Benefits of Cloud Hosting with PrimeroEdge

AID 1602872 · View on Simbli

Agenda Item

i. Extension (Renewal) Single Source for Administration Software and Support for $95,911 with Additional Cost for Cloud Migration Services in the amount of $21,402 (Renewal Year 3) to Cybersoft Technologies, Inc. for SY 24-25 (Total not to exceed $124,813)

Summary: Presented by: Mr. Erick Hofstetter, Chief Operating Officer, Division of Operations
Request: It is requested that the Board of Education approve the renewal of Single Source and the purchase of administrative software and support services to Cybersoft Technologies, Inc. in the amount of $95,911 with additional cost for cloud migration services in the amount of $21,402 with the total amount not to exceed $124,813 for SY 24-25. This request extends the agreement with Cybersoft Technologies, Inc. for an additional year from July 1, 2024, through June 30, 2025. This is the third Contract Renewal option after single source approval for SY21-22.
Why: The extension renewal of Single Source to Cybersoft Technologies, Inc. will enhance DeKalb County School Nutrition Services (SNS) meal service accountability, nutritional analysis, real-time monitoring, and the benchmarking amount of $95,911 for SY24-25.

Additional Cost: Cloud Migration and Cloud support services for $21,402 is requested for SY24-25. This addition will eliminate the need for the SNS’s hardware server. Cybersoft Technologies, Inc. will manage all software updates, infrastructure, security, and data backup, which will minimize DCSD IT staff workload. The benefits of cloud hosting are trusted security, ensuring business continuity, low maintenance, great access, and faster communication. Total to Cybersoft Technologies, Inc. in the amount not to exceed $124,813.

School Nutrition Managers and Central Office personnel are provided with an annual vendor complaint form (Quality Assurance Form). The form is used to evaluate vendor performance, including accuracy and quality. This information is used to communicate with vendors, evaluate pricing, assess products, and monitor deliveries. The vendor’s performance met the assessment criteria.
Details: Due to the good level of service provided by Cybersoft Technologies, Inc., School Nutrition Services (SNS) requests to extend Single Source for an additional year with added cloud migration services and the same terms and conditions as the current term contract from July 1, 2023,, through June 30, 2024. This is the third Contract Renewal option after Single Source approval for SY21-22.
Financial impact: There is no financial impact to the General Fund. School Nutrition Services is a self-supporting entity with revenue based on meal participation and supplemental sales. Funds will be paid from GL account 622.3100.559500.00062.8200.9990.8015.040.0000.
Contact: Mr. Erick Hofstetter, Chief Operating Officer, Division of Operations (678) 676-1475

Dr. Connie R. Walker, Executive Director of School Nutrition Services (678) 676-1780
Effective: Upon Board Approval
Status: Approved by General Counsel
BENEFITS OF CLOUD HOSTING
WITH PRIMEROEDGE

TRUSTED SECURITY


    PrimeroEdge stores all data in a secure SSAE 16 compliant datacenter where servers
    are monitored 24x7 and provide automatic alerts to our staff. Additional security is
    given to your data which will be safely encrypted using 256-bit encryption in TLS 1.2.


ENSURED BUSINESS CONTINUITY


    Having a backup plan is essential to ensure the integrity of your operations in case of
    an unexpected event. PrimeroEdge not only maintains a backup power supply but also
    utilizes secured backups in remote datacenters in case of emergency.


LOW MAINTENANCE


    Cloud hosting means hassle-free implementation for your district, as it eliminates the
    need for server hardware and related software. PrimeroEdge will manage all updates,
    upgrades, infrastructure, security, and data backups for you, reducing your
    maintenance costs and IT staff workload.


GREATER ACCESS


    As long as you have an internet connected device, you can access PrimeroEdge from
    anywhere you go. PrimeroEdge is browser agnostic, supported by Chrome, IE,
    Microsoft Edge, Safari and Firefox. Users can even log-in with their Single Sign On
    password that uses ADFS and SAML 2.0 for secure authentication.


FASTER COMMUNICATION


    Our integrated software modules communicate your data faster when hosted on the
    cloud since there is no need for any imports and exports from a server. Transaction
    data from POS terminals update in real time to our central server, providing you
    quicker access to the data you need.