Agenda Item
a. Translation and Interpretation Services Approval from Alta Language Services, Language Integration, LLC, Language Line Services Translation Station, Inc., Zab Translation Solutions, Real Time Translation (a combined total not to exceed $1,000,000.00)
Summary: Presented by: Ms. Stacy Stepney, Chief Academic Officer, Division of Curriculum & Instruction
Request: It is requested that the Board of Education approve the purchase of professional translation and interpretation services from the following vendors in excess of $100,000.00 with a combined total not to exceed $1,000,000.00 for the following vendors:
Alta Language Services
Language Integration, LLC
Language Line Services
Translation Station, Inc.
Zab Translation Solutions
Real Time Translation
Why: Due to combined spending from all schools and centers serving parents and students whose primary home language is other than English (PHLOTEs), the total cost of translation and interpretation services may exceed $100,000.00 for one or more of the service providers.
Details: The DeKalb County School District, as a local educational agency (LEA) receiving federal grants, including the Individuals with Disabilities Education Act (IDEA) grants, has a legal obligation to maintain meaningful communication with parents and students who may not have English as their primary language. The Office for Civil Rights (OCR) and IDEA mandate that parental notices and communication must be in a language that the parents or guardians can understand. Services from approved agencies are included in the District’s agreement with the OCR to provide language support services to our linguistically diverse community. Additionally, interpretation services are required during Individualized Education Program (IEP) meetings.
The continuous increase in our linguistically diverse student and parent population has resulted in a higher demand for translation and interpretation services. Communication with the parents and guardians of these students is crucial for their academic performance. The DeKalb County School District currently serves over 25,967 students whose primary home language is other than English (PHLOTEs). The significant number of languages and dialects (171) spoken by our linguistically diverse community requires the use of several sources to ensure effective communication with all students and parents. Interpretation and translation services to communicate with students and parents are necessary to ensure equity and access to all our services and programs.
According to DJE III(B)(4), multiple vendors are used based on professional ability to provide translation/interpretation services in the requested languages district-wide for all schools.
Financial impact: The financial impact to the general funds for school year 2022-2023 will not exceed the amount of $1,000,000.00.
Department of English Learners Charge Code:
100.2100 530000.07711.7130.9990.6015.035.0000 (700,000.00)
Department of Exceptional Education Charge Code: 100.1000.530000.00011.7340.2021.8010.035.0000($250,000.00)
100.1000.530000.22711.7320.9990.8010.035.0000($50,000.00)
Contact: Ms. Stacy Stepney, Chief Academic Officer, Division of Curriculum & Instruction, 678.676.0731
Ms. Michele Summerlin, Executive Director, Exceptional Education, Division of Curriculum & Instruction, 678.676.2163
Dr. Evelyn G. Hall, Director, English Learners Program/Title III and DeKalb International Screening Center, Division of Curriculum & Instruction, 678.676.6602
Effective: July 1, 2022 - June 30, 2023
Status: Reviewed by General Counsel
Capability Statement
Who We Are Core Capabilities
RTT Mobile Interpretation is a technology Real Time Access RTT provides one-touch
company that makes 7X24 access to live, access to live interpreters anytime,
professional interpreters in more than 200 anyplace, worldwide on your gadget or ours.
languages as easy as tapping an app on any
device that can touch your network. We COVID Response RTT provides high quality
provide robust security combined with ease work on documents in any language in any
of use and secure, full recording, download domain.
and playback capabilities as well as a
COVID Response- Wearable Technology(see
HIPAA/FERPA compliant customer portal for below) Our patented, proprietary hands-free
later use in administrative matters.
device enables operators to focus on the job
while able to communicate with non-English
Company Data speakers and social distance from 10 plus
RTT Mobile Interpretation is a Tennessee feet away. (BUILT IN THE USA)
small business incorporated in Delaware in
Differentiators & Competitive
2011.
