taxes as required by Georgia law, including Chapter 8 of Title
      48 of the O.C.G.A.; or (b) not a “retailer” as defined in O.C.G.A. Section 48-8-2. The
      Contractor also acknowledges that the State may declare the Statewide Contract void if the
      above certification is false. The Contractor also understands that fraudulent certification may
      result in the Agency or its representative filing for damages for breach of contract.

31.   Delay or Impossibility of Performance. Neither party shall be in default under the
      Statewide Contract if performance is delayed or made impossible by an act of God. In each
      such case, the delay or impossibility must be beyond the control and without the fault or
      negligence of the Contractor. If delay results from a Subcontractor’s conduct, negligence or
      failure to perform, the Contractor shall not be excused from compliance with the terms and
      obligations of the Statewide Contract.

32.   Limitation of Contractor’s Liability to the State. Except as otherwise provided in this
      Statewide Contract, Contractor’s liability to the State for any claim of damages arising out of
      this Statewide Contract shall be limited to direct damages and shall not exceed the total
      amount paid to Contractor for the performance under this Statewide Contract.

      No limitation of Contractor's liability shall apply to Contractor's liability for loss or damage to
      State equipment or other property while such equipment or other property is in the sole care,
      custody, and control of Contractor's personnel. Contractor hereby expressly agrees to
      assume all risk of loss or damage to any such State equipment or other property in the care,
      custody, and control of Contractor's personnel. Contractor further agrees that equipment
      transported by Contractor personnel in a vehicle belonging to Contractor (including any
      vehicle rented or leased by Contractor or Contractor's personnel) shall be deemed to be in the
      sole care, custody, and control of Contractor's personnel while being transported. Nothing in
      this section shall limit or affect Contractor's liability arising from claims brought by any third
      party.

33.   Obligations Beyond Contract Term. The Statewide Contract shall remain in full force and
      effect to the end of the specified term or until terminated or canceled pursuant to the
      Statewide Contract. All obligations of the Contractor incurred or existing under the Statewide
      Contract as of the date of expiration, termination or cancellation will survive the termination,
      expiration or conclusion of the Statewide Contract.

34.   Counterparts. The Agency and the Contractor agree that the Statewide Contract has been
      or may be executed in several counterparts, each of which shall be deemed an original and all
      such counterparts shall together constitute one and the same instrument.

35.   Further Assurances and Corrective Instruments. The Agency and the Contractor agree
      that they will, from time to time, execute, acknowledge and deliver, or cause to be executed,
      acknowledged and delivered, such supplements hereto and such further instruments as may
      reasonably be required for carrying out the expressed intention of the Statewide Contract.

36.   Transition Cooperation and Cooperation with other Contractors. Contractor agrees that
      upon termination of this Statewide Contract for any reason, it shall provide sufficient efforts
      and cooperation to ensure an orderly and efficient transition of services to the State or another
      contractor. The Contractor shall provide full disclosure to the State and the third-party
      contractor about the equipment, software, or services required to perform the Services for the
      State. The Contractor shall transfer licenses or assign agreements for any software or third-
      party services used to provide the Services to the State or to another contractor.

      Further, in the event that the State has entered into or enters into agreements with other
      contractors for additional work related to services rendered under the Statewide Contract,
      Contractor agrees to cooperate fully with such other contractors. Contractor shall not commit
      any act, which will interfere with the performance of work by any other contractor.

      Upon expiration or termination of this Contract, either the State or another contractor, may
      continue the services provided pursuant to this Contract. The Contractor shall, upon the
      State's written notice:

         a.     Furnish phase-in, phase-out services for up to sixty (60) days after this Contract
                expires or terminates, and

         b.     Negotiate in good faith a plan with the State or a successor to determine the
                nature and extent of phase-in, phase-out services required. The plan shall be
                subject to the State's approval. Such Plan shall specify a training program and a
                date for transferring responsibilities for each division of work detailed within the
                plan. The Contractor shall provide sufficient experienced personnel during the
                phase-in, phase-out period to ensure that the services detailed within this
                Contract     are    maintained      at   the required       level of proficiency.

       The Contractor shall allot as may personnel as practicable to remain on the job to
       assist the State or the successor with ensuring the continuity and consistency of the
       services required by this Contract. The Contractor shall provide to the State and/or
       the successor all necessary personnel records and allow the successor to conduct
       on-site interviews with such Contingent Workers. If selected employees are
       agreeable to the change, the Contractor shall release them at a mutually agreeable
       date and negotiate transfer of their earned fringe benefits to the successor.

       The Contractor shall be reimbursed for all reasonable phase-in, phase-out costs (i.e.,
       costs incurred within the agreed period after contract expiration that result from
       phase-in, phase-out operations).       Any reimbursable cost must be actual,
       reasonable, necessary, and previously agreed upon by the State through the
               execution of an amendment prior to work being started and prior to the end of the
               contract expiration.




Revised 02/11/11                                                                          SPD-SP007