Agenda Item
b. Gartner, Inc. Annual Agreement Renewal (Not to exceed $108,360)
Summary: Presented by: Ms. Monika Davis, Chief Information Officer, Division of Information and Instructional Technology
Request: It is requested that the Board of Education approve the purchase of technology advisory services from Gartner, Inc., at a cost not to exceed $108,360 utilizing Georgia State Contract GTA 9800-SS000.
Why: The purpose of the agenda item is to approve the annual subscription to Gartner research and consulting services for the Division of Information and Instructional Technology.
Details: Gartner, Inc is a subscription-based research and advisory company whose platforms provide actionable visions to leaders across organizations. Gartner supports CIOs and technology leaders by providing actionable, objective insights that enable faster, smarter decisions and more robust performance. Their services have been used in the DeKalb County School District consistently for CIO and Information Technology support since 2012.
Gartner for Information Technology Executives delivers support as digitalization transforms business and offers Information Technology leaders an unprecedented opportunity to lead the business to digital success. It provides:
Guidance for achieving stronger business outcomes in a digital world
Market-leading data and actionable insights for business measurement, optimization, and transformation
Industry-specific best practices to solidify strategic decisions, achieve exceptional results, and harness digital to fuel business growth
Gartner has provided support to the Division of Information and Instructional Technology by assisting with developing technical requirements for competitive bidding, ensuring alignment with industry recommendations. In addition, Gartner subject matter experts meet regularly with DIIT staff to review industry research and provide consultation to guide the division’s work and practices.
Financial impact: $108,360
Budget Code: 100.1000.530000.02611.7600.9990.0308.070.0000
Contact: Ms. Monika Davis, Chief Information Officer, Division of Information and Instructional Technology, 678.676.1274
Effective: Upon Board approval
Status: Approved by General Counsel
DEKALB COUNTY SCHOOL DISTRICT
VENDOR / CONTRACTOR PERFORMANCE EVALUATION
Instructions: This form must be completed for all contract renewals. Be factual and do not include unsubstantiated opinions.
Contractor Name: Contract Title and Number: Gartner, Inc. 9800-GTA-00280SS
Contract Term: Contract Period: From: 12/1/2022 To: 11/30/2023
Contract Value: $108,360.00 Department:
Division of Information and Instructional Technology
DEFINITIONS OF PERFORMANCE RATINGS
SATISFACTORY UNSATISFACTORY N/A INSUFFICIENT
INFORMATION TO
Meets contractual requirements. Does not meet RATE
The actions taken by the contractor contractual requirements,
appear or were satisfactory. and recovery is not likely
in a timely manner. The
. contractor’s corrective
actions appear or were
ineffective.
PERFORMANCE RATING COMMENTS (Attach additional sheets if necessary)
Satisfactory
Work performed in compliance with contract Unsatisfactory
terms N/A
Insufficient info. to rate
Satisfactory
Materials, supplies and equipment provided as Unsatisfactory
required? N/A
Insufficient info. to rate
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Satisfactory
Staff availability Unsatisfactory
N/A
Insufficient info. to rate
Satisfactory
Timeliness of work Unsatisfactory
N/A
Insufficient info. to rate
Satisfactory
Staff professionalism Unsatisfactory
N/A
Insufficient info. to rate
Satisfactory
Unsatisfactory
Customer service N/A
Insufficient info. to rate
Satisfactory
Quality of work Unsatisfactory
N/A
Insufficient info. to rate
Satisfactory
Communication and Accessibility Unsatisfactory
N/A
Insufficient info. to rate
Satisfactory
Unsatisfactory
Prompt and effective correction of situations
and conditions N/A
Insufficient info. to rate
Documentation records, receipts, invoices and
computer-generated reports received in a Satisfactory
timely manner and in compliance with Unsatisfactory
contract specifications N/A
Insufficient info. to rate
Would you recommend using this firm again?
X Yes No
(Explain)
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OVERALL ASSESSMENT Unsatisfactory Satisfactory
Comments:
Name of Evaluator: Gwendolyn Brame Gwen Brame________________
(Print) (Signature)
Title: IT Business Operations Manager Date: 11/8/2023
FISCAL INFORMATION:
Original Contract Value $ 108,360.00
Dollar amount of increase (decrease) $ _________________________
Percent of increase (decrease)__ _______ %
Reason for increase (decrease) _____________________________________________________________________________
Project Scope (FY 2023 – 2024) Timeline
CIO Review
Monika Davis 11/8/23
Signature Date
Chief Information Officer
Title
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