Advantage
Our world class development and engineering
Past Performance teams are U.S. based; and have created
thousands of communication tools through
RTT Mobile Interpretation supports first relationships such as Motorola, Raytheon,
responders, corrections, health care, Northrup Grumman, and several Silicon
schools, hospitality, and other markets with Valley technology firms.
all their language access needs on a 7x24
basis worldwide.
LIST OF AVAILABLE OFFERINGS
HARDWARE SOFTWARE
LANDLINE HIPAA FERPA
SERVICE PORTAL
WEARABLES VOICE FILES
APPLICATIONS VOICESCRIBE*
TRANSCRIPTION
John Grove-Chairman, President & CEO RTT Mobile Interpretation • 101 Creekside Crossing Suite
1700-284 • Brentwood, TN 37207
205-910-6929 • Jgrove@rttmobile.com • www.rttmobile.com, info@rttmobile.com
IF YOU NEED AN .
INTERPRETER
Please point to your language, we will call an Interpreter.
Spanish — Español ...................... Por favor, señale su idioma. Nosotros llamaremos a un interprete.
Amharic — .......................
Arabic — ..........................
Bosnian —- Bosanki ...................... Molim vas pokazite na vas govomi jezik. Mi cemo pozvati prevodioca.
Burmese — ...................
Cambodian — ........................
Cantonese — ...................
Creole —- Creole ........................... Tanpri fè nou konnen ki lang ou pale. Konsa nou va rele ou yon entèprèt.
Farsi — ..........................
French— Français . .......................
Hindi — ................................
Hmong —- Hmoob ........................ Thov taw rau koj yam lus. Peb mam li hu rau ib tus neeg pes lus.
Japanese — ...................
Karen — .....................
Korean — ......................
Lao — . ................................
Mandarin — ...................... 请指出您所讲的语言，我们会找翻译。
Portuguese — Português ............
Romanian — Românã . ................
Somali — Af-Soomaali ................. Fadlan noo tilmaan afkaaga. Waxaan kuugu yeeri turjubaan.
Russian — ......................
Swahili —- Kiswahili . ..................... Tafadhali onyesha lugha yako. Tutamuita mtafsiri.
Thai — ...........................
Urdu — ................................. ﮨم اﯾﮏ ﺗرﺟﻣﺎن ﮐو ﺑُﻼ ﻟﯾں ﮔﮯ۔،ﺑراۓ ﻣﮩرﺑﺎﻧﯽ اﭘﻧﯽ زﺑﺎن ﮐﯽ طرف اِﺷﺎره ﮐرﯾں
Vietnamese — ....
SM
April 22, 2022
Re: Sole Source Letter
To Whom It May Concern:
This letter is to confirm that the RTT Mobile Interpretation landline platform, ELSA Lite smart
phone application, ELSA v2 wearable technology and the HIPAA and FERPA compliant
Platform is a sole source product, manufactured, sold, and distributed in the United States
exclusively by Real Time Translation, Inc. (“RTT”) and/or Authorized Distributors. No
division of RTT, nor any other company, markets a similar or competing product which
incorporates our patented proprietary device technology and wireless platform US Patent
#8472925 .
RTT Mobile Interpretation Services are sold only as a direct transaction between RTT and end
customers. This product must be purchased directly by institutions from RTT at the address
listed below.
There are no other interpretation hardware/service platforms available for purchase that would
serve the same purpose or function. The proprietary technology found in our RTT Platform,
ALONG WITH OUR NEW VOICESCRIBE TECHNOLOGY, and our HIPAA/FERPA
compliant Network Operating Center (NOC) and secure web-based access to customer portals
and other information deliver a total interpretation solution unique to RTT.
RTT also has an agnostic approach to interpretation companies. We partner with major
companies with decades of experience. Our NOC then “uberizes” each inbound call based on
which company answers the queue; thus providing our customers with the fastest answer times in
the industry.
Please contact me directly for any questions or concerns.
Sincerely,
John R Grove
President/CEO, Chairman of the Board
RTT Mobile Interpretation • 101 Creekside Crossing, Suite 1700-284 • Brentwood, TN. 37027
205-910-6929 • www.rttmobile.com • www.callcici.com