Agenda Item
a. Translation and Interpretation Services Approval from Alta Language Services, Language Integration, LLC, Language Line Services Translation Station, Inc., Zab Translation Solutions, Real Time Translation (a combined total not to exceed $1,000,000.00)
Summary: Presented by: Ms. Stacy Stepney, Chief Academic Officer, Division of Curriculum & Instruction
Request: It is requested that the Board of Education approve the purchase of professional translation and interpretation services from the following vendors in excess of $100,000.00 with a combined total not to exceed $1,000,000.00 for the following vendors:
Alta Language Services
Language Integration, LLC
Language Line Services
Translation Station, Inc.
Zab Translation Solutions
Real Time Translation
Why: Due to combined spending from all schools and centers serving parents and students whose primary home language is other than English (PHLOTEs), the total cost of translation and interpretation services may exceed $100,000.00 for one or more of the service providers.
Details: The DeKalb County School District, as a local educational agency (LEA) receiving federal grants, including the Individuals with Disabilities Education Act (IDEA) grants, has a legal obligation to maintain meaningful communication with parents and students who may not have English as their primary language. The Office for Civil Rights (OCR) and IDEA mandate that parental notices and communication must be in a language that the parents or guardians can understand. Services from approved agencies are included in the District’s agreement with the OCR to provide language support services to our linguistically diverse community. Additionally, interpretation services are required during Individualized Education Program (IEP) meetings.
The continuous increase in our linguistically diverse student and parent population has resulted in a higher demand for translation and interpretation services. Communication with the parents and guardians of these students is crucial for their academic performance. The DeKalb County School District currently serves over 25,967 students whose primary home language is other than English (PHLOTEs). The significant number of languages and dialects (171) spoken by our linguistically diverse community requires the use of several sources to ensure effective communication with all students and parents. Interpretation and translation services to communicate with students and parents are necessary to ensure equity and access to all our services and programs.
According to DJE III(B)(4), multiple vendors are used based on professional ability to provide translation/interpretation services in the requested languages district-wide for all schools.
Financial impact: The financial impact to the general funds for school year 2022-2023 will not exceed the amount of $1,000,000.00.
Department of English Learners Charge Code:
100.2100 530000.07711.7130.9990.6015.035.0000 (700,000.00)
Department of Exceptional Education Charge Code: 100.1000.530000.00011.7340.2021.8010.035.0000($250,000.00)
100.1000.530000.22711.7320.9990.8010.035.0000($50,000.00)
Contact: Ms. Stacy Stepney, Chief Academic Officer, Division of Curriculum & Instruction, 678.676.0731
Ms. Michele Summerlin, Executive Director, Exceptional Education, Division of Curriculum & Instruction, 678.676.2163
Dr. Evelyn G. Hall, Director, English Learners Program/Title III and DeKalb International Screening Center, Division of Curriculum & Instruction, 678.676.6602
Effective: July 1, 2022 - June 30, 2023
Status: Reviewed by General Counsel
Our goal is to help our schools and Education Solutions
educational organizations communicate We specialize in helping your organization through language
their message to students and parents translation solutions including the following:
effectively. • Document Translation & Multilingual Formatting/Desktop
With 45% of children being minorities in the United States and Publishing
23% of students having at least one foreign-born parent, we • Multimedia Localization, Including Videos and e-Learning
recognize the critical need to improve communication with • Software and Website Localization
parents and students. This means we work hard to meet your • International Consulting
needs and work closely with you to improve communication • Customer Experience Solutions
within your organization.
Subject areas in the educational field include:
Our Translation Process Parent Communication Special Education/ELL
We know your needs are unique. We will collaborate Student IEPs, Assessments Online Learning
with you to design a comprehensive solution that best meets PowerPoint Presentations e-Learning
your requirements. We will work with you to create an Custom LMS or SIS Video/Audio Instruction
experience for students and parents that will keep them
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informed and engaged.
Courses/Curriculum Press Releases
High-quality translation for education is critical to Testing Training
eliminate risk. We follow a careful and thorough process
that has been established and refined over the past 10 years. Educational Terminology and Standards Are a Must.
This includes translation, editing and review/proofing steps Following established educational terminology and standards
done by our native, in-country experts that practice as well as using common educational tools is also crucial to
exclusively in the education industry. achieving optimal quality.
Confidentiality is key! We employ high privacy for all of your
We comply with required standards including: materials. In addition, FERPA/HIPAA affected documentation is
• FERPA always processed and delivered securely. Student information
is protected as files are sanitized prior to translation as to not
• HIPAA
expose any confidential information. We also keep those
• ISO 9001:2008 involved in viewing the information to a minimum.
• ISO 17100:2015
Our Gold-Key Service Promise
To assist our translators, we use state-of-the art technology to Our goal is to make the translation process as painless as
mitigate human error while reaching quality expectations and possible for our partners and customers. We pride ourselves in
bringing down costs. Our project managers ensure quality our excellent customer service, and promise to assist you in
and consistency via our project management, workflow and every way possible with your needs and exceed your
translation memory tools. expectations.
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We’re proud to say we regularly translate into more than 115 Let us help you take your organization
different languages. The following are a few of the principal to the next level!
languages our customers use:
Amharic Arabic Armenian Bengali Burmese
Chin-Hakha Chinese Croatian Danish Dari
Dutch Farsi Finnish French German Pre-K,
Greek
Hmong
Guajarati
Hungarian
Haitian Creole
Icelandic
Hebrew
Indonesian
Hindi
Italian
K-12 and
Japanese Karen Khmer Kinyarwanda Korean Higher Education
Laotian
Portuguese
Malay
Romanian
Nepali
Russian
Norwegian
Serbian
Polish
Slovak
Approved
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Thai Tigrinya Turkish Ukrainian Vietnamese
